SoS is2:50Set GoalsandExpectationwith theTeamMake sure notrays sit oncounter formore than 15secondsSomeonepays inExactChangeA diningroomcheck iscompletedHold lessthen 3times inan hour2 Guestcomplementsabout theservice4 guestconvos atwindow in anhour (allshift)The teammotivateseachotherLess than 3phone callsabout OrderAccuracyA newhire takesa order onthere ownPull fowardcars after15 seconds(all shift)SOS is3:15 forthe hourRefill aCustomerDrinkPut "BOG"with guestorder if timeif "SOS" isover 7:0015+ cars withperfectaccuracy(don'task for sauce atwindow oranything)less than 6sequencingerrorsMake amomentwith aguestIPOSreads backeveryorder0 wasteat Endof ShiftA secondmile servicecheck iscompletedGuest dontwait for than15 seconds toget there ordertaken all nightErqa andSDC areCompleted"MD"neverturns backto guestSoS is2:50Set GoalsandExpectationwith theTeamMake sure notrays sit oncounter formore than 15secondsSomeonepays inExactChangeA diningroomcheck iscompletedHold lessthen 3times inan hour2 Guestcomplementsabout theservice4 guestconvos atwindow in anhour (allshift)The teammotivateseachotherLess than 3phone callsabout OrderAccuracyA newhire takesa order onthere ownPull fowardcars after15 seconds(all shift)SOS is3:15 forthe hourRefill aCustomerDrinkPut "BOG"with guestorder if timeif "SOS" isover 7:0015+ cars withperfectaccuracy(don'task for sauce atwindow oranything)less than 6sequencingerrorsMake amomentwith aguestIPOSreads backeveryorder0 wasteat Endof ShiftA secondmile servicecheck iscompletedGuest dontwait for than15 seconds toget there ordertaken all nightErqa andSDC areCompleted"MD"neverturns backto guest

CFA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SoS is 2:50
  2. Set Goals and Expectation with the Team
  3. Make sure no trays sit on counter for more than 15 seconds
  4. Someone pays in Exact Change
  5. A dining room check is completed
  6. Hold less then 3 times in an hour
  7. 2 Guest complements about the service
  8. 4 guest convos at window in an hour (all shift)
  9. The team motivates each other
  10. Less than 3 phone calls about Order Accuracy
  11. A new hire takes a order on there own
  12. Pull foward cars after 15 seconds (all shift)
  13. SOS is 3:15 for the hour
  14. Refill a Customer Drink
  15. Put "BOG" with guest order if time if "SOS" is over 7:00
  16. 15+ cars with perfect accuracy(don't ask for sauce at window or anything)
  17. less than 6 sequencing errors
  18. Make a moment with a guest
  19. IPOS reads back every order
  20. 0 waste at End of Shift
  21. A second mile service check is completed
  22. Guest dont wait for than 15 seconds to get there order taken all night
  23. Erqa and SDC are Completed
  24. "MD" never turns back to guest