"Can I helpyou?"-TUPSS"Amazon"-CustomerCUSTOMERWANTS TOUSE CORPSHIPPINGACCOUNT"They saidI didn'tneed abox."You scannedthe labelfrom myphonebefore*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-Customer*Drops offmultiplereturns, getsone receipt*"Are they all onhere?"I have apackage outfor deliverycan I just pickit up instead?"I have to goback outto my car toget mywallet/phone"Customerhas UPSpickup returnbut wants toleave it here Customertries to shipregulatedgoods.**Startsreturn atregister**CUSTOMERDOESN'TKNOWTHEY NEEDA QR CODE"Can I speakwith "X"employee.Anybody cando what theyneed done"Do you takeFedEx?"/ FEDEXLABLE"Wow!That waseasy!"I have apackage to pickup.They do nothave a package"Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-CustomerPulls ondoor beforeOpen/aferCose CUSTOMERIS TAXEXEMPT BUTDOESN'THAVE EIN"I justhad thecode""I don't knowhow to sendan email, canyou just do itfor me?"USPSQRcodeAmazonReturnto China"Is that thecheapestoption youhave?"CustomerForgotGlasses andcan't read ortype"Can I helpyou?"-TUPSS"Amazon"-CustomerCUSTOMERWANTS TOUSE CORPSHIPPINGACCOUNT"They saidI didn'tneed abox."You scannedthe labelfrom myphonebefore*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-Customer*Drops offmultiplereturns, getsone receipt*"Are they all onhere?"I have apackage outfor deliverycan I just pickit up instead?"I have to goback outto my car toget mywallet/phone"Customerhas UPSpickup returnbut wants toleave it here Customertries to shipregulatedgoods.**Startsreturn atregister**CUSTOMERDOESN'TKNOWTHEY NEEDA QR CODE"Can I speakwith "X"employee.Anybody cando what theyneed done"Do you takeFedEx?"/ FEDEXLABLE"Wow!That waseasy!"I have apackage to pickup.They do nothave a package"Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-CustomerPulls ondoor beforeOpen/aferCose CUSTOMERIS TAXEXEMPT BUTDOESN'THAVE EIN"I justhad thecode""I don't knowhow to sendan email, canyou just do itfor me?"USPSQRcodeAmazonReturnto China"Is that thecheapestoption youhave?"CustomerForgotGlasses andcan't read ortype

The UPS Store Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can I help you?"- TUPSS "Amazon"- Customer
  2. CUSTOMER WANTS TO USE CORP SHIPPING ACCOUNT
  3. "They said I didn't need a box."
  4. You scanned the label from my phone before
  5. *Asks for QR Code*- TUPSS *Shows Amazon Bar Code*- Customer
  6. *Drops off multiple returns, gets one receipt* "Are they all on here?"
  7. I have a package out for delivery can I just pick it up instead?
  8. "I have to go back out to my car to get my wallet/phone"
  9. Customer has UPS pickup return but wants to leave it here
  10. Customer tries to ship regulated goods.
  11. **Starts return at register**
  12. CUSTOMER DOESN'T KNOW THEY NEED A QR CODE
  13. "Can I speak with "X" employee. Anybody can do what they need done
  14. "Do you take FedEx?" / FEDEX LABLE
  15. "Wow! That was easy!"
  16. I have a package to pick up. They do not have a package
  17. "Can I have your phone number?"-TUPSS "My phone number or theirs?"- Customer
  18. Pulls on door before Open/afer Cose
  19. CUSTOMER IS TAX EXEMPT BUT DOESN'T HAVE EIN
  20. "I just had the code"
  21. "I don't know how to send an email, can you just do it for me?"
  22. USPS QR code
  23. Amazon Return to China
  24. "Is that the cheapest option you have?"
  25. Customer Forgot Glasses and can't read or type