(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Complete your To-Do List in Lighthouse!
Ask 2 rapport-building questions to a single customer!
Save an account!
Brought up HISA, mentioned one of the benefits, and sent macro
Initiate a Neo Invest Conversation!
Send a GMB Survey (when appropriate!)
Score 22 or higher on your QA for the week!
Upsell a Perk!
Summarize your actions taken back to your customer!
Talk about Bay Days with a Customer!
Pass the Bi-weekly LH Quiz!
Promoted Protection Perk, mentioned one of the benefits, and sent macro
Have at least 10 Superglue conversations
Achieve Chat AHT of <11 Mins or Call AHT of <15 Mins!
Achieve an Avg. Hold Time of <3 Mins!
Promote our Rewards!
Brought up Mind and Body perk, mentioned one of the benefits, and sent macro
Achieve an Avg. ACW Time of <2 Mins!
Read and Understood the Weekend Experience Wrap-Up!
Educate your customer on an app feature!
Initiate a Mortgage Conversation!
Read and Understood the Midweek Experience Update!
