True/False: AllSouthwestBusiness Assistusers have accessto SouthwestGroups bookingtoolWhat is a tourconductor?    True/False: AGroup Requestholds inventoryfor theCustomer.  What happensif we do notreceive depositor finalpayment bydue date? True/False:Depositsapply to finalpayment What does“OTP” standfor? Bonus:What is itused for? What is the cutoff for makingself-servicename changesin GRM? True/False:new contractsgenerated aftera modificationwill include onlythe new info. True/False:Two bags flyfor free withGroups  What isSouthwestGroups downsizepercentagepolicy?  True/False: TheCID/ARCcarries overfrom SouthwestBusinessAssist. What two pages inSBA canCustomersnavigate toSouthwestGroups?  True/False:Group bookingsare arefundableproduct.  True/False:CorporateCustomers canonly book Groupsthrough SBApost-launch. True/False:Fares areguaranteedwhen youmodify anitinerary. What are thethree user typesthat can bookwith SouthwestGroups?  What forms ofpayment doesSouthwestGroups accept?  If a GroupBooking is made55 of more daysbefore departure,when is thedeposit due? How can aCustomer paywith multipleforms ofpayment? True/False: Wewill continue toaccept wiretransfers.  What user type willutilize the OneTime Passcodefunctionality ofSouthwestGroups? Where can aCustomer locatethe associatedAID with aSouthwestGroup booking? True/False:Group TravelServices areopen 24/7  True/False: If abooking is madeless than 45 daysbefore departure,final payment isdue within onebusiness day True/False:We’ll acceptPayPal form ofpayment overthe phone.  What is themaximum numberof Tour Conductorsthat SouthwestGroups will allow? True/False:Group Bookingscan be madeoutside thepublishedschedule? True/False: AllSouthwestBusiness Assistusers have accessto SouthwestGroups bookingtoolWhat is a tourconductor?    True/False: AGroup Requestholds inventoryfor theCustomer.  What happensif we do notreceive depositor finalpayment bydue date? True/False:Depositsapply to finalpayment What does“OTP” standfor? Bonus:What is itused for? What is the cutoff for makingself-servicename changesin GRM? True/False:new contractsgenerated aftera modificationwill include onlythe new info. True/False:Two bags flyfor free withGroups  What isSouthwestGroups downsizepercentagepolicy?  True/False: TheCID/ARCcarries overfrom SouthwestBusinessAssist. What two pages inSBA canCustomersnavigate toSouthwestGroups?  True/False:Group bookingsare arefundableproduct.  True/False:CorporateCustomers canonly book Groupsthrough SBApost-launch. True/False:Fares areguaranteedwhen youmodify anitinerary. What are thethree user typesthat can bookwith SouthwestGroups?  What forms ofpayment doesSouthwestGroups accept?  If a GroupBooking is made55 of more daysbefore departure,when is thedeposit due? How can aCustomer paywith multipleforms ofpayment? True/False: Wewill continue toaccept wiretransfers.  What user type willutilize the OneTime Passcodefunctionality ofSouthwestGroups? Where can aCustomer locatethe associatedAID with aSouthwestGroup booking? True/False:Group TravelServices areopen 24/7  True/False: If abooking is madeless than 45 daysbefore departure,final payment isdue within onebusiness day True/False:We’ll acceptPayPal form ofpayment overthe phone.  What is themaximum numberof Tour Conductorsthat SouthwestGroups will allow? True/False:Group Bookingscan be madeoutside thepublishedschedule? 

Groups Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. True/False: All Southwest Business Assist users have access to Southwest Groups booking tool
  2. What is a tour conductor?
  3. True/False: A Group Request holds inventory for the Customer.
  4. What happens if we do not receive deposit or final payment by due date?
  5. True/False: Deposits apply to final payment
  6. What does “OTP” stand for? Bonus: What is it used for?
  7. What is the cut off for making self-service name changes in GRM?
  8. True/False: new contracts generated after a modification will include only the new info.
  9. True/False: Two bags fly for free with Groups
  10. What is Southwest Groups downsize percentage policy?
  11. True/False: The CID/ARC carries over from Southwest Business Assist.
  12. What two pages in SBA can Customers navigate to Southwest Groups?
  13. True/False: Group bookings are a refundable product.
  14. True/False: Corporate Customers can only book Groups through SBA post-launch.
  15. True/False: Fares are guaranteed when you modify an itinerary.
  16. What are the three user types that can book with Southwest Groups?
  17. What forms of payment does Southwest Groups accept?
  18. If a Group Booking is made 55 of more days before departure, when is the deposit due?
  19. How can a Customer pay with multiple forms of payment?
  20. True/False: We will continue to accept wire transfers.
  21. What user type will utilize the One Time Passcode functionality of Southwest Groups?
  22. Where can a Customer locate the associated AID with a Southwest Group booking?
  23. True/False: Group Travel Services are open 24/7
  24. True/False: If a booking is made less than 45 days before departure, final payment is due within one business day
  25. True/False: We’ll accept PayPal form of payment over the phone.
  26. What is the maximum number of Tour Conductors that Southwest Groups will allow?
  27. True/False: Group Bookings can be made outside the published schedule?