Make 25HappyCallsAnswer onthe first ring10 times ina rowBook all 3trades forthe samecustomerCall, text, oremail 25expiredmembershipcustomers"I knowGary orBill"Highestnumber ofinbound callsfor the weekBook 20calls forthe weekHit yourdaily goalsfor thewhole weekHighestnumber ofoutboundcalls for theweekSchedule10 HVACcallsSell 5ComfortClubs!Schedule10estimatesOrganizeyou deskand areaSchedule10electricalcallsHearkids/dogs inthebackgroundAsk acustomer howtheir day isgoing 10times in a rowResolve acustomersissueescalationUse theC.U.T.EmethodGive acoworker acomplimentCustomermentionsHomeWarrantySchedule10plumbingcallsUseempathy toconnect witha customerListen to acall youbooked andgradeyourselfClean up25customeraccountsMake 25HappyCallsAnswer onthe first ring10 times ina rowBook all 3trades forthe samecustomerCall, text, oremail 25expiredmembershipcustomers"I knowGary orBill"Highestnumber ofinbound callsfor the weekBook 20calls forthe weekHit yourdaily goalsfor thewhole weekHighestnumber ofoutboundcalls for theweekSchedule10 HVACcallsSell 5ComfortClubs!Schedule10estimatesOrganizeyou deskand areaSchedule10electricalcallsHearkids/dogs inthebackgroundAsk acustomer howtheir day isgoing 10times in a rowResolve acustomersissueescalationUse theC.U.T.EmethodGive acoworker acomplimentCustomermentionsHomeWarrantySchedule10plumbingcallsUseempathy toconnect witha customerListen to acall youbooked andgradeyourselfClean up25customeraccounts

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make 25 Happy Calls
  2. Answer on the first ring 10 times in a row
  3. Book all 3 trades for the same customer
  4. Call, text, or email 25 expired membership customers
  5. "I know Gary or Bill"
  6. Highest number of inbound calls for the week
  7. Book 20 calls for the week
  8. Hit your daily goals for the whole week
  9. Highest number of outbound calls for the week
  10. Schedule 10 HVAC calls
  11. Sell 5 Comfort Clubs!
  12. Schedule 10 estimates
  13. Organize you desk and area
  14. Schedule 10 electrical calls
  15. Hear kids/dogs in the background
  16. Ask a customer how their day is going 10 times in a row
  17. Resolve a customers issue escalation
  18. Use the C.U.T.E method
  19. Give a coworker a compliment
  20. Customer mentions Home Warranty
  21. Schedule 10 plumbing calls
  22. Use empathy to connect with a customer
  23. Listen to a call you booked and grade yourself
  24. Clean up 25 customer accounts