Walk customer to a CSR or Loan officer Talk to Customer about online banking Introduce customer to another employee Greet customer entering bank Stand and shake hands with customer Tell customer about E- statements Ask Is there anything else I can do for you Help Customer get in lock box Ask permission B4 putting on hold Give customer compliment Thank customer for coming in today Answer the phone correctly 5 times Cross sell a product Thank customer for calling Provide your business card Smile Say: My pleasure or your welcome Introduce yourself to a customer Assist another coworker Thank customer for calling Thank customer for banking with us Smile and greet customer Say a positive comment to a coworker Promote our credit card Walk customer to a CSR or Loan officer Talk to Customer about online banking Introduce customer to another employee Greet customer entering bank Stand and shake hands with customer Tell customer about E- statements Ask Is there anything else I can do for you Help Customer get in lock box Ask permission B4 putting on hold Give customer compliment Thank customer for coming in today Answer the phone correctly 5 times Cross sell a product Thank customer for calling Provide your business card Smile Say: My pleasure or your welcome Introduce yourself to a customer Assist another coworker Thank customer for calling Thank customer for banking with us Smile and greet customer Say a positive comment to a coworker Promote our credit card
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Walk customer to a CSR or Loan officer
Talk to Customer about online banking
Introduce customer to another employee
Greet customer entering bank
Stand and shake hands with customer
Tell customer about E- statements
Ask Is there anything else I can do for you
Help Customer get in lock box
Ask permission B4 putting on hold
Give customer compliment
Thank customer for coming in today
Answer the phone correctly 5 times
Cross sell a product
Thank customer for calling
Provide your business card
Smile
Say: My pleasure or your welcome
Introduce yourself to a customer
Assist another coworker
Thank customer for calling
Thank customer for banking with us
Smile and greet customer
Say a positive comment to a coworker
Promote our credit card