CheckKitingIdentityThiefRomanceScamGovernmentImpersonationScamAccounttakeoverthroughstolencredentialsStolenCheckForged/AlteredCheckUnauthorizeddebit cardtransactionsreported by amemberMoneyLaunderingOnlineShoppingScamIdentity theftduringaccountopeningprocessLoanapplicationfraudUnauthorizedaccess to amember'saccountSkimmingNoisyBackgroundWireFraudFakeinvestmentopportunitiespitched tomembersUnauthorizedcredit cardtransactionsreported by amemberPhishingAttemptTechSupportScamUnauthorizedchanges toaccountinformationElderwastargetedGiftCardScamLotteryScamCheckKitingIdentityThiefRomanceScamGovernmentImpersonationScamAccounttakeoverthroughstolencredentialsStolenCheckForged/AlteredCheckUnauthorizeddebit cardtransactionsreported by amemberMoneyLaunderingOnlineShoppingScamIdentity theftduringaccountopeningprocessLoanapplicationfraudUnauthorizedaccess to amember'saccountSkimmingNoisyBackgroundWireFraudFakeinvestmentopportunitiespitched tomembersUnauthorizedcredit cardtransactionsreported by amemberPhishingAttemptTechSupportScamUnauthorizedchanges toaccountinformationElderwastargetedGiftCardScamLotteryScam

Contact Center Fraud - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check Kiting
  2. Identity Thief
  3. Romance Scam
  4. Government Impersonation Scam
  5. Account takeover through stolen credentials
  6. Stolen Check
  7. Forged/Altered Check
  8. Unauthorized debit card transactions reported by a member
  9. Money Laundering
  10. Online Shopping Scam
  11. Identity theft during account opening process
  12. Loan application fraud
  13. Unauthorized access to a member's account
  14. Skimming
  15. Noisy Background
  16. Wire Fraud
  17. Fake investment opportunities pitched to members
  18. Unauthorized credit card transactions reported by a member
  19. Phishing Attempt
  20. Tech Support Scam
  21. Unauthorized changes to account information
  22. Elder was targeted
  23. Gift Card Scam
  24. Lottery Scam