Listen to acall youbooked andgradeyourselfSell 5ComfortClubs!Schedule10plumbingcallsGive acoworker acomplimentResolve acustomersissueescalationOrganizeyou deskand areaHit yourdaily goalsfor thewhole weekUseempathy toconnect witha customerBook all 3trades forthe samecustomerUse theC.U.T.EmethodSchedule10electricalcallsAsk acustomer howtheir day isgoing 10times in a rowClean up25customeraccountsHighestnumber ofinbound callsfor the weekHearkids/dogs inthebackgroundBook 20calls forthe week"I knowGary orBill"Highestnumber ofoutboundcalls for theweekCustomermentionsHomeWarrantyMake 25HappyCallsAnswer onthe first ring10 times ina rowCall, text, oremail 25expiredmembershipcustomersSchedule10 HVACcallsSchedule10estimatesListen to acall youbooked andgradeyourselfSell 5ComfortClubs!Schedule10plumbingcallsGive acoworker acomplimentResolve acustomersissueescalationOrganizeyou deskand areaHit yourdaily goalsfor thewhole weekUseempathy toconnect witha customerBook all 3trades forthe samecustomerUse theC.U.T.EmethodSchedule10electricalcallsAsk acustomer howtheir day isgoing 10times in a rowClean up25customeraccountsHighestnumber ofinbound callsfor the weekHearkids/dogs inthebackgroundBook 20calls forthe week"I knowGary orBill"Highestnumber ofoutboundcalls for theweekCustomermentionsHomeWarrantyMake 25HappyCallsAnswer onthe first ring10 times ina rowCall, text, oremail 25expiredmembershipcustomersSchedule10 HVACcallsSchedule10estimates

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Listen to a call you booked and grade yourself
  2. Sell 5 Comfort Clubs!
  3. Schedule 10 plumbing calls
  4. Give a coworker a compliment
  5. Resolve a customers issue escalation
  6. Organize you desk and area
  7. Hit your daily goals for the whole week
  8. Use empathy to connect with a customer
  9. Book all 3 trades for the same customer
  10. Use the C.U.T.E method
  11. Schedule 10 electrical calls
  12. Ask a customer how their day is going 10 times in a row
  13. Clean up 25 customer accounts
  14. Highest number of inbound calls for the week
  15. Hear kids/dogs in the background
  16. Book 20 calls for the week
  17. "I know Gary or Bill"
  18. Highest number of outbound calls for the week
  19. Customer mentions Home Warranty
  20. Make 25 Happy Calls
  21. Answer on the first ring 10 times in a row
  22. Call, text, or email 25 expired membership customers
  23. Schedule 10 HVAC calls
  24. Schedule 10 estimates