True/False: TheCID/ARCcarries overfrom SouthwestBusinessAssist. True/False:Fares areguaranteedwhen youmodify anitinerary. True/False: Wewill continue toaccept wiretransfers.  True/False:new contractsgenerated aftera modificationwill include onlythe new info. True/False:Group Bookingscan be madeoutside thepublishedschedule? What user type willutilize the OneTime Passcodefunctionality ofSouthwestGroups? True/False:CorporateCustomers canonly book Groupsthrough SBApost-launch. What is themaximum numberof Tour Conductorsthat SouthwestGroups will allow? How can aCustomer paywith multipleforms ofpayment? True/False:Two bags flyfor free withGroups  True/False:Depositsapply to finalpayment What two pages inSBA canCustomersnavigate toSouthwestGroups?  True/False:Group TravelServices areopen 24/7  True/False:Group bookingsare arefundableproduct.  Where can aCustomer locatethe associatedAID with aSouthwestGroup booking? True/False:We’ll acceptPayPal form ofpayment overthe phone.  True/False: If abooking is madeless than 45 daysbefore departure,final payment isdue within onebusiness day What forms ofpayment doesSouthwestGroups accept?  What is a tourconductor?    What is the cutoff for makingself-servicename changesin GRM? What are thethree user typesthat can bookwith SouthwestGroups?  What isSouthwestGroups downsizepercentagepolicy?  If a GroupBooking is made55 of more daysbefore departure,when is thedeposit due? What happensif we do notreceive depositor finalpayment bydue date? True/False: AllSouthwestBusiness Assistusers have accessto SouthwestGroups bookingtoolWhat does“OTP” standfor? Bonus:What is itused for? True/False: AGroup Requestholds inventoryfor theCustomer.  True/False: TheCID/ARCcarries overfrom SouthwestBusinessAssist. True/False:Fares areguaranteedwhen youmodify anitinerary. True/False: Wewill continue toaccept wiretransfers.  True/False:new contractsgenerated aftera modificationwill include onlythe new info. True/False:Group Bookingscan be madeoutside thepublishedschedule? What user type willutilize the OneTime Passcodefunctionality ofSouthwestGroups? True/False:CorporateCustomers canonly book Groupsthrough SBApost-launch. What is themaximum numberof Tour Conductorsthat SouthwestGroups will allow? How can aCustomer paywith multipleforms ofpayment? True/False:Two bags flyfor free withGroups  True/False:Depositsapply to finalpayment What two pages inSBA canCustomersnavigate toSouthwestGroups?  True/False:Group TravelServices areopen 24/7  True/False:Group bookingsare arefundableproduct.  Where can aCustomer locatethe associatedAID with aSouthwestGroup booking? True/False:We’ll acceptPayPal form ofpayment overthe phone.  True/False: If abooking is madeless than 45 daysbefore departure,final payment isdue within onebusiness day What forms ofpayment doesSouthwestGroups accept?  What is a tourconductor?    What is the cutoff for makingself-servicename changesin GRM? What are thethree user typesthat can bookwith SouthwestGroups?  What isSouthwestGroups downsizepercentagepolicy?  If a GroupBooking is made55 of more daysbefore departure,when is thedeposit due? What happensif we do notreceive depositor finalpayment bydue date? True/False: AllSouthwestBusiness Assistusers have accessto SouthwestGroups bookingtoolWhat does“OTP” standfor? Bonus:What is itused for? True/False: AGroup Requestholds inventoryfor theCustomer.  

Groups Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. True/False: The CID/ARC carries over from Southwest Business Assist.
  2. True/False: Fares are guaranteed when you modify an itinerary.
  3. True/False: We will continue to accept wire transfers.
  4. True/False: new contracts generated after a modification will include only the new info.
  5. True/False: Group Bookings can be made outside the published schedule?
  6. What user type will utilize the One Time Passcode functionality of Southwest Groups?
  7. True/False: Corporate Customers can only book Groups through SBA post-launch.
  8. What is the maximum number of Tour Conductors that Southwest Groups will allow?
  9. How can a Customer pay with multiple forms of payment?
  10. True/False: Two bags fly for free with Groups
  11. True/False: Deposits apply to final payment
  12. What two pages in SBA can Customers navigate to Southwest Groups?
  13. True/False: Group Travel Services are open 24/7
  14. True/False: Group bookings are a refundable product.
  15. Where can a Customer locate the associated AID with a Southwest Group booking?
  16. True/False: We’ll accept PayPal form of payment over the phone.
  17. True/False: If a booking is made less than 45 days before departure, final payment is due within one business day
  18. What forms of payment does Southwest Groups accept?
  19. What is a tour conductor?
  20. What is the cut off for making self-service name changes in GRM?
  21. What are the three user types that can book with Southwest Groups?
  22. What is Southwest Groups downsize percentage policy?
  23. If a Group Booking is made 55 of more days before departure, when is the deposit due?
  24. What happens if we do not receive deposit or final payment by due date?
  25. True/False: All Southwest Business Assist users have access to Southwest Groups booking tool
  26. What does “OTP” stand for? Bonus: What is it used for?
  27. True/False: A Group Request holds inventory for the Customer.