CreditcardquestionSent anemailreceipt toa memberDebit cardis notworkingMember callsfor info theyhave to writedown, makesyou wait whilethey get a penACIPaymentYou refermember tobranch forsome reasonMemberhas codewordAddressor Phone# ChangeTravelNoticeFraudAlertOLBPasswordResetAccountTransferYou put in aMiscellaneousActivityDebitcardincreaseCheckOrderQuestionSubmitLMRMoneyTransferAppQuestionAnswersverificationquestionwrongMemberasks whereyou arelocated?NeedRemoteoverrideNotaryInquiryCLICallCPICalWhen asked ifanything else,the membersays 1 milliondollarsMemberkeeps youon the linefor 15+minutesDidContactVerificationin HydraTransfertoLendingSolutionsRedFlagMember'sfirst namestarts withACreditcardquestionSent anemailreceipt toa memberDebit cardis notworkingMember callsfor info theyhave to writedown, makesyou wait whilethey get a penACIPaymentYou refermember tobranch forsome reasonMemberhas codewordAddressor Phone# ChangeTravelNoticeFraudAlertOLBPasswordResetAccountTransferYou put in aMiscellaneousActivityDebitcardincreaseCheckOrderQuestionSubmitLMRMoneyTransferAppQuestionAnswersverificationquestionwrongMemberasks whereyou arelocated?NeedRemoteoverrideNotaryInquiryCLICallCPICalWhen asked ifanything else,the membersays 1 milliondollarsMemberkeeps youon the linefor 15+minutesDidContactVerificationin HydraTransfertoLendingSolutionsRedFlagMember'sfirst namestarts withA

CU Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Credit card question
  2. Sent an email receipt to a member
  3. Debit card is not working
  4. Member calls for info they have to write down, makes you wait while they get a pen
  5. ACI Payment
  6. You refer member to branch for some reason
  7. Member has code word
  8. Address or Phone # Change
  9. Travel Notice
  10. Fraud Alert
  11. OLB Password Reset
  12. Account Transfer
  13. You put in a Miscellaneous Activity
  14. Debit card increase
  15. Check Order Question
  16. Submit LMR
  17. Money Transfer App Question
  18. Answers verification question wrong
  19. Member asks where you are located?
  20. Need Remote override
  21. Notary Inquiry
  22. CLI Call
  23. CPI Cal
  24. When asked if anything else, the member says 1 million dollars
  25. Member keeps you on the line for 15+ minutes
  26. Did Contact Verification in Hydra
  27. Transfer to Lending Solutions
  28. Red Flag
  29. Member's first name starts with A