Used acustomersname oncallAddresseda majorconcern w/customerMade aWelcomecallStayed calmwhile beingyelled at bya customer"Is thereanythingelse" 10timesHandled areturnprofessionallyI saidGoodMorningtodayTreated aCSR withrespectAdded anew shoutout onboardIncreasedmypreformance#'sForgot tosay "Havea greatday"Said"happy tohelp" to 5customersSet asamedayDealt withan iratecustomerReceived acomplimentof myservice froma customerRememberedto keep myphone out ofview ofcustomersParticipatedin a teambuildingexerciseMade 2sales inone dayAddressedmy leadsCustomergave me acomplimentHelpeda fellowCSRIaddressedmy callaheadsHelped acustomerwith aproblemHad astrangecallrequestMaintaineda goodvoice levelStayedprofessionalfor entireshiftComplimen-ted a fellowCSRCongratula-tedsomeoneUp-soldacustomerUsed acustomersname oncallAddresseda majorconcern w/customerMade aWelcomecallStayed calmwhile beingyelled at bya customer"Is thereanythingelse" 10timesHandled areturnprofessionallyI saidGoodMorningtodayTreated aCSR withrespectAdded anew shoutout onboardIncreasedmypreformance#'sForgot tosay "Havea greatday"Said"happy tohelp" to 5customersSet asamedayDealt withan iratecustomerReceived acomplimentof myservice froma customerRememberedto keep myphone out ofview ofcustomersParticipatedin a teambuildingexerciseMade 2sales inone dayAddressedmy leadsCustomergave me acomplimentHelpeda fellowCSRIaddressedmy callaheadsHelped acustomerwith aproblemHad astrangecallrequestMaintaineda goodvoice levelStayedprofessionalfor entireshiftComplimen-ted a fellowCSRCongratula-tedsomeoneUp-soldacustomer

CDR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used a customers name on call
  2. Addressed a major concern w/ customer
  3. Made a Welcome call
  4. Stayed calm while being yelled at by a customer
  5. "Is there anything else" 10 times
  6. Handled a return professionally
  7. I said Good Morning today
  8. Treated a CSR with respect
  9. Added a new shout out on board
  10. Increased my preformance #'s
  11. Forgot to say "Have a great day"
  12. Said "happy to help" to 5 customers
  13. Set a same day
  14. Dealt with an irate customer
  15. Received a compliment of my service from a customer
  16. Remembered to keep my phone out of view of customers
  17. Participated in a team building exercise
  18. Made 2 sales in one day
  19. Addressed my leads
  20. Customer gave me a compliment
  21. Helped a fellow CSR
  22. I addressed my call aheads
  23. Helped a customer with a problem
  24. Had a strange call request
  25. Maintained a good voice level
  26. Stayed professional for entire shift
  27. Complimen-ted a fellow CSR
  28. Congratula-ted someone
  29. Up-sold a customer