less than 6sequencingerrorsRefill aCustomerDrinkLess than 3phone callsabout OrderAccuracySomeonepays inExactChangePut "BOG"with guestorder if timeif "SOS" isover 7:00Pull fowardcars after15 seconds(all shift)0 wasteat Endof ShiftSOS is3:15 forthe hourErqa andSDC areCompleted4 guestconvos atwindow in anhour (allshift)Make amomentwith aguestHold lessthen 3times inan hourA newhire takesa order onthere ownGuest dontwait for than15 seconds toget there ordertaken all nightA diningroomcheck iscompletedSet GoalsandExpectationwith theTeamMake sure notrays sit oncounter formore than 15seconds"MD"neverturns backto guest2 Guestcomplementsabout theserviceSoS is2:50The teammotivateseachother15+ cars withperfectaccuracy(don'task for sauce atwindow oranything)IPOSreads backeveryorderA secondmile servicecheck iscompletedless than 6sequencingerrorsRefill aCustomerDrinkLess than 3phone callsabout OrderAccuracySomeonepays inExactChangePut "BOG"with guestorder if timeif "SOS" isover 7:00Pull fowardcars after15 seconds(all shift)0 wasteat Endof ShiftSOS is3:15 forthe hourErqa andSDC areCompleted4 guestconvos atwindow in anhour (allshift)Make amomentwith aguestHold lessthen 3times inan hourA newhire takesa order onthere ownGuest dontwait for than15 seconds toget there ordertaken all nightA diningroomcheck iscompletedSet GoalsandExpectationwith theTeamMake sure notrays sit oncounter formore than 15seconds"MD"neverturns backto guest2 Guestcomplementsabout theserviceSoS is2:50The teammotivateseachother15+ cars withperfectaccuracy(don'task for sauce atwindow oranything)IPOSreads backeveryorderA secondmile servicecheck iscompleted

CFA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. less than 6 sequencing errors
  2. Refill a Customer Drink
  3. Less than 3 phone calls about Order Accuracy
  4. Someone pays in Exact Change
  5. Put "BOG" with guest order if time if "SOS" is over 7:00
  6. Pull foward cars after 15 seconds (all shift)
  7. 0 waste at End of Shift
  8. SOS is 3:15 for the hour
  9. Erqa and SDC are Completed
  10. 4 guest convos at window in an hour (all shift)
  11. Make a moment with a guest
  12. Hold less then 3 times in an hour
  13. A new hire takes a order on there own
  14. Guest dont wait for than 15 seconds to get there order taken all night
  15. A dining room check is completed
  16. Set Goals and Expectation with the Team
  17. Make sure no trays sit on counter for more than 15 seconds
  18. "MD" never turns back to guest
  19. 2 Guest complements about the service
  20. SoS is 2:50
  21. The team motivates each other
  22. 15+ cars with perfect accuracy(don't ask for sauce at window or anything)
  23. IPOS reads back every order
  24. A second mile service check is completed