CreditcardquestionDebitcardincreaseDebit cardis notworkingTransfertoLendingSolutionsRedFlagMemberkeeps youon the linefor 15+minutesMember'sfirst namestarts withADidContactVerificationin HydraFraudAlertWhen asked ifanything else,the membersays 1 milliondollarsNotaryInquiryNeedRemoteoverrideTravelNoticeCheckOrderQuestionAccountTransferCPICalSubmitLMRMember callsfor info theyhave to writedown, makesyou wait whilethey get a penCLICallAddressor Phone# ChangeSent anemailreceipt toa memberMemberasks whereyou arelocated?You put in aMiscellaneousActivityAnswersverificationquestionwrongOLBPasswordResetMoneyTransferAppQuestionYou refermember tobranch forsome reasonACIPaymentMemberhas codewordCreditcardquestionDebitcardincreaseDebit cardis notworkingTransfertoLendingSolutionsRedFlagMemberkeeps youon the linefor 15+minutesMember'sfirst namestarts withADidContactVerificationin HydraFraudAlertWhen asked ifanything else,the membersays 1 milliondollarsNotaryInquiryNeedRemoteoverrideTravelNoticeCheckOrderQuestionAccountTransferCPICalSubmitLMRMember callsfor info theyhave to writedown, makesyou wait whilethey get a penCLICallAddressor Phone# ChangeSent anemailreceipt toa memberMemberasks whereyou arelocated?You put in aMiscellaneousActivityAnswersverificationquestionwrongOLBPasswordResetMoneyTransferAppQuestionYou refermember tobranch forsome reasonACIPaymentMemberhas codeword

CU Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Credit card question
  2. Debit card increase
  3. Debit card is not working
  4. Transfer to Lending Solutions
  5. Red Flag
  6. Member keeps you on the line for 15+ minutes
  7. Member's first name starts with A
  8. Did Contact Verification in Hydra
  9. Fraud Alert
  10. When asked if anything else, the member says 1 million dollars
  11. Notary Inquiry
  12. Need Remote override
  13. Travel Notice
  14. Check Order Question
  15. Account Transfer
  16. CPI Cal
  17. Submit LMR
  18. Member calls for info they have to write down, makes you wait while they get a pen
  19. CLI Call
  20. Address or Phone # Change
  21. Sent an email receipt to a member
  22. Member asks where you are located?
  23. You put in a Miscellaneous Activity
  24. Answers verification question wrong
  25. OLB Password Reset
  26. Money Transfer App Question
  27. You refer member to branch for some reason
  28. ACI Payment
  29. Member has code word