Useempathy toconnect witha customerReachweeklyrevenuegoalHave yourtrades techsarrive at theirfirst call by thescheduled timeall weekClean up50 P.O'sfor theweekAnswer thephone on thefirst ring 10times in arowCall, text,or email 25past dueaccountsListen to acall youbooked andgradeyourself"Whattime aretheycoming"Sell 5ComfortClubs forthe weekReach yourdailyrevenue 2out of 5 daysHighestnumber ofoutboundcalls for theweekHearkids/dogs inthebackgroundOrganizeyour deskand areaGive acoworker acomplimentBook 10calls forthe weekClean up25customeraccountsCustomermentionsHomeWarranty"I knowGary orBill"Collect$2500 in aweek frompast dueaccountsResolve acustomerissue withourescalationMeet 2 outof 3 goalson the 3 daycall boardDispatchover 20calls forthe weekInvoiceover 20jobsHit yourdaily goalevery dayfor the weekUseempathy toconnect witha customerReachweeklyrevenuegoalHave yourtrades techsarrive at theirfirst call by thescheduled timeall weekClean up50 P.O'sfor theweekAnswer thephone on thefirst ring 10times in arowCall, text,or email 25past dueaccountsListen to acall youbooked andgradeyourself"Whattime aretheycoming"Sell 5ComfortClubs forthe weekReach yourdailyrevenue 2out of 5 daysHighestnumber ofoutboundcalls for theweekHearkids/dogs inthebackgroundOrganizeyour deskand areaGive acoworker acomplimentBook 10calls forthe weekClean up25customeraccountsCustomermentionsHomeWarranty"I knowGary orBill"Collect$2500 in aweek frompast dueaccountsResolve acustomerissue withourescalationMeet 2 outof 3 goalson the 3 daycall boardDispatchover 20calls forthe weekInvoiceover 20jobsHit yourdaily goalevery dayfor the week

DSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use empathy to connect with a customer
  2. Reach weekly revenue goal
  3. Have your trades techs arrive at their first call by the scheduled time all week
  4. Clean up 50 P.O's for the week
  5. Answer the phone on the first ring 10 times in a row
  6. Call, text, or email 25 past due accounts
  7. Listen to a call you booked and grade yourself
  8. "What time are they coming"
  9. Sell 5 Comfort Clubs for the week
  10. Reach your daily revenue 2 out of 5 days
  11. Highest number of outbound calls for the week
  12. Hear kids/dogs in the background
  13. Organize your desk and area
  14. Give a coworker a compliment
  15. Book 10 calls for the week
  16. Clean up 25 customer accounts
  17. Customer mentions Home Warranty
  18. "I know Gary or Bill"
  19. Collect $2500 in a week from past due accounts
  20. Resolve a customer issue with our escalation
  21. Meet 2 out of 3 goals on the 3 day call board
  22. Dispatch over 20 calls for the week
  23. Invoice over 20 jobs
  24. Hit your daily goal every day for the week