CreditcardquestionFraudAlertACIPaymentMemberkeeps youon the linefor 15+minutesCheckOrderQuestionAnswersverificationquestionwrongCPICalTravelNoticeYou put in aMiscellaneousActivityDidContactVerificationin HydraNeedRemoteoverrideSent anemailreceipt toa memberMember callsfor info theyhave to writedown, makesyou wait whilethey get a penYou refermember tobranch forsome reasonNotaryInquiryCLICallSubmitLMRMemberhas codewordTransfertoLendingSolutionsMember'sfirst namestarts withAMoneyTransferAppQuestionDebit cardis notworkingMemberasks whereyou arelocated?AccountTransferRedFlagDebitcardincreaseAddressor Phone# ChangeWhen asked ifanything else,the membersays 1 milliondollarsOLBPasswordResetCreditcardquestionFraudAlertACIPaymentMemberkeeps youon the linefor 15+minutesCheckOrderQuestionAnswersverificationquestionwrongCPICalTravelNoticeYou put in aMiscellaneousActivityDidContactVerificationin HydraNeedRemoteoverrideSent anemailreceipt toa memberMember callsfor info theyhave to writedown, makesyou wait whilethey get a penYou refermember tobranch forsome reasonNotaryInquiryCLICallSubmitLMRMemberhas codewordTransfertoLendingSolutionsMember'sfirst namestarts withAMoneyTransferAppQuestionDebit cardis notworkingMemberasks whereyou arelocated?AccountTransferRedFlagDebitcardincreaseAddressor Phone# ChangeWhen asked ifanything else,the membersays 1 milliondollarsOLBPasswordReset

CU Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Credit card question
  2. Fraud Alert
  3. ACI Payment
  4. Member keeps you on the line for 15+ minutes
  5. Check Order Question
  6. Answers verification question wrong
  7. CPI Cal
  8. Travel Notice
  9. You put in a Miscellaneous Activity
  10. Did Contact Verification in Hydra
  11. Need Remote override
  12. Sent an email receipt to a member
  13. Member calls for info they have to write down, makes you wait while they get a pen
  14. You refer member to branch for some reason
  15. Notary Inquiry
  16. CLI Call
  17. Submit LMR
  18. Member has code word
  19. Transfer to Lending Solutions
  20. Member's first name starts with A
  21. Money Transfer App Question
  22. Debit card is not working
  23. Member asks where you are located?
  24. Account Transfer
  25. Red Flag
  26. Debit card increase
  27. Address or Phone # Change
  28. When asked if anything else, the member says 1 million dollars
  29. OLB Password Reset