Tellcustomerabout E-statementsSay apositivecomment toa coworkerAskpermissionB4 puttingon holdThankcustomerfor bankingwith usGivecustomercomplimentHelpCustomerget in lockboxAsk Is thereanythingelse I cando for youPromoteour creditcardThankcustomerfor callingSay: Mypleasureor yourwelcomeAssistanothercoworkerGreetcustomerenteringbankStand andshakehands withcustomerThankcustomerfor comingin todayProvideyourbusinesscardAnswerthe phonecorrectly 5timesCrosssell aproductIntroducecustomerto anotheremployeeSmile andgreetcustomerThankcustomerfor callingSmileIntroduceyourself toacustomerTalk toCustomerabout onlinebankingWalkcustomer toa CSR orLoan officerTellcustomerabout E-statementsSay apositivecomment toa coworkerAskpermissionB4 puttingon holdThankcustomerfor bankingwith usGivecustomercomplimentHelpCustomerget in lockboxAsk Is thereanythingelse I cando for youPromoteour creditcardThankcustomerfor callingSay: Mypleasureor yourwelcomeAssistanothercoworkerGreetcustomerenteringbankStand andshakehands withcustomerThankcustomerfor comingin todayProvideyourbusinesscardAnswerthe phonecorrectly 5timesCrosssell aproductIntroducecustomerto anotheremployeeSmile andgreetcustomerThankcustomerfor callingSmileIntroduceyourself toacustomerTalk toCustomerabout onlinebankingWalkcustomer toa CSR orLoan officer

CNB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tell customer about E- statements
  2. Say a positive comment to a coworker
  3. Ask permission B4 putting on hold
  4. Thank customer for banking with us
  5. Give customer compliment
  6. Help Customer get in lock box
  7. Ask Is there anything else I can do for you
  8. Promote our credit card
  9. Thank customer for calling
  10. Say: My pleasure or your welcome
  11. Assist another coworker
  12. Greet customer entering bank
  13. Stand and shake hands with customer
  14. Thank customer for coming in today
  15. Provide your business card
  16. Answer the phone correctly 5 times
  17. Cross sell a product
  18. Introduce customer to another employee
  19. Smile and greet customer
  20. Thank customer for calling
  21. Smile
  22. Introduce yourself to a customer
  23. Talk to Customer about online banking
  24. Walk customer to a CSR or Loan officer