(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used a customers name on call
Complimen-ted a fellow CSR
Had a strange call request
Maintained a good voice level
Treated a CSR with respect
Up-sold a customer
Made a Welcome call
Set a same day
Handled a return professionally
Congratula-ted someone
Stayed calm while being yelled at by a customer
Forgot to say "Have a great day"
Helped a customer with a problem
Participated in a team building exercise
Customer gave me a compliment
Remembered to keep my phone out of view of customers
Added a new shout out on board
I said Good Morning today
Said "happy to help" to 5 customers
Made 2 sales in one day
"Is there anything else" 10 times
Received a compliment of my service from a customer
