DebitcardincreaseFraudAlertMember'sfirst namestarts withAAccountTransferRedFlagAnswersverificationquestionwrongCreditcardquestionAddressor Phone# ChangeWhen asked ifanything else,the membersays 1 milliondollarsTravelNoticeMoneyTransferAppQuestionMemberhas codewordCPICalSent anemailreceipt toa memberNeedRemoteoverrideDebit cardis notworkingMember callsfor info theyhave to writedown, makesyou wait whilethey get a penDidContactVerificationin HydraNotaryInquiryYou refermember tobranch forsome reasonTransfertoLendingSolutionsACIPaymentYou put in aMiscellaneousActivityMemberasks whereyou arelocated?CheckOrderQuestionSubmitLMRCLICallOLBPasswordResetMemberkeeps youon the linefor 15+minutesDebitcardincreaseFraudAlertMember'sfirst namestarts withAAccountTransferRedFlagAnswersverificationquestionwrongCreditcardquestionAddressor Phone# ChangeWhen asked ifanything else,the membersays 1 milliondollarsTravelNoticeMoneyTransferAppQuestionMemberhas codewordCPICalSent anemailreceipt toa memberNeedRemoteoverrideDebit cardis notworkingMember callsfor info theyhave to writedown, makesyou wait whilethey get a penDidContactVerificationin HydraNotaryInquiryYou refermember tobranch forsome reasonTransfertoLendingSolutionsACIPaymentYou put in aMiscellaneousActivityMemberasks whereyou arelocated?CheckOrderQuestionSubmitLMRCLICallOLBPasswordResetMemberkeeps youon the linefor 15+minutes

CU Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Debit card increase
  2. Fraud Alert
  3. Member's first name starts with A
  4. Account Transfer
  5. Red Flag
  6. Answers verification question wrong
  7. Credit card question
  8. Address or Phone # Change
  9. When asked if anything else, the member says 1 million dollars
  10. Travel Notice
  11. Money Transfer App Question
  12. Member has code word
  13. CPI Cal
  14. Sent an email receipt to a member
  15. Need Remote override
  16. Debit card is not working
  17. Member calls for info they have to write down, makes you wait while they get a pen
  18. Did Contact Verification in Hydra
  19. Notary Inquiry
  20. You refer member to branch for some reason
  21. Transfer to Lending Solutions
  22. ACI Payment
  23. You put in a Miscellaneous Activity
  24. Member asks where you are located?
  25. Check Order Question
  26. Submit LMR
  27. CLI Call
  28. OLB Password Reset
  29. Member keeps you on the line for 15+ minutes