Sent anemailreceipt toa memberTransfertoLendingSolutionsAddressor Phone# ChangeMember'sfirst namestarts withAMemberkeeps youon the linefor 15+minutesAnswersverificationquestionwrongOLBPasswordResetFraudAlertSubmitLMRYou put in aMiscellaneousActivityYou refermember tobranch forsome reasonAccountTransferMoneyTransferAppQuestionMemberhas codewordCheckOrderQuestionDebitcardincreaseMember callsfor info theyhave to writedown, makesyou wait whilethey get a penMemberasks whereyou arelocated?CPICalWhen asked ifanything else,the membersays 1 milliondollarsRedFlagNotaryInquiryCreditcardquestionCLICallNeedRemoteoverrideDidContactVerificationin HydraACIPaymentDebit cardis notworkingTravelNoticeSent anemailreceipt toa memberTransfertoLendingSolutionsAddressor Phone# ChangeMember'sfirst namestarts withAMemberkeeps youon the linefor 15+minutesAnswersverificationquestionwrongOLBPasswordResetFraudAlertSubmitLMRYou put in aMiscellaneousActivityYou refermember tobranch forsome reasonAccountTransferMoneyTransferAppQuestionMemberhas codewordCheckOrderQuestionDebitcardincreaseMember callsfor info theyhave to writedown, makesyou wait whilethey get a penMemberasks whereyou arelocated?CPICalWhen asked ifanything else,the membersays 1 milliondollarsRedFlagNotaryInquiryCreditcardquestionCLICallNeedRemoteoverrideDidContactVerificationin HydraACIPaymentDebit cardis notworkingTravelNotice

CU Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent an email receipt to a member
  2. Transfer to Lending Solutions
  3. Address or Phone # Change
  4. Member's first name starts with A
  5. Member keeps you on the line for 15+ minutes
  6. Answers verification question wrong
  7. OLB Password Reset
  8. Fraud Alert
  9. Submit LMR
  10. You put in a Miscellaneous Activity
  11. You refer member to branch for some reason
  12. Account Transfer
  13. Money Transfer App Question
  14. Member has code word
  15. Check Order Question
  16. Debit card increase
  17. Member calls for info they have to write down, makes you wait while they get a pen
  18. Member asks where you are located?
  19. CPI Cal
  20. When asked if anything else, the member says 1 million dollars
  21. Red Flag
  22. Notary Inquiry
  23. Credit card question
  24. CLI Call
  25. Need Remote override
  26. Did Contact Verification in Hydra
  27. ACI Payment
  28. Debit card is not working
  29. Travel Notice