Do aS2DUse thephrase thatpays to openthe creditconversationUpsellfromMass toPrestigeBuild abasket of5 items ormoreUse thephrase thatpays to openthe creditconversationTell a guestabout anupcomingeventOffer abasketGet aSPARKLE!!Show aguest how touse theFragranceFinderUse the UBApp to checkproductreviews for aguestIntroduce aguest to aserviceprofessionalintroduceyourself toa guest bynameGet aSPARKLE!!!Watch aDMT and letyour GELknow whatyou learnedOffer acolormatchOpen a newloyaltyaccount with100% dataGet aSPARKLE!!Sell BondiBoost to aguestWalk aguest totheirdestinationTell aguestabout aGWPThanka guestGenuinelycomplementa guestAsk anopen endeddiscoveryquestionOffer mPOSto checkouta guest onthe floorDo aS2DUse thephrase thatpays to openthe creditconversationUpsellfromMass toPrestigeBuild abasket of5 items ormoreUse thephrase thatpays to openthe creditconversationTell a guestabout anupcomingeventOffer abasketGet aSPARKLE!!Show aguest how touse theFragranceFinderUse the UBApp to checkproductreviews for aguestIntroduce aguest to aserviceprofessionalintroduceyourself toa guest bynameGet aSPARKLE!!!Watch aDMT and letyour GELknow whatyou learnedOffer acolormatchOpen a newloyaltyaccount with100% dataGet aSPARKLE!!Sell BondiBoost to aguestWalk aguest totheirdestinationTell aguestabout aGWPThanka guestGenuinelycomplementa guestAsk anopen endeddiscoveryquestionOffer mPOSto checkouta guest onthe floor

GUEST ENGAGEMENT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do a S2D
  2. Use the phrase that pays to open the credit conversation
  3. Upsell from Mass to Prestige
  4. Build a basket of 5 items or more
  5. Use the phrase that pays to open the credit conversation
  6. Tell a guest about an upcoming event
  7. Offer a basket
  8. Get a SPARKLE!!
  9. Show a guest how to use the Fragrance Finder
  10. Use the UB App to check product reviews for a guest
  11. Introduce a guest to a service professional
  12. introduce yourself to a guest by name
  13. Get a SPARKLE!!!
  14. Watch a DMT and let your GEL know what you learned
  15. Offer a color match
  16. Open a new loyalty account with 100% data
  17. Get a SPARKLE!!
  18. Sell Bondi Boost to a guest
  19. Walk a guest to their destination
  20. Tell a guest about a GWP
  21. Thank a guest
  22. Genuinely complement a guest
  23. Ask an open ended discovery question
  24. Offer mPOS to checkout a guest on the floor