Get aSPARKLE!!Offer mPOSto checkouta guest onthe floorOffer acolormatchAsk anopen endeddiscoveryquestionOpen a newloyaltyaccount with100% dataIntroduce aguest to aserviceprofessionalUse thephrase thatpays to openthe creditconversationWalk aguest totheirdestinationGet aSPARKLE!!!UpsellfromMass toPrestigeSell BondiBoost to aguestTell a guestabout anupcomingeventBuild abasket of5 items ormoreOffer abasketWatch aDMT and letyour GELknow whatyou learnedTell aguestabout aGWPintroduceyourself toa guest bynameGet aSPARKLE!!Do aS2DGenuinelycomplementa guestUse the UBApp to checkproductreviews for aguestUse thephrase thatpays to openthe creditconversationThanka guestShow aguest how touse theFragranceFinderGet aSPARKLE!!Offer mPOSto checkouta guest onthe floorOffer acolormatchAsk anopen endeddiscoveryquestionOpen a newloyaltyaccount with100% dataIntroduce aguest to aserviceprofessionalUse thephrase thatpays to openthe creditconversationWalk aguest totheirdestinationGet aSPARKLE!!!UpsellfromMass toPrestigeSell BondiBoost to aguestTell a guestabout anupcomingeventBuild abasket of5 items ormoreOffer abasketWatch aDMT and letyour GELknow whatyou learnedTell aguestabout aGWPintroduceyourself toa guest bynameGet aSPARKLE!!Do aS2DGenuinelycomplementa guestUse the UBApp to checkproductreviews for aguestUse thephrase thatpays to openthe creditconversationThanka guestShow aguest how touse theFragranceFinder

GUEST ENGAGEMENT - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get a SPARKLE!!
  2. Offer mPOS to checkout a guest on the floor
  3. Offer a color match
  4. Ask an open ended discovery question
  5. Open a new loyalty account with 100% data
  6. Introduce a guest to a service professional
  7. Use the phrase that pays to open the credit conversation
  8. Walk a guest to their destination
  9. Get a SPARKLE!!!
  10. Upsell from Mass to Prestige
  11. Sell Bondi Boost to a guest
  12. Tell a guest about an upcoming event
  13. Build a basket of 5 items or more
  14. Offer a basket
  15. Watch a DMT and let your GEL know what you learned
  16. Tell a guest about a GWP
  17. introduce yourself to a guest by name
  18. Get a SPARKLE!!
  19. Do a S2D
  20. Genuinely complement a guest
  21. Use the UB App to check product reviews for a guest
  22. Use the phrase that pays to open the credit conversation
  23. Thank a guest
  24. Show a guest how to use the Fragrance Finder