FraudAlertYou refermember tobranch forsome reasonYou put in aMiscellaneousActivityCPICalMember callsfor info theyhave to writedown, makesyou wait whilethey get a penTransfertoLendingSolutionsDidContactVerificationin HydraCheckOrderQuestionCLICallACIPaymentDebit cardis notworkingWhen asked ifanything else,the membersays 1 milliondollarsDebitcardincreaseAccountTransferSent anemailreceipt toa memberRedFlagSubmitLMRMoneyTransferAppQuestionAnswersverificationquestionwrongNotaryInquiryTravelNoticeAddressor Phone# ChangeCreditcardquestionMember'sfirst namestarts withAMemberasks whereyou arelocated?Memberkeeps youon the linefor 15+minutesOLBPasswordResetNeedRemoteoverrideMemberhas codewordFraudAlertYou refermember tobranch forsome reasonYou put in aMiscellaneousActivityCPICalMember callsfor info theyhave to writedown, makesyou wait whilethey get a penTransfertoLendingSolutionsDidContactVerificationin HydraCheckOrderQuestionCLICallACIPaymentDebit cardis notworkingWhen asked ifanything else,the membersays 1 milliondollarsDebitcardincreaseAccountTransferSent anemailreceipt toa memberRedFlagSubmitLMRMoneyTransferAppQuestionAnswersverificationquestionwrongNotaryInquiryTravelNoticeAddressor Phone# ChangeCreditcardquestionMember'sfirst namestarts withAMemberasks whereyou arelocated?Memberkeeps youon the linefor 15+minutesOLBPasswordResetNeedRemoteoverrideMemberhas codeword

CU Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fraud Alert
  2. You refer member to branch for some reason
  3. You put in a Miscellaneous Activity
  4. CPI Cal
  5. Member calls for info they have to write down, makes you wait while they get a pen
  6. Transfer to Lending Solutions
  7. Did Contact Verification in Hydra
  8. Check Order Question
  9. CLI Call
  10. ACI Payment
  11. Debit card is not working
  12. When asked if anything else, the member says 1 million dollars
  13. Debit card increase
  14. Account Transfer
  15. Sent an email receipt to a member
  16. Red Flag
  17. Submit LMR
  18. Money Transfer App Question
  19. Answers verification question wrong
  20. Notary Inquiry
  21. Travel Notice
  22. Address or Phone # Change
  23. Credit card question
  24. Member's first name starts with A
  25. Member asks where you are located?
  26. Member keeps you on the line for 15+ minutes
  27. OLB Password Reset
  28. Need Remote override
  29. Member has code word