Inappropriatelydressed ownerNo callnoshowClient ismore than10 minuteslateClient callslooking forhorse orbird adviceClientcurses onthe phoneor in personDoesn’tbring pet toappointmentSomeonecalls tellingyou thatYOU are theOVCClientupsetabout waittimeNeedsdirections tosomewhereelse becauseGoogle sentthem here!Client ismore than10 minuteslateBroughtextra pet toappointmentCat, nocarrierClientwent toNorthPhonesdon’tworkLost internetand powerand have touse cellphoneKids yellingin thebackgroundDoesn't listento voicemail-wants toknow whocalledCornerstonecrashesAllreceptionistsare busy andclient ishoveringOwnerhangs upon youFrequentFlyerClientswears theyare yourclient but norecord"I can'thearyou"Emergency,client doesn’tanswerphoneClientwent toMedExpressParvopuppywalkingon groundClient doesnot havean emailaddressAsks formedicaladvice overthe phoneClient doesn'tknow what typeof food theyfeed their pet.Wants you tochooseMispronouncesdoctor's nameClientcomplainsabout thepriceClient late toappointmentReschedulea full day ofconsultsDogpees inthe lobbyClientcomes in,rx notreadyInappropriatelydressed ownerNo callnoshowClient ismore than10 minuteslateClient callslooking forhorse orbird adviceClientcurses onthe phoneor in personDoesn’tbring pet toappointmentSomeonecalls tellingyou thatYOU are theOVCClientupsetabout waittimeNeedsdirections tosomewhereelse becauseGoogle sentthem here!Client ismore than10 minuteslateBroughtextra pet toappointmentCat, nocarrierClientwent toNorthPhonesdon’tworkLost internetand powerand have touse cellphoneKids yellingin thebackgroundDoesn't listento voicemail-wants toknow whocalledCornerstonecrashesAllreceptionistsare busy andclient ishoveringOwnerhangs upon youFrequentFlyerClientswears theyare yourclient but norecord"I can'thearyou"Emergency,client doesn’tanswerphoneClientwent toMedExpressParvopuppywalkingon groundClient doesnot havean emailaddressAsks formedicaladvice overthe phoneClient doesn'tknow what typeof food theyfeed their pet.Wants you tochooseMispronouncesdoctor's nameClientcomplainsabout thepriceClient late toappointmentReschedulea full day ofconsultsDogpees inthe lobbyClientcomes in,rx notready

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Inappropriately dressed owner
  2. No call no show
  3. Client is more than 10 minutes late
  4. Client calls looking for horse or bird advice
  5. Client curses on the phone or in person
  6. Doesn’t bring pet to appointment
  7. Someone calls telling you that YOU are the OVC
  8. Client upset about wait time
  9. Needs directions to somewhere else because Google sent them here!
  10. Client is more than 10 minutes late
  11. Brought extra pet to appointment
  12. Cat, no carrier
  13. Client went to North
  14. Phones don’t work
  15. Lost internet and power and have to use cell phone
  16. Kids yelling in the background
  17. Doesn't listen to voicemail- wants to know who called
  18. Cornerstone crashes
  19. All receptionists are busy and client is hovering
  20. Owner hangs up on you
  21. Frequent Flyer
  22. Client swears they are your client but no record
  23. "I can't hear you"
  24. Emergency, client doesn’t answer phone
  25. Client went to Med Express
  26. Parvo puppy walking on ground
  27. Client does not have an email address
  28. Asks for medical advice over the phone
  29. Client doesn't know what type of food they feed their pet. Wants you to choose
  30. Mispronounces doctor's name
  31. Client complains about the price
  32. Client late to appointment
  33. Reschedule a full day of consults
  34. Dog pees in the lobby
  35. Client comes in, rx not ready