(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I appreciate your patience while we work through this
I would feel the same way in your situation
I'm sorry for the inconveniece
I'm sorry we did not do xyz
Let me make this right
I want to make sure you don't have this issue again
I want to be sure you are happy with the resolution
I understand how frustrating that must be
I hear your concern and I am here to help
Thank you for bringing this to our attention
I appreciate your patience with me while I look into this
I know how important this is
I understand how important this is
I see you called about this before
I would feel the same way in your situation
I'm here to help you through this
I'm sorry to hear that
I can see why you'd want that feature
Let me help you work through this
I'm here to help you through this
I'm confident that we can find a solution
I'm sorry you're experiencing this
Thank you for your patience
I'm sorry for the inconvience
I appreciate you allowing me to assist
It sounds like you're having a hard time with this