Durationof up to12monthsDOB2-3businessdaysPaymentPostingDurationof up to 3monthsPHI888-832-9475StandardOperatingProcedureeast.optum.com10%  CBO$500InsurancePay ToAddress  Release ofInformationCorporateAddress65%Durationof up to 6months  PatientPay ToAddress  $50IVR7businessdays  877-231-88896-12weeks  4-6weeks  Durationof up to12monthsDOB2-3businessdaysPaymentPostingDurationof up to 3monthsPHI888-832-9475StandardOperatingProcedureeast.optum.com10%  CBO$500InsurancePay ToAddress  Release ofInformationCorporateAddress65%Durationof up to 6months  PatientPay ToAddress  $50IVR7businessdays  877-231-88896-12weeks  4-6weeks  

SOP Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Duration of up to 12 months
  2. DOB
  3. 2-3 business days
  4. Payment Posting
  5. Duration of up to 3 months
  6. PHI
  7. 888-832-9475
  8. Standard Operating Procedure
  9. east.optum.com
  10. 10%
  11. CBO
  12. $500
  13. Insurance Pay To Address
  14. Release of Information
  15. Corporate Address
  16. 65%
  17. Duration of up to 6 months
  18. Patient Pay To Address
  19. $50
  20. IVR
  21. 7 business days
  22. 877-231-8889
  23. 6-12 weeks
  24. 4-6 weeks