Customertries to shipregulatedgoods."Wow!That waseasy!"You scannedthe labelfrom myphonebeforeCustomerhas UPSpickup returnbut wants toleave it here CustomerForgotGlasses andcan't read ortype"Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-CustomerPulls ondoor beforeOpen/aferCose "Is that thecheapestoption youhave?""I don't knowhow to sendan email, canyou just do itfor me?"AmazonReturnto ChinaCUSTOMERWANTS TOUSE CORPSHIPPINGACCOUNTUSPSQRcode*Drops offmultiplereturns, getsone receipt*"Are they all onhere?"CUSTOMERDOESN'TKNOWTHEY NEEDA QR CODE"I justhad thecode""I have to goback outto my car toget mywallet/phone""They saidI didn'tneed abox."I have apackage to pickup.They do nothave a packageCUSTOMERIS TAXEXEMPT BUTDOESN'THAVE EIN*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-Customer**Startsreturn atregister**"Do you takeFedEx?"/ FEDEXLABLEI have apackage outfor deliverycan I just pickit up instead?"Can I helpyou?"-TUPSS"Amazon"-Customer"Can I speakwith "X"employee.Anybody cando what theyneed doneCustomertries to shipregulatedgoods."Wow!That waseasy!"You scannedthe labelfrom myphonebeforeCustomerhas UPSpickup returnbut wants toleave it here CustomerForgotGlasses andcan't read ortype"Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-CustomerPulls ondoor beforeOpen/aferCose "Is that thecheapestoption youhave?""I don't knowhow to sendan email, canyou just do itfor me?"AmazonReturnto ChinaCUSTOMERWANTS TOUSE CORPSHIPPINGACCOUNTUSPSQRcode*Drops offmultiplereturns, getsone receipt*"Are they all onhere?"CUSTOMERDOESN'TKNOWTHEY NEEDA QR CODE"I justhad thecode""I have to goback outto my car toget mywallet/phone""They saidI didn'tneed abox."I have apackage to pickup.They do nothave a packageCUSTOMERIS TAXEXEMPT BUTDOESN'THAVE EIN*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-Customer**Startsreturn atregister**"Do you takeFedEx?"/ FEDEXLABLEI have apackage outfor deliverycan I just pickit up instead?"Can I helpyou?"-TUPSS"Amazon"-Customer"Can I speakwith "X"employee.Anybody cando what theyneed done

The UPS Store Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer tries to ship regulated goods.
  2. "Wow! That was easy!"
  3. You scanned the label from my phone before
  4. Customer has UPS pickup return but wants to leave it here
  5. Customer Forgot Glasses and can't read or type
  6. "Can I have your phone number?"-TUPSS "My phone number or theirs?"- Customer
  7. Pulls on door before Open/afer Cose
  8. "Is that the cheapest option you have?"
  9. "I don't know how to send an email, can you just do it for me?"
  10. Amazon Return to China
  11. CUSTOMER WANTS TO USE CORP SHIPPING ACCOUNT
  12. USPS QR code
  13. *Drops off multiple returns, gets one receipt* "Are they all on here?"
  14. CUSTOMER DOESN'T KNOW THEY NEED A QR CODE
  15. "I just had the code"
  16. "I have to go back out to my car to get my wallet/phone"
  17. "They said I didn't need a box."
  18. I have a package to pick up. They do not have a package
  19. CUSTOMER IS TAX EXEMPT BUT DOESN'T HAVE EIN
  20. *Asks for QR Code*- TUPSS *Shows Amazon Bar Code*- Customer
  21. **Starts return at register**
  22. "Do you take FedEx?" / FEDEX LABLE
  23. I have a package out for delivery can I just pick it up instead?
  24. "Can I help you?"- TUPSS "Amazon"- Customer
  25. "Can I speak with "X" employee. Anybody can do what they need done