Clientcurses onthe phoneor in personFrequentFlyerClientwent toNorthBroughtextra pet toappointmentKids yellingin thebackgroundCat, nocarrierClient late toappointment"I can'thearyou"Emergency,client doesn’tanswerphonePhonesdon’tworkInappropriatelydressed ownerClient ismore than10 minuteslateDogpees inthe lobbyAsks formedicaladvice overthe phoneCornerstonecrashesClient doesnot havean emailaddressClientwent toMedExpressNeedsdirections tosomewhereelse becauseGoogle sentthem here!Client doesn'tknow what typeof food theyfeed their pet.Wants you tochooseClientcomes in,rx notreadyDoesn't listento voicemail-wants toknow whocalledMispronouncesdoctor's nameDoesn’tbring pet toappointmentClientswears theyare yourclient but norecordAllreceptionistsare busy andclient ishoveringLost internetand powerand have touse cellphoneClientupsetabout waittimeClientcomplainsabout thepriceNo callnoshowParvopuppywalkingon groundOwnerhangs upon youSomeonecalls tellingyou thatYOU are theOVCClient ismore than10 minuteslateClient callslooking forhorse orbird adviceReschedulea full day ofconsultsClientcurses onthe phoneor in personFrequentFlyerClientwent toNorthBroughtextra pet toappointmentKids yellingin thebackgroundCat, nocarrierClient late toappointment"I can'thearyou"Emergency,client doesn’tanswerphonePhonesdon’tworkInappropriatelydressed ownerClient ismore than10 minuteslateDogpees inthe lobbyAsks formedicaladvice overthe phoneCornerstonecrashesClient doesnot havean emailaddressClientwent toMedExpressNeedsdirections tosomewhereelse becauseGoogle sentthem here!Client doesn'tknow what typeof food theyfeed their pet.Wants you tochooseClientcomes in,rx notreadyDoesn't listento voicemail-wants toknow whocalledMispronouncesdoctor's nameDoesn’tbring pet toappointmentClientswears theyare yourclient but norecordAllreceptionistsare busy andclient ishoveringLost internetand powerand have touse cellphoneClientupsetabout waittimeClientcomplainsabout thepriceNo callnoshowParvopuppywalkingon groundOwnerhangs upon youSomeonecalls tellingyou thatYOU are theOVCClient ismore than10 minuteslateClient callslooking forhorse orbird adviceReschedulea full day ofconsults

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client curses on the phone or in person
  2. Frequent Flyer
  3. Client went to North
  4. Brought extra pet to appointment
  5. Kids yelling in the background
  6. Cat, no carrier
  7. Client late to appointment
  8. "I can't hear you"
  9. Emergency, client doesn’t answer phone
  10. Phones don’t work
  11. Inappropriately dressed owner
  12. Client is more than 10 minutes late
  13. Dog pees in the lobby
  14. Asks for medical advice over the phone
  15. Cornerstone crashes
  16. Client does not have an email address
  17. Client went to Med Express
  18. Needs directions to somewhere else because Google sent them here!
  19. Client doesn't know what type of food they feed their pet. Wants you to choose
  20. Client comes in, rx not ready
  21. Doesn't listen to voicemail- wants to know who called
  22. Mispronounces doctor's name
  23. Doesn’t bring pet to appointment
  24. Client swears they are your client but no record
  25. All receptionists are busy and client is hovering
  26. Lost internet and power and have to use cell phone
  27. Client upset about wait time
  28. Client complains about the price
  29. No call no show
  30. Parvo puppy walking on ground
  31. Owner hangs up on you
  32. Someone calls telling you that YOU are the OVC
  33. Client is more than 10 minutes late
  34. Client calls looking for horse or bird advice
  35. Reschedule a full day of consults