cx callsyou whilethey aredrivingProvidea quotePut in abooking 3months inadvanceSwapoverbookingRelocationEnquiryKidcrying/beingloud in thebackgroundCustomergets yournamewrongreceivea 10 onNPSAdditionalDriverEnquiryAddplatinumto abookingAddroadsideto abookingBe given abookingnumber thatis notsearchableMain drivernamestarts witha ZPricematchcx isabove theage of 75Customer iscalling fromanothercountryuse customername at theend of a call e.g"have a greatday David"Speak tomultiple peopleon the samecall(husband,wife,child etc)Agentcallsthroughcx saysthey'llcall backTransfertoclaimsInfringementEnquiryLostPropertycallSucessfullyDe-Escalate cxcx callsyou whilethey aredrivingProvidea quotePut in abooking 3months inadvanceSwapoverbookingRelocationEnquiryKidcrying/beingloud in thebackgroundCustomergets yournamewrongreceivea 10 onNPSAdditionalDriverEnquiryAddplatinumto abookingAddroadsideto abookingBe given abookingnumber thatis notsearchableMain drivernamestarts witha ZPricematchcx isabove theage of 75Customer iscalling fromanothercountryuse customername at theend of a call e.g"have a greatday David"Speak tomultiple peopleon the samecall(husband,wife,child etc)Agentcallsthroughcx saysthey'llcall backTransfertoclaimsInfringementEnquiryLostPropertycallSucessfullyDe-Escalate cx

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. cx calls you while they are driving
  2. Provide a quote
  3. Put in a booking 3 months in advance
  4. Swapover booking
  5. Relocation Enquiry
  6. Kid crying/being loud in the background
  7. Customer gets your name wrong
  8. receive a 10 on NPS
  9. Additional Driver Enquiry
  10. Add platinum to a booking
  11. Add roadside to a booking
  12. Be given a booking number that is not searchable
  13. Main driver name starts with a Z
  14. Price match
  15. cx is above the age of 75
  16. Customer is calling from another country
  17. use customer name at the end of a call e.g "have a great day David"
  18. Speak to multiple people on the same call (husband,wife, child etc)
  19. Agent calls through
  20. cx says they'll call back
  21. Transfer to claims
  22. Infringement Enquiry
  23. Lost Property call
  24. Sucessfully De-Escalate cx