DidContactVerificationin HydraFraudAlertNeedRemoteoverrideMemberasks whereyou arelocated?AccountTransferACIPaymentMember callsfor info theyhave to writedown, makesyou wait whilethey get a penMoneyTransferAppQuestionOLBPasswordResetYou put in aMiscellaneousActivityCreditcardquestionMember'sfirst namestarts withATravelNoticeCheckOrderQuestionCPICalAnswersverificationquestionwrongYou refermember tobranch forsome reasonDebitcardincreaseSent anemailreceipt toa memberCLICallRedFlagSubmitLMRMemberhas codewordDebit cardis notworkingTransfertoLendingSolutionsNotaryInquiryMemberkeeps youon the linefor 15+minutesAddressor Phone# ChangeWhen asked ifanything else,the membersays 1 milliondollarsDidContactVerificationin HydraFraudAlertNeedRemoteoverrideMemberasks whereyou arelocated?AccountTransferACIPaymentMember callsfor info theyhave to writedown, makesyou wait whilethey get a penMoneyTransferAppQuestionOLBPasswordResetYou put in aMiscellaneousActivityCreditcardquestionMember'sfirst namestarts withATravelNoticeCheckOrderQuestionCPICalAnswersverificationquestionwrongYou refermember tobranch forsome reasonDebitcardincreaseSent anemailreceipt toa memberCLICallRedFlagSubmitLMRMemberhas codewordDebit cardis notworkingTransfertoLendingSolutionsNotaryInquiryMemberkeeps youon the linefor 15+minutesAddressor Phone# ChangeWhen asked ifanything else,the membersays 1 milliondollars

CU Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did Contact Verification in Hydra
  2. Fraud Alert
  3. Need Remote override
  4. Member asks where you are located?
  5. Account Transfer
  6. ACI Payment
  7. Member calls for info they have to write down, makes you wait while they get a pen
  8. Money Transfer App Question
  9. OLB Password Reset
  10. You put in a Miscellaneous Activity
  11. Credit card question
  12. Member's first name starts with A
  13. Travel Notice
  14. Check Order Question
  15. CPI Cal
  16. Answers verification question wrong
  17. You refer member to branch for some reason
  18. Debit card increase
  19. Sent an email receipt to a member
  20. CLI Call
  21. Red Flag
  22. Submit LMR
  23. Member has code word
  24. Debit card is not working
  25. Transfer to Lending Solutions
  26. Notary Inquiry
  27. Member keeps you on the line for 15+ minutes
  28. Address or Phone # Change
  29. When asked if anything else, the member says 1 million dollars