(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I'm here to help you through this
I see you called about this before
I hear your concern and I am here to help
I appreciate you allowing me to assist
I'm sorry for the inconvience
I understand how important this is
It sounds like you're having a hard time with this
Thank you for bringing this to our attention
I would feel the same way in your situation
I want to be sure this is resolved
I'm sorry to hear that
I want to make sure you don't have this issue again
I appreciate your patience while we work through this
I know how important this is
I want to be sure you are happy with the resolution
Let me make this right
I'm sorry you're experiencing this
I appreciate you allowing me to assist
Let me help you work through this
I understand how frustrating that must be
I'm confident that we can find a solution
I appreciate your patience with me while I look into this