LoanapplicationfraudSkimmingIdentityThiefElderwastargetedTechSupportScamStolenCheckUnauthorizedcredit cardtransactionsreported by amemberCheckKitingForged/AlteredCheckGiftCardScamRomanceScamGovernmentImpersonationScamPhishingAttemptNoisyBackgroundMoneyLaunderingUnauthorizedchanges toaccountinformationIdentity theftduringaccountopeningprocessUnauthorizeddebit cardtransactionsreported by amemberOnlineShoppingScamWireFraudLotteryScamUnauthorizedaccess to amember'saccountFakeinvestmentopportunitiespitched tomembersAccounttakeoverthroughstolencredentialsLoanapplicationfraudSkimmingIdentityThiefElderwastargetedTechSupportScamStolenCheckUnauthorizedcredit cardtransactionsreported by amemberCheckKitingForged/AlteredCheckGiftCardScamRomanceScamGovernmentImpersonationScamPhishingAttemptNoisyBackgroundMoneyLaunderingUnauthorizedchanges toaccountinformationIdentity theftduringaccountopeningprocessUnauthorizeddebit cardtransactionsreported by amemberOnlineShoppingScamWireFraudLotteryScamUnauthorizedaccess to amember'saccountFakeinvestmentopportunitiespitched tomembersAccounttakeoverthroughstolencredentials

Contact Center Fraud - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Loan application fraud
  2. Skimming
  3. Identity Thief
  4. Elder was targeted
  5. Tech Support Scam
  6. Stolen Check
  7. Unauthorized credit card transactions reported by a member
  8. Check Kiting
  9. Forged/Altered Check
  10. Gift Card Scam
  11. Romance Scam
  12. Government Impersonation Scam
  13. Phishing Attempt
  14. Noisy Background
  15. Money Laundering
  16. Unauthorized changes to account information
  17. Identity theft during account opening process
  18. Unauthorized debit card transactions reported by a member
  19. Online Shopping Scam
  20. Wire Fraud
  21. Lottery Scam
  22. Unauthorized access to a member's account
  23. Fake investment opportunities pitched to members
  24. Account takeover through stolen credentials