Unauthorizedaccess to amember'saccountGovernmentImpersonationScamFakeinvestmentopportunitiespitched tomembersIdentity theftduringaccountopeningprocessLoanapplicationfraudSkimmingAccounttakeoverthroughstolencredentialsIdentityThiefWireFraudUnauthorizedcredit cardtransactionsreported by amemberRomanceScamElderwastargetedOnlineShoppingScamUnauthorizeddebit cardtransactionsreported by amemberTechSupportScamMoneyLaunderingForged/AlteredCheckLotteryScamCheckKitingPhishingAttemptStolenCheckUnauthorizedchanges toaccountinformationGiftCardScamNoisyBackgroundUnauthorizedaccess to amember'saccountGovernmentImpersonationScamFakeinvestmentopportunitiespitched tomembersIdentity theftduringaccountopeningprocessLoanapplicationfraudSkimmingAccounttakeoverthroughstolencredentialsIdentityThiefWireFraudUnauthorizedcredit cardtransactionsreported by amemberRomanceScamElderwastargetedOnlineShoppingScamUnauthorizeddebit cardtransactionsreported by amemberTechSupportScamMoneyLaunderingForged/AlteredCheckLotteryScamCheckKitingPhishingAttemptStolenCheckUnauthorizedchanges toaccountinformationGiftCardScamNoisyBackground

Contact Center Fraud - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Unauthorized access to a member's account
  2. Government Impersonation Scam
  3. Fake investment opportunities pitched to members
  4. Identity theft during account opening process
  5. Loan application fraud
  6. Skimming
  7. Account takeover through stolen credentials
  8. Identity Thief
  9. Wire Fraud
  10. Unauthorized credit card transactions reported by a member
  11. Romance Scam
  12. Elder was targeted
  13. Online Shopping Scam
  14. Unauthorized debit card transactions reported by a member
  15. Tech Support Scam
  16. Money Laundering
  17. Forged/Altered Check
  18. Lottery Scam
  19. Check Kiting
  20. Phishing Attempt
  21. Stolen Check
  22. Unauthorized changes to account information
  23. Gift Card Scam
  24. Noisy Background