Sell BondiBoost to aguestIntroduce aguest to aserviceprofessionalWalk aguest totheirdestinationGenuinelycomplementa guestTell a guestabout anupcomingeventUpsellfromMass toPrestigeOffer abasketGet aSPARKLE!!introduceyourself toa guest bynameUse the UBApp to checkproductreviews for aguestUse thephrase thatpays to openthe creditconversationAsk anopen endeddiscoveryquestionGet aSPARKLE!!Watch aDMT and letyour GELknow whatyou learnedDo aS2DThanka guestOffer mPOSto checkouta guest onthe floorTell aguestabout aGWPOffer acolormatchShow aguest how touse theFragranceFinderBuild abasket of5 items ormoreUse thephrase thatpays to openthe creditconversationGet aSPARKLE!!!Open a newloyaltyaccount with100% dataSell BondiBoost to aguestIntroduce aguest to aserviceprofessionalWalk aguest totheirdestinationGenuinelycomplementa guestTell a guestabout anupcomingeventUpsellfromMass toPrestigeOffer abasketGet aSPARKLE!!introduceyourself toa guest bynameUse the UBApp to checkproductreviews for aguestUse thephrase thatpays to openthe creditconversationAsk anopen endeddiscoveryquestionGet aSPARKLE!!Watch aDMT and letyour GELknow whatyou learnedDo aS2DThanka guestOffer mPOSto checkouta guest onthe floorTell aguestabout aGWPOffer acolormatchShow aguest how touse theFragranceFinderBuild abasket of5 items ormoreUse thephrase thatpays to openthe creditconversationGet aSPARKLE!!!Open a newloyaltyaccount with100% data

GUEST ENGAGEMENT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Sell Bondi Boost to a guest
  2. Introduce a guest to a service professional
  3. Walk a guest to their destination
  4. Genuinely complement a guest
  5. Tell a guest about an upcoming event
  6. Upsell from Mass to Prestige
  7. Offer a basket
  8. Get a SPARKLE!!
  9. introduce yourself to a guest by name
  10. Use the UB App to check product reviews for a guest
  11. Use the phrase that pays to open the credit conversation
  12. Ask an open ended discovery question
  13. Get a SPARKLE!!
  14. Watch a DMT and let your GEL know what you learned
  15. Do a S2D
  16. Thank a guest
  17. Offer mPOS to checkout a guest on the floor
  18. Tell a guest about a GWP
  19. Offer a color match
  20. Show a guest how to use the Fragrance Finder
  21. Build a basket of 5 items or more
  22. Use the phrase that pays to open the credit conversation
  23. Get a SPARKLE!!!
  24. Open a new loyalty account with 100% data