Made aWelcomecallRememberedto keep myphone out ofview ofcustomersSaid"happy tohelp" to 5customersHelpeda fellowCSRHad astrangecallrequestForgot tosay "Havea greatday"Stayed calmwhile beingyelled at bya customerUp-soldacustomerDealt withan iratecustomerCustomergave me acomplimentAdded anew shoutout onboardUsed acustomersname oncallReceived acomplimentof myservice froma customerHandled areturnprofessionally"Is thereanythingelse" 10timesComplimen-ted a fellowCSRMaintaineda goodvoice levelIncreasedmypreformance#'sMade 2sales inone dayI saidGoodMorningtodayParticipatedin a teambuildingexerciseIaddressedmy callaheadsTreated aCSR withrespectAddressedmy leadsHelped acustomerwith aproblemAddresseda majorconcern w/customerStayedprofessionalfor entireshiftSet asamedayCongratula-tedsomeoneMade aWelcomecallRememberedto keep myphone out ofview ofcustomersSaid"happy tohelp" to 5customersHelpeda fellowCSRHad astrangecallrequestForgot tosay "Havea greatday"Stayed calmwhile beingyelled at bya customerUp-soldacustomerDealt withan iratecustomerCustomergave me acomplimentAdded anew shoutout onboardUsed acustomersname oncallReceived acomplimentof myservice froma customerHandled areturnprofessionally"Is thereanythingelse" 10timesComplimen-ted a fellowCSRMaintaineda goodvoice levelIncreasedmypreformance#'sMade 2sales inone dayI saidGoodMorningtodayParticipatedin a teambuildingexerciseIaddressedmy callaheadsTreated aCSR withrespectAddressedmy leadsHelped acustomerwith aproblemAddresseda majorconcern w/customerStayedprofessionalfor entireshiftSet asamedayCongratula-tedsomeone

CDR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made a Welcome call
  2. Remembered to keep my phone out of view of customers
  3. Said "happy to help" to 5 customers
  4. Helped a fellow CSR
  5. Had a strange call request
  6. Forgot to say "Have a great day"
  7. Stayed calm while being yelled at by a customer
  8. Up-sold a customer
  9. Dealt with an irate customer
  10. Customer gave me a compliment
  11. Added a new shout out on board
  12. Used a customers name on call
  13. Received a compliment of my service from a customer
  14. Handled a return professionally
  15. "Is there anything else" 10 times
  16. Complimen-ted a fellow CSR
  17. Maintained a good voice level
  18. Increased my preformance #'s
  19. Made 2 sales in one day
  20. I said Good Morning today
  21. Participated in a team building exercise
  22. I addressed my call aheads
  23. Treated a CSR with respect
  24. Addressed my leads
  25. Helped a customer with a problem
  26. Addressed a major concern w/ customer
  27. Stayed professional for entire shift
  28. Set a same day
  29. Congratula-ted someone