Forgot tosay "Havea greatday"Treated aCSR withrespectHelpeda fellowCSRMade 2sales inone dayUp-soldacustomerIncreasedmypreformance#'sStayedprofessionalfor entireshiftSet asamedayMade aWelcomecallStayed calmwhile beingyelled at bya customerHandled areturnprofessionallySaid"happy tohelp" to 5customersIaddressedmy callaheadsParticipatedin a teambuildingexerciseUsed acustomersname oncall"Is thereanythingelse" 10timesI saidGoodMorningtodayComplimen-ted a fellowCSRDealt withan iratecustomerHelped acustomerwith aproblemMaintaineda goodvoice levelCongratula-tedsomeoneHad astrangecallrequestRememberedto keep myphone out ofview ofcustomersCustomergave me acomplimentAddresseda majorconcern w/customerReceived acomplimentof myservice froma customerAdded anew shoutout onboardAddressedmy leadsForgot tosay "Havea greatday"Treated aCSR withrespectHelpeda fellowCSRMade 2sales inone dayUp-soldacustomerIncreasedmypreformance#'sStayedprofessionalfor entireshiftSet asamedayMade aWelcomecallStayed calmwhile beingyelled at bya customerHandled areturnprofessionallySaid"happy tohelp" to 5customersIaddressedmy callaheadsParticipatedin a teambuildingexerciseUsed acustomersname oncall"Is thereanythingelse" 10timesI saidGoodMorningtodayComplimen-ted a fellowCSRDealt withan iratecustomerHelped acustomerwith aproblemMaintaineda goodvoice levelCongratula-tedsomeoneHad astrangecallrequestRememberedto keep myphone out ofview ofcustomersCustomergave me acomplimentAddresseda majorconcern w/customerReceived acomplimentof myservice froma customerAdded anew shoutout onboardAddressedmy leads

CDR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Forgot to say "Have a great day"
  2. Treated a CSR with respect
  3. Helped a fellow CSR
  4. Made 2 sales in one day
  5. Up-sold a customer
  6. Increased my preformance #'s
  7. Stayed professional for entire shift
  8. Set a same day
  9. Made a Welcome call
  10. Stayed calm while being yelled at by a customer
  11. Handled a return professionally
  12. Said "happy to help" to 5 customers
  13. I addressed my call aheads
  14. Participated in a team building exercise
  15. Used a customers name on call
  16. "Is there anything else" 10 times
  17. I said Good Morning today
  18. Complimen-ted a fellow CSR
  19. Dealt with an irate customer
  20. Helped a customer with a problem
  21. Maintained a good voice level
  22. Congratula-ted someone
  23. Had a strange call request
  24. Remembered to keep my phone out of view of customers
  25. Customer gave me a compliment
  26. Addressed a major concern w/ customer
  27. Received a compliment of my service from a customer
  28. Added a new shout out on board
  29. Addressed my leads