Presentedtreatment optionsthat made mefeel like a savvypet parent andbudget bossTreated mypet like family,earning a wagor purr ofapprovalReceived apositivefeedback ona clientreviewUsed creativeproblem-solving toassist a clientPerformed aflawlessteamworkdance incoordinating mypet's careRecommendeda helpfulresource orproduct to aclientDropped a subtlehint about MyVCAapp with a playful "Have you heardabout out pet-tastic app?SuccessfullyjuggledmultipleclientrequestsAssisted afirst time petowner withpatience andguidanceReceivedrecognitionfrom acolleague forexceptionalserviceSent mehome with asmile after astress-freevisitRecognized mypet as my furrysidekick andtreated us likesuperheroesShared afunny orheartwarminganimal storywith a clientGreeted apet byname uponarrivalSuccessfullyde-escalated atense situationwithprofessionalismHelped aclient navigateinsurance orpaymentoptionsOffered apet a treatwhileaitingWent aboveand beyond toaccommodatea last minuteappointmentOfferedcondolenceswith genuinecompassionFollowed upwith a client toensure theirpet is doingwell post-visitBlew myexpectation outof the water,leaving me andmy pet feelinglike VIPSRecommendedpreventativecare like a PetWellnessWizardGuided a clientthrough theonlineappoinmtentbookingprocessEnsure thewaiting areais cleanedandwelcomingPresentedtreatment optionsthat made mefeel like a savvypet parent andbudget bossTreated mypet like family,earning a wagor purr ofapprovalReceived apositivefeedback ona clientreviewUsed creativeproblem-solving toassist a clientPerformed aflawlessteamworkdance incoordinating mypet's careRecommendeda helpfulresource orproduct to aclientDropped a subtlehint about MyVCAapp with a playful "Have you heardabout out pet-tastic app?SuccessfullyjuggledmultipleclientrequestsAssisted afirst time petowner withpatience andguidanceReceivedrecognitionfrom acolleague forexceptionalserviceSent mehome with asmile after astress-freevisitRecognized mypet as my furrysidekick andtreated us likesuperheroesShared afunny orheartwarminganimal storywith a clientGreeted apet byname uponarrivalSuccessfullyde-escalated atense situationwithprofessionalismHelped aclient navigateinsurance orpaymentoptionsOffered apet a treatwhileaitingWent aboveand beyond toaccommodatea last minuteappointmentOfferedcondolenceswith genuinecompassionFollowed upwith a client toensure theirpet is doingwell post-visitBlew myexpectation outof the water,leaving me andmy pet feelinglike VIPSRecommendedpreventativecare like a PetWellnessWizardGuided a clientthrough theonlineappoinmtentbookingprocessEnsure thewaiting areais cleanedandwelcoming

Client Service Representative Week! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Presented treatment options that made me feel like a savvy pet parent and budget boss
  2. Treated my pet like family, earning a wag or purr of approval
  3. Received a positive feedback on a client review
  4. Used creative problem-solving to assist a client
  5. Performed a flawless teamwork dance in coordinating my pet's care
  6. Recommended a helpful resource or product to a client
  7. Dropped a subtle hint about MyVCA app with a playful " Have you heard about out pet-tastic app?
  8. Successfully juggled multiple client requests
  9. Assisted a first time pet owner with patience and guidance
  10. Received recognition from a colleague for exceptional service
  11. Sent me home with a smile after a stress-free visit
  12. Recognized my pet as my furry sidekick and treated us like superheroes
  13. Shared a funny or heartwarming animal story with a client
  14. Greeted a pet by name upon arrival
  15. Successfully de-escalated a tense situation with professionalism
  16. Helped a client navigate insurance or payment options
  17. Offered a pet a treat while aiting
  18. Went above and beyond to accommodate a last minute appointment
  19. Offered condolences with genuine compassion
  20. Followed up with a client to ensure their pet is doing well post-visit
  21. Blew my expectation out of the water, leaving me and my pet feeling like VIPS
  22. Recommended preventative care like a Pet Wellness Wizard
  23. Guided a client through the online appoinmtent booking process
  24. Ensure the waiting area is cleaned and welcoming