Useempathy toconnect witha customerCall, text,or email 25past dueaccountsHearkids/dogs inthebackgroundBook 10calls forthe weekSell 5ComfortClubs forthe weekHave yourtrades techsarrive at theirfirst call by thescheduled timeall weekOrganizeyour deskand areaReachweeklyrevenuegoalClean up25customeraccountsAnswer thephone on thefirst ring 10times in arowInvoiceover 20jobsReach yourdailyrevenue 2out of 5 daysDispatchover 20calls forthe weekResolve acustomerissue withourescalationListen to acall youbooked andgradeyourselfMeet 2 outof 3 goalson the 3 daycall boardClean up50 P.O'sfor theweekGive acoworker acomplimentCustomermentionsHomeWarranty"I knowGary orBill"Collect$2500 in aweek frompast dueaccountsHighestnumber ofoutboundcalls for theweek"Whattime aretheycoming"Hit yourdaily goalevery dayfor the weekUseempathy toconnect witha customerCall, text,or email 25past dueaccountsHearkids/dogs inthebackgroundBook 10calls forthe weekSell 5ComfortClubs forthe weekHave yourtrades techsarrive at theirfirst call by thescheduled timeall weekOrganizeyour deskand areaReachweeklyrevenuegoalClean up25customeraccountsAnswer thephone on thefirst ring 10times in arowInvoiceover 20jobsReach yourdailyrevenue 2out of 5 daysDispatchover 20calls forthe weekResolve acustomerissue withourescalationListen to acall youbooked andgradeyourselfMeet 2 outof 3 goalson the 3 daycall boardClean up50 P.O'sfor theweekGive acoworker acomplimentCustomermentionsHomeWarranty"I knowGary orBill"Collect$2500 in aweek frompast dueaccountsHighestnumber ofoutboundcalls for theweek"Whattime aretheycoming"Hit yourdaily goalevery dayfor the week

DSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use empathy to connect with a customer
  2. Call, text, or email 25 past due accounts
  3. Hear kids/dogs in the background
  4. Book 10 calls for the week
  5. Sell 5 Comfort Clubs for the week
  6. Have your trades techs arrive at their first call by the scheduled time all week
  7. Organize your desk and area
  8. Reach weekly revenue goal
  9. Clean up 25 customer accounts
  10. Answer the phone on the first ring 10 times in a row
  11. Invoice over 20 jobs
  12. Reach your daily revenue 2 out of 5 days
  13. Dispatch over 20 calls for the week
  14. Resolve a customer issue with our escalation
  15. Listen to a call you booked and grade yourself
  16. Meet 2 out of 3 goals on the 3 day call board
  17. Clean up 50 P.O's for the week
  18. Give a coworker a compliment
  19. Customer mentions Home Warranty
  20. "I know Gary or Bill"
  21. Collect $2500 in a week from past due accounts
  22. Highest number of outbound calls for the week
  23. "What time are they coming"
  24. Hit your daily goal every day for the week