Fakeinvestmentopportunitiespitched tomembersGovernmentImpersonationScamOnlineShoppingScamWireFraudUnauthorizeddebit cardtransactionsreported by amemberRomanceScamGiftCardScamAccounttakeoverthroughstolencredentialsMoneyLaunderingStolenCheckUnauthorizedcredit cardtransactionsreported by amemberForged/AlteredCheckLotteryScamUnauthorizedaccess to amember'saccountIdentity theftduringaccountopeningprocessNoisyBackgroundCheckKitingLoanapplicationfraudPhishingAttemptUnauthorizedchanges toaccountinformationTechSupportScamIdentityThiefSkimmingElderwastargetedFakeinvestmentopportunitiespitched tomembersGovernmentImpersonationScamOnlineShoppingScamWireFraudUnauthorizeddebit cardtransactionsreported by amemberRomanceScamGiftCardScamAccounttakeoverthroughstolencredentialsMoneyLaunderingStolenCheckUnauthorizedcredit cardtransactionsreported by amemberForged/AlteredCheckLotteryScamUnauthorizedaccess to amember'saccountIdentity theftduringaccountopeningprocessNoisyBackgroundCheckKitingLoanapplicationfraudPhishingAttemptUnauthorizedchanges toaccountinformationTechSupportScamIdentityThiefSkimmingElderwastargeted

Contact Center Fraud - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fake investment opportunities pitched to members
  2. Government Impersonation Scam
  3. Online Shopping Scam
  4. Wire Fraud
  5. Unauthorized debit card transactions reported by a member
  6. Romance Scam
  7. Gift Card Scam
  8. Account takeover through stolen credentials
  9. Money Laundering
  10. Stolen Check
  11. Unauthorized credit card transactions reported by a member
  12. Forged/Altered Check
  13. Lottery Scam
  14. Unauthorized access to a member's account
  15. Identity theft during account opening process
  16. Noisy Background
  17. Check Kiting
  18. Loan application fraud
  19. Phishing Attempt
  20. Unauthorized changes to account information
  21. Tech Support Scam
  22. Identity Thief
  23. Skimming
  24. Elder was targeted