Highestnumber ofoutboundcalls for theweekOrganizeyou deskand areaCall, text, oremail 25expiredmembershipcustomersHighestnumber ofinbound callsfor the weekBook all 3trades forthe samecustomerListen to acall youbooked andgradeyourselfGive acoworker acomplimentAnswer onthe first ring10 times ina rowUseempathy toconnect witha customerMake 25HappyCallsAsk acustomer howtheir day isgoing 10times in a rowSchedule10estimatesCustomermentionsHomeWarrantyClean up25customeraccountsBook 20calls forthe weekSchedule10plumbingcallsUse theC.U.T.Emethod"I knowGary orBill"Hearkids/dogs inthebackgroundResolve acustomersissueescalationSchedule10 HVACcallsSell 5ComfortClubs!Schedule10electricalcallsHit yourdaily goalsfor thewhole weekHighestnumber ofoutboundcalls for theweekOrganizeyou deskand areaCall, text, oremail 25expiredmembershipcustomersHighestnumber ofinbound callsfor the weekBook all 3trades forthe samecustomerListen to acall youbooked andgradeyourselfGive acoworker acomplimentAnswer onthe first ring10 times ina rowUseempathy toconnect witha customerMake 25HappyCallsAsk acustomer howtheir day isgoing 10times in a rowSchedule10estimatesCustomermentionsHomeWarrantyClean up25customeraccountsBook 20calls forthe weekSchedule10plumbingcallsUse theC.U.T.Emethod"I knowGary orBill"Hearkids/dogs inthebackgroundResolve acustomersissueescalationSchedule10 HVACcallsSell 5ComfortClubs!Schedule10electricalcallsHit yourdaily goalsfor thewhole week

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Highest number of outbound calls for the week
  2. Organize you desk and area
  3. Call, text, or email 25 expired membership customers
  4. Highest number of inbound calls for the week
  5. Book all 3 trades for the same customer
  6. Listen to a call you booked and grade yourself
  7. Give a coworker a compliment
  8. Answer on the first ring 10 times in a row
  9. Use empathy to connect with a customer
  10. Make 25 Happy Calls
  11. Ask a customer how their day is going 10 times in a row
  12. Schedule 10 estimates
  13. Customer mentions Home Warranty
  14. Clean up 25 customer accounts
  15. Book 20 calls for the week
  16. Schedule 10 plumbing calls
  17. Use the C.U.T.E method
  18. "I know Gary or Bill"
  19. Hear kids/dogs in the background
  20. Resolve a customers issue escalation
  21. Schedule 10 HVAC calls
  22. Sell 5 Comfort Clubs!
  23. Schedule 10 electrical calls
  24. Hit your daily goals for the whole week