SmileIntroducecustomerto anotheremployeeGivecustomercomplimentThankcustomerfor callingSmile andgreetcustomerAsk Is thereanythingelse I cando for youHelpCustomerget in lockboxProvideyourbusinesscardTalk toCustomerabout onlinebankingThankcustomerfor callingPromoteour creditcardGreetcustomerenteringbankThankcustomerfor comingin todayAssistanothercoworkerTellcustomerabout E-statementsAnswerthe phonecorrectly 5timesAskpermissionB4 puttingon holdCrosssell aproductSay: Mypleasureor yourwelcomeSay apositivecomment toa coworkerThankcustomerfor bankingwith usWalkcustomer toa CSR orLoan officerStand andshakehands withcustomerIntroduceyourself toacustomerSmileIntroducecustomerto anotheremployeeGivecustomercomplimentThankcustomerfor callingSmile andgreetcustomerAsk Is thereanythingelse I cando for youHelpCustomerget in lockboxProvideyourbusinesscardTalk toCustomerabout onlinebankingThankcustomerfor callingPromoteour creditcardGreetcustomerenteringbankThankcustomerfor comingin todayAssistanothercoworkerTellcustomerabout E-statementsAnswerthe phonecorrectly 5timesAskpermissionB4 puttingon holdCrosssell aproductSay: Mypleasureor yourwelcomeSay apositivecomment toa coworkerThankcustomerfor bankingwith usWalkcustomer toa CSR orLoan officerStand andshakehands withcustomerIntroduceyourself toacustomer

CNB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Smile
  2. Introduce customer to another employee
  3. Give customer compliment
  4. Thank customer for calling
  5. Smile and greet customer
  6. Ask Is there anything else I can do for you
  7. Help Customer get in lock box
  8. Provide your business card
  9. Talk to Customer about online banking
  10. Thank customer for calling
  11. Promote our credit card
  12. Greet customer entering bank
  13. Thank customer for coming in today
  14. Assist another coworker
  15. Tell customer about E- statements
  16. Answer the phone correctly 5 times
  17. Ask permission B4 putting on hold
  18. Cross sell a product
  19. Say: My pleasure or your welcome
  20. Say a positive comment to a coworker
  21. Thank customer for banking with us
  22. Walk customer to a CSR or Loan officer
  23. Stand and shake hands with customer
  24. Introduce yourself to a customer