(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Complimen-ted a fellow CSR
Used a customers name on call
Made 2 sales in one day
Stayed calm while being yelled at by a customer
Up-sold a customer
Congratula-ted someone
Treated a CSR with respect
Customer gave me a compliment
Received a compliment of my service from a customer
Stayed professional for entire shift
Set a same day
Added a new shout out on board
Made a Welcome call
Participated in a team building exercise
Forgot to say "Have a great day"
I addressed my call aheads
Helped a fellow CSR
I said Good Morning today
Had a strange call request
Increased my preformance #'s
Addressed my leads
Said "happy to help" to 5 customers
Helped a customer with a problem
Handled a return professionally
Maintained a good voice level
"Is there anything else" 10 times
Dealt with an irate customer
Addressed a major concern w/ customer
Remembered to keep my phone out of view of customers