Recommendeda helpfulresource orproduct to aclientOfferedcondolenceswith genuinecompassionReceivedrecognitionfrom acolleague forexceptionalserviceSuccessfullyjuggledmultipleclientrequestsSent mehome with asmile after astress-freevisitDropped a subtlehint about MyVCAapp with a playful "Have you heardabout out pet-tastic app?Recognized mypet as my furrysidekick andtreated us likesuperheroesPresentedtreatment optionsthat made mefeel like a savvypet parent andbudget bossGuided a clientthrough theonlineappoinmtentbookingprocessAssisted afirst time petowner withpatience andguidancePerformed aflawlessteamworkdance incoordinating mypet's careTreated mypet like family,earning a wagor purr ofapprovalGreeted apet byname uponarrivalOffered apet a treatwhileaitingUsed creativeproblem-solving toassist a clientSuccessfullyde-escalated atense situationwithprofessionalismReceived apositivefeedback ona clientreviewRecommendedpreventativecare like a PetWellnessWizardFollowed upwith a client toensure theirpet is doingwell post-visitBlew myexpectation outof the water,leaving me andmy pet feelinglike VIPSShared afunny orheartwarminganimal storywith a clientHelped aclient navigateinsurance orpaymentoptionsEnsure thewaiting areais cleanedandwelcomingWent aboveand beyond toaccommodatea last minuteappointmentRecommendeda helpfulresource orproduct to aclientOfferedcondolenceswith genuinecompassionReceivedrecognitionfrom acolleague forexceptionalserviceSuccessfullyjuggledmultipleclientrequestsSent mehome with asmile after astress-freevisitDropped a subtlehint about MyVCAapp with a playful "Have you heardabout out pet-tastic app?Recognized mypet as my furrysidekick andtreated us likesuperheroesPresentedtreatment optionsthat made mefeel like a savvypet parent andbudget bossGuided a clientthrough theonlineappoinmtentbookingprocessAssisted afirst time petowner withpatience andguidancePerformed aflawlessteamworkdance incoordinating mypet's careTreated mypet like family,earning a wagor purr ofapprovalGreeted apet byname uponarrivalOffered apet a treatwhileaitingUsed creativeproblem-solving toassist a clientSuccessfullyde-escalated atense situationwithprofessionalismReceived apositivefeedback ona clientreviewRecommendedpreventativecare like a PetWellnessWizardFollowed upwith a client toensure theirpet is doingwell post-visitBlew myexpectation outof the water,leaving me andmy pet feelinglike VIPSShared afunny orheartwarminganimal storywith a clientHelped aclient navigateinsurance orpaymentoptionsEnsure thewaiting areais cleanedandwelcomingWent aboveand beyond toaccommodatea last minuteappointment

Client Service Representative Week! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recommended a helpful resource or product to a client
  2. Offered condolences with genuine compassion
  3. Received recognition from a colleague for exceptional service
  4. Successfully juggled multiple client requests
  5. Sent me home with a smile after a stress-free visit
  6. Dropped a subtle hint about MyVCA app with a playful " Have you heard about out pet-tastic app?
  7. Recognized my pet as my furry sidekick and treated us like superheroes
  8. Presented treatment options that made me feel like a savvy pet parent and budget boss
  9. Guided a client through the online appoinmtent booking process
  10. Assisted a first time pet owner with patience and guidance
  11. Performed a flawless teamwork dance in coordinating my pet's care
  12. Treated my pet like family, earning a wag or purr of approval
  13. Greeted a pet by name upon arrival
  14. Offered a pet a treat while aiting
  15. Used creative problem-solving to assist a client
  16. Successfully de-escalated a tense situation with professionalism
  17. Received a positive feedback on a client review
  18. Recommended preventative care like a Pet Wellness Wizard
  19. Followed up with a client to ensure their pet is doing well post-visit
  20. Blew my expectation out of the water, leaving me and my pet feeling like VIPS
  21. Shared a funny or heartwarming animal story with a client
  22. Helped a client navigate insurance or payment options
  23. Ensure the waiting area is cleaned and welcoming
  24. Went above and beyond to accommodate a last minute appointment