(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Received a compliment of my service from a customer
Congratula-ted someone
Treated a CSR with respect
Stayed professional for entire shift
Addressed my leads
Had a strange call request
Maintained a good voice level
Addressed a major concern w/ customer
Participated in a team building exercise
I addressed my call aheads
I said Good Morning today
Stayed calm while being yelled at by a customer
Customer gave me a compliment
Helped a customer with a problem
Up-sold a customer
Made a Welcome call
Set a same day
Used a customers name on call
Complimen-ted a fellow CSR
Handled a return professionally
"Is there anything else" 10 times
Forgot to say "Have a great day"
Made 2 sales in one day
Helped a fellow CSR
Increased my preformance #'s
Added a new shout out on board
Said "happy to help" to 5 customers
Dealt with an irate customer
Remembered to keep my phone out of view of customers