Schedule10 HVACcallsCall, text, oremail 25expiredmembershipcustomersGive acoworker acomplimentHighestnumber ofinbound callsfor the weekSchedule10estimatesHighestnumber ofoutboundcalls for theweek"I knowGary orBill"Schedule10plumbingcallsSchedule10electricalcallsBook 20calls forthe weekUseempathy toconnect witha customerBook all 3trades forthe samecustomerAnswer onthe first ring10 times ina rowCustomermentionsHomeWarrantyClean up25customeraccountsSell 5ComfortClubs!Organizeyou deskand areaHit yourdaily goalsfor thewhole weekResolve acustomersissueescalationAsk acustomer howtheir day isgoing 10times in a rowMake 25HappyCallsUse theC.U.T.EmethodListen to acall youbooked andgradeyourselfHearkids/dogs inthebackgroundSchedule10 HVACcallsCall, text, oremail 25expiredmembershipcustomersGive acoworker acomplimentHighestnumber ofinbound callsfor the weekSchedule10estimatesHighestnumber ofoutboundcalls for theweek"I knowGary orBill"Schedule10plumbingcallsSchedule10electricalcallsBook 20calls forthe weekUseempathy toconnect witha customerBook all 3trades forthe samecustomerAnswer onthe first ring10 times ina rowCustomermentionsHomeWarrantyClean up25customeraccountsSell 5ComfortClubs!Organizeyou deskand areaHit yourdaily goalsfor thewhole weekResolve acustomersissueescalationAsk acustomer howtheir day isgoing 10times in a rowMake 25HappyCallsUse theC.U.T.EmethodListen to acall youbooked andgradeyourselfHearkids/dogs inthebackground

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule 10 HVAC calls
  2. Call, text, or email 25 expired membership customers
  3. Give a coworker a compliment
  4. Highest number of inbound calls for the week
  5. Schedule 10 estimates
  6. Highest number of outbound calls for the week
  7. "I know Gary or Bill"
  8. Schedule 10 plumbing calls
  9. Schedule 10 electrical calls
  10. Book 20 calls for the week
  11. Use empathy to connect with a customer
  12. Book all 3 trades for the same customer
  13. Answer on the first ring 10 times in a row
  14. Customer mentions Home Warranty
  15. Clean up 25 customer accounts
  16. Sell 5 Comfort Clubs!
  17. Organize you desk and area
  18. Hit your daily goals for the whole week
  19. Resolve a customers issue escalation
  20. Ask a customer how their day is going 10 times in a row
  21. Make 25 Happy Calls
  22. Use the C.U.T.E method
  23. Listen to a call you booked and grade yourself
  24. Hear kids/dogs in the background