What is the cutoff for makingself-servicename changesin GRM? True/False:We’ll acceptPayPal form ofpayment overthe phone.  What two pages inSBA canCustomersnavigate toSouthwestGroups?  What user type willutilize the OneTime Passcodefunctionality ofSouthwestGroups? True/False:CorporateCustomers canonly book Groupsthrough SBApost-launch. True/False: AllSouthwestBusiness Assistusers have accessto SouthwestGroups bookingtoolTrue/False:Group Bookingscan be madeoutside thepublishedschedule? If a GroupBooking is made55 of more daysbefore departure,when is thedeposit due? What are thethree user typesthat can bookwith SouthwestGroups?  True/False: TheCID/ARCcarries overfrom SouthwestBusinessAssist. What is themaximum numberof Tour Conductorsthat SouthwestGroups will allow? What isSouthwestGroups downsizepercentagepolicy?  True/False: If abooking is madeless than 45 daysbefore departure,final payment isdue within onebusiness day True/False: Wewill continue toaccept wiretransfers.  What forms ofpayment doesSouthwestGroups accept?  Where can aCustomer locatethe associatedAID with aSouthwestGroup booking? True/False:Depositsapply to finalpayment True/False:Fares areguaranteedwhen youmodify anitinerary. What is a tourconductor?    What does“OTP” standfor? Bonus:What is itused for? True/False: AGroup Requestholds inventoryfor theCustomer.  True/False:Group TravelServices areopen 24/7  How can aCustomer paywith multipleforms ofpayment? True/False:Two bags flyfor free withGroups  True/False:new contractsgenerated aftera modificationwill include onlythe new info. True/False:Group bookingsare arefundableproduct.  What happensif we do notreceive depositor finalpayment bydue date? What is the cutoff for makingself-servicename changesin GRM? True/False:We’ll acceptPayPal form ofpayment overthe phone.  What two pages inSBA canCustomersnavigate toSouthwestGroups?  What user type willutilize the OneTime Passcodefunctionality ofSouthwestGroups? True/False:CorporateCustomers canonly book Groupsthrough SBApost-launch. True/False: AllSouthwestBusiness Assistusers have accessto SouthwestGroups bookingtoolTrue/False:Group Bookingscan be madeoutside thepublishedschedule? If a GroupBooking is made55 of more daysbefore departure,when is thedeposit due? What are thethree user typesthat can bookwith SouthwestGroups?  True/False: TheCID/ARCcarries overfrom SouthwestBusinessAssist. What is themaximum numberof Tour Conductorsthat SouthwestGroups will allow? What isSouthwestGroups downsizepercentagepolicy?  True/False: If abooking is madeless than 45 daysbefore departure,final payment isdue within onebusiness day True/False: Wewill continue toaccept wiretransfers.  What forms ofpayment doesSouthwestGroups accept?  Where can aCustomer locatethe associatedAID with aSouthwestGroup booking? True/False:Depositsapply to finalpayment True/False:Fares areguaranteedwhen youmodify anitinerary. What is a tourconductor?    What does“OTP” standfor? Bonus:What is itused for? True/False: AGroup Requestholds inventoryfor theCustomer.  True/False:Group TravelServices areopen 24/7  How can aCustomer paywith multipleforms ofpayment? True/False:Two bags flyfor free withGroups  True/False:new contractsgenerated aftera modificationwill include onlythe new info. True/False:Group bookingsare arefundableproduct.  What happensif we do notreceive depositor finalpayment bydue date? 

Groups Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What is the cut off for making self-service name changes in GRM?
  2. True/False: We’ll accept PayPal form of payment over the phone.
  3. What two pages in SBA can Customers navigate to Southwest Groups?
  4. What user type will utilize the One Time Passcode functionality of Southwest Groups?
  5. True/False: Corporate Customers can only book Groups through SBA post-launch.
  6. True/False: All Southwest Business Assist users have access to Southwest Groups booking tool
  7. True/False: Group Bookings can be made outside the published schedule?
  8. If a Group Booking is made 55 of more days before departure, when is the deposit due?
  9. What are the three user types that can book with Southwest Groups?
  10. True/False: The CID/ARC carries over from Southwest Business Assist.
  11. What is the maximum number of Tour Conductors that Southwest Groups will allow?
  12. What is Southwest Groups downsize percentage policy?
  13. True/False: If a booking is made less than 45 days before departure, final payment is due within one business day
  14. True/False: We will continue to accept wire transfers.
  15. What forms of payment does Southwest Groups accept?
  16. Where can a Customer locate the associated AID with a Southwest Group booking?
  17. True/False: Deposits apply to final payment
  18. True/False: Fares are guaranteed when you modify an itinerary.
  19. What is a tour conductor?
  20. What does “OTP” stand for? Bonus: What is it used for?
  21. True/False: A Group Request holds inventory for the Customer.
  22. True/False: Group Travel Services are open 24/7
  23. How can a Customer pay with multiple forms of payment?
  24. True/False: Two bags fly for free with Groups
  25. True/False: new contracts generated after a modification will include only the new info.
  26. True/False: Group bookings are a refundable product.
  27. What happens if we do not receive deposit or final payment by due date?