CheckKitingFakeinvestmentopportunitiespitched tomembersUnauthorizedcredit cardtransactionsreported by amemberUnauthorizeddebit cardtransactionsreported by amemberAccounttakeoverthroughstolencredentialsIdentityThiefMoneyLaunderingRomanceScamStolenCheckOnlineShoppingScamLoanapplicationfraudTechSupportScamForged/AlteredCheckSkimmingElderwastargetedWireFraudGiftCardScamGovernmentImpersonationScamNoisyBackgroundUnauthorizedaccess to amember'saccountIdentity theftduringaccountopeningprocessLotteryScamUnauthorizedchanges toaccountinformationPhishingAttemptCheckKitingFakeinvestmentopportunitiespitched tomembersUnauthorizedcredit cardtransactionsreported by amemberUnauthorizeddebit cardtransactionsreported by amemberAccounttakeoverthroughstolencredentialsIdentityThiefMoneyLaunderingRomanceScamStolenCheckOnlineShoppingScamLoanapplicationfraudTechSupportScamForged/AlteredCheckSkimmingElderwastargetedWireFraudGiftCardScamGovernmentImpersonationScamNoisyBackgroundUnauthorizedaccess to amember'saccountIdentity theftduringaccountopeningprocessLotteryScamUnauthorizedchanges toaccountinformationPhishingAttempt

Contact Center Fraud - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Check Kiting
  2. Fake investment opportunities pitched to members
  3. Unauthorized credit card transactions reported by a member
  4. Unauthorized debit card transactions reported by a member
  5. Account takeover through stolen credentials
  6. Identity Thief
  7. Money Laundering
  8. Romance Scam
  9. Stolen Check
  10. Online Shopping Scam
  11. Loan application fraud
  12. Tech Support Scam
  13. Forged/Altered Check
  14. Skimming
  15. Elder was targeted
  16. Wire Fraud
  17. Gift Card Scam
  18. Government Impersonation Scam
  19. Noisy Background
  20. Unauthorized access to a member's account
  21. Identity theft during account opening process
  22. Lottery Scam
  23. Unauthorized changes to account information
  24. Phishing Attempt