Unauthorizeddebit cardtransactionsreported by amemberLotteryScamUnauthorizedcredit cardtransactionsreported by amemberAccounttakeoverthroughstolencredentialsIdentity theftduringaccountopeningprocessNoisyBackgroundRomanceScamGiftCardScamMoneyLaunderingUnauthorizedchanges toaccountinformationOnlineShoppingScamSkimmingCheckKitingUnauthorizedaccess to amember'saccountForged/AlteredCheckWireFraudElderwastargetedPhishingAttemptFakeinvestmentopportunitiespitched tomembersIdentityThiefLoanapplicationfraudGovernmentImpersonationScamStolenCheckTechSupportScamUnauthorizeddebit cardtransactionsreported by amemberLotteryScamUnauthorizedcredit cardtransactionsreported by amemberAccounttakeoverthroughstolencredentialsIdentity theftduringaccountopeningprocessNoisyBackgroundRomanceScamGiftCardScamMoneyLaunderingUnauthorizedchanges toaccountinformationOnlineShoppingScamSkimmingCheckKitingUnauthorizedaccess to amember'saccountForged/AlteredCheckWireFraudElderwastargetedPhishingAttemptFakeinvestmentopportunitiespitched tomembersIdentityThiefLoanapplicationfraudGovernmentImpersonationScamStolenCheckTechSupportScam

Contact Center Fraud - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Unauthorized debit card transactions reported by a member
  2. Lottery Scam
  3. Unauthorized credit card transactions reported by a member
  4. Account takeover through stolen credentials
  5. Identity theft during account opening process
  6. Noisy Background
  7. Romance Scam
  8. Gift Card Scam
  9. Money Laundering
  10. Unauthorized changes to account information
  11. Online Shopping Scam
  12. Skimming
  13. Check Kiting
  14. Unauthorized access to a member's account
  15. Forged/Altered Check
  16. Wire Fraud
  17. Elder was targeted
  18. Phishing Attempt
  19. Fake investment opportunities pitched to members
  20. Identity Thief
  21. Loan application fraud
  22. Government Impersonation Scam
  23. Stolen Check
  24. Tech Support Scam