(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Handled a return professionally
Helped a fellow CSR
Helped a customer with a problem
Participated in a team building exercise
Stayed calm while being yelled at by a customer
Customer gave me a compliment
Added a new shout out on board
Complimen-ted a fellow CSR
Treated a CSR with respect
Remembered to keep my phone out of view of customers
Had a strange call request
Set a same day
Addressed a major concern w/ customer
Addressed my leads
Stayed professional for entire shift
Up-sold a customer
Made a Welcome call
Dealt with an irate customer
"Is there anything else" 10 times
Increased my preformance #'s
Said "happy to help" to 5 customers
Made 2 sales in one day
Maintained a good voice level
I addressed my call aheads
Received a compliment of my service from a customer
