(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Prior Auth
"EVERYTHING IS THE SAME!"
Insurance calling for pt info
checking in for specialty
Shows up for appt on wrong day
asks for fax number
Medical records
"I need to speak to the Nurse"
"does the coffee shop ever open"
comes in for urgent care
"can I be transferred"
here for compunet
"where is the restroom?"
Pharmacy refill request
"can you hold"
PT: *continues talking*
or cannot hold
