Schedule10estimatesSchedule10plumbingcallsAsk acustomer howtheir day isgoing 10times in a rowCall, text, oremail 25expiredmembershipcustomersMake 25HappyCallsListen to acall youbooked andgradeyourselfOrganizeyou deskand areaClean up25customeraccountsHearkids/dogs inthebackgroundHit yourdaily goalsfor thewhole weekUse theC.U.T.EmethodBook all 3trades forthe samecustomer"I knowGary orBill"Sell 5ComfortClubs!Highestnumber ofinbound callsfor the weekHighestnumber ofoutboundcalls for theweekResolve acustomersissueescalationBook 20calls forthe weekSchedule10 HVACcallsSchedule10electricalcallsGive acoworker acomplimentCustomermentionsHomeWarrantyAnswer onthe first ring10 times ina rowUseempathy toconnect witha customerSchedule10estimatesSchedule10plumbingcallsAsk acustomer howtheir day isgoing 10times in a rowCall, text, oremail 25expiredmembershipcustomersMake 25HappyCallsListen to acall youbooked andgradeyourselfOrganizeyou deskand areaClean up25customeraccountsHearkids/dogs inthebackgroundHit yourdaily goalsfor thewhole weekUse theC.U.T.EmethodBook all 3trades forthe samecustomer"I knowGary orBill"Sell 5ComfortClubs!Highestnumber ofinbound callsfor the weekHighestnumber ofoutboundcalls for theweekResolve acustomersissueescalationBook 20calls forthe weekSchedule10 HVACcallsSchedule10electricalcallsGive acoworker acomplimentCustomermentionsHomeWarrantyAnswer onthe first ring10 times ina rowUseempathy toconnect witha customer

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Schedule 10 estimates
  2. Schedule 10 plumbing calls
  3. Ask a customer how their day is going 10 times in a row
  4. Call, text, or email 25 expired membership customers
  5. Make 25 Happy Calls
  6. Listen to a call you booked and grade yourself
  7. Organize you desk and area
  8. Clean up 25 customer accounts
  9. Hear kids/dogs in the background
  10. Hit your daily goals for the whole week
  11. Use the C.U.T.E method
  12. Book all 3 trades for the same customer
  13. "I know Gary or Bill"
  14. Sell 5 Comfort Clubs!
  15. Highest number of inbound calls for the week
  16. Highest number of outbound calls for the week
  17. Resolve a customers issue escalation
  18. Book 20 calls for the week
  19. Schedule 10 HVAC calls
  20. Schedule 10 electrical calls
  21. Give a coworker a compliment
  22. Customer mentions Home Warranty
  23. Answer on the first ring 10 times in a row
  24. Use empathy to connect with a customer