I'm here tohelp youthroughthisI want tomake sureyou don'thave thisissue againI'm confidentthat we canfind asolutionI can seewhy you'dwant thatfeatureI'm sorrywe did notdo xyzI would feelthe sameway in yoursituationLet me helpyou workthrough thisI knowhowimportantthis isI understandhowfrustratingthat must beThankyou foryourpatienceI'm sorry fortheinconvienceI would feelthe sameway in yoursituationI appreciateyouallowing meto assistI appreciateyour patiencewhile wework throughthisI'm sorry fortheinconvenieceI hear yourconcernand I amhere to helpI understandhowimportantthis isI appreciateyouallowing meto assistI'm here tohelp youthroughthisI'm sorryyou'reexperiencingthisLet memakethis rightI see youcalledabout thisbeforeI want tobe surethis isresolvedThank youfor bringingthis to ourattentionI'm sorryto hearthatI want to besure you arehappy withtheresolutionIt sounds likeyou'rehaving ahard timewith thisI appreciateyourpatience withme while Ilook into thisI'm here tohelp youthroughthisI want tomake sureyou don'thave thisissue againI'm confidentthat we canfind asolutionI can seewhy you'dwant thatfeatureI'm sorrywe did notdo xyzI would feelthe sameway in yoursituationLet me helpyou workthrough thisI knowhowimportantthis isI understandhowfrustratingthat must beThankyou foryourpatienceI'm sorry fortheinconvienceI would feelthe sameway in yoursituationI appreciateyouallowing meto assistI appreciateyour patiencewhile wework throughthisI'm sorry fortheinconvenieceI hear yourconcernand I amhere to helpI understandhowimportantthis isI appreciateyouallowing meto assistI'm here tohelp youthroughthisI'm sorryyou'reexperiencingthisLet memakethis rightI see youcalledabout thisbeforeI want tobe surethis isresolvedThank youfor bringingthis to ourattentionI'm sorryto hearthatI want to besure you arehappy withtheresolutionIt sounds likeyou'rehaving ahard timewith thisI appreciateyourpatience withme while Ilook into this

Empathy BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'm here to help you through this
  2. I want to make sure you don't have this issue again
  3. I'm confident that we can find a solution
  4. I can see why you'd want that feature
  5. I'm sorry we did not do xyz
  6. I would feel the same way in your situation
  7. Let me help you work through this
  8. I know how important this is
  9. I understand how frustrating that must be
  10. Thank you for your patience
  11. I'm sorry for the inconvience
  12. I would feel the same way in your situation
  13. I appreciate you allowing me to assist
  14. I appreciate your patience while we work through this
  15. I'm sorry for the inconveniece
  16. I hear your concern and I am here to help
  17. I understand how important this is
  18. I appreciate you allowing me to assist
  19. I'm here to help you through this
  20. I'm sorry you're experiencing this
  21. Let me make this right
  22. I see you called about this before
  23. I want to be sure this is resolved
  24. Thank you for bringing this to our attention
  25. I'm sorry to hear that
  26. I want to be sure you are happy with the resolution
  27. It sounds like you're having a hard time with this
  28. I appreciate your patience with me while I look into this