Give acoworker acomplimentSell 5ComfortClubs!Call, text, oremail 25expiredmembershipcustomersSchedule10estimatesUse theC.U.T.EmethodAnswer onthe first ring10 times ina rowBook 20calls forthe weekSchedule10 HVACcallsAsk acustomer howtheir day isgoing 10times in a rowOrganizeyou deskand areaResolve acustomersissueescalationMake 25HappyCallsCustomermentionsHomeWarrantyHighestnumber ofinbound callsfor the weekClean up25customeraccountsBook all 3trades forthe samecustomerSchedule10plumbingcallsHearkids/dogs inthebackgroundHighestnumber ofoutboundcalls for theweekHit yourdaily goalsfor thewhole weekSchedule10electricalcalls"I knowGary orBill"Useempathy toconnect witha customerListen to acall youbooked andgradeyourselfGive acoworker acomplimentSell 5ComfortClubs!Call, text, oremail 25expiredmembershipcustomersSchedule10estimatesUse theC.U.T.EmethodAnswer onthe first ring10 times ina rowBook 20calls forthe weekSchedule10 HVACcallsAsk acustomer howtheir day isgoing 10times in a rowOrganizeyou deskand areaResolve acustomersissueescalationMake 25HappyCallsCustomermentionsHomeWarrantyHighestnumber ofinbound callsfor the weekClean up25customeraccountsBook all 3trades forthe samecustomerSchedule10plumbingcallsHearkids/dogs inthebackgroundHighestnumber ofoutboundcalls for theweekHit yourdaily goalsfor thewhole weekSchedule10electricalcalls"I knowGary orBill"Useempathy toconnect witha customerListen to acall youbooked andgradeyourself

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give a coworker a compliment
  2. Sell 5 Comfort Clubs!
  3. Call, text, or email 25 expired membership customers
  4. Schedule 10 estimates
  5. Use the C.U.T.E method
  6. Answer on the first ring 10 times in a row
  7. Book 20 calls for the week
  8. Schedule 10 HVAC calls
  9. Ask a customer how their day is going 10 times in a row
  10. Organize you desk and area
  11. Resolve a customers issue escalation
  12. Make 25 Happy Calls
  13. Customer mentions Home Warranty
  14. Highest number of inbound calls for the week
  15. Clean up 25 customer accounts
  16. Book all 3 trades for the same customer
  17. Schedule 10 plumbing calls
  18. Hear kids/dogs in the background
  19. Highest number of outbound calls for the week
  20. Hit your daily goals for the whole week
  21. Schedule 10 electrical calls
  22. "I know Gary or Bill"
  23. Use empathy to connect with a customer
  24. Listen to a call you booked and grade yourself