less than 6sequencingerrorsSomeonepays inExactChangeLess than 3phone callsabout OrderAccuracyMake amomentwith aguestGuest dontwait for than15 seconds toget there ordertaken all nightPut "BOG"with guestorder if timeif "SOS" isover 7:00Hold lessthen 3times inan hour4 guestconvos atwindow in anhour (allshift)A secondmile servicecheck iscompletedSOS is3:15 forthe hour0 wasteat Endof ShiftPull fowardcars after15 seconds(all shift)A diningroomcheck iscompleted2 Guestcomplementsabout theservice"MD"neverturns backto guestIPOSreads backeveryorder15+ cars withperfectaccuracy(don'task for sauce atwindow oranything)Erqa andSDC areCompletedMake sure notrays sit oncounter formore than 15secondsSet GoalsandExpectationwith theTeamA newhire takesa order onthere ownRefill aCustomerDrinkThe teammotivateseachotherSoS is2:50less than 6sequencingerrorsSomeonepays inExactChangeLess than 3phone callsabout OrderAccuracyMake amomentwith aguestGuest dontwait for than15 seconds toget there ordertaken all nightPut "BOG"with guestorder if timeif "SOS" isover 7:00Hold lessthen 3times inan hour4 guestconvos atwindow in anhour (allshift)A secondmile servicecheck iscompletedSOS is3:15 forthe hour0 wasteat Endof ShiftPull fowardcars after15 seconds(all shift)A diningroomcheck iscompleted2 Guestcomplementsabout theservice"MD"neverturns backto guestIPOSreads backeveryorder15+ cars withperfectaccuracy(don'task for sauce atwindow oranything)Erqa andSDC areCompletedMake sure notrays sit oncounter formore than 15secondsSet GoalsandExpectationwith theTeamA newhire takesa order onthere ownRefill aCustomerDrinkThe teammotivateseachotherSoS is2:50

CFA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. less than 6 sequencing errors
  2. Someone pays in Exact Change
  3. Less than 3 phone calls about Order Accuracy
  4. Make a moment with a guest
  5. Guest dont wait for than 15 seconds to get there order taken all night
  6. Put "BOG" with guest order if time if "SOS" is over 7:00
  7. Hold less then 3 times in an hour
  8. 4 guest convos at window in an hour (all shift)
  9. A second mile service check is completed
  10. SOS is 3:15 for the hour
  11. 0 waste at End of Shift
  12. Pull foward cars after 15 seconds (all shift)
  13. A dining room check is completed
  14. 2 Guest complements about the service
  15. "MD" never turns back to guest
  16. IPOS reads back every order
  17. 15+ cars with perfect accuracy(don't ask for sauce at window or anything)
  18. Erqa and SDC are Completed
  19. Make sure no trays sit on counter for more than 15 seconds
  20. Set Goals and Expectation with the Team
  21. A new hire takes a order on there own
  22. Refill a Customer Drink
  23. The team motivates each other
  24. SoS is 2:50