What does“OTP” standfor? Bonus:What is itused for? What happensif we do notreceive depositor finalpayment bydue date? What two pages inSBA canCustomersnavigate toSouthwestGroups?  True/False:Group bookingsare arefundableproduct.  What forms ofpayment doesSouthwestGroups accept?  What user type willutilize the OneTime Passcodefunctionality ofSouthwestGroups? If a GroupBooking is made55 of more daysbefore departure,when is thedeposit due? What isSouthwestGroups downsizepercentagepolicy?  True/False:Group Bookingscan be madeoutside thepublishedschedule? True/False:Depositsapply to finalpayment Where can aCustomer locatethe associatedAID with aSouthwestGroup booking? True/False:CorporateCustomers canonly book Groupsthrough SBApost-launch. True/False: If abooking is madeless than 45 daysbefore departure,final payment isdue within onebusiness day True/False:new contractsgenerated aftera modificationwill include onlythe new info. True/False: AGroup Requestholds inventoryfor theCustomer.  True/False: TheCID/ARCcarries overfrom SouthwestBusinessAssist. True/False:Group TravelServices areopen 24/7  What is themaximum numberof Tour Conductorsthat SouthwestGroups will allow? How can aCustomer paywith multipleforms ofpayment? True/False:We’ll acceptPayPal form ofpayment overthe phone.  True/False:Two bags flyfor free withGroups  What is the cutoff for makingself-servicename changesin GRM? What are thethree user typesthat can bookwith SouthwestGroups?  True/False:Fares areguaranteedwhen youmodify anitinerary. What is a tourconductor?    True/False: Wewill continue toaccept wiretransfers.  True/False: AllSouthwestBusiness Assistusers have accessto SouthwestGroups bookingtoolWhat does“OTP” standfor? Bonus:What is itused for? What happensif we do notreceive depositor finalpayment bydue date? What two pages inSBA canCustomersnavigate toSouthwestGroups?  True/False:Group bookingsare arefundableproduct.  What forms ofpayment doesSouthwestGroups accept?  What user type willutilize the OneTime Passcodefunctionality ofSouthwestGroups? If a GroupBooking is made55 of more daysbefore departure,when is thedeposit due? What isSouthwestGroups downsizepercentagepolicy?  True/False:Group Bookingscan be madeoutside thepublishedschedule? True/False:Depositsapply to finalpayment Where can aCustomer locatethe associatedAID with aSouthwestGroup booking? True/False:CorporateCustomers canonly book Groupsthrough SBApost-launch. True/False: If abooking is madeless than 45 daysbefore departure,final payment isdue within onebusiness day True/False:new contractsgenerated aftera modificationwill include onlythe new info. True/False: AGroup Requestholds inventoryfor theCustomer.  True/False: TheCID/ARCcarries overfrom SouthwestBusinessAssist. True/False:Group TravelServices areopen 24/7  What is themaximum numberof Tour Conductorsthat SouthwestGroups will allow? How can aCustomer paywith multipleforms ofpayment? True/False:We’ll acceptPayPal form ofpayment overthe phone.  True/False:Two bags flyfor free withGroups  What is the cutoff for makingself-servicename changesin GRM? What are thethree user typesthat can bookwith SouthwestGroups?  True/False:Fares areguaranteedwhen youmodify anitinerary. What is a tourconductor?    True/False: Wewill continue toaccept wiretransfers.  True/False: AllSouthwestBusiness Assistusers have accessto SouthwestGroups bookingtool

Groups Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What does “OTP” stand for? Bonus: What is it used for?
  2. What happens if we do not receive deposit or final payment by due date?
  3. What two pages in SBA can Customers navigate to Southwest Groups?
  4. True/False: Group bookings are a refundable product.
  5. What forms of payment does Southwest Groups accept?
  6. What user type will utilize the One Time Passcode functionality of Southwest Groups?
  7. If a Group Booking is made 55 of more days before departure, when is the deposit due?
  8. What is Southwest Groups downsize percentage policy?
  9. True/False: Group Bookings can be made outside the published schedule?
  10. True/False: Deposits apply to final payment
  11. Where can a Customer locate the associated AID with a Southwest Group booking?
  12. True/False: Corporate Customers can only book Groups through SBA post-launch.
  13. True/False: If a booking is made less than 45 days before departure, final payment is due within one business day
  14. True/False: new contracts generated after a modification will include only the new info.
  15. True/False: A Group Request holds inventory for the Customer.
  16. True/False: The CID/ARC carries over from Southwest Business Assist.
  17. True/False: Group Travel Services are open 24/7
  18. What is the maximum number of Tour Conductors that Southwest Groups will allow?
  19. How can a Customer pay with multiple forms of payment?
  20. True/False: We’ll accept PayPal form of payment over the phone.
  21. True/False: Two bags fly for free with Groups
  22. What is the cut off for making self-service name changes in GRM?
  23. What are the three user types that can book with Southwest Groups?
  24. True/False: Fares are guaranteed when you modify an itinerary.
  25. What is a tour conductor?
  26. True/False: We will continue to accept wire transfers.
  27. True/False: All Southwest Business Assist users have access to Southwest Groups booking tool