(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Summarize your actions taken back to your customer!
Send a GMB Survey (when appropriate!)
Initiate a Mortgage Conversation!
Pass the Weekly LH Quiz!
Score 22 or higher on your QA for the week!
Complete your To-Do List in Lighthouse!
Promote our Referral Program!
Read and Understood the Weekend Experience Wrap-Up!
Talk about Bay Days with a Customer!
Achieve an Avg. ACW Time of <2 Mins!
Talk about our new HISA to a customer!
Educate your customer on an app feature!
Achieve an Avg. Hold Time of <4 Mins!
Turn an upset customer into a happy one!
Ask 2 rapport-building questions to a single customer!
Achieve an CAHT of <11 Mins or ACHT of <15 Mins!
Promote our Rewards!
Upsell a Perk!
Speak to the BENEFITS of a Super GLUE product!
Read and Understood the Midweek Experience Update!
