I would feelthe sameway in yoursituationThankyou foryourpatienceI'm sorryto hearthatI understandhowfrustratingthat must beI'm sorry fortheinconvenieceI can seewhy you'dwant thatfeatureLet memakethis rightThank youfor bringingthis to ourattentionI'm confidentthat we canfind asolutionI appreciateyouallowing meto assistI want to besure you arehappy withtheresolutionI want tobe surethis isresolvedI want tomake sureyou don'thave thisissue againI appreciateyour patiencewhile wework throughthisI'm sorrywe did notdo xyzI hear yourconcernand I amhere to helpI'm sorryyou'reexperiencingthisI understandhowimportantthis isI'm sorry fortheinconvienceI'm here tohelp youthroughthisI would feelthe sameway in yoursituationLet me helpyou workthrough thisI see youcalledabout thisbeforeI appreciateyourpatience withme while Ilook into thisI appreciateyouallowing meto assistIt sounds likeyou'rehaving ahard timewith thisI'm here tohelp youthroughthisI knowhowimportantthis isI would feelthe sameway in yoursituationThankyou foryourpatienceI'm sorryto hearthatI understandhowfrustratingthat must beI'm sorry fortheinconvenieceI can seewhy you'dwant thatfeatureLet memakethis rightThank youfor bringingthis to ourattentionI'm confidentthat we canfind asolutionI appreciateyouallowing meto assistI want to besure you arehappy withtheresolutionI want tobe surethis isresolvedI want tomake sureyou don'thave thisissue againI appreciateyour patiencewhile wework throughthisI'm sorrywe did notdo xyzI hear yourconcernand I amhere to helpI'm sorryyou'reexperiencingthisI understandhowimportantthis isI'm sorry fortheinconvienceI'm here tohelp youthroughthisI would feelthe sameway in yoursituationLet me helpyou workthrough thisI see youcalledabout thisbeforeI appreciateyourpatience withme while Ilook into thisI appreciateyouallowing meto assistIt sounds likeyou'rehaving ahard timewith thisI'm here tohelp youthroughthisI knowhowimportantthis is

Empathy BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I would feel the same way in your situation
  2. Thank you for your patience
  3. I'm sorry to hear that
  4. I understand how frustrating that must be
  5. I'm sorry for the inconveniece
  6. I can see why you'd want that feature
  7. Let me make this right
  8. Thank you for bringing this to our attention
  9. I'm confident that we can find a solution
  10. I appreciate you allowing me to assist
  11. I want to be sure you are happy with the resolution
  12. I want to be sure this is resolved
  13. I want to make sure you don't have this issue again
  14. I appreciate your patience while we work through this
  15. I'm sorry we did not do xyz
  16. I hear your concern and I am here to help
  17. I'm sorry you're experiencing this
  18. I understand how important this is
  19. I'm sorry for the inconvience
  20. I'm here to help you through this
  21. I would feel the same way in your situation
  22. Let me help you work through this
  23. I see you called about this before
  24. I appreciate your patience with me while I look into this
  25. I appreciate you allowing me to assist
  26. It sounds like you're having a hard time with this
  27. I'm here to help you through this
  28. I know how important this is