DidContactVerificationin HydraAccountTransferNotaryInquiryMember'sfirst namestarts withAYou refermember tobranch forsome reasonMember callsfor info theyhave to writedown, makesyou wait whilethey get a penRedFlagCLICallFraudAlertMemberhas codewordTransfertoLendingSolutionsSent anemailreceipt toa memberTravelNoticeCheckOrderQuestionCreditcardquestionYou put in aMiscellaneousActivityOLBPasswordResetNeedRemoteoverrideAnswersverificationquestionwrongMemberasks whereyou arelocated?When asked ifanything else,the membersays 1 milliondollarsDebitcardincreaseAddressor Phone# ChangeCPICalDebit cardis notworkingSubmitLMRMoneyTransferAppQuestionMemberkeeps youon the linefor 15+minutesACIPaymentDidContactVerificationin HydraAccountTransferNotaryInquiryMember'sfirst namestarts withAYou refermember tobranch forsome reasonMember callsfor info theyhave to writedown, makesyou wait whilethey get a penRedFlagCLICallFraudAlertMemberhas codewordTransfertoLendingSolutionsSent anemailreceipt toa memberTravelNoticeCheckOrderQuestionCreditcardquestionYou put in aMiscellaneousActivityOLBPasswordResetNeedRemoteoverrideAnswersverificationquestionwrongMemberasks whereyou arelocated?When asked ifanything else,the membersays 1 milliondollarsDebitcardincreaseAddressor Phone# ChangeCPICalDebit cardis notworkingSubmitLMRMoneyTransferAppQuestionMemberkeeps youon the linefor 15+minutesACIPayment

CU Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Did Contact Verification in Hydra
  2. Account Transfer
  3. Notary Inquiry
  4. Member's first name starts with A
  5. You refer member to branch for some reason
  6. Member calls for info they have to write down, makes you wait while they get a pen
  7. Red Flag
  8. CLI Call
  9. Fraud Alert
  10. Member has code word
  11. Transfer to Lending Solutions
  12. Sent an email receipt to a member
  13. Travel Notice
  14. Check Order Question
  15. Credit card question
  16. You put in a Miscellaneous Activity
  17. OLB Password Reset
  18. Need Remote override
  19. Answers verification question wrong
  20. Member asks where you are located?
  21. When asked if anything else, the member says 1 million dollars
  22. Debit card increase
  23. Address or Phone # Change
  24. CPI Cal
  25. Debit card is not working
  26. Submit LMR
  27. Money Transfer App Question
  28. Member keeps you on the line for 15+ minutes
  29. ACI Payment