Organizeyou deskand areaSchedule10plumbingcallsCustomermentionsHomeWarrantyHighestnumber ofinbound callsfor the weekHearkids/dogs inthebackgroundCall, text, oremail 25expiredmembershipcustomersAnswer onthe first ring10 times ina rowListen to acall youbooked andgradeyourselfHit yourdaily goalsfor thewhole weekUse theC.U.T.EmethodAsk acustomer howtheir day isgoing 10times in a rowUseempathy toconnect witha customerGive acoworker acomplimentClean up25customeraccountsBook 20calls forthe weekBook all 3trades forthe samecustomerSell 5ComfortClubs!Resolve acustomersissueescalation"I knowGary orBill"Schedule10electricalcallsHighestnumber ofoutboundcalls for theweekSchedule10estimatesSchedule10 HVACcallsMake 25HappyCallsOrganizeyou deskand areaSchedule10plumbingcallsCustomermentionsHomeWarrantyHighestnumber ofinbound callsfor the weekHearkids/dogs inthebackgroundCall, text, oremail 25expiredmembershipcustomersAnswer onthe first ring10 times ina rowListen to acall youbooked andgradeyourselfHit yourdaily goalsfor thewhole weekUse theC.U.T.EmethodAsk acustomer howtheir day isgoing 10times in a rowUseempathy toconnect witha customerGive acoworker acomplimentClean up25customeraccountsBook 20calls forthe weekBook all 3trades forthe samecustomerSell 5ComfortClubs!Resolve acustomersissueescalation"I knowGary orBill"Schedule10electricalcallsHighestnumber ofoutboundcalls for theweekSchedule10estimatesSchedule10 HVACcallsMake 25HappyCalls

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Organize you desk and area
  2. Schedule 10 plumbing calls
  3. Customer mentions Home Warranty
  4. Highest number of inbound calls for the week
  5. Hear kids/dogs in the background
  6. Call, text, or email 25 expired membership customers
  7. Answer on the first ring 10 times in a row
  8. Listen to a call you booked and grade yourself
  9. Hit your daily goals for the whole week
  10. Use the C.U.T.E method
  11. Ask a customer how their day is going 10 times in a row
  12. Use empathy to connect with a customer
  13. Give a coworker a compliment
  14. Clean up 25 customer accounts
  15. Book 20 calls for the week
  16. Book all 3 trades for the same customer
  17. Sell 5 Comfort Clubs!
  18. Resolve a customers issue escalation
  19. "I know Gary or Bill"
  20. Schedule 10 electrical calls
  21. Highest number of outbound calls for the week
  22. Schedule 10 estimates
  23. Schedule 10 HVAC calls
  24. Make 25 Happy Calls