(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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GUTD
CET Transfer
customer sent payment and we didn't receive it (complaint)
TOTAL DUE + MPAY
account in MA
DMP
customer states interest is too high (complaint)
BKO
Language Line Call
customer didnt receive statements
DCSD
PIF
RECEIVE 100% ON QUALITY
FEE WAIVER
customer states "no one wants to help me" (complaint)