Less than 3phone callsabout OrderAccuracySOS is3:15 forthe hourErqa andSDC areCompleted0 wasteat Endof Shiftless than 6sequencingerrorsA secondmile servicecheck iscompleted"MD"neverturns backto guestSet GoalsandExpectationwith theTeamMake amomentwith aguestThe teammotivateseachotherMake sure notrays sit oncounter formore than 15secondsHold lessthen 3times inan hour2 Guestcomplementsabout theservicePull fowardcars after15 seconds(all shift)Guest dontwait for than15 seconds toget there ordertaken all nightPut "BOG"with guestorder if timeif "SOS" isover 7:00A diningroomcheck iscompleted4 guestconvos atwindow in anhour (allshift)15+ cars withperfectaccuracy(don'task for sauce atwindow oranything)IPOSreads backeveryorderSomeonepays inExactChangeA newhire takesa order onthere ownSoS is2:50Refill aCustomerDrinkLess than 3phone callsabout OrderAccuracySOS is3:15 forthe hourErqa andSDC areCompleted0 wasteat Endof Shiftless than 6sequencingerrorsA secondmile servicecheck iscompleted"MD"neverturns backto guestSet GoalsandExpectationwith theTeamMake amomentwith aguestThe teammotivateseachotherMake sure notrays sit oncounter formore than 15secondsHold lessthen 3times inan hour2 Guestcomplementsabout theservicePull fowardcars after15 seconds(all shift)Guest dontwait for than15 seconds toget there ordertaken all nightPut "BOG"with guestorder if timeif "SOS" isover 7:00A diningroomcheck iscompleted4 guestconvos atwindow in anhour (allshift)15+ cars withperfectaccuracy(don'task for sauce atwindow oranything)IPOSreads backeveryorderSomeonepays inExactChangeA newhire takesa order onthere ownSoS is2:50Refill aCustomerDrink

CFA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Less than 3 phone calls about Order Accuracy
  2. SOS is 3:15 for the hour
  3. Erqa and SDC are Completed
  4. 0 waste at End of Shift
  5. less than 6 sequencing errors
  6. A second mile service check is completed
  7. "MD" never turns back to guest
  8. Set Goals and Expectation with the Team
  9. Make a moment with a guest
  10. The team motivates each other
  11. Make sure no trays sit on counter for more than 15 seconds
  12. Hold less then 3 times in an hour
  13. 2 Guest complements about the service
  14. Pull foward cars after 15 seconds (all shift)
  15. Guest dont wait for than 15 seconds to get there order taken all night
  16. Put "BOG" with guest order if time if "SOS" is over 7:00
  17. A dining room check is completed
  18. 4 guest convos at window in an hour (all shift)
  19. 15+ cars with perfect accuracy(don't ask for sauce at window or anything)
  20. IPOS reads back every order
  21. Someone pays in Exact Change
  22. A new hire takes a order on there own
  23. SoS is 2:50
  24. Refill a Customer Drink