(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Lives suspiciously far from the place they are complaining about
We're making them mad
Refers to a former employee
Insinuates that we are in cahoots with the facility being complained about
Complains about another sale
Tells you how old they are
Extreme exaggeration about the situation
“They won’t know it was me who complained, right?”
Language Barrier
Issue only occurs outside of work hours
“My property value”
Not our region/ jurisdiction
Gets mad and hangs up
Conspiracy theory: Scamming them for more money
“I try to be a good client, why did you collapse me
“I moved here from … and this never happened there”
“I’ve lived here # years”
Yells at us
Threatens to call the media
Yells at you
Issue has been going on for years and they are only just now calling about it
