Iaddressedmy callaheadsComplimen-ted a fellowCSRSaid"happy tohelp" to 5customersHelpeda fellowCSRAddresseda majorconcern w/customerRememberedto keep myphone out ofview ofcustomersIncreasedmypreformance#'sParticipatedin a teambuildingexerciseHandled areturnprofessionallyMade 2sales inone dayI saidGoodMorningtodayCongratula-tedsomeoneCustomergave me acomplimentMade aWelcomecallDealt withan iratecustomerUsed acustomersname oncallStayedprofessionalfor entireshiftUp-soldacustomerReceived acomplimentof myservice froma customerHad astrangecallrequestSet asamedayAdded anew shoutout onboard"Is thereanythingelse" 10timesHelped acustomerwith aproblemAddressedmy leadsStayed calmwhile beingyelled at bya customerForgot tosay "Havea greatday"Treated aCSR withrespectMaintaineda goodvoice levelIaddressedmy callaheadsComplimen-ted a fellowCSRSaid"happy tohelp" to 5customersHelpeda fellowCSRAddresseda majorconcern w/customerRememberedto keep myphone out ofview ofcustomersIncreasedmypreformance#'sParticipatedin a teambuildingexerciseHandled areturnprofessionallyMade 2sales inone dayI saidGoodMorningtodayCongratula-tedsomeoneCustomergave me acomplimentMade aWelcomecallDealt withan iratecustomerUsed acustomersname oncallStayedprofessionalfor entireshiftUp-soldacustomerReceived acomplimentof myservice froma customerHad astrangecallrequestSet asamedayAdded anew shoutout onboard"Is thereanythingelse" 10timesHelped acustomerwith aproblemAddressedmy leadsStayed calmwhile beingyelled at bya customerForgot tosay "Havea greatday"Treated aCSR withrespectMaintaineda goodvoice level

CDR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I addressed my call aheads
  2. Complimen-ted a fellow CSR
  3. Said "happy to help" to 5 customers
  4. Helped a fellow CSR
  5. Addressed a major concern w/ customer
  6. Remembered to keep my phone out of view of customers
  7. Increased my preformance #'s
  8. Participated in a team building exercise
  9. Handled a return professionally
  10. Made 2 sales in one day
  11. I said Good Morning today
  12. Congratula-ted someone
  13. Customer gave me a compliment
  14. Made a Welcome call
  15. Dealt with an irate customer
  16. Used a customers name on call
  17. Stayed professional for entire shift
  18. Up-sold a customer
  19. Received a compliment of my service from a customer
  20. Had a strange call request
  21. Set a same day
  22. Added a new shout out on board
  23. "Is there anything else" 10 times
  24. Helped a customer with a problem
  25. Addressed my leads
  26. Stayed calm while being yelled at by a customer
  27. Forgot to say "Have a great day"
  28. Treated a CSR with respect
  29. Maintained a good voice level