Clientswears theyare yourclient but norecordMispronouncesdoctor's nameSomeonecalls tellingyou thatYOU are theOVCClientcomplainsabout thepriceCat, nocarrierDoesn’tbring pet toappointmentClient late toappointmentBroughtextra pet toappointmentClientupsetabout waittimeReschedulea full day ofconsultsClientcurses onthe phoneor in personClient doesn'tknow what typeof food theyfeed their pet.Wants you tochooseOwnerhangs upon youClientwent toNorthLost internetand powerand have touse cellphoneEmergency,client doesn’tanswerphoneDogpees inthe lobbyClient doesnot havean emailaddressKids yellingin thebackgroundNo callnoshowPhonesdon’tworkClientwent toMedExpressClient ismore than10 minuteslateAsks formedicaladvice overthe phoneAllreceptionistsare busy andclient ishoveringClientcomes in,rx notreadyFrequentFlyer"I can'thearyou"Client callslooking forhorse orbird adviceParvopuppywalkingon groundCornerstonecrashesClient ismore than10 minuteslateDoesn't listento voicemail-wants toknow whocalledInappropriatelydressed ownerNeedsdirections tosomewhereelse becauseGoogle sentthem here!Clientswears theyare yourclient but norecordMispronouncesdoctor's nameSomeonecalls tellingyou thatYOU are theOVCClientcomplainsabout thepriceCat, nocarrierDoesn’tbring pet toappointmentClient late toappointmentBroughtextra pet toappointmentClientupsetabout waittimeReschedulea full day ofconsultsClientcurses onthe phoneor in personClient doesn'tknow what typeof food theyfeed their pet.Wants you tochooseOwnerhangs upon youClientwent toNorthLost internetand powerand have touse cellphoneEmergency,client doesn’tanswerphoneDogpees inthe lobbyClient doesnot havean emailaddressKids yellingin thebackgroundNo callnoshowPhonesdon’tworkClientwent toMedExpressClient ismore than10 minuteslateAsks formedicaladvice overthe phoneAllreceptionistsare busy andclient ishoveringClientcomes in,rx notreadyFrequentFlyer"I can'thearyou"Client callslooking forhorse orbird adviceParvopuppywalkingon groundCornerstonecrashesClient ismore than10 minuteslateDoesn't listento voicemail-wants toknow whocalledInappropriatelydressed ownerNeedsdirections tosomewhereelse becauseGoogle sentthem here!

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client swears they are your client but no record
  2. Mispronounces doctor's name
  3. Someone calls telling you that YOU are the OVC
  4. Client complains about the price
  5. Cat, no carrier
  6. Doesn’t bring pet to appointment
  7. Client late to appointment
  8. Brought extra pet to appointment
  9. Client upset about wait time
  10. Reschedule a full day of consults
  11. Client curses on the phone or in person
  12. Client doesn't know what type of food they feed their pet. Wants you to choose
  13. Owner hangs up on you
  14. Client went to North
  15. Lost internet and power and have to use cell phone
  16. Emergency, client doesn’t answer phone
  17. Dog pees in the lobby
  18. Client does not have an email address
  19. Kids yelling in the background
  20. No call no show
  21. Phones don’t work
  22. Client went to Med Express
  23. Client is more than 10 minutes late
  24. Asks for medical advice over the phone
  25. All receptionists are busy and client is hovering
  26. Client comes in, rx not ready
  27. Frequent Flyer
  28. "I can't hear you"
  29. Client calls looking for horse or bird advice
  30. Parvo puppy walking on ground
  31. Cornerstone crashes
  32. Client is more than 10 minutes late
  33. Doesn't listen to voicemail- wants to know who called
  34. Inappropriately dressed owner
  35. Needs directions to somewhere else because Google sent them here!