(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Encourage OLS
Policy review for rate increase
Send out internal lines email
Customer starts EFT
Ask for renewal
Customer schedules renewal
Offer to take payment
Give direct number to department for callback
Inform caller of alerts
Less than 15 minutes read time
Set up OLS
Set expectation to call back in more than two weeks
