Received acomplimentof myservice froma customerCongratula-tedsomeoneTreated aCSR withrespectStayedprofessionalfor entireshiftAddressedmy leadsHad astrangecallrequestMaintaineda goodvoice levelAddresseda majorconcern w/customerParticipatedin a teambuildingexerciseIaddressedmy callaheadsI saidGoodMorningtodayStayed calmwhile beingyelled at bya customerCustomergave me acomplimentHelped acustomerwith aproblemUp-soldacustomerMade aWelcomecallSet asamedayUsed acustomersname oncallComplimen-ted a fellowCSRHandled areturnprofessionally"Is thereanythingelse" 10timesForgot tosay "Havea greatday"Made 2sales inone dayHelpeda fellowCSRIncreasedmypreformance#'sAdded anew shoutout onboardSaid"happy tohelp" to 5customersDealt withan iratecustomerRememberedto keep myphone out ofview ofcustomersReceived acomplimentof myservice froma customerCongratula-tedsomeoneTreated aCSR withrespectStayedprofessionalfor entireshiftAddressedmy leadsHad astrangecallrequestMaintaineda goodvoice levelAddresseda majorconcern w/customerParticipatedin a teambuildingexerciseIaddressedmy callaheadsI saidGoodMorningtodayStayed calmwhile beingyelled at bya customerCustomergave me acomplimentHelped acustomerwith aproblemUp-soldacustomerMade aWelcomecallSet asamedayUsed acustomersname oncallComplimen-ted a fellowCSRHandled areturnprofessionally"Is thereanythingelse" 10timesForgot tosay "Havea greatday"Made 2sales inone dayHelpeda fellowCSRIncreasedmypreformance#'sAdded anew shoutout onboardSaid"happy tohelp" to 5customersDealt withan iratecustomerRememberedto keep myphone out ofview ofcustomers

CDR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a compliment of my service from a customer
  2. Congratula-ted someone
  3. Treated a CSR with respect
  4. Stayed professional for entire shift
  5. Addressed my leads
  6. Had a strange call request
  7. Maintained a good voice level
  8. Addressed a major concern w/ customer
  9. Participated in a team building exercise
  10. I addressed my call aheads
  11. I said Good Morning today
  12. Stayed calm while being yelled at by a customer
  13. Customer gave me a compliment
  14. Helped a customer with a problem
  15. Up-sold a customer
  16. Made a Welcome call
  17. Set a same day
  18. Used a customers name on call
  19. Complimen-ted a fellow CSR
  20. Handled a return professionally
  21. "Is there anything else" 10 times
  22. Forgot to say "Have a great day"
  23. Made 2 sales in one day
  24. Helped a fellow CSR
  25. Increased my preformance #'s
  26. Added a new shout out on board
  27. Said "happy to help" to 5 customers
  28. Dealt with an irate customer
  29. Remembered to keep my phone out of view of customers