CheckKitingRomanceScamUnauthorizeddebit cardtransactionsreported by amemberAccounttakeoverthroughstolencredentialsWireFraudMoneyLaunderingLoanapplicationfraudUnauthorizedcredit cardtransactionsreported by amemberLotteryScamElderwastargetedUnauthorizedaccess to amember'saccountNoisyBackgroundTechSupportScamOnlineShoppingScamIdentity theftduringaccountopeningprocessSkimmingUnauthorizedchanges toaccountinformationFakeinvestmentopportunitiespitched tomembersStolenCheckGovernmentImpersonationScamIdentityThiefForged/AlteredCheckPhishingAttemptGiftCardScamCheckKitingRomanceScamUnauthorizeddebit cardtransactionsreported by amemberAccounttakeoverthroughstolencredentialsWireFraudMoneyLaunderingLoanapplicationfraudUnauthorizedcredit cardtransactionsreported by amemberLotteryScamElderwastargetedUnauthorizedaccess to amember'saccountNoisyBackgroundTechSupportScamOnlineShoppingScamIdentity theftduringaccountopeningprocessSkimmingUnauthorizedchanges toaccountinformationFakeinvestmentopportunitiespitched tomembersStolenCheckGovernmentImpersonationScamIdentityThiefForged/AlteredCheckPhishingAttemptGiftCardScam

Contact Center Fraud - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check Kiting
  2. Romance Scam
  3. Unauthorized debit card transactions reported by a member
  4. Account takeover through stolen credentials
  5. Wire Fraud
  6. Money Laundering
  7. Loan application fraud
  8. Unauthorized credit card transactions reported by a member
  9. Lottery Scam
  10. Elder was targeted
  11. Unauthorized access to a member's account
  12. Noisy Background
  13. Tech Support Scam
  14. Online Shopping Scam
  15. Identity theft during account opening process
  16. Skimming
  17. Unauthorized changes to account information
  18. Fake investment opportunities pitched to members
  19. Stolen Check
  20. Government Impersonation Scam
  21. Identity Thief
  22. Forged/Altered Check
  23. Phishing Attempt
  24. Gift Card Scam