What does“OTP” standfor? Bonus:What is itused for? True/False: If abooking is madeless than 45 daysbefore departure,final payment isdue within onebusiness day True/False: Wewill continue toaccept wiretransfers.  Where can aCustomer locatethe associatedAID with aSouthwestGroup booking? What forms ofpayment doesSouthwestGroups accept?  True/False:Two bags flyfor free withGroups  True/False:Fares areguaranteedwhen youmodify anitinerary. What are thethree user typesthat can bookwith SouthwestGroups?  What is a tourconductor?    True/False:Group TravelServices areopen 24/7  What two pages inSBA canCustomersnavigate toSouthwestGroups?  If a GroupBooking is made55 of more daysbefore departure,when is thedeposit due? What is themaximum numberof Tour Conductorsthat SouthwestGroups will allow? What is the cutoff for makingself-servicename changesin GRM? True/False:Depositsapply to finalpayment True/False:We’ll acceptPayPal form ofpayment overthe phone.  What isSouthwestGroups downsizepercentagepolicy?  How can aCustomer paywith multipleforms ofpayment? True/False:Group Bookingscan be madeoutside thepublishedschedule? True/False: AGroup Requestholds inventoryfor theCustomer.  True/False:new contractsgenerated aftera modificationwill include onlythe new info. True/False:CorporateCustomers canonly book Groupsthrough SBApost-launch. What user type willutilize the OneTime Passcodefunctionality ofSouthwestGroups? True/False:Group bookingsare arefundableproduct.  True/False: AllSouthwestBusiness Assistusers have accessto SouthwestGroups bookingtoolTrue/False: TheCID/ARCcarries overfrom SouthwestBusinessAssist. What happensif we do notreceive depositor finalpayment bydue date? What does“OTP” standfor? Bonus:What is itused for? True/False: If abooking is madeless than 45 daysbefore departure,final payment isdue within onebusiness day True/False: Wewill continue toaccept wiretransfers.  Where can aCustomer locatethe associatedAID with aSouthwestGroup booking? What forms ofpayment doesSouthwestGroups accept?  True/False:Two bags flyfor free withGroups  True/False:Fares areguaranteedwhen youmodify anitinerary. What are thethree user typesthat can bookwith SouthwestGroups?  What is a tourconductor?    True/False:Group TravelServices areopen 24/7  What two pages inSBA canCustomersnavigate toSouthwestGroups?  If a GroupBooking is made55 of more daysbefore departure,when is thedeposit due? What is themaximum numberof Tour Conductorsthat SouthwestGroups will allow? What is the cutoff for makingself-servicename changesin GRM? True/False:Depositsapply to finalpayment True/False:We’ll acceptPayPal form ofpayment overthe phone.  What isSouthwestGroups downsizepercentagepolicy?  How can aCustomer paywith multipleforms ofpayment? True/False:Group Bookingscan be madeoutside thepublishedschedule? True/False: AGroup Requestholds inventoryfor theCustomer.  True/False:new contractsgenerated aftera modificationwill include onlythe new info. True/False:CorporateCustomers canonly book Groupsthrough SBApost-launch. What user type willutilize the OneTime Passcodefunctionality ofSouthwestGroups? True/False:Group bookingsare arefundableproduct.  True/False: AllSouthwestBusiness Assistusers have accessto SouthwestGroups bookingtoolTrue/False: TheCID/ARCcarries overfrom SouthwestBusinessAssist. What happensif we do notreceive depositor finalpayment bydue date? 

Groups Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What does “OTP” stand for? Bonus: What is it used for?
  2. True/False: If a booking is made less than 45 days before departure, final payment is due within one business day
  3. True/False: We will continue to accept wire transfers.
  4. Where can a Customer locate the associated AID with a Southwest Group booking?
  5. What forms of payment does Southwest Groups accept?
  6. True/False: Two bags fly for free with Groups
  7. True/False: Fares are guaranteed when you modify an itinerary.
  8. What are the three user types that can book with Southwest Groups?
  9. What is a tour conductor?
  10. True/False: Group Travel Services are open 24/7
  11. What two pages in SBA can Customers navigate to Southwest Groups?
  12. If a Group Booking is made 55 of more days before departure, when is the deposit due?
  13. What is the maximum number of Tour Conductors that Southwest Groups will allow?
  14. What is the cut off for making self-service name changes in GRM?
  15. True/False: Deposits apply to final payment
  16. True/False: We’ll accept PayPal form of payment over the phone.
  17. What is Southwest Groups downsize percentage policy?
  18. How can a Customer pay with multiple forms of payment?
  19. True/False: Group Bookings can be made outside the published schedule?
  20. True/False: A Group Request holds inventory for the Customer.
  21. True/False: new contracts generated after a modification will include only the new info.
  22. True/False: Corporate Customers can only book Groups through SBA post-launch.
  23. What user type will utilize the One Time Passcode functionality of Southwest Groups?
  24. True/False: Group bookings are a refundable product.
  25. True/False: All Southwest Business Assist users have access to Southwest Groups booking tool
  26. True/False: The CID/ARC carries over from Southwest Business Assist.
  27. What happens if we do not receive deposit or final payment by due date?