(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I appreciate your patience while we work through this
I'm here to help you through this
I want to make sure you don't have this issue again
I'm sorry for the inconveniece
I'm sorry you're experiencing this
I would feel the same way in your situation
Thank you for bringing this to our attention
Thank you for your patience
I'm sorry to hear that
It sounds like you're having a hard time with this
I see you called about this before
I appreciate your patience with me while I look into this
I know how important this is
Let me make this right
I hear your concern and I am here to help
I understand how frustrating that must be
I can see why you'd want that feature
I'm confident that we can find a solution
I want to be sure this is resolved
I'm sorry for the inconvience
I want to be sure you are happy with the resolution