Participatedin a teambuildingexerciseUsed acustomersname oncallHelpeda fellowCSRCongratula-tedsomeoneRememberedto keep myphone out ofview ofcustomersComplimen-ted a fellowCSRStayedprofessionalfor entireshiftHad astrangecallrequestUp-soldacustomerAdded anew shoutout onboardStayed calmwhile beingyelled at bya customerHelped acustomerwith aproblemIncreasedmypreformance#'sI saidGoodMorningtodayDealt withan iratecustomerSaid"happy tohelp" to 5customersHandled areturnprofessionally"Is thereanythingelse" 10timesTreated aCSR withrespectIaddressedmy callaheadsCustomergave me acomplimentAddressedmy leadsMade 2sales inone dayMaintaineda goodvoice levelMade aWelcomecallAddresseda majorconcern w/customerReceived acomplimentof myservice froma customerForgot tosay "Havea greatday"Set asamedayParticipatedin a teambuildingexerciseUsed acustomersname oncallHelpeda fellowCSRCongratula-tedsomeoneRememberedto keep myphone out ofview ofcustomersComplimen-ted a fellowCSRStayedprofessionalfor entireshiftHad astrangecallrequestUp-soldacustomerAdded anew shoutout onboardStayed calmwhile beingyelled at bya customerHelped acustomerwith aproblemIncreasedmypreformance#'sI saidGoodMorningtodayDealt withan iratecustomerSaid"happy tohelp" to 5customersHandled areturnprofessionally"Is thereanythingelse" 10timesTreated aCSR withrespectIaddressedmy callaheadsCustomergave me acomplimentAddressedmy leadsMade 2sales inone dayMaintaineda goodvoice levelMade aWelcomecallAddresseda majorconcern w/customerReceived acomplimentof myservice froma customerForgot tosay "Havea greatday"Set asameday

CDR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Participated in a team building exercise
  2. Used a customers name on call
  3. Helped a fellow CSR
  4. Congratula-ted someone
  5. Remembered to keep my phone out of view of customers
  6. Complimen-ted a fellow CSR
  7. Stayed professional for entire shift
  8. Had a strange call request
  9. Up-sold a customer
  10. Added a new shout out on board
  11. Stayed calm while being yelled at by a customer
  12. Helped a customer with a problem
  13. Increased my preformance #'s
  14. I said Good Morning today
  15. Dealt with an irate customer
  16. Said "happy to help" to 5 customers
  17. Handled a return professionally
  18. "Is there anything else" 10 times
  19. Treated a CSR with respect
  20. I addressed my call aheads
  21. Customer gave me a compliment
  22. Addressed my leads
  23. Made 2 sales in one day
  24. Maintained a good voice level
  25. Made a Welcome call
  26. Addressed a major concern w/ customer
  27. Received a compliment of my service from a customer
  28. Forgot to say "Have a great day"
  29. Set a same day