(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Turn an upset customer into a happy one!
Brought up HISA, mentioned one of the benefits, and sent macro
Read and Understood the Weekend Experience Wrap-Up!
Promote our Rewards!
Brought up Mind and Body perk, mentioned one of the benefits, and sent macro
Pass the Bi-weekly LH Quiz!
Save an account!
Achieve an Avg. Hold Time of <3 Mins!
Ask 2 rapport-building questions to a single customer!
Initiate a Mortgage Conversation!
Upsell a Perk!
Score 22 or higher on your QA for the week!
Initiate a Neo Invest Conversation!
Send a GMB Survey (when appropriate!)
Read and Understood the Midweek Experience Update!
Have at least 10 Superglue conversations
Talk about Bay Days with a Customer!
Use the Authentication Button!
Summarize your actions taken back to your customer!
Achieve Chat AHT of <11 Mins or Call AHT of <15 Mins!
Educate your customer on an app feature!
Promoted Protection Perk, mentioned one of the benefits, and sent macro
