Schedule10plumbingcallsHighestnumber ofoutboundcalls for theweekSell 5ComfortClubs!Organizeyou deskand areaResolve acustomersissueescalationClean up25customeraccountsAnswer onthe first ring10 times ina rowUseempathy toconnect witha customerHit yourdaily goalsfor thewhole weekUse theC.U.T.EmethodSchedule10 HVACcalls"I knowGary orBill"Book all 3trades forthe samecustomerHearkids/dogs inthebackgroundHighestnumber ofinbound callsfor the weekListen to acall youbooked andgradeyourselfCustomermentionsHomeWarrantyBook 20calls forthe weekMake 25HappyCallsSchedule10electricalcallsAsk acustomer howtheir day isgoing 10times in a rowSchedule10estimatesCall, text, oremail 25expiredmembershipcustomersGive acoworker acomplimentSchedule10plumbingcallsHighestnumber ofoutboundcalls for theweekSell 5ComfortClubs!Organizeyou deskand areaResolve acustomersissueescalationClean up25customeraccountsAnswer onthe first ring10 times ina rowUseempathy toconnect witha customerHit yourdaily goalsfor thewhole weekUse theC.U.T.EmethodSchedule10 HVACcalls"I knowGary orBill"Book all 3trades forthe samecustomerHearkids/dogs inthebackgroundHighestnumber ofinbound callsfor the weekListen to acall youbooked andgradeyourselfCustomermentionsHomeWarrantyBook 20calls forthe weekMake 25HappyCallsSchedule10electricalcallsAsk acustomer howtheir day isgoing 10times in a rowSchedule10estimatesCall, text, oremail 25expiredmembershipcustomersGive acoworker acompliment

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule 10 plumbing calls
  2. Highest number of outbound calls for the week
  3. Sell 5 Comfort Clubs!
  4. Organize you desk and area
  5. Resolve a customers issue escalation
  6. Clean up 25 customer accounts
  7. Answer on the first ring 10 times in a row
  8. Use empathy to connect with a customer
  9. Hit your daily goals for the whole week
  10. Use the C.U.T.E method
  11. Schedule 10 HVAC calls
  12. "I know Gary or Bill"
  13. Book all 3 trades for the same customer
  14. Hear kids/dogs in the background
  15. Highest number of inbound calls for the week
  16. Listen to a call you booked and grade yourself
  17. Customer mentions Home Warranty
  18. Book 20 calls for the week
  19. Make 25 Happy Calls
  20. Schedule 10 electrical calls
  21. Ask a customer how their day is going 10 times in a row
  22. Schedule 10 estimates
  23. Call, text, or email 25 expired membership customers
  24. Give a coworker a compliment