True/False:CorporateCustomers canonly book Groupsthrough SBApost-launch. What happensif we do notreceive depositor finalpayment bydue date? What is themaximum numberof Tour Conductorsthat SouthwestGroups will allow? True/False: AGroup Requestholds inventoryfor theCustomer.  True/False:Depositsapply to finalpayment True/False: TheCID/ARCcarries overfrom SouthwestBusinessAssist. True/False:Group bookingsare arefundableproduct.  What are thethree user typesthat can bookwith SouthwestGroups?  True/False: Wewill continue toaccept wiretransfers.  True/False:Two bags flyfor free withGroups  What is the cutoff for makingself-servicename changesin GRM? True/False:Group TravelServices areopen 24/7  What two pages inSBA canCustomersnavigate toSouthwestGroups?  What does“OTP” standfor? Bonus:What is itused for? What forms ofpayment doesSouthwestGroups accept?  True/False: If abooking is madeless than 45 daysbefore departure,final payment isdue within onebusiness day What is a tourconductor?    What user type willutilize the OneTime Passcodefunctionality ofSouthwestGroups? What isSouthwestGroups downsizepercentagepolicy?  How can aCustomer paywith multipleforms ofpayment? True/False:new contractsgenerated aftera modificationwill include onlythe new info. True/False:Fares areguaranteedwhen youmodify anitinerary. True/False:We’ll acceptPayPal form ofpayment overthe phone.  True/False:Group Bookingscan be madeoutside thepublishedschedule? Where can aCustomer locatethe associatedAID with aSouthwestGroup booking? If a GroupBooking is made55 of more daysbefore departure,when is thedeposit due? True/False: AllSouthwestBusiness Assistusers have accessto SouthwestGroups bookingtoolTrue/False:CorporateCustomers canonly book Groupsthrough SBApost-launch. What happensif we do notreceive depositor finalpayment bydue date? What is themaximum numberof Tour Conductorsthat SouthwestGroups will allow? True/False: AGroup Requestholds inventoryfor theCustomer.  True/False:Depositsapply to finalpayment True/False: TheCID/ARCcarries overfrom SouthwestBusinessAssist. True/False:Group bookingsare arefundableproduct.  What are thethree user typesthat can bookwith SouthwestGroups?  True/False: Wewill continue toaccept wiretransfers.  True/False:Two bags flyfor free withGroups  What is the cutoff for makingself-servicename changesin GRM? True/False:Group TravelServices areopen 24/7  What two pages inSBA canCustomersnavigate toSouthwestGroups?  What does“OTP” standfor? Bonus:What is itused for? What forms ofpayment doesSouthwestGroups accept?  True/False: If abooking is madeless than 45 daysbefore departure,final payment isdue within onebusiness day What is a tourconductor?    What user type willutilize the OneTime Passcodefunctionality ofSouthwestGroups? What isSouthwestGroups downsizepercentagepolicy?  How can aCustomer paywith multipleforms ofpayment? True/False:new contractsgenerated aftera modificationwill include onlythe new info. True/False:Fares areguaranteedwhen youmodify anitinerary. True/False:We’ll acceptPayPal form ofpayment overthe phone.  True/False:Group Bookingscan be madeoutside thepublishedschedule? Where can aCustomer locatethe associatedAID with aSouthwestGroup booking? If a GroupBooking is made55 of more daysbefore departure,when is thedeposit due? True/False: AllSouthwestBusiness Assistusers have accessto SouthwestGroups bookingtool

Groups Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. True/False: Corporate Customers can only book Groups through SBA post-launch.
  2. What happens if we do not receive deposit or final payment by due date?
  3. What is the maximum number of Tour Conductors that Southwest Groups will allow?
  4. True/False: A Group Request holds inventory for the Customer.
  5. True/False: Deposits apply to final payment
  6. True/False: The CID/ARC carries over from Southwest Business Assist.
  7. True/False: Group bookings are a refundable product.
  8. What are the three user types that can book with Southwest Groups?
  9. True/False: We will continue to accept wire transfers.
  10. True/False: Two bags fly for free with Groups
  11. What is the cut off for making self-service name changes in GRM?
  12. True/False: Group Travel Services are open 24/7
  13. What two pages in SBA can Customers navigate to Southwest Groups?
  14. What does “OTP” stand for? Bonus: What is it used for?
  15. What forms of payment does Southwest Groups accept?
  16. True/False: If a booking is made less than 45 days before departure, final payment is due within one business day
  17. What is a tour conductor?
  18. What user type will utilize the One Time Passcode functionality of Southwest Groups?
  19. What is Southwest Groups downsize percentage policy?
  20. How can a Customer pay with multiple forms of payment?
  21. True/False: new contracts generated after a modification will include only the new info.
  22. True/False: Fares are guaranteed when you modify an itinerary.
  23. True/False: We’ll accept PayPal form of payment over the phone.
  24. True/False: Group Bookings can be made outside the published schedule?
  25. Where can a Customer locate the associated AID with a Southwest Group booking?
  26. If a Group Booking is made 55 of more days before departure, when is the deposit due?
  27. True/False: All Southwest Business Assist users have access to Southwest Groups booking tool