Organizeyou deskand areaCustomermentionsHomeWarrantyHit yourdaily goalsfor thewhole weekBook all 3trades forthe samecustomerClean up25customeraccountsSell 5ComfortClubs!Give acoworker acomplimentAsk acustomer howtheir day isgoing 10times in a row"I knowGary orBill"Schedule10plumbingcallsAnswer onthe first ring10 times ina rowBook 20calls forthe weekSchedule10 HVACcallsHighestnumber ofoutboundcalls for theweekCall, text, oremail 25expiredmembershipcustomersUseempathy toconnect witha customerSchedule10estimatesSchedule10electricalcallsHearkids/dogs inthebackgroundUse theC.U.T.EmethodResolve acustomersissueescalationHighestnumber ofinbound callsfor the weekMake 25HappyCallsListen to acall youbooked andgradeyourselfOrganizeyou deskand areaCustomermentionsHomeWarrantyHit yourdaily goalsfor thewhole weekBook all 3trades forthe samecustomerClean up25customeraccountsSell 5ComfortClubs!Give acoworker acomplimentAsk acustomer howtheir day isgoing 10times in a row"I knowGary orBill"Schedule10plumbingcallsAnswer onthe first ring10 times ina rowBook 20calls forthe weekSchedule10 HVACcallsHighestnumber ofoutboundcalls for theweekCall, text, oremail 25expiredmembershipcustomersUseempathy toconnect witha customerSchedule10estimatesSchedule10electricalcallsHearkids/dogs inthebackgroundUse theC.U.T.EmethodResolve acustomersissueescalationHighestnumber ofinbound callsfor the weekMake 25HappyCallsListen to acall youbooked andgradeyourself

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Organize you desk and area
  2. Customer mentions Home Warranty
  3. Hit your daily goals for the whole week
  4. Book all 3 trades for the same customer
  5. Clean up 25 customer accounts
  6. Sell 5 Comfort Clubs!
  7. Give a coworker a compliment
  8. Ask a customer how their day is going 10 times in a row
  9. "I know Gary or Bill"
  10. Schedule 10 plumbing calls
  11. Answer on the first ring 10 times in a row
  12. Book 20 calls for the week
  13. Schedule 10 HVAC calls
  14. Highest number of outbound calls for the week
  15. Call, text, or email 25 expired membership customers
  16. Use empathy to connect with a customer
  17. Schedule 10 estimates
  18. Schedule 10 electrical calls
  19. Hear kids/dogs in the background
  20. Use the C.U.T.E method
  21. Resolve a customers issue escalation
  22. Highest number of inbound calls for the week
  23. Make 25 Happy Calls
  24. Listen to a call you booked and grade yourself