(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Make a moment with a guest
The team motivates each other
Pull foward cars after 15 seconds (all shift)
4 guest convos at window in an hour (all shift)
Less than 3 phone calls about Order Accuracy
Refill a Customer Drink
A new hire takes a order on there own
0 waste at End of Shift
Hold less then 3 times in an hour
SOS is 3:15 for the hour
Put "BOG" with guest order if time if "SOS" is over 7:00
less than 6 sequencing errors
15+ cars with perfect accuracy(don't ask for sauce at window or anything)
SoS is 2:50
A second mile service check is completed
A dining room check is completed
Someone pays in Exact Change
IPOS reads back every order
Erqa and SDC are Completed
2 Guest complements about the service
Set Goals and Expectation with the Team
"MD" never turns back to guest
Make sure no trays sit on counter for more than 15 seconds
Guest dont wait for than 15 seconds to get there order taken all night
