(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I would feel the same way in your situation
Let me help you work through this
I want to be sure this is resolved
I'm sorry for the inconveniece
I understand how frustrating that must be
I'm sorry for the inconvience
I'm confident that we can find a solution
It sounds like you're having a hard time with this
I can see why you'd want that feature
Thank you for your patience
Let me make this right
I'm sorry to hear that
I appreciate your patience while we work through this
I know how important this is
I would feel the same way in your situation
I appreciate you allowing me to assist
I'm sorry you're experiencing this
I'm here to help you through this
I want to make sure you don't have this issue again
I'm here to help you through this
Thank you for bringing this to our attention
I see you called about this before
I hear your concern and I am here to help
I appreciate you allowing me to assist
I'm sorry we did not do xyz
I appreciate your patience with me while I look into this
I understand how important this is
I want to be sure you are happy with the resolution
