"I knowGary orBill"Schedule10estimatesHighestnumber ofoutboundcalls for theweekUseempathy toconnect witha customerHighestnumber ofinbound callsfor the weekAnswer onthe first ring10 times ina rowSell 5ComfortClubs!Listen to acall youbooked andgradeyourselfGive acoworker acomplimentCall, text, oremail 25expiredmembershipcustomersOrganizeyou deskand areaMake 25HappyCallsUse theC.U.T.EmethodCustomermentionsHomeWarrantyHearkids/dogs inthebackgroundClean up25customeraccountsAsk acustomer howtheir day isgoing 10times in a rowHit yourdaily goalsfor thewhole weekSchedule10electricalcallsResolve acustomersissueescalationBook 20calls forthe weekSchedule10plumbingcallsBook all 3trades forthe samecustomerSchedule10 HVACcalls"I knowGary orBill"Schedule10estimatesHighestnumber ofoutboundcalls for theweekUseempathy toconnect witha customerHighestnumber ofinbound callsfor the weekAnswer onthe first ring10 times ina rowSell 5ComfortClubs!Listen to acall youbooked andgradeyourselfGive acoworker acomplimentCall, text, oremail 25expiredmembershipcustomersOrganizeyou deskand areaMake 25HappyCallsUse theC.U.T.EmethodCustomermentionsHomeWarrantyHearkids/dogs inthebackgroundClean up25customeraccountsAsk acustomer howtheir day isgoing 10times in a rowHit yourdaily goalsfor thewhole weekSchedule10electricalcallsResolve acustomersissueescalationBook 20calls forthe weekSchedule10plumbingcallsBook all 3trades forthe samecustomerSchedule10 HVACcalls

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I know Gary or Bill"
  2. Schedule 10 estimates
  3. Highest number of outbound calls for the week
  4. Use empathy to connect with a customer
  5. Highest number of inbound calls for the week
  6. Answer on the first ring 10 times in a row
  7. Sell 5 Comfort Clubs!
  8. Listen to a call you booked and grade yourself
  9. Give a coworker a compliment
  10. Call, text, or email 25 expired membership customers
  11. Organize you desk and area
  12. Make 25 Happy Calls
  13. Use the C.U.T.E method
  14. Customer mentions Home Warranty
  15. Hear kids/dogs in the background
  16. Clean up 25 customer accounts
  17. Ask a customer how their day is going 10 times in a row
  18. Hit your daily goals for the whole week
  19. Schedule 10 electrical calls
  20. Resolve a customers issue escalation
  21. Book 20 calls for the week
  22. Schedule 10 plumbing calls
  23. Book all 3 trades for the same customer
  24. Schedule 10 HVAC calls