Use the UBApp to checkproductreviews for aguestDo aS2DWalk aguest totheirdestinationUse thephrase thatpays to openthe creditconversationThanka guestSell BondiBoost to aguestTell aguestabout aGWPOffer mPOSto checkouta guest onthe floorintroduceyourself toa guest bynameGenuinelycomplementa guestIntroduce aguest to aserviceprofessionalShow aguest how touse theFragranceFinderUse thephrase thatpays to openthe creditconversationGet aSPARKLE!!UpsellfromMass toPrestigeGet aSPARKLE!!Tell a guestabout anupcomingeventOffer abasketGet aSPARKLE!!!Build abasket of5 items ormoreOpen a newloyaltyaccount with100% dataOffer acolormatchWatch aDMT and letyour GELknow whatyou learnedAsk anopen endeddiscoveryquestionUse the UBApp to checkproductreviews for aguestDo aS2DWalk aguest totheirdestinationUse thephrase thatpays to openthe creditconversationThanka guestSell BondiBoost to aguestTell aguestabout aGWPOffer mPOSto checkouta guest onthe floorintroduceyourself toa guest bynameGenuinelycomplementa guestIntroduce aguest to aserviceprofessionalShow aguest how touse theFragranceFinderUse thephrase thatpays to openthe creditconversationGet aSPARKLE!!UpsellfromMass toPrestigeGet aSPARKLE!!Tell a guestabout anupcomingeventOffer abasketGet aSPARKLE!!!Build abasket of5 items ormoreOpen a newloyaltyaccount with100% dataOffer acolormatchWatch aDMT and letyour GELknow whatyou learnedAsk anopen endeddiscoveryquestion

GUEST ENGAGEMENT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Use the UB App to check product reviews for a guest
  2. Do a S2D
  3. Walk a guest to their destination
  4. Use the phrase that pays to open the credit conversation
  5. Thank a guest
  6. Sell Bondi Boost to a guest
  7. Tell a guest about a GWP
  8. Offer mPOS to checkout a guest on the floor
  9. introduce yourself to a guest by name
  10. Genuinely complement a guest
  11. Introduce a guest to a service professional
  12. Show a guest how to use the Fragrance Finder
  13. Use the phrase that pays to open the credit conversation
  14. Get a SPARKLE!!
  15. Upsell from Mass to Prestige
  16. Get a SPARKLE!!
  17. Tell a guest about an upcoming event
  18. Offer a basket
  19. Get a SPARKLE!!!
  20. Build a basket of 5 items or more
  21. Open a new loyalty account with 100% data
  22. Offer a color match
  23. Watch a DMT and let your GEL know what you learned
  24. Ask an open ended discovery question