Unauthorizedaccess to amember'saccountGovernmentImpersonationScamElderwastargetedWireFraudUnauthorizeddebit cardtransactionsreported by amemberMoneyLaunderingNoisyBackgroundTechSupportScamIdentity theftduringaccountopeningprocessStolenCheckOnlineShoppingScamRomanceScamLotteryScamForged/AlteredCheckLoanapplicationfraudFakeinvestmentopportunitiespitched tomembersUnauthorizedchanges toaccountinformationCheckKitingGiftCardScamPhishingAttemptAccounttakeoverthroughstolencredentialsUnauthorizedcredit cardtransactionsreported by amemberSkimmingIdentityThiefUnauthorizedaccess to amember'saccountGovernmentImpersonationScamElderwastargetedWireFraudUnauthorizeddebit cardtransactionsreported by amemberMoneyLaunderingNoisyBackgroundTechSupportScamIdentity theftduringaccountopeningprocessStolenCheckOnlineShoppingScamRomanceScamLotteryScamForged/AlteredCheckLoanapplicationfraudFakeinvestmentopportunitiespitched tomembersUnauthorizedchanges toaccountinformationCheckKitingGiftCardScamPhishingAttemptAccounttakeoverthroughstolencredentialsUnauthorizedcredit cardtransactionsreported by amemberSkimmingIdentityThief

Contact Center Fraud - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Unauthorized access to a member's account
  2. Government Impersonation Scam
  3. Elder was targeted
  4. Wire Fraud
  5. Unauthorized debit card transactions reported by a member
  6. Money Laundering
  7. Noisy Background
  8. Tech Support Scam
  9. Identity theft during account opening process
  10. Stolen Check
  11. Online Shopping Scam
  12. Romance Scam
  13. Lottery Scam
  14. Forged/Altered Check
  15. Loan application fraud
  16. Fake investment opportunities pitched to members
  17. Unauthorized changes to account information
  18. Check Kiting
  19. Gift Card Scam
  20. Phishing Attempt
  21. Account takeover through stolen credentials
  22. Unauthorized credit card transactions reported by a member
  23. Skimming
  24. Identity Thief