Congratula-tedsomeoneAddressedmy leads"Is thereanythingelse" 10timesReceived acomplimentof myservice froma customerHelped acustomerwith aproblemMade 2sales inone dayHad astrangecallrequestDealt withan iratecustomerComplimen-ted a fellowCSRIncreasedmypreformance#'sMaintaineda goodvoice levelRememberedto keep myphone out ofview ofcustomersSaid"happy tohelp" to 5customersHelpeda fellowCSRStayedprofessionalfor entireshiftStayed calmwhile beingyelled at bya customerUsed acustomersname oncallForgot tosay "Havea greatday"Up-soldacustomerCustomergave me acomplimentSet asamedayMade aWelcomecallAddresseda majorconcern w/customerI saidGoodMorningtodayParticipatedin a teambuildingexerciseAdded anew shoutout onboardTreated aCSR withrespectHandled areturnprofessionallyIaddressedmy callaheadsCongratula-tedsomeoneAddressedmy leads"Is thereanythingelse" 10timesReceived acomplimentof myservice froma customerHelped acustomerwith aproblemMade 2sales inone dayHad astrangecallrequestDealt withan iratecustomerComplimen-ted a fellowCSRIncreasedmypreformance#'sMaintaineda goodvoice levelRememberedto keep myphone out ofview ofcustomersSaid"happy tohelp" to 5customersHelpeda fellowCSRStayedprofessionalfor entireshiftStayed calmwhile beingyelled at bya customerUsed acustomersname oncallForgot tosay "Havea greatday"Up-soldacustomerCustomergave me acomplimentSet asamedayMade aWelcomecallAddresseda majorconcern w/customerI saidGoodMorningtodayParticipatedin a teambuildingexerciseAdded anew shoutout onboardTreated aCSR withrespectHandled areturnprofessionallyIaddressedmy callaheads

CDR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Congratula-ted someone
  2. Addressed my leads
  3. "Is there anything else" 10 times
  4. Received a compliment of my service from a customer
  5. Helped a customer with a problem
  6. Made 2 sales in one day
  7. Had a strange call request
  8. Dealt with an irate customer
  9. Complimen-ted a fellow CSR
  10. Increased my preformance #'s
  11. Maintained a good voice level
  12. Remembered to keep my phone out of view of customers
  13. Said "happy to help" to 5 customers
  14. Helped a fellow CSR
  15. Stayed professional for entire shift
  16. Stayed calm while being yelled at by a customer
  17. Used a customers name on call
  18. Forgot to say "Have a great day"
  19. Up-sold a customer
  20. Customer gave me a compliment
  21. Set a same day
  22. Made a Welcome call
  23. Addressed a major concern w/ customer
  24. I said Good Morning today
  25. Participated in a team building exercise
  26. Added a new shout out on board
  27. Treated a CSR with respect
  28. Handled a return professionally
  29. I addressed my call aheads