True/False:new contractsgenerated aftera modificationwill include onlythe new info. True/False: AllSouthwestBusiness Assistusers have accessto SouthwestGroups bookingtoolTrue/False: AGroup Requestholds inventoryfor theCustomer.  True/False: If abooking is madeless than 45 daysbefore departure,final payment isdue within onebusiness day True/False:Depositsapply to finalpayment What is a tourconductor?    What forms ofpayment doesSouthwestGroups accept?  What two pages inSBA canCustomersnavigate toSouthwestGroups?  What is the cutoff for makingself-servicename changesin GRM? How can aCustomer paywith multipleforms ofpayment? True/False:CorporateCustomers canonly book Groupsthrough SBApost-launch. True/False:We’ll acceptPayPal form ofpayment overthe phone.  True/False:Two bags flyfor free withGroups  What happensif we do notreceive depositor finalpayment bydue date? What are thethree user typesthat can bookwith SouthwestGroups?  True/False:Group Bookingscan be madeoutside thepublishedschedule? If a GroupBooking is made55 of more daysbefore departure,when is thedeposit due? True/False:Group TravelServices areopen 24/7  True/False: Wewill continue toaccept wiretransfers.  True/False:Fares areguaranteedwhen youmodify anitinerary. True/False:Group bookingsare arefundableproduct.  What is themaximum numberof Tour Conductorsthat SouthwestGroups will allow? What isSouthwestGroups downsizepercentagepolicy?  What does“OTP” standfor? Bonus:What is itused for? What user type willutilize the OneTime Passcodefunctionality ofSouthwestGroups? Where can aCustomer locatethe associatedAID with aSouthwestGroup booking? True/False: TheCID/ARCcarries overfrom SouthwestBusinessAssist. True/False:new contractsgenerated aftera modificationwill include onlythe new info. True/False: AllSouthwestBusiness Assistusers have accessto SouthwestGroups bookingtoolTrue/False: AGroup Requestholds inventoryfor theCustomer.  True/False: If abooking is madeless than 45 daysbefore departure,final payment isdue within onebusiness day True/False:Depositsapply to finalpayment What is a tourconductor?    What forms ofpayment doesSouthwestGroups accept?  What two pages inSBA canCustomersnavigate toSouthwestGroups?  What is the cutoff for makingself-servicename changesin GRM? How can aCustomer paywith multipleforms ofpayment? True/False:CorporateCustomers canonly book Groupsthrough SBApost-launch. True/False:We’ll acceptPayPal form ofpayment overthe phone.  True/False:Two bags flyfor free withGroups  What happensif we do notreceive depositor finalpayment bydue date? What are thethree user typesthat can bookwith SouthwestGroups?  True/False:Group Bookingscan be madeoutside thepublishedschedule? If a GroupBooking is made55 of more daysbefore departure,when is thedeposit due? True/False:Group TravelServices areopen 24/7  True/False: Wewill continue toaccept wiretransfers.  True/False:Fares areguaranteedwhen youmodify anitinerary. True/False:Group bookingsare arefundableproduct.  What is themaximum numberof Tour Conductorsthat SouthwestGroups will allow? What isSouthwestGroups downsizepercentagepolicy?  What does“OTP” standfor? Bonus:What is itused for? What user type willutilize the OneTime Passcodefunctionality ofSouthwestGroups? Where can aCustomer locatethe associatedAID with aSouthwestGroup booking? True/False: TheCID/ARCcarries overfrom SouthwestBusinessAssist. 

Groups Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. True/False: new contracts generated after a modification will include only the new info.
  2. True/False: All Southwest Business Assist users have access to Southwest Groups booking tool
  3. True/False: A Group Request holds inventory for the Customer.
  4. True/False: If a booking is made less than 45 days before departure, final payment is due within one business day
  5. True/False: Deposits apply to final payment
  6. What is a tour conductor?
  7. What forms of payment does Southwest Groups accept?
  8. What two pages in SBA can Customers navigate to Southwest Groups?
  9. What is the cut off for making self-service name changes in GRM?
  10. How can a Customer pay with multiple forms of payment?
  11. True/False: Corporate Customers can only book Groups through SBA post-launch.
  12. True/False: We’ll accept PayPal form of payment over the phone.
  13. True/False: Two bags fly for free with Groups
  14. What happens if we do not receive deposit or final payment by due date?
  15. What are the three user types that can book with Southwest Groups?
  16. True/False: Group Bookings can be made outside the published schedule?
  17. If a Group Booking is made 55 of more days before departure, when is the deposit due?
  18. True/False: Group Travel Services are open 24/7
  19. True/False: We will continue to accept wire transfers.
  20. True/False: Fares are guaranteed when you modify an itinerary.
  21. True/False: Group bookings are a refundable product.
  22. What is the maximum number of Tour Conductors that Southwest Groups will allow?
  23. What is Southwest Groups downsize percentage policy?
  24. What does “OTP” stand for? Bonus: What is it used for?
  25. What user type will utilize the One Time Passcode functionality of Southwest Groups?
  26. Where can a Customer locate the associated AID with a Southwest Group booking?
  27. True/False: The CID/ARC carries over from Southwest Business Assist.