(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Summarize your actions taken back to your customer!
Pass the Bi-weekly LH Quiz!
Brought up HISA, mentioned one of the benefits, and sent macro
Complete your To-Do List in Lighthouse!
Achieve Chat AHT of <11 Mins or Call AHT of <15 Mins!
Educate your customer on an app feature!
Promoted Protection Perk, mentioned one of the benefits, and sent macro
Achieve an Avg. Hold Time of <3 Mins!
Score 22 or higher on your QA for the week!
Brought up Mind and Body perk, mentioned one of the benefits, and sent macro
Read and Understood the Weekend Experience Wrap-Up!
Send a GMB Survey (when appropriate!)
Ask 2 rapport-building questions to a single customer!
Turn an upset customer into a happy one!
Initiate a Neo Invest Conversation!
Have at least 10 Superglue conversations
Use the Authentication Button!
Achieve an Avg. ACW Time of <2 Mins!
Save an account!
Initiate a Mortgage Conversation!
Read and Understood the Midweek Experience Update!
