(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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customer states "no one wants to help me" (complaint)
FEE WAIVER
customer working with DSA
PIF
customer didnt receive statements
Language Line Call
account in MA
MPAY on multiple accounts for 1 customer
CET Transfer
FIX PAY & MPAY
DCSD
BKO
NOAR
PAY
RECEIVE 100% ON QUALITY
PTPP
TOTAL DUE + MPAY
SETTLEMENT
GUTD
REAGE & MPAY
DEMN
customer states interest is too high (complaint)
customer sent payment and we didn't receive it (complaint)