2-3businessdaysDOBPHIDurationof up to 6months  StandardOperatingProcedureCBOIVRDurationof up to 3months7businessdays  InsurancePay ToAddress  $50east.optum.comPatientPay ToAddress  10%  888-832-9475$500CorporateAddress6-12weeks  65%Durationof up to12months4-6weeks  877-231-8889Release ofInformationPaymentPosting2-3businessdaysDOBPHIDurationof up to 6months  StandardOperatingProcedureCBOIVRDurationof up to 3months7businessdays  InsurancePay ToAddress  $50east.optum.comPatientPay ToAddress  10%  888-832-9475$500CorporateAddress6-12weeks  65%Durationof up to12months4-6weeks  877-231-8889Release ofInformationPaymentPosting

SOP Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2-3 business days
  2. DOB
  3. PHI
  4. Duration of up to 6 months
  5. Standard Operating Procedure
  6. CBO
  7. IVR
  8. Duration of up to 3 months
  9. 7 business days
  10. Insurance Pay To Address
  11. $50
  12. east.optum.com
  13. Patient Pay To Address
  14. 10%
  15. 888-832-9475
  16. $500
  17. Corporate Address
  18. 6-12 weeks
  19. 65%
  20. Duration of up to 12 months
  21. 4-6 weeks
  22. 877-231-8889
  23. Release of Information
  24. Payment Posting