Answer onthe first ring10 times ina rowBook 20calls forthe weekOrganizeyou deskand area"I knowGary orBill"Clean up25customeraccountsHit yourdaily goalsfor thewhole weekBook all 3trades forthe samecustomerSchedule10plumbingcallsHighestnumber ofinbound callsfor the weekCall, text, oremail 25expiredmembershipcustomersSell 5ComfortClubs!Hearkids/dogs inthebackgroundCustomermentionsHomeWarrantyGive acoworker acomplimentSchedule10electricalcallsSchedule10 HVACcallsMake 25HappyCallsUseempathy toconnect witha customerUse theC.U.T.EmethodResolve acustomersissueescalationListen to acall youbooked andgradeyourselfHighestnumber ofoutboundcalls for theweekAsk acustomer howtheir day isgoing 10times in a rowSchedule10estimatesAnswer onthe first ring10 times ina rowBook 20calls forthe weekOrganizeyou deskand area"I knowGary orBill"Clean up25customeraccountsHit yourdaily goalsfor thewhole weekBook all 3trades forthe samecustomerSchedule10plumbingcallsHighestnumber ofinbound callsfor the weekCall, text, oremail 25expiredmembershipcustomersSell 5ComfortClubs!Hearkids/dogs inthebackgroundCustomermentionsHomeWarrantyGive acoworker acomplimentSchedule10electricalcallsSchedule10 HVACcallsMake 25HappyCallsUseempathy toconnect witha customerUse theC.U.T.EmethodResolve acustomersissueescalationListen to acall youbooked andgradeyourselfHighestnumber ofoutboundcalls for theweekAsk acustomer howtheir day isgoing 10times in a rowSchedule10estimates

CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer on the first ring 10 times in a row
  2. Book 20 calls for the week
  3. Organize you desk and area
  4. "I know Gary or Bill"
  5. Clean up 25 customer accounts
  6. Hit your daily goals for the whole week
  7. Book all 3 trades for the same customer
  8. Schedule 10 plumbing calls
  9. Highest number of inbound calls for the week
  10. Call, text, or email 25 expired membership customers
  11. Sell 5 Comfort Clubs!
  12. Hear kids/dogs in the background
  13. Customer mentions Home Warranty
  14. Give a coworker a compliment
  15. Schedule 10 electrical calls
  16. Schedule 10 HVAC calls
  17. Make 25 Happy Calls
  18. Use empathy to connect with a customer
  19. Use the C.U.T.E method
  20. Resolve a customers issue escalation
  21. Listen to a call you booked and grade yourself
  22. Highest number of outbound calls for the week
  23. Ask a customer how their day is going 10 times in a row
  24. Schedule 10 estimates