Schedule10 HVACcallsBook 20calls forthe weekAsk acustomer howtheir day isgoing 10times in a rowSchedule10electricalcallsListen to acall youbooked andgradeyourselfHighestnumber ofinbound callsfor the weekMake 25HappyCallsCustomermentionsHomeWarrantyCall, text, oremail 25expiredmembershipcustomersSchedule10estimatesGive acoworker acomplimentSchedule10plumbingcallsHighestnumber ofoutboundcalls for theweekAnswer onthe first ring10 times ina rowResolve acustomersissueescalationBook all 3trades forthe samecustomerHearkids/dogs inthebackground"I knowGary orBill"Sell 5ComfortClubs!Use theC.U.T.EmethodClean up25customeraccountsOrganizeyou deskand areaUseempathy toconnect witha customerHit yourdaily goalsfor thewhole weekSchedule10 HVACcallsBook 20calls forthe weekAsk acustomer howtheir day isgoing 10times in a rowSchedule10electricalcallsListen to acall youbooked andgradeyourselfHighestnumber ofinbound callsfor the weekMake 25HappyCallsCustomermentionsHomeWarrantyCall, text, oremail 25expiredmembershipcustomersSchedule10estimatesGive acoworker acomplimentSchedule10plumbingcallsHighestnumber ofoutboundcalls for theweekAnswer onthe first ring10 times ina rowResolve acustomersissueescalationBook all 3trades forthe samecustomerHearkids/dogs inthebackground"I knowGary orBill"Sell 5ComfortClubs!Use theC.U.T.EmethodClean up25customeraccountsOrganizeyou deskand areaUseempathy toconnect witha customerHit yourdaily goalsfor thewhole week

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Schedule 10 HVAC calls
  2. Book 20 calls for the week
  3. Ask a customer how their day is going 10 times in a row
  4. Schedule 10 electrical calls
  5. Listen to a call you booked and grade yourself
  6. Highest number of inbound calls for the week
  7. Make 25 Happy Calls
  8. Customer mentions Home Warranty
  9. Call, text, or email 25 expired membership customers
  10. Schedule 10 estimates
  11. Give a coworker a compliment
  12. Schedule 10 plumbing calls
  13. Highest number of outbound calls for the week
  14. Answer on the first ring 10 times in a row
  15. Resolve a customers issue escalation
  16. Book all 3 trades for the same customer
  17. Hear kids/dogs in the background
  18. "I know Gary or Bill"
  19. Sell 5 Comfort Clubs!
  20. Use the C.U.T.E method
  21. Clean up 25 customer accounts
  22. Organize you desk and area
  23. Use empathy to connect with a customer
  24. Hit your daily goals for the whole week