UpsellfromMass toPrestigeGet aSPARKLE!!!Get aSPARKLE!!Walk aguest totheirdestinationintroduceyourself toa guest bynameSell BondiBoost to aguestOffer acolormatchShow aguest how touse theFragranceFinderOffer abasketTell aguestabout aGWPTell a guestabout anupcomingeventUse thephrase thatpays to openthe creditconversationWatch aDMT and letyour GELknow whatyou learnedGenuinelycomplementa guestOffer mPOSto checkouta guest onthe floorIntroduce aguest to aserviceprofessionalBuild abasket of5 items ormoreAsk anopen endeddiscoveryquestionGet aSPARKLE!!Thanka guestUse the UBApp to checkproductreviews for aguestOpen a newloyaltyaccount with100% dataUse thephrase thatpays to openthe creditconversationDo aS2DUpsellfromMass toPrestigeGet aSPARKLE!!!Get aSPARKLE!!Walk aguest totheirdestinationintroduceyourself toa guest bynameSell BondiBoost to aguestOffer acolormatchShow aguest how touse theFragranceFinderOffer abasketTell aguestabout aGWPTell a guestabout anupcomingeventUse thephrase thatpays to openthe creditconversationWatch aDMT and letyour GELknow whatyou learnedGenuinelycomplementa guestOffer mPOSto checkouta guest onthe floorIntroduce aguest to aserviceprofessionalBuild abasket of5 items ormoreAsk anopen endeddiscoveryquestionGet aSPARKLE!!Thanka guestUse the UBApp to checkproductreviews for aguestOpen a newloyaltyaccount with100% dataUse thephrase thatpays to openthe creditconversationDo aS2D

GUEST ENGAGEMENT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Upsell from Mass to Prestige
  2. Get a SPARKLE!!!
  3. Get a SPARKLE!!
  4. Walk a guest to their destination
  5. introduce yourself to a guest by name
  6. Sell Bondi Boost to a guest
  7. Offer a color match
  8. Show a guest how to use the Fragrance Finder
  9. Offer a basket
  10. Tell a guest about a GWP
  11. Tell a guest about an upcoming event
  12. Use the phrase that pays to open the credit conversation
  13. Watch a DMT and let your GEL know what you learned
  14. Genuinely complement a guest
  15. Offer mPOS to checkout a guest on the floor
  16. Introduce a guest to a service professional
  17. Build a basket of 5 items or more
  18. Ask an open ended discovery question
  19. Get a SPARKLE!!
  20. Thank a guest
  21. Use the UB App to check product reviews for a guest
  22. Open a new loyalty account with 100% data
  23. Use the phrase that pays to open the credit conversation
  24. Do a S2D