Memberhas codewordSent anemailreceipt toa memberOLBPasswordResetTransfertoLendingSolutionsCPICalNotaryInquirySubmitLMRCheckOrderQuestionMember callsfor info theyhave to writedown, makesyou wait whilethey get a penNeedRemoteoverrideRedFlagYou put in aMiscellaneousActivityTravelNoticeDebit cardis notworkingCreditcardquestionWhen asked ifanything else,the membersays 1 milliondollarsMember'sfirst namestarts withAAccountTransferMemberkeeps youon the linefor 15+minutesAddressor Phone# ChangeDebitcardincreaseDidContactVerificationin HydraFraudAlertYou refermember tobranch forsome reasonMemberasks whereyou arelocated?CLICallAnswersverificationquestionwrongACIPaymentMoneyTransferAppQuestionMemberhas codewordSent anemailreceipt toa memberOLBPasswordResetTransfertoLendingSolutionsCPICalNotaryInquirySubmitLMRCheckOrderQuestionMember callsfor info theyhave to writedown, makesyou wait whilethey get a penNeedRemoteoverrideRedFlagYou put in aMiscellaneousActivityTravelNoticeDebit cardis notworkingCreditcardquestionWhen asked ifanything else,the membersays 1 milliondollarsMember'sfirst namestarts withAAccountTransferMemberkeeps youon the linefor 15+minutesAddressor Phone# ChangeDebitcardincreaseDidContactVerificationin HydraFraudAlertYou refermember tobranch forsome reasonMemberasks whereyou arelocated?CLICallAnswersverificationquestionwrongACIPaymentMoneyTransferAppQuestion

CU Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Member has code word
  2. Sent an email receipt to a member
  3. OLB Password Reset
  4. Transfer to Lending Solutions
  5. CPI Cal
  6. Notary Inquiry
  7. Submit LMR
  8. Check Order Question
  9. Member calls for info they have to write down, makes you wait while they get a pen
  10. Need Remote override
  11. Red Flag
  12. You put in a Miscellaneous Activity
  13. Travel Notice
  14. Debit card is not working
  15. Credit card question
  16. When asked if anything else, the member says 1 million dollars
  17. Member's first name starts with A
  18. Account Transfer
  19. Member keeps you on the line for 15+ minutes
  20. Address or Phone # Change
  21. Debit card increase
  22. Did Contact Verification in Hydra
  23. Fraud Alert
  24. You refer member to branch for some reason
  25. Member asks where you are located?
  26. CLI Call
  27. Answers verification question wrong
  28. ACI Payment
  29. Money Transfer App Question