CustomermentionsHomeWarrantySchedule10 HVACcallsUse theC.U.T.EmethodCall, text, oremail 25expiredmembershipcustomersAsk acustomer howtheir day isgoing 10times in a rowHearkids/dogs inthebackgroundBook 20calls forthe weekAnswer onthe first ring10 times ina rowResolve acustomersissueescalationOrganizeyou deskand areaSell 5ComfortClubs!Schedule10electricalcallsSchedule10estimatesUseempathy toconnect witha customerClean up25customeraccountsSchedule10plumbingcallsHighestnumber ofinbound callsfor the weekListen to acall youbooked andgradeyourselfBook all 3trades forthe samecustomerMake 25HappyCallsHit yourdaily goalsfor thewhole week"I knowGary orBill"Highestnumber ofoutboundcalls for theweekGive acoworker acomplimentCustomermentionsHomeWarrantySchedule10 HVACcallsUse theC.U.T.EmethodCall, text, oremail 25expiredmembershipcustomersAsk acustomer howtheir day isgoing 10times in a rowHearkids/dogs inthebackgroundBook 20calls forthe weekAnswer onthe first ring10 times ina rowResolve acustomersissueescalationOrganizeyou deskand areaSell 5ComfortClubs!Schedule10electricalcallsSchedule10estimatesUseempathy toconnect witha customerClean up25customeraccountsSchedule10plumbingcallsHighestnumber ofinbound callsfor the weekListen to acall youbooked andgradeyourselfBook all 3trades forthe samecustomerMake 25HappyCallsHit yourdaily goalsfor thewhole week"I knowGary orBill"Highestnumber ofoutboundcalls for theweekGive acoworker acompliment

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Customer mentions Home Warranty
  2. Schedule 10 HVAC calls
  3. Use the C.U.T.E method
  4. Call, text, or email 25 expired membership customers
  5. Ask a customer how their day is going 10 times in a row
  6. Hear kids/dogs in the background
  7. Book 20 calls for the week
  8. Answer on the first ring 10 times in a row
  9. Resolve a customers issue escalation
  10. Organize you desk and area
  11. Sell 5 Comfort Clubs!
  12. Schedule 10 electrical calls
  13. Schedule 10 estimates
  14. Use empathy to connect with a customer
  15. Clean up 25 customer accounts
  16. Schedule 10 plumbing calls
  17. Highest number of inbound calls for the week
  18. Listen to a call you booked and grade yourself
  19. Book all 3 trades for the same customer
  20. Make 25 Happy Calls
  21. Hit your daily goals for the whole week
  22. "I know Gary or Bill"
  23. Highest number of outbound calls for the week
  24. Give a coworker a compliment