(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client makes an awkward joke about paying
Clients make friends in reception
Pet is called Coco, Bella, or Luna
Receive a call about wildlife
"Is this an emergency or can you hold?"
"Yes"
Receive a call about
a stray
Exotic Animal (not a rabbit)
Unsolicited bodily fluid picture or sample
Pet looks nothing like the breed the owner claims they are
Client asks how long the ER wait is multiple times
Requested records from rDVM and they don't send them
Client tries to Tap a payment card on a high bill
Spicy client interaction
"Where is the washroom?"
Specialty patient calls for same-day meds or consult on an evening or weekend
Happy pet-owner reunion!
Client expresses gratitude
Pet presents with different symptoms to what they said on the phone
Pet defecates, urinates, or vomits in reception
True North pick-up call from Bobby or Nizam
"I parked in the 15-minute spot, is that ok?"
"We don't have a regular vet, he/she has always been healthy"
