StatingtheFactsSetting aBoundarySupportiveStatementTakingResponsibilityAnExcuseEngaging inDisagreementWITHEscalationEngaging inDisagreementWITHEscalationAssertingyourselfDescribetheSituationExpressingGratitudePassiveCommunicationReinforcePositiveBehaviorReflectionAnApologyAssertingNeedsEngaging inDisagreementwithoutEscalationAComplimentExpressinga feelingReflectionAssertingNeedsPassiveCommunicationAjudgment/opinionEngaging inDisagreementwithoutEscalationDescribetheSituationValidationAnApologyCompromiseMindfulof otherpeople"I"StatementStatingtheFactsSetting aBoundarySupportiveStatementTakingResponsibilityAnExcuseEngaging inDisagreementWITHEscalationEngaging inDisagreementWITHEscalationAssertingyourselfDescribetheSituationExpressingGratitudePassiveCommunicationReinforcePositiveBehaviorReflectionAnApologyAssertingNeedsEngaging inDisagreementwithoutEscalationAComplimentExpressinga feelingReflectionAssertingNeedsPassiveCommunicationAjudgment/opinionEngaging inDisagreementwithoutEscalationDescribetheSituationValidationAnApologyCompromiseMindfulof otherpeople"I"Statement

Communication Skills - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Stating the Facts
  2. Setting a Boundary
  3. Supportive Statement
  4. Taking Responsibility
  5. An Excuse
  6. Engaging in Disagreement WITH Escalation
  7. Engaging in Disagreement WITH Escalation
  8. Asserting yourself
  9. Describe the Situation
  10. Expressing Gratitude
  11. Passive Communication
  12. Reinforce Positive Behavior
  13. Reflection
  14. An Apology
  15. Asserting Needs
  16. Engaging in Disagreement without Escalation
  17. A Compliment
  18. Expressing a feeling
  19. Reflection
  20. Asserting Needs
  21. Passive Communication
  22. A judgment /opinion
  23. Engaging in Disagreement without Escalation
  24. Describe the Situation
  25. Validation
  26. An Apology
  27. Compromise
  28. Mindful of other people
  29. "I" Statement