Read andUnderstoodthe MidweekExperienceUpdate!PromoteourRewards!Talk aboutour newHISA to acustomer!CTA on aSuperGLUEproduct!Speak to theBENEFITSof a SuperGLUEproduct!Educateyourcustomer onan appfeature!Achieve anCAHT of <11Mins orACHT of <15Mins!Achieve anAvg. ACWTime of <2Mins!Upsella Perk!Pass theWeeklyLH Quiz!Save anaccount!Use theAuthenticationButton!Read andUnderstoodthe WeekendExperienceWrap-Up!Ask 2 rapport-buildingquestions to asinglecustomer!Initiate aMortgageConversation!Talk aboutBay Dayswith aCustomer!PromoteourReferralProgram!Summarizeyour actionstaken backto yourcustomer!Initiate a NeoInvestConversation!Achieve anAvg. HoldTime of <4Mins!Turn anupsetcustomerinto a happyone!Score 22 orhigher onyour QA forthe week!Send a GMBSurvey(whenappropriate!)Completeyour To-DoList inLighthouse!Read andUnderstoodthe MidweekExperienceUpdate!PromoteourRewards!Talk aboutour newHISA to acustomer!CTA on aSuperGLUEproduct!Speak to theBENEFITSof a SuperGLUEproduct!Educateyourcustomer onan appfeature!Achieve anCAHT of <11Mins orACHT of <15Mins!Achieve anAvg. ACWTime of <2Mins!Upsella Perk!Pass theWeeklyLH Quiz!Save anaccount!Use theAuthenticationButton!Read andUnderstoodthe WeekendExperienceWrap-Up!Ask 2 rapport-buildingquestions to asinglecustomer!Initiate aMortgageConversation!Talk aboutBay Dayswith aCustomer!PromoteourReferralProgram!Summarizeyour actionstaken backto yourcustomer!Initiate a NeoInvestConversation!Achieve anAvg. HoldTime of <4Mins!Turn anupsetcustomerinto a happyone!Score 22 orhigher onyour QA forthe week!Send a GMBSurvey(whenappropriate!)Completeyour To-DoList inLighthouse!

Neo x Bay Days Bingo Game - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Read and Understood the Midweek Experience Update!
  2. Promote our Rewards!
  3. Talk about our new HISA to a customer!
  4. CTA on a Super GLUE product!
  5. Speak to the BENEFITS of a Super GLUE product!
  6. Educate your customer on an app feature!
  7. Achieve an CAHT of <11 Mins or ACHT of <15 Mins!
  8. Achieve an Avg. ACW Time of <2 Mins!
  9. Upsell a Perk!
  10. Pass the Weekly LH Quiz!
  11. Save an account!
  12. Use the Authentication Button!
  13. Read and Understood the Weekend Experience Wrap-Up!
  14. Ask 2 rapport-building questions to a single customer!
  15. Initiate a Mortgage Conversation!
  16. Talk about Bay Days with a Customer!
  17. Promote our Referral Program!
  18. Summarize your actions taken back to your customer!
  19. Initiate a Neo Invest Conversation!
  20. Achieve an Avg. Hold Time of <4 Mins!
  21. Turn an upset customer into a happy one!
  22. Score 22 or higher on your QA for the week!
  23. Send a GMB Survey (when appropriate!)
  24. Complete your To-Do List in Lighthouse!