True/False: Wewill continue toaccept wiretransfers.  True/False: TheCID/ARCcarries overfrom SouthwestBusinessAssist. What isSouthwestGroups downsizepercentagepolicy?  What is the cutoff for makingself-servicename changesin GRM? Where can aCustomer locatethe associatedAID with aSouthwestGroup booking? True/False:Depositsapply to finalpayment True/False:CorporateCustomers canonly book Groupsthrough SBApost-launch. True/False:Group Bookingscan be madeoutside thepublishedschedule? What does“OTP” standfor? Bonus:What is itused for? What user type willutilize the OneTime Passcodefunctionality ofSouthwestGroups? True/False: AllSouthwestBusiness Assistusers have accessto SouthwestGroups bookingtoolTrue/False: AGroup Requestholds inventoryfor theCustomer.  True/False:Fares areguaranteedwhen youmodify anitinerary. If a GroupBooking is made55 of more daysbefore departure,when is thedeposit due? What is themaximum numberof Tour Conductorsthat SouthwestGroups will allow? What is a tourconductor?    True/False:Group TravelServices areopen 24/7  What are thethree user typesthat can bookwith SouthwestGroups?  How can aCustomer paywith multipleforms ofpayment? True/False:Group bookingsare arefundableproduct.  What happensif we do notreceive depositor finalpayment bydue date? True/False: If abooking is madeless than 45 daysbefore departure,final payment isdue within onebusiness day What two pages inSBA canCustomersnavigate toSouthwestGroups?  True/False:We’ll acceptPayPal form ofpayment overthe phone.  True/False:new contractsgenerated aftera modificationwill include onlythe new info. True/False:Two bags flyfor free withGroups  What forms ofpayment doesSouthwestGroups accept?  True/False: Wewill continue toaccept wiretransfers.  True/False: TheCID/ARCcarries overfrom SouthwestBusinessAssist. What isSouthwestGroups downsizepercentagepolicy?  What is the cutoff for makingself-servicename changesin GRM? Where can aCustomer locatethe associatedAID with aSouthwestGroup booking? True/False:Depositsapply to finalpayment True/False:CorporateCustomers canonly book Groupsthrough SBApost-launch. True/False:Group Bookingscan be madeoutside thepublishedschedule? What does“OTP” standfor? Bonus:What is itused for? What user type willutilize the OneTime Passcodefunctionality ofSouthwestGroups? True/False: AllSouthwestBusiness Assistusers have accessto SouthwestGroups bookingtoolTrue/False: AGroup Requestholds inventoryfor theCustomer.  True/False:Fares areguaranteedwhen youmodify anitinerary. If a GroupBooking is made55 of more daysbefore departure,when is thedeposit due? What is themaximum numberof Tour Conductorsthat SouthwestGroups will allow? What is a tourconductor?    True/False:Group TravelServices areopen 24/7  What are thethree user typesthat can bookwith SouthwestGroups?  How can aCustomer paywith multipleforms ofpayment? True/False:Group bookingsare arefundableproduct.  What happensif we do notreceive depositor finalpayment bydue date? True/False: If abooking is madeless than 45 daysbefore departure,final payment isdue within onebusiness day What two pages inSBA canCustomersnavigate toSouthwestGroups?  True/False:We’ll acceptPayPal form ofpayment overthe phone.  True/False:new contractsgenerated aftera modificationwill include onlythe new info. True/False:Two bags flyfor free withGroups  What forms ofpayment doesSouthwestGroups accept?  

Groups Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. True/False: We will continue to accept wire transfers.
  2. True/False: The CID/ARC carries over from Southwest Business Assist.
  3. What is Southwest Groups downsize percentage policy?
  4. What is the cut off for making self-service name changes in GRM?
  5. Where can a Customer locate the associated AID with a Southwest Group booking?
  6. True/False: Deposits apply to final payment
  7. True/False: Corporate Customers can only book Groups through SBA post-launch.
  8. True/False: Group Bookings can be made outside the published schedule?
  9. What does “OTP” stand for? Bonus: What is it used for?
  10. What user type will utilize the One Time Passcode functionality of Southwest Groups?
  11. True/False: All Southwest Business Assist users have access to Southwest Groups booking tool
  12. True/False: A Group Request holds inventory for the Customer.
  13. True/False: Fares are guaranteed when you modify an itinerary.
  14. If a Group Booking is made 55 of more days before departure, when is the deposit due?
  15. What is the maximum number of Tour Conductors that Southwest Groups will allow?
  16. What is a tour conductor?
  17. True/False: Group Travel Services are open 24/7
  18. What are the three user types that can book with Southwest Groups?
  19. How can a Customer pay with multiple forms of payment?
  20. True/False: Group bookings are a refundable product.
  21. What happens if we do not receive deposit or final payment by due date?
  22. True/False: If a booking is made less than 45 days before departure, final payment is due within one business day
  23. What two pages in SBA can Customers navigate to Southwest Groups?
  24. True/False: We’ll accept PayPal form of payment over the phone.
  25. True/False: new contracts generated after a modification will include only the new info.
  26. True/False: Two bags fly for free with Groups
  27. What forms of payment does Southwest Groups accept?