MedpartnersTPA site isworkingGretatakes offher diaperResolve3 tasqsSomeonecomplains inthe chatabout a 3rdparty callWrap timeof 2:30 orlessResolve3 tasqsRedirect amemberto CHSfacilitySpicycallRefer amemberto EAPRealTimeInterceptDecreasewrap by 10secondsfromprevious dayMark 3InterventionsDecreasewrap by 1minuteWrap lessthan 2:30 or20% decreasefrom the daybeforeRealTimeInterceptRedirect amemberfrom oonto inn100%auditRachelreceives 5bark alertsin a rowWrap lessthan 2:30 or20% decreasefrom the daybeforeRealTimeInterceptIn readystatus at thebeginning ofyour shift 5days in a rowSend aPCGreferral100%auditSend anurgentrequestfor a PAWrap timeof 2:30 orlessOver 20inboundcallsDidn't goover onbreaks andlunch for thedayBring in asnack forthe snacktableAnnalaughsMedpartnersTPA site isworkingGretatakes offher diaperResolve3 tasqsSomeonecomplains inthe chatabout a 3rdparty callWrap timeof 2:30 orlessResolve3 tasqsRedirect amemberto CHSfacilitySpicycallRefer amemberto EAPRealTimeInterceptDecreasewrap by 10secondsfromprevious dayMark 3InterventionsDecreasewrap by 1minuteWrap lessthan 2:30 or20% decreasefrom the daybeforeRealTimeInterceptRedirect amemberfrom oonto inn100%auditRachelreceives 5bark alertsin a rowWrap lessthan 2:30 or20% decreasefrom the daybeforeRealTimeInterceptIn readystatus at thebeginning ofyour shift 5days in a rowSend aPCGreferral100%auditSend anurgentrequestfor a PAWrap timeof 2:30 orlessOver 20inboundcallsDidn't goover onbreaks andlunch for thedayBring in asnack forthe snacktableAnnalaughs

Pod Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Medpartners TPA site is working
  2. Greta takes off her diaper
  3. Resolve 3 tasqs
  4. Someone complains in the chat about a 3rd party call
  5. Wrap time of 2:30 or less
  6. Resolve 3 tasqs
  7. Redirect a member to CHS facility
  8. Spicy call
  9. Refer a member to EAP
  10. Real Time Intercept
  11. Decrease wrap by 10 seconds from previous day
  12. Mark 3 Interventions
  13. Decrease wrap by 1 minute
  14. Wrap less than 2:30 or 20% decrease from the day before
  15. Real Time Intercept
  16. Redirect a member from oon to inn
  17. 100% audit
  18. Rachel receives 5 bark alerts in a row
  19. Wrap less than 2:30 or 20% decrease from the day before
  20. Real Time Intercept
  21. In ready status at the beginning of your shift 5 days in a row
  22. Send a PCG referral
  23. 100% audit
  24. Send an urgent request for a PA
  25. Wrap time of 2:30 or less
  26. Over 20 inbound calls
  27. Didn't go over on breaks and lunch for the day
  28. Bring in a snack for the snack table
  29. Anna laughs