*Drops offmultiplereturns, getsone receipt*"Are they all onhere?"CUSTOMERIS TAXEXEMPT BUTDOESN'THAVE EIN"I justhad thecode""Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-CustomerCUSTOMERWANTS TOUSE CORPSHIPPINGACCOUNT**Startsreturn atregister**"Can I speakwith "X"employee.Anybody cando what theyneed done*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-Customer"Can I helpyou?"-TUPSS"Amazon"-CustomerYou scannedthe labelfrom myphonebeforeI have apackage to pickup.They do nothave a package"They saidI didn'tneed abox.""I have to goback outto my car toget mywallet/phone"USPSQRcodeCustomertries to shipregulatedgoods.I have apackage outfor deliverycan I just pickit up instead?"Wow!That waseasy!""Is that thecheapestoption youhave?"CUSTOMERDOESN'TKNOWTHEY NEEDA QR CODEAmazonReturnto China"Do you takeFedEx?"/ FEDEXLABLE"I don't knowhow to sendan email, canyou just do itfor me?"Pulls ondoor beforeOpen/aferCose Customerhas UPSpickup returnbut wants toleave it here CustomerForgotGlasses andcan't read ortype*Drops offmultiplereturns, getsone receipt*"Are they all onhere?"CUSTOMERIS TAXEXEMPT BUTDOESN'THAVE EIN"I justhad thecode""Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-CustomerCUSTOMERWANTS TOUSE CORPSHIPPINGACCOUNT**Startsreturn atregister**"Can I speakwith "X"employee.Anybody cando what theyneed done*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-Customer"Can I helpyou?"-TUPSS"Amazon"-CustomerYou scannedthe labelfrom myphonebeforeI have apackage to pickup.They do nothave a package"They saidI didn'tneed abox.""I have to goback outto my car toget mywallet/phone"USPSQRcodeCustomertries to shipregulatedgoods.I have apackage outfor deliverycan I just pickit up instead?"Wow!That waseasy!""Is that thecheapestoption youhave?"CUSTOMERDOESN'TKNOWTHEY NEEDA QR CODEAmazonReturnto China"Do you takeFedEx?"/ FEDEXLABLE"I don't knowhow to sendan email, canyou just do itfor me?"Pulls ondoor beforeOpen/aferCose Customerhas UPSpickup returnbut wants toleave it here CustomerForgotGlasses andcan't read ortype

The UPS Store Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. *Drops off multiple returns, gets one receipt* "Are they all on here?"
  2. CUSTOMER IS TAX EXEMPT BUT DOESN'T HAVE EIN
  3. "I just had the code"
  4. "Can I have your phone number?"-TUPSS "My phone number or theirs?"- Customer
  5. CUSTOMER WANTS TO USE CORP SHIPPING ACCOUNT
  6. **Starts return at register**
  7. "Can I speak with "X" employee. Anybody can do what they need done
  8. *Asks for QR Code*- TUPSS *Shows Amazon Bar Code*- Customer
  9. "Can I help you?"- TUPSS "Amazon"- Customer
  10. You scanned the label from my phone before
  11. I have a package to pick up. They do not have a package
  12. "They said I didn't need a box."
  13. "I have to go back out to my car to get my wallet/phone"
  14. USPS QR code
  15. Customer tries to ship regulated goods.
  16. I have a package out for delivery can I just pick it up instead?
  17. "Wow! That was easy!"
  18. "Is that the cheapest option you have?"
  19. CUSTOMER DOESN'T KNOW THEY NEED A QR CODE
  20. Amazon Return to China
  21. "Do you take FedEx?" / FEDEX LABLE
  22. "I don't know how to send an email, can you just do it for me?"
  23. Pulls on door before Open/afer Cose
  24. Customer has UPS pickup return but wants to leave it here
  25. Customer Forgot Glasses and can't read or type