CustomerForgotGlasses andcan't read ortype*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-Customer"Can I speakwith "X"employee.Anybody cando what theyneed done"They saidI didn'tneed abox."Customerhas UPSpickup returnbut wants toleave it here USPSQRcodeCUSTOMERDOESN'TKNOWTHEY NEEDA QR CODEYou scannedthe labelfrom myphonebefore"Do you takeFedEx?"/ FEDEXLABLE"Is that thecheapestoption youhave?"Pulls ondoor beforeOpen/aferCose "I don't knowhow to sendan email, canyou just do itfor me?"I have apackage to pickup.They do nothave a packageI have apackage outfor deliverycan I just pickit up instead?CUSTOMERWANTS TOUSE CORPSHIPPINGACCOUNT"I have to goback outto my car toget mywallet/phone"*Drops offmultiplereturns, getsone receipt*"Are they all onhere?""Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-CustomerAmazonReturnto China"Wow!That waseasy!"CUSTOMERIS TAXEXEMPT BUTDOESN'THAVE EIN"I justhad thecode"Customertries to shipregulatedgoods.**Startsreturn atregister**"Can I helpyou?"-TUPSS"Amazon"-CustomerCustomerForgotGlasses andcan't read ortype*Asks for QRCode*- TUPSS*ShowsAmazon BarCode*-Customer"Can I speakwith "X"employee.Anybody cando what theyneed done"They saidI didn'tneed abox."Customerhas UPSpickup returnbut wants toleave it here USPSQRcodeCUSTOMERDOESN'TKNOWTHEY NEEDA QR CODEYou scannedthe labelfrom myphonebefore"Do you takeFedEx?"/ FEDEXLABLE"Is that thecheapestoption youhave?"Pulls ondoor beforeOpen/aferCose "I don't knowhow to sendan email, canyou just do itfor me?"I have apackage to pickup.They do nothave a packageI have apackage outfor deliverycan I just pickit up instead?CUSTOMERWANTS TOUSE CORPSHIPPINGACCOUNT"I have to goback outto my car toget mywallet/phone"*Drops offmultiplereturns, getsone receipt*"Are they all onhere?""Can I have yourphone number?"-TUPSS"My phone numberor theirs?"-CustomerAmazonReturnto China"Wow!That waseasy!"CUSTOMERIS TAXEXEMPT BUTDOESN'THAVE EIN"I justhad thecode"Customertries to shipregulatedgoods.**Startsreturn atregister**"Can I helpyou?"-TUPSS"Amazon"-Customer

The UPS Store Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Forgot Glasses and can't read or type
  2. *Asks for QR Code*- TUPSS *Shows Amazon Bar Code*- Customer
  3. "Can I speak with "X" employee. Anybody can do what they need done
  4. "They said I didn't need a box."
  5. Customer has UPS pickup return but wants to leave it here
  6. USPS QR code
  7. CUSTOMER DOESN'T KNOW THEY NEED A QR CODE
  8. You scanned the label from my phone before
  9. "Do you take FedEx?" / FEDEX LABLE
  10. "Is that the cheapest option you have?"
  11. Pulls on door before Open/afer Cose
  12. "I don't know how to send an email, can you just do it for me?"
  13. I have a package to pick up. They do not have a package
  14. I have a package out for delivery can I just pick it up instead?
  15. CUSTOMER WANTS TO USE CORP SHIPPING ACCOUNT
  16. "I have to go back out to my car to get my wallet/phone"
  17. *Drops off multiple returns, gets one receipt* "Are they all on here?"
  18. "Can I have your phone number?"-TUPSS "My phone number or theirs?"- Customer
  19. Amazon Return to China
  20. "Wow! That was easy!"
  21. CUSTOMER IS TAX EXEMPT BUT DOESN'T HAVE EIN
  22. "I just had the code"
  23. Customer tries to ship regulated goods.
  24. **Starts return at register**
  25. "Can I help you?"- TUPSS "Amazon"- Customer