GiftCardScamCheckKitingMoneyLaunderingElderwastargetedNoisyBackgroundOnlineShoppingScamUnauthorizeddebit cardtransactionsreported by amemberIdentityThiefWireFraudFakeinvestmentopportunitiespitched tomembersLoanapplicationfraudGovernmentImpersonationScamPhishingAttemptSkimmingUnauthorizedchanges toaccountinformationStolenCheckForged/AlteredCheckIdentity theftduringaccountopeningprocessLotteryScamUnauthorizedaccess to amember'saccountUnauthorizedcredit cardtransactionsreported by amemberTechSupportScamRomanceScamAccounttakeoverthroughstolencredentialsGiftCardScamCheckKitingMoneyLaunderingElderwastargetedNoisyBackgroundOnlineShoppingScamUnauthorizeddebit cardtransactionsreported by amemberIdentityThiefWireFraudFakeinvestmentopportunitiespitched tomembersLoanapplicationfraudGovernmentImpersonationScamPhishingAttemptSkimmingUnauthorizedchanges toaccountinformationStolenCheckForged/AlteredCheckIdentity theftduringaccountopeningprocessLotteryScamUnauthorizedaccess to amember'saccountUnauthorizedcredit cardtransactionsreported by amemberTechSupportScamRomanceScamAccounttakeoverthroughstolencredentials

Contact Center Fraud - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gift Card Scam
  2. Check Kiting
  3. Money Laundering
  4. Elder was targeted
  5. Noisy Background
  6. Online Shopping Scam
  7. Unauthorized debit card transactions reported by a member
  8. Identity Thief
  9. Wire Fraud
  10. Fake investment opportunities pitched to members
  11. Loan application fraud
  12. Government Impersonation Scam
  13. Phishing Attempt
  14. Skimming
  15. Unauthorized changes to account information
  16. Stolen Check
  17. Forged/Altered Check
  18. Identity theft during account opening process
  19. Lottery Scam
  20. Unauthorized access to a member's account
  21. Unauthorized credit card transactions reported by a member
  22. Tech Support Scam
  23. Romance Scam
  24. Account takeover through stolen credentials