Handled areturnprofessionallyHelpeda fellowCSRHelped acustomerwith aproblemParticipatedin a teambuildingexerciseStayed calmwhile beingyelled at bya customerCustomergave me acomplimentAdded anew shoutout onboardComplimen-ted a fellowCSRTreated aCSR withrespectRememberedto keep myphone out ofview ofcustomersHad astrangecallrequestSet asamedayAddresseda majorconcern w/customerAddressedmy leadsStayedprofessionalfor entireshiftUp-soldacustomerMade aWelcomecallDealt withan iratecustomer"Is thereanythingelse" 10timesIncreasedmypreformance#'sSaid"happy tohelp" to 5customersMade 2sales inone dayMaintaineda goodvoice levelIaddressedmy callaheadsReceived acomplimentof myservice froma customerUsed acustomersname oncallI saidGoodMorningtodayForgot tosay "Havea greatday"Congratula-tedsomeoneHandled areturnprofessionallyHelpeda fellowCSRHelped acustomerwith aproblemParticipatedin a teambuildingexerciseStayed calmwhile beingyelled at bya customerCustomergave me acomplimentAdded anew shoutout onboardComplimen-ted a fellowCSRTreated aCSR withrespectRememberedto keep myphone out ofview ofcustomersHad astrangecallrequestSet asamedayAddresseda majorconcern w/customerAddressedmy leadsStayedprofessionalfor entireshiftUp-soldacustomerMade aWelcomecallDealt withan iratecustomer"Is thereanythingelse" 10timesIncreasedmypreformance#'sSaid"happy tohelp" to 5customersMade 2sales inone dayMaintaineda goodvoice levelIaddressedmy callaheadsReceived acomplimentof myservice froma customerUsed acustomersname oncallI saidGoodMorningtodayForgot tosay "Havea greatday"Congratula-tedsomeone

CDR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handled a return professionally
  2. Helped a fellow CSR
  3. Helped a customer with a problem
  4. Participated in a team building exercise
  5. Stayed calm while being yelled at by a customer
  6. Customer gave me a compliment
  7. Added a new shout out on board
  8. Complimen-ted a fellow CSR
  9. Treated a CSR with respect
  10. Remembered to keep my phone out of view of customers
  11. Had a strange call request
  12. Set a same day
  13. Addressed a major concern w/ customer
  14. Addressed my leads
  15. Stayed professional for entire shift
  16. Up-sold a customer
  17. Made a Welcome call
  18. Dealt with an irate customer
  19. "Is there anything else" 10 times
  20. Increased my preformance #'s
  21. Said "happy to help" to 5 customers
  22. Made 2 sales in one day
  23. Maintained a good voice level
  24. I addressed my call aheads
  25. Received a compliment of my service from a customer
  26. Used a customers name on call
  27. I said Good Morning today
  28. Forgot to say "Have a great day"
  29. Congratula-ted someone