ElderwastargetedLotteryScamPhishingAttemptGovernmentImpersonationScamUnauthorizedchanges toaccountinformationLoanapplicationfraudTechSupportScamWireFraudIdentityThiefSkimmingUnauthorizedaccess to amember'saccountNoisyBackgroundFakeinvestmentopportunitiespitched tomembersGiftCardScamCheckKitingUnauthorizeddebit cardtransactionsreported by amemberOnlineShoppingScamMoneyLaunderingUnauthorizedcredit cardtransactionsreported by amemberRomanceScamAccounttakeoverthroughstolencredentialsForged/AlteredCheckIdentity theftduringaccountopeningprocessStolenCheckElderwastargetedLotteryScamPhishingAttemptGovernmentImpersonationScamUnauthorizedchanges toaccountinformationLoanapplicationfraudTechSupportScamWireFraudIdentityThiefSkimmingUnauthorizedaccess to amember'saccountNoisyBackgroundFakeinvestmentopportunitiespitched tomembersGiftCardScamCheckKitingUnauthorizeddebit cardtransactionsreported by amemberOnlineShoppingScamMoneyLaunderingUnauthorizedcredit cardtransactionsreported by amemberRomanceScamAccounttakeoverthroughstolencredentialsForged/AlteredCheckIdentity theftduringaccountopeningprocessStolenCheck

Contact Center Fraud - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Elder was targeted
  2. Lottery Scam
  3. Phishing Attempt
  4. Government Impersonation Scam
  5. Unauthorized changes to account information
  6. Loan application fraud
  7. Tech Support Scam
  8. Wire Fraud
  9. Identity Thief
  10. Skimming
  11. Unauthorized access to a member's account
  12. Noisy Background
  13. Fake investment opportunities pitched to members
  14. Gift Card Scam
  15. Check Kiting
  16. Unauthorized debit card transactions reported by a member
  17. Online Shopping Scam
  18. Money Laundering
  19. Unauthorized credit card transactions reported by a member
  20. Romance Scam
  21. Account takeover through stolen credentials
  22. Forged/Altered Check
  23. Identity theft during account opening process
  24. Stolen Check