Maintaineda goodvoice levelMade 2sales inone dayAdded anew shoutout onboardSaid"happy tohelp" to 5customersStayedprofessionalfor entireshiftTreated aCSR withrespectUsed acustomersname oncallDealt withan iratecustomerAddresseda majorconcern w/customerAddressedmy leadsCongratula-tedsomeoneForgot tosay "Havea greatday"Increasedmypreformance#'sI saidGoodMorningtodayReceived acomplimentof myservice froma customerCustomergave me acomplimentParticipatedin a teambuildingexerciseStayed calmwhile beingyelled at bya customerSet asameday"Is thereanythingelse" 10timesIaddressedmy callaheadsHandled areturnprofessionallyMade aWelcomecallComplimen-ted a fellowCSRHelped acustomerwith aproblemRememberedto keep myphone out ofview ofcustomersUp-soldacustomerHelpeda fellowCSRHad astrangecallrequestMaintaineda goodvoice levelMade 2sales inone dayAdded anew shoutout onboardSaid"happy tohelp" to 5customersStayedprofessionalfor entireshiftTreated aCSR withrespectUsed acustomersname oncallDealt withan iratecustomerAddresseda majorconcern w/customerAddressedmy leadsCongratula-tedsomeoneForgot tosay "Havea greatday"Increasedmypreformance#'sI saidGoodMorningtodayReceived acomplimentof myservice froma customerCustomergave me acomplimentParticipatedin a teambuildingexerciseStayed calmwhile beingyelled at bya customerSet asameday"Is thereanythingelse" 10timesIaddressedmy callaheadsHandled areturnprofessionallyMade aWelcomecallComplimen-ted a fellowCSRHelped acustomerwith aproblemRememberedto keep myphone out ofview ofcustomersUp-soldacustomerHelpeda fellowCSRHad astrangecallrequest

CDR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Maintained a good voice level
  2. Made 2 sales in one day
  3. Added a new shout out on board
  4. Said "happy to help" to 5 customers
  5. Stayed professional for entire shift
  6. Treated a CSR with respect
  7. Used a customers name on call
  8. Dealt with an irate customer
  9. Addressed a major concern w/ customer
  10. Addressed my leads
  11. Congratula-ted someone
  12. Forgot to say "Have a great day"
  13. Increased my preformance #'s
  14. I said Good Morning today
  15. Received a compliment of my service from a customer
  16. Customer gave me a compliment
  17. Participated in a team building exercise
  18. Stayed calm while being yelled at by a customer
  19. Set a same day
  20. "Is there anything else" 10 times
  21. I addressed my call aheads
  22. Handled a return professionally
  23. Made a Welcome call
  24. Complimen-ted a fellow CSR
  25. Helped a customer with a problem
  26. Remembered to keep my phone out of view of customers
  27. Up-sold a customer
  28. Helped a fellow CSR
  29. Had a strange call request