True/False:Group TravelServices areopen 24/7  What user type willutilize the OneTime Passcodefunctionality ofSouthwestGroups? True/False:Group Bookingscan be madeoutside thepublishedschedule? What two pages inSBA canCustomersnavigate toSouthwestGroups?  True/False:Depositsapply to finalpayment What is a tourconductor?    Where can aCustomer locatethe associatedAID with aSouthwestGroup booking? What are thethree user typesthat can bookwith SouthwestGroups?  What is themaximum numberof Tour Conductorsthat SouthwestGroups will allow? True/False: AGroup Requestholds inventoryfor theCustomer.  True/False:Group bookingsare arefundableproduct.  If a GroupBooking is made55 of more daysbefore departure,when is thedeposit due? What forms ofpayment doesSouthwestGroups accept?  How can aCustomer paywith multipleforms ofpayment? What isSouthwestGroups downsizepercentagepolicy?  True/False: TheCID/ARCcarries overfrom SouthwestBusinessAssist. True/False: If abooking is madeless than 45 daysbefore departure,final payment isdue within onebusiness day True/False:CorporateCustomers canonly book Groupsthrough SBApost-launch. True/False:new contractsgenerated aftera modificationwill include onlythe new info. True/False: Wewill continue toaccept wiretransfers.  True/False:Fares areguaranteedwhen youmodify anitinerary. True/False:We’ll acceptPayPal form ofpayment overthe phone.  What does“OTP” standfor? Bonus:What is itused for? True/False:Two bags flyfor free withGroups  What is the cutoff for makingself-servicename changesin GRM? What happensif we do notreceive depositor finalpayment bydue date? True/False: AllSouthwestBusiness Assistusers have accessto SouthwestGroups bookingtoolTrue/False:Group TravelServices areopen 24/7  What user type willutilize the OneTime Passcodefunctionality ofSouthwestGroups? True/False:Group Bookingscan be madeoutside thepublishedschedule? What two pages inSBA canCustomersnavigate toSouthwestGroups?  True/False:Depositsapply to finalpayment What is a tourconductor?    Where can aCustomer locatethe associatedAID with aSouthwestGroup booking? What are thethree user typesthat can bookwith SouthwestGroups?  What is themaximum numberof Tour Conductorsthat SouthwestGroups will allow? True/False: AGroup Requestholds inventoryfor theCustomer.  True/False:Group bookingsare arefundableproduct.  If a GroupBooking is made55 of more daysbefore departure,when is thedeposit due? What forms ofpayment doesSouthwestGroups accept?  How can aCustomer paywith multipleforms ofpayment? What isSouthwestGroups downsizepercentagepolicy?  True/False: TheCID/ARCcarries overfrom SouthwestBusinessAssist. True/False: If abooking is madeless than 45 daysbefore departure,final payment isdue within onebusiness day True/False:CorporateCustomers canonly book Groupsthrough SBApost-launch. True/False:new contractsgenerated aftera modificationwill include onlythe new info. True/False: Wewill continue toaccept wiretransfers.  True/False:Fares areguaranteedwhen youmodify anitinerary. True/False:We’ll acceptPayPal form ofpayment overthe phone.  What does“OTP” standfor? Bonus:What is itused for? True/False:Two bags flyfor free withGroups  What is the cutoff for makingself-servicename changesin GRM? What happensif we do notreceive depositor finalpayment bydue date? True/False: AllSouthwestBusiness Assistusers have accessto SouthwestGroups bookingtool

Groups Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. True/False: Group Travel Services are open 24/7
  2. What user type will utilize the One Time Passcode functionality of Southwest Groups?
  3. True/False: Group Bookings can be made outside the published schedule?
  4. What two pages in SBA can Customers navigate to Southwest Groups?
  5. True/False: Deposits apply to final payment
  6. What is a tour conductor?
  7. Where can a Customer locate the associated AID with a Southwest Group booking?
  8. What are the three user types that can book with Southwest Groups?
  9. What is the maximum number of Tour Conductors that Southwest Groups will allow?
  10. True/False: A Group Request holds inventory for the Customer.
  11. True/False: Group bookings are a refundable product.
  12. If a Group Booking is made 55 of more days before departure, when is the deposit due?
  13. What forms of payment does Southwest Groups accept?
  14. How can a Customer pay with multiple forms of payment?
  15. What is Southwest Groups downsize percentage policy?
  16. True/False: The CID/ARC carries over from Southwest Business Assist.
  17. True/False: If a booking is made less than 45 days before departure, final payment is due within one business day
  18. True/False: Corporate Customers can only book Groups through SBA post-launch.
  19. True/False: new contracts generated after a modification will include only the new info.
  20. True/False: We will continue to accept wire transfers.
  21. True/False: Fares are guaranteed when you modify an itinerary.
  22. True/False: We’ll accept PayPal form of payment over the phone.
  23. What does “OTP” stand for? Bonus: What is it used for?
  24. True/False: Two bags fly for free with Groups
  25. What is the cut off for making self-service name changes in GRM?
  26. What happens if we do not receive deposit or final payment by due date?
  27. True/False: All Southwest Business Assist users have access to Southwest Groups booking tool