StolenCheckFakeinvestmentopportunitiespitched tomembersUnauthorizedaccess to amember'saccountNoisyBackgroundForged/AlteredCheckIdentity theftduringaccountopeningprocessMoneyLaunderingTechSupportScamGiftCardScamOnlineShoppingScamSkimmingCheckKitingLoanapplicationfraudIdentityThiefUnauthorizedchanges toaccountinformationGovernmentImpersonationScamRomanceScamUnauthorizedcredit cardtransactionsreported by amemberLotteryScamUnauthorizeddebit cardtransactionsreported by amemberPhishingAttemptWireFraudElderwastargetedAccounttakeoverthroughstolencredentialsStolenCheckFakeinvestmentopportunitiespitched tomembersUnauthorizedaccess to amember'saccountNoisyBackgroundForged/AlteredCheckIdentity theftduringaccountopeningprocessMoneyLaunderingTechSupportScamGiftCardScamOnlineShoppingScamSkimmingCheckKitingLoanapplicationfraudIdentityThiefUnauthorizedchanges toaccountinformationGovernmentImpersonationScamRomanceScamUnauthorizedcredit cardtransactionsreported by amemberLotteryScamUnauthorizeddebit cardtransactionsreported by amemberPhishingAttemptWireFraudElderwastargetedAccounttakeoverthroughstolencredentials

Contact Center Fraud - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Stolen Check
  2. Fake investment opportunities pitched to members
  3. Unauthorized access to a member's account
  4. Noisy Background
  5. Forged/Altered Check
  6. Identity theft during account opening process
  7. Money Laundering
  8. Tech Support Scam
  9. Gift Card Scam
  10. Online Shopping Scam
  11. Skimming
  12. Check Kiting
  13. Loan application fraud
  14. Identity Thief
  15. Unauthorized changes to account information
  16. Government Impersonation Scam
  17. Romance Scam
  18. Unauthorized credit card transactions reported by a member
  19. Lottery Scam
  20. Unauthorized debit card transactions reported by a member
  21. Phishing Attempt
  22. Wire Fraud
  23. Elder was targeted
  24. Account takeover through stolen credentials