Schedule10plumbingcallsUseempathy toconnect witha customerCustomermentionsHomeWarrantySchedule10 HVACcallsGive acoworker acomplimentOrganizeyou deskand areaHighestnumber ofinbound callsfor the weekCall, text, oremail 25expiredmembershipcustomersSell 5ComfortClubs!"I knowGary orBill"Schedule10electricalcallsHearkids/dogs inthebackgroundAnswer onthe first ring10 times ina rowMake 25HappyCallsSchedule10estimatesAsk acustomer howtheir day isgoing 10times in a rowHighestnumber ofoutboundcalls for theweekResolve acustomersissueescalationListen to acall youbooked andgradeyourselfHit yourdaily goalsfor thewhole weekBook 20calls forthe weekClean up25customeraccountsUse theC.U.T.EmethodBook all 3trades forthe samecustomerSchedule10plumbingcallsUseempathy toconnect witha customerCustomermentionsHomeWarrantySchedule10 HVACcallsGive acoworker acomplimentOrganizeyou deskand areaHighestnumber ofinbound callsfor the weekCall, text, oremail 25expiredmembershipcustomersSell 5ComfortClubs!"I knowGary orBill"Schedule10electricalcallsHearkids/dogs inthebackgroundAnswer onthe first ring10 times ina rowMake 25HappyCallsSchedule10estimatesAsk acustomer howtheir day isgoing 10times in a rowHighestnumber ofoutboundcalls for theweekResolve acustomersissueescalationListen to acall youbooked andgradeyourselfHit yourdaily goalsfor thewhole weekBook 20calls forthe weekClean up25customeraccountsUse theC.U.T.EmethodBook all 3trades forthe samecustomer

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule 10 plumbing calls
  2. Use empathy to connect with a customer
  3. Customer mentions Home Warranty
  4. Schedule 10 HVAC calls
  5. Give a coworker a compliment
  6. Organize you desk and area
  7. Highest number of inbound calls for the week
  8. Call, text, or email 25 expired membership customers
  9. Sell 5 Comfort Clubs!
  10. "I know Gary or Bill"
  11. Schedule 10 electrical calls
  12. Hear kids/dogs in the background
  13. Answer on the first ring 10 times in a row
  14. Make 25 Happy Calls
  15. Schedule 10 estimates
  16. Ask a customer how their day is going 10 times in a row
  17. Highest number of outbound calls for the week
  18. Resolve a customers issue escalation
  19. Listen to a call you booked and grade yourself
  20. Hit your daily goals for the whole week
  21. Book 20 calls for the week
  22. Clean up 25 customer accounts
  23. Use the C.U.T.E method
  24. Book all 3 trades for the same customer