(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Thank you for bringing this to our attention
I'm here to help you through this
I can see why you'd want that feature
I would feel the same way in your situation
I want to be sure you are happy with the resolution
I appreciate you allowing me to assist
I want to make sure you don't have this issue again
Let me help you work through this
Thank you for your patience
I'm sorry for the inconveniece
I'm sorry to hear that
Let me make this right
I see you called about this before
I appreciate you allowing me to assist
I want to be sure this is resolved
I'm sorry for the inconvience
I'm sorry you're experiencing this
I'm confident that we can find a solution
I would feel the same way in your situation
I appreciate your patience with me while I look into this
I'm sorry we did not do xyz
I appreciate your patience while we work through this
I'm here to help you through this
It sounds like you're having a hard time with this