LoanapplicationfraudPhishingAttemptForged/AlteredCheckCheckKitingTechSupportScamElderwastargetedNoisyBackgroundRomanceScamMoneyLaunderingGiftCardScamIdentity theftduringaccountopeningprocessIdentityThiefWireFraudUnauthorizeddebit cardtransactionsreported by amemberUnauthorizedcredit cardtransactionsreported by amemberOnlineShoppingScamUnauthorizedaccess to amember'saccountFakeinvestmentopportunitiespitched tomembersLotteryScamUnauthorizedchanges toaccountinformationAccounttakeoverthroughstolencredentialsGovernmentImpersonationScamSkimmingStolenCheckLoanapplicationfraudPhishingAttemptForged/AlteredCheckCheckKitingTechSupportScamElderwastargetedNoisyBackgroundRomanceScamMoneyLaunderingGiftCardScamIdentity theftduringaccountopeningprocessIdentityThiefWireFraudUnauthorizeddebit cardtransactionsreported by amemberUnauthorizedcredit cardtransactionsreported by amemberOnlineShoppingScamUnauthorizedaccess to amember'saccountFakeinvestmentopportunitiespitched tomembersLotteryScamUnauthorizedchanges toaccountinformationAccounttakeoverthroughstolencredentialsGovernmentImpersonationScamSkimmingStolenCheck

Contact Center Fraud - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Loan application fraud
  2. Phishing Attempt
  3. Forged/Altered Check
  4. Check Kiting
  5. Tech Support Scam
  6. Elder was targeted
  7. Noisy Background
  8. Romance Scam
  9. Money Laundering
  10. Gift Card Scam
  11. Identity theft during account opening process
  12. Identity Thief
  13. Wire Fraud
  14. Unauthorized debit card transactions reported by a member
  15. Unauthorized credit card transactions reported by a member
  16. Online Shopping Scam
  17. Unauthorized access to a member's account
  18. Fake investment opportunities pitched to members
  19. Lottery Scam
  20. Unauthorized changes to account information
  21. Account takeover through stolen credentials
  22. Government Impersonation Scam
  23. Skimming
  24. Stolen Check