(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client is more than 10 minutes late
Brought extra pet to appointment
No call no show
Client complains about the price
Doesn’t bring pet to appointment
Cornerstone crashes
All receptionists are busy and client is hovering
"I can't hear you"
Client swears they are your client but no record
Client curses on the phone or in person
Doesn't listen to voicemail- wants to know who called
Parvo puppy walking on ground
Dog pees in the lobby
Client does not have an email address
Client went to North
Client comes in, rx not ready
Client went to Med Express
Owner hangs up on you
Phones don’t work
Cat, no carrier
Client doesn't know what type of food they feed their pet. Wants you to choose
Needs directions to somewhere else because Google sent them here!
Client is more than 10 minutes late
Mispronounces doctor's name
Client upset about wait time
Frequent Flyer
Kids yelling in the background
Asks for medical advice over the phone
Client calls looking for horse or bird advice
Emergency, client doesn’t answer phone
Someone calls telling you that YOU are the OVC
Reschedule a full day of consults
Client late to appointment
Inappropriately dressed owner
Lost internet and power and have to use cell phone
