(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer has southern accent
Canadian confused about duties & taxes
RMA Completed
Checking on order status
Customer calls you something other than your name
Store sold discontinued product
Package Lost in Transit
Explain that discoloring isn't covered by the warranty