Use theC.U.T.EmethodCall, text, oremail 25expiredmembershipcustomersCustomermentionsHomeWarrantyUseempathy toconnect witha customerHearkids/dogs inthebackground"I knowGary orBill"Clean up25customeraccountsSchedule10estimatesAsk acustomer howtheir day isgoing 10times in a rowGive acoworker acomplimentMake 25HappyCallsSchedule10plumbingcallsResolve acustomersissueescalationHighestnumber ofoutboundcalls for theweekSchedule10electricalcallsBook all 3trades forthe samecustomerHit yourdaily goalsfor thewhole weekOrganizeyou deskand areaHighestnumber ofinbound callsfor the weekBook 20calls forthe weekAnswer onthe first ring10 times ina rowListen to acall youbooked andgradeyourselfSchedule10 HVACcallsSell 5ComfortClubs!Use theC.U.T.EmethodCall, text, oremail 25expiredmembershipcustomersCustomermentionsHomeWarrantyUseempathy toconnect witha customerHearkids/dogs inthebackground"I knowGary orBill"Clean up25customeraccountsSchedule10estimatesAsk acustomer howtheir day isgoing 10times in a rowGive acoworker acomplimentMake 25HappyCallsSchedule10plumbingcallsResolve acustomersissueescalationHighestnumber ofoutboundcalls for theweekSchedule10electricalcallsBook all 3trades forthe samecustomerHit yourdaily goalsfor thewhole weekOrganizeyou deskand areaHighestnumber ofinbound callsfor the weekBook 20calls forthe weekAnswer onthe first ring10 times ina rowListen to acall youbooked andgradeyourselfSchedule10 HVACcallsSell 5ComfortClubs!

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use the C.U.T.E method
  2. Call, text, or email 25 expired membership customers
  3. Customer mentions Home Warranty
  4. Use empathy to connect with a customer
  5. Hear kids/dogs in the background
  6. "I know Gary or Bill"
  7. Clean up 25 customer accounts
  8. Schedule 10 estimates
  9. Ask a customer how their day is going 10 times in a row
  10. Give a coworker a compliment
  11. Make 25 Happy Calls
  12. Schedule 10 plumbing calls
  13. Resolve a customers issue escalation
  14. Highest number of outbound calls for the week
  15. Schedule 10 electrical calls
  16. Book all 3 trades for the same customer
  17. Hit your daily goals for the whole week
  18. Organize you desk and area
  19. Highest number of inbound calls for the week
  20. Book 20 calls for the week
  21. Answer on the first ring 10 times in a row
  22. Listen to a call you booked and grade yourself
  23. Schedule 10 HVAC calls
  24. Sell 5 Comfort Clubs!