Schedule10electricalcallsSchedule10 HVACcallsSell 5ComfortClubs!Give acoworker acomplimentSchedule10estimatesMake 25HappyCallsCall, text, oremail 25expiredmembershipcustomersAnswer onthe first ring10 times ina rowBook all 3trades forthe samecustomerListen to acall youbooked andgradeyourselfSchedule10plumbingcallsCustomermentionsHomeWarrantyHit yourdaily goalsfor thewhole weekAsk acustomer howtheir day isgoing 10times in a rowHighestnumber ofoutboundcalls for theweekUse theC.U.T.EmethodOrganizeyou deskand areaHearkids/dogs inthebackgroundHighestnumber ofinbound callsfor the week"I knowGary orBill"Clean up25customeraccountsBook 20calls forthe weekResolve acustomersissueescalationUseempathy toconnect witha customerSchedule10electricalcallsSchedule10 HVACcallsSell 5ComfortClubs!Give acoworker acomplimentSchedule10estimatesMake 25HappyCallsCall, text, oremail 25expiredmembershipcustomersAnswer onthe first ring10 times ina rowBook all 3trades forthe samecustomerListen to acall youbooked andgradeyourselfSchedule10plumbingcallsCustomermentionsHomeWarrantyHit yourdaily goalsfor thewhole weekAsk acustomer howtheir day isgoing 10times in a rowHighestnumber ofoutboundcalls for theweekUse theC.U.T.EmethodOrganizeyou deskand areaHearkids/dogs inthebackgroundHighestnumber ofinbound callsfor the week"I knowGary orBill"Clean up25customeraccountsBook 20calls forthe weekResolve acustomersissueescalationUseempathy toconnect witha customer

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Schedule 10 electrical calls
  2. Schedule 10 HVAC calls
  3. Sell 5 Comfort Clubs!
  4. Give a coworker a compliment
  5. Schedule 10 estimates
  6. Make 25 Happy Calls
  7. Call, text, or email 25 expired membership customers
  8. Answer on the first ring 10 times in a row
  9. Book all 3 trades for the same customer
  10. Listen to a call you booked and grade yourself
  11. Schedule 10 plumbing calls
  12. Customer mentions Home Warranty
  13. Hit your daily goals for the whole week
  14. Ask a customer how their day is going 10 times in a row
  15. Highest number of outbound calls for the week
  16. Use the C.U.T.E method
  17. Organize you desk and area
  18. Hear kids/dogs in the background
  19. Highest number of inbound calls for the week
  20. "I know Gary or Bill"
  21. Clean up 25 customer accounts
  22. Book 20 calls for the week
  23. Resolve a customers issue escalation
  24. Use empathy to connect with a customer