Doesn't listento voicemail-wants toknow whocalledDoesn’tbring pet toappointmentAsks formedicaladvice overthe phoneBroughtextra pet toappointmentKids yellingin thebackgroundClient ismore than10 minuteslatePhonesdon’tworkClientcomes in,rx notreadyLost internetand powerand have touse cellphoneInappropriatelydressed ownerClient callslooking forhorse orbird adviceClient doesn'tknow what typeof food theyfeed their pet.Wants you tochooseNo callnoshowClientwent toMedExpressClient doesnot havean emailaddress"I can'thearyou"Parvopuppywalkingon groundCornerstonecrashesClient late toappointmentDogpees inthe lobbyMispronouncesdoctor's nameReschedulea full day ofconsultsClientcomplainsabout thepriceClientcurses onthe phoneor in personSomeonecalls tellingyou thatYOU are theOVCNeedsdirections tosomewhereelse becauseGoogle sentthem here!Clientwent toNorthClientupsetabout waittimeFrequentFlyerClientswears theyare yourclient but norecordEmergency,client doesn’tanswerphoneAllreceptionistsare busy andclient ishoveringCat, nocarrierClient ismore than10 minuteslateOwnerhangs upon youDoesn't listento voicemail-wants toknow whocalledDoesn’tbring pet toappointmentAsks formedicaladvice overthe phoneBroughtextra pet toappointmentKids yellingin thebackgroundClient ismore than10 minuteslatePhonesdon’tworkClientcomes in,rx notreadyLost internetand powerand have touse cellphoneInappropriatelydressed ownerClient callslooking forhorse orbird adviceClient doesn'tknow what typeof food theyfeed their pet.Wants you tochooseNo callnoshowClientwent toMedExpressClient doesnot havean emailaddress"I can'thearyou"Parvopuppywalkingon groundCornerstonecrashesClient late toappointmentDogpees inthe lobbyMispronouncesdoctor's nameReschedulea full day ofconsultsClientcomplainsabout thepriceClientcurses onthe phoneor in personSomeonecalls tellingyou thatYOU are theOVCNeedsdirections tosomewhereelse becauseGoogle sentthem here!Clientwent toNorthClientupsetabout waittimeFrequentFlyerClientswears theyare yourclient but norecordEmergency,client doesn’tanswerphoneAllreceptionistsare busy andclient ishoveringCat, nocarrierClient ismore than10 minuteslateOwnerhangs upon you

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Doesn't listen to voicemail- wants to know who called
  2. Doesn’t bring pet to appointment
  3. Asks for medical advice over the phone
  4. Brought extra pet to appointment
  5. Kids yelling in the background
  6. Client is more than 10 minutes late
  7. Phones don’t work
  8. Client comes in, rx not ready
  9. Lost internet and power and have to use cell phone
  10. Inappropriately dressed owner
  11. Client calls looking for horse or bird advice
  12. Client doesn't know what type of food they feed their pet. Wants you to choose
  13. No call no show
  14. Client went to Med Express
  15. Client does not have an email address
  16. "I can't hear you"
  17. Parvo puppy walking on ground
  18. Cornerstone crashes
  19. Client late to appointment
  20. Dog pees in the lobby
  21. Mispronounces doctor's name
  22. Reschedule a full day of consults
  23. Client complains about the price
  24. Client curses on the phone or in person
  25. Someone calls telling you that YOU are the OVC
  26. Needs directions to somewhere else because Google sent them here!
  27. Client went to North
  28. Client upset about wait time
  29. Frequent Flyer
  30. Client swears they are your client but no record
  31. Emergency, client doesn’t answer phone
  32. All receptionists are busy and client is hovering
  33. Cat, no carrier
  34. Client is more than 10 minutes late
  35. Owner hangs up on you