Smile andgreetcustomerThankcustomerfor callingSmileGreetcustomerenteringbankHelpCustomerget in lockboxSay: Mypleasureor yourwelcomeAnswerthe phonecorrectly 5timesPromoteour creditcardAsk Is thereanythingelse I cando for youSay apositivecomment toa coworkerThankcustomerfor bankingwith usCrosssell aproductThankcustomerfor callingIntroduceyourself toacustomerGivecustomercomplimentProvideyourbusinesscardTellcustomerabout E-statementsThankcustomerfor comingin todayTalk toCustomerabout onlinebankingAskpermissionB4 puttingon holdAssistanothercoworkerWalkcustomer toa CSR orLoan officerStand andshakehands withcustomerIntroducecustomerto anotheremployeeSmile andgreetcustomerThankcustomerfor callingSmileGreetcustomerenteringbankHelpCustomerget in lockboxSay: Mypleasureor yourwelcomeAnswerthe phonecorrectly 5timesPromoteour creditcardAsk Is thereanythingelse I cando for youSay apositivecomment toa coworkerThankcustomerfor bankingwith usCrosssell aproductThankcustomerfor callingIntroduceyourself toacustomerGivecustomercomplimentProvideyourbusinesscardTellcustomerabout E-statementsThankcustomerfor comingin todayTalk toCustomerabout onlinebankingAskpermissionB4 puttingon holdAssistanothercoworkerWalkcustomer toa CSR orLoan officerStand andshakehands withcustomerIntroducecustomerto anotheremployee

CNB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Smile and greet customer
  2. Thank customer for calling
  3. Smile
  4. Greet customer entering bank
  5. Help Customer get in lock box
  6. Say: My pleasure or your welcome
  7. Answer the phone correctly 5 times
  8. Promote our credit card
  9. Ask Is there anything else I can do for you
  10. Say a positive comment to a coworker
  11. Thank customer for banking with us
  12. Cross sell a product
  13. Thank customer for calling
  14. Introduce yourself to a customer
  15. Give customer compliment
  16. Provide your business card
  17. Tell customer about E- statements
  18. Thank customer for coming in today
  19. Talk to Customer about online banking
  20. Ask permission B4 putting on hold
  21. Assist another coworker
  22. Walk customer to a CSR or Loan officer
  23. Stand and shake hands with customer
  24. Introduce customer to another employee