What does“OTP” standfor? Bonus:What is itused for? True/False:Fares areguaranteedwhen youmodify anitinerary. How can aCustomer paywith multipleforms ofpayment? True/False:Group Bookingscan be madeoutside thepublishedschedule? What user type willutilize the OneTime Passcodefunctionality ofSouthwestGroups? What is a tourconductor?    True/False:Group bookingsare arefundableproduct.  True/False: Wewill continue toaccept wiretransfers.  Where can aCustomer locatethe associatedAID with aSouthwestGroup booking? True/False: AllSouthwestBusiness Assistusers have accessto SouthwestGroups bookingtoolWhat two pages inSBA canCustomersnavigate toSouthwestGroups?  True/False:new contractsgenerated aftera modificationwill include onlythe new info. If a GroupBooking is made55 of more daysbefore departure,when is thedeposit due? True/False: AGroup Requestholds inventoryfor theCustomer.  True/False: If abooking is madeless than 45 daysbefore departure,final payment isdue within onebusiness day What forms ofpayment doesSouthwestGroups accept?  True/False:Group TravelServices areopen 24/7  True/False: TheCID/ARCcarries overfrom SouthwestBusinessAssist. True/False:CorporateCustomers canonly book Groupsthrough SBApost-launch. What is themaximum numberof Tour Conductorsthat SouthwestGroups will allow? True/False:Depositsapply to finalpayment True/False:We’ll acceptPayPal form ofpayment overthe phone.  What are thethree user typesthat can bookwith SouthwestGroups?  What isSouthwestGroups downsizepercentagepolicy?  What is the cutoff for makingself-servicename changesin GRM? True/False:Two bags flyfor free withGroups  What happensif we do notreceive depositor finalpayment bydue date? What does“OTP” standfor? Bonus:What is itused for? True/False:Fares areguaranteedwhen youmodify anitinerary. How can aCustomer paywith multipleforms ofpayment? True/False:Group Bookingscan be madeoutside thepublishedschedule? What user type willutilize the OneTime Passcodefunctionality ofSouthwestGroups? What is a tourconductor?    True/False:Group bookingsare arefundableproduct.  True/False: Wewill continue toaccept wiretransfers.  Where can aCustomer locatethe associatedAID with aSouthwestGroup booking? True/False: AllSouthwestBusiness Assistusers have accessto SouthwestGroups bookingtoolWhat two pages inSBA canCustomersnavigate toSouthwestGroups?  True/False:new contractsgenerated aftera modificationwill include onlythe new info. If a GroupBooking is made55 of more daysbefore departure,when is thedeposit due? True/False: AGroup Requestholds inventoryfor theCustomer.  True/False: If abooking is madeless than 45 daysbefore departure,final payment isdue within onebusiness day What forms ofpayment doesSouthwestGroups accept?  True/False:Group TravelServices areopen 24/7  True/False: TheCID/ARCcarries overfrom SouthwestBusinessAssist. True/False:CorporateCustomers canonly book Groupsthrough SBApost-launch. What is themaximum numberof Tour Conductorsthat SouthwestGroups will allow? True/False:Depositsapply to finalpayment True/False:We’ll acceptPayPal form ofpayment overthe phone.  What are thethree user typesthat can bookwith SouthwestGroups?  What isSouthwestGroups downsizepercentagepolicy?  What is the cutoff for makingself-servicename changesin GRM? True/False:Two bags flyfor free withGroups  What happensif we do notreceive depositor finalpayment bydue date? 

Groups Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What does “OTP” stand for? Bonus: What is it used for?
  2. True/False: Fares are guaranteed when you modify an itinerary.
  3. How can a Customer pay with multiple forms of payment?
  4. True/False: Group Bookings can be made outside the published schedule?
  5. What user type will utilize the One Time Passcode functionality of Southwest Groups?
  6. What is a tour conductor?
  7. True/False: Group bookings are a refundable product.
  8. True/False: We will continue to accept wire transfers.
  9. Where can a Customer locate the associated AID with a Southwest Group booking?
  10. True/False: All Southwest Business Assist users have access to Southwest Groups booking tool
  11. What two pages in SBA can Customers navigate to Southwest Groups?
  12. True/False: new contracts generated after a modification will include only the new info.
  13. If a Group Booking is made 55 of more days before departure, when is the deposit due?
  14. True/False: A Group Request holds inventory for the Customer.
  15. True/False: If a booking is made less than 45 days before departure, final payment is due within one business day
  16. What forms of payment does Southwest Groups accept?
  17. True/False: Group Travel Services are open 24/7
  18. True/False: The CID/ARC carries over from Southwest Business Assist.
  19. True/False: Corporate Customers can only book Groups through SBA post-launch.
  20. What is the maximum number of Tour Conductors that Southwest Groups will allow?
  21. True/False: Deposits apply to final payment
  22. True/False: We’ll accept PayPal form of payment over the phone.
  23. What are the three user types that can book with Southwest Groups?
  24. What is Southwest Groups downsize percentage policy?
  25. What is the cut off for making self-service name changes in GRM?
  26. True/False: Two bags fly for free with Groups
  27. What happens if we do not receive deposit or final payment by due date?