Use theC.U.T.EmethodBook all 3trades forthe samecustomerHearkids/dogs inthebackgroundBook 20calls forthe weekHit yourdaily goalsfor thewhole weekUseempathy toconnect witha customerSchedule10estimatesAnswer onthe first ring10 times ina rowSell 5ComfortClubs!Ask acustomer howtheir day isgoing 10times in a row"I knowGary orBill"Clean up25customeraccountsSchedule10plumbingcallsOrganizeyou deskand areaCustomermentionsHomeWarrantySchedule10 HVACcallsHighestnumber ofoutboundcalls for theweekSchedule10electricalcallsGive acoworker acomplimentHighestnumber ofinbound callsfor the weekMake 25HappyCallsListen to acall youbooked andgradeyourselfResolve acustomersissueescalationCall, text, oremail 25expiredmembershipcustomersUse theC.U.T.EmethodBook all 3trades forthe samecustomerHearkids/dogs inthebackgroundBook 20calls forthe weekHit yourdaily goalsfor thewhole weekUseempathy toconnect witha customerSchedule10estimatesAnswer onthe first ring10 times ina rowSell 5ComfortClubs!Ask acustomer howtheir day isgoing 10times in a row"I knowGary orBill"Clean up25customeraccountsSchedule10plumbingcallsOrganizeyou deskand areaCustomermentionsHomeWarrantySchedule10 HVACcallsHighestnumber ofoutboundcalls for theweekSchedule10electricalcallsGive acoworker acomplimentHighestnumber ofinbound callsfor the weekMake 25HappyCallsListen to acall youbooked andgradeyourselfResolve acustomersissueescalationCall, text, oremail 25expiredmembershipcustomers

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use the C.U.T.E method
  2. Book all 3 trades for the same customer
  3. Hear kids/dogs in the background
  4. Book 20 calls for the week
  5. Hit your daily goals for the whole week
  6. Use empathy to connect with a customer
  7. Schedule 10 estimates
  8. Answer on the first ring 10 times in a row
  9. Sell 5 Comfort Clubs!
  10. Ask a customer how their day is going 10 times in a row
  11. "I know Gary or Bill"
  12. Clean up 25 customer accounts
  13. Schedule 10 plumbing calls
  14. Organize you desk and area
  15. Customer mentions Home Warranty
  16. Schedule 10 HVAC calls
  17. Highest number of outbound calls for the week
  18. Schedule 10 electrical calls
  19. Give a coworker a compliment
  20. Highest number of inbound calls for the week
  21. Make 25 Happy Calls
  22. Listen to a call you booked and grade yourself
  23. Resolve a customers issue escalation
  24. Call, text, or email 25 expired membership customers