Walkcustomer toa CSR orLoan officerSmileGivecustomercomplimentAnswerthe phonecorrectly 5timesTellcustomerabout E-statementsAssistanothercoworkerThankcustomerfor callingThankcustomerfor bankingwith usSmile andgreetcustomerThankcustomerfor comingin todayIntroducecustomerto anotheremployeeHelpCustomerget in lockboxPromoteour creditcardGreetcustomerenteringbankProvideyourbusinesscardStand andshakehands withcustomerAskpermissionB4 puttingon holdAsk Is thereanythingelse I cando for youSay apositivecomment toa coworkerThankcustomerfor callingIntroduceyourself toacustomerSay: Mypleasureor yourwelcomeCrosssell aproductTalk toCustomerabout onlinebankingWalkcustomer toa CSR orLoan officerSmileGivecustomercomplimentAnswerthe phonecorrectly 5timesTellcustomerabout E-statementsAssistanothercoworkerThankcustomerfor callingThankcustomerfor bankingwith usSmile andgreetcustomerThankcustomerfor comingin todayIntroducecustomerto anotheremployeeHelpCustomerget in lockboxPromoteour creditcardGreetcustomerenteringbankProvideyourbusinesscardStand andshakehands withcustomerAskpermissionB4 puttingon holdAsk Is thereanythingelse I cando for youSay apositivecomment toa coworkerThankcustomerfor callingIntroduceyourself toacustomerSay: Mypleasureor yourwelcomeCrosssell aproductTalk toCustomerabout onlinebanking

CNB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Walk customer to a CSR or Loan officer
  2. Smile
  3. Give customer compliment
  4. Answer the phone correctly 5 times
  5. Tell customer about E- statements
  6. Assist another coworker
  7. Thank customer for calling
  8. Thank customer for banking with us
  9. Smile and greet customer
  10. Thank customer for coming in today
  11. Introduce customer to another employee
  12. Help Customer get in lock box
  13. Promote our credit card
  14. Greet customer entering bank
  15. Provide your business card
  16. Stand and shake hands with customer
  17. Ask permission B4 putting on hold
  18. Ask Is there anything else I can do for you
  19. Say a positive comment to a coworker
  20. Thank customer for calling
  21. Introduce yourself to a customer
  22. Say: My pleasure or your welcome
  23. Cross sell a product
  24. Talk to Customer about online banking