(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Read and Understood the Midweek Experience Update!
Talk about Bay Days with a Customer!
Promote our Rewards!
Initiate a Neo Invest Conversation!
Achieve an Avg. Hold Time of <3 Mins!
Brought up Mind and Body perk, mentioned one of the benefits, and sent macro
Read and Understood the Weekend Experience Wrap-Up!
Initiate a Mortgage Conversation!
Score 22 or higher on your QA for the week!
Summarize your actions taken back to your customer!
Turn an upset customer into a happy one!
Use the Authentication Button!
Have at least 10 Superglue conversations
Brought up HISA, mentioned one of the benefits, and sent macro
Complete your To-Do List in Lighthouse!
Send a GMB Survey (when appropriate!)
Educate your customer on an app feature!
Achieve an Avg. ACW Time of <2 Mins!
Ask 2 rapport-building questions to a single customer!
Save an account!
Promoted Protection Perk, mentioned one of the benefits, and sent macro
Upsell a Perk!
Achieve Chat AHT of <11 Mins or Call AHT of <15 Mins!
