2 Guestcomplementsabout theservice0 wasteat Endof ShiftSOS is3:15 forthe hour"MD"neverturns backto guestA newhire takesa order onthere ownLess than 3phone callsabout OrderAccuracyPut "BOG"with guestorder if timeif "SOS" isover 7:00Set GoalsandExpectationwith theTeamIPOSreads backeveryorderHold lessthen 3times inan hourPull fowardcars after15 seconds(all shift)15+ cars withperfectaccuracy(don'task for sauce atwindow oranything)A secondmile servicecheck iscompletedMake sure notrays sit oncounter formore than 15secondsSomeonepays inExactChangeRefill aCustomerDrinkGuest dontwait for than15 seconds toget there ordertaken all night4 guestconvos atwindow in anhour (allshift)The teammotivateseachotherSoS is2:50less than 6sequencingerrorsMake amomentwith aguestA diningroomcheck iscompletedErqa andSDC areCompleted2 Guestcomplementsabout theservice0 wasteat Endof ShiftSOS is3:15 forthe hour"MD"neverturns backto guestA newhire takesa order onthere ownLess than 3phone callsabout OrderAccuracyPut "BOG"with guestorder if timeif "SOS" isover 7:00Set GoalsandExpectationwith theTeamIPOSreads backeveryorderHold lessthen 3times inan hourPull fowardcars after15 seconds(all shift)15+ cars withperfectaccuracy(don'task for sauce atwindow oranything)A secondmile servicecheck iscompletedMake sure notrays sit oncounter formore than 15secondsSomeonepays inExactChangeRefill aCustomerDrinkGuest dontwait for than15 seconds toget there ordertaken all night4 guestconvos atwindow in anhour (allshift)The teammotivateseachotherSoS is2:50less than 6sequencingerrorsMake amomentwith aguestA diningroomcheck iscompletedErqa andSDC areCompleted

CFA Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2 Guest complements about the service
  2. 0 waste at End of Shift
  3. SOS is 3:15 for the hour
  4. "MD" never turns back to guest
  5. A new hire takes a order on there own
  6. Less than 3 phone calls about Order Accuracy
  7. Put "BOG" with guest order if time if "SOS" is over 7:00
  8. Set Goals and Expectation with the Team
  9. IPOS reads back every order
  10. Hold less then 3 times in an hour
  11. Pull foward cars after 15 seconds (all shift)
  12. 15+ cars with perfect accuracy(don't ask for sauce at window or anything)
  13. A second mile service check is completed
  14. Make sure no trays sit on counter for more than 15 seconds
  15. Someone pays in Exact Change
  16. Refill a Customer Drink
  17. Guest dont wait for than 15 seconds to get there order taken all night
  18. 4 guest convos at window in an hour (all shift)
  19. The team motivates each other
  20. SoS is 2:50
  21. less than 6 sequencing errors
  22. Make a moment with a guest
  23. A dining room check is completed
  24. Erqa and SDC are Completed