A secondmile servicecheck iscompletedThe teammotivateseachotherless than 6sequencingerrorsMake amomentwith aguestSet GoalsandExpectationwith theTeamMake sure notrays sit oncounter formore than 15seconds0 wasteat Endof ShiftRefill aCustomerDrinkSomeonepays inExactChange4 guestconvos atwindow in anhour (allshift)A newhire takesa order onthere ownHold lessthen 3times inan hourIPOSreads backeveryorderA diningroomcheck iscompleted"MD"neverturns backto guestLess than 3phone callsabout OrderAccuracyPut "BOG"with guestorder if timeif "SOS" isover 7:0015+ cars withperfectaccuracy(don'task for sauce atwindow oranything)SoS is2:50Erqa andSDC areCompleted2 Guestcomplementsabout theservicePull fowardcars after15 seconds(all shift)Guest dontwait for than15 seconds toget there ordertaken all nightSOS is3:15 forthe hourA secondmile servicecheck iscompletedThe teammotivateseachotherless than 6sequencingerrorsMake amomentwith aguestSet GoalsandExpectationwith theTeamMake sure notrays sit oncounter formore than 15seconds0 wasteat Endof ShiftRefill aCustomerDrinkSomeonepays inExactChange4 guestconvos atwindow in anhour (allshift)A newhire takesa order onthere ownHold lessthen 3times inan hourIPOSreads backeveryorderA diningroomcheck iscompleted"MD"neverturns backto guestLess than 3phone callsabout OrderAccuracyPut "BOG"with guestorder if timeif "SOS" isover 7:0015+ cars withperfectaccuracy(don'task for sauce atwindow oranything)SoS is2:50Erqa andSDC areCompleted2 Guestcomplementsabout theservicePull fowardcars after15 seconds(all shift)Guest dontwait for than15 seconds toget there ordertaken all nightSOS is3:15 forthe hour

CFA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A second mile service check is completed
  2. The team motivates each other
  3. less than 6 sequencing errors
  4. Make a moment with a guest
  5. Set Goals and Expectation with the Team
  6. Make sure no trays sit on counter for more than 15 seconds
  7. 0 waste at End of Shift
  8. Refill a Customer Drink
  9. Someone pays in Exact Change
  10. 4 guest convos at window in an hour (all shift)
  11. A new hire takes a order on there own
  12. Hold less then 3 times in an hour
  13. IPOS reads back every order
  14. A dining room check is completed
  15. "MD" never turns back to guest
  16. Less than 3 phone calls about Order Accuracy
  17. Put "BOG" with guest order if time if "SOS" is over 7:00
  18. 15+ cars with perfect accuracy(don't ask for sauce at window or anything)
  19. SoS is 2:50
  20. Erqa and SDC are Completed
  21. 2 Guest complements about the service
  22. Pull foward cars after 15 seconds (all shift)
  23. Guest dont wait for than 15 seconds to get there order taken all night
  24. SOS is 3:15 for the hour