Held aconversation witha client -getting tolearn somethingabout them thatwasn't known priorTake apicture of apet next tothe welcomesignClientpicks upmedicationDiscussed athome FearFree tips forcats with aclientCalled, receivedand uploadedrecords for anewclient/patientappointment.Someone callsfor same dayappointmentand we havean opening.Assistedclient inthe doorClientcomes into buyfoodScheduleda boardingreservationEvery CSRcompletes 1full page ofRemindercallsAssisted aclient outto theircarOffered (andclientaccepted)drink orsnackApplied aNew ClientExamdiscount fora new clientEvery CSRcomplimentsa teammemberAssistedclient toR1 or R2Gave snugglesto a puppy orkitten andhave a pictureto prove it!DiscussedAAHA to aclientGave clientacomplimentScheduled aNext VisitappointmentScheduledan UC, andpatient wasseen forproblemApplied asenior citizen,military or firstresponderdiscountTook acutepicture of asenior dogGot a client toscheduleappointmentfrom ReminderCalls ListDiscussedbenefits ofour Fear Freeapproach atour hospitalHeld aconversation witha client -getting tolearn somethingabout them thatwasn't known priorTake apicture of apet next tothe welcomesignClientpicks upmedicationDiscussed athome FearFree tips forcats with aclientCalled, receivedand uploadedrecords for anewclient/patientappointment.Someone callsfor same dayappointmentand we havean opening.Assistedclient inthe doorClientcomes into buyfoodScheduleda boardingreservationEvery CSRcompletes 1full page ofRemindercallsAssisted aclient outto theircarOffered (andclientaccepted)drink orsnackApplied aNew ClientExamdiscount fora new clientEvery CSRcomplimentsa teammemberAssistedclient toR1 or R2Gave snugglesto a puppy orkitten andhave a pictureto prove it!DiscussedAAHA to aclientGave clientacomplimentScheduled aNext VisitappointmentScheduledan UC, andpatient wasseen forproblemApplied asenior citizen,military or firstresponderdiscountTook acutepicture of asenior dogGot a client toscheduleappointmentfrom ReminderCalls ListDiscussedbenefits ofour Fear Freeapproach atour hospital

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Held a conversation with a client -getting to learn something about them that wasn't known prior
  2. Take a picture of a pet next to the welcome sign
  3. Client picks up medication
  4. Discussed at home Fear Free tips for cats with a client
  5. Called, received and uploaded records for a new client/patient appointment.
  6. Someone calls for same day appointment and we have an opening.
  7. Assisted client in the door
  8. Client comes in to buy food
  9. Scheduled a boarding reservation
  10. Every CSR completes 1 full page of Reminder calls
  11. Assisted a client out to their car
  12. Offered (and client accepted) drink or snack
  13. Applied a New Client Exam discount for a new client
  14. Every CSR compliments a team member
  15. Assisted client to R1 or R2
  16. Gave snuggles to a puppy or kitten and have a picture to prove it!
  17. Discussed AAHA to a client
  18. Gave client a compliment
  19. Scheduled a Next Visit appointment
  20. Scheduled an UC, and patient was seen for problem
  21. Applied a senior citizen, military or first responder discount
  22. Took a cute picture of a senior dog
  23. Got a client to schedule appointment from Reminder Calls List
  24. Discussed benefits of our Fear Free approach at our hospital