(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I'm sorry we did not do xyz
I see you called about this before
I can see why you'd want that feature
I want to be sure you are happy with the resolution
I appreciate you allowing me to assist
I'm here to help you through this
Thank you for your patience
I hear your concern and I am here to help
I want to be sure this is resolved
I'm confident that we can find a solution
I appreciate you allowing me to assist
I understand how frustrating that must be
Let me make this right
I would feel the same way in your situation
I appreciate your patience with me while I look into this
I know how important this is
Let me help you work through this
I'm sorry for the inconvience
I'm sorry for the inconveniece
I would feel the same way in your situation
It sounds like you're having a hard time with this
I appreciate your patience while we work through this
I want to make sure you don't have this issue again