Walkcustomer toa CSR orLoan officerTalk toCustomerabout onlinebankingIntroducecustomerto anotheremployeeGreetcustomerenteringbankStand andshakehands withcustomerTellcustomerabout E-statementsAsk Is thereanythingelse I cando for youHelpCustomerget in lockboxAskpermissionB4 puttingon holdGivecustomercomplimentThankcustomerfor comingin todayAnswerthe phonecorrectly 5timesCrosssell aproductThankcustomerfor callingProvideyourbusinesscardSmileSay: Mypleasureor yourwelcomeIntroduceyourself toacustomerAssistanothercoworkerThankcustomerfor callingThankcustomerfor bankingwith usSmile andgreetcustomerSay apositivecomment toa coworkerPromoteour creditcardWalkcustomer toa CSR orLoan officerTalk toCustomerabout onlinebankingIntroducecustomerto anotheremployeeGreetcustomerenteringbankStand andshakehands withcustomerTellcustomerabout E-statementsAsk Is thereanythingelse I cando for youHelpCustomerget in lockboxAskpermissionB4 puttingon holdGivecustomercomplimentThankcustomerfor comingin todayAnswerthe phonecorrectly 5timesCrosssell aproductThankcustomerfor callingProvideyourbusinesscardSmileSay: Mypleasureor yourwelcomeIntroduceyourself toacustomerAssistanothercoworkerThankcustomerfor callingThankcustomerfor bankingwith usSmile andgreetcustomerSay apositivecomment toa coworkerPromoteour creditcard

CNB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Walk customer to a CSR or Loan officer
  2. Talk to Customer about online banking
  3. Introduce customer to another employee
  4. Greet customer entering bank
  5. Stand and shake hands with customer
  6. Tell customer about E- statements
  7. Ask Is there anything else I can do for you
  8. Help Customer get in lock box
  9. Ask permission B4 putting on hold
  10. Give customer compliment
  11. Thank customer for coming in today
  12. Answer the phone correctly 5 times
  13. Cross sell a product
  14. Thank customer for calling
  15. Provide your business card
  16. Smile
  17. Say: My pleasure or your welcome
  18. Introduce yourself to a customer
  19. Assist another coworker
  20. Thank customer for calling
  21. Thank customer for banking with us
  22. Smile and greet customer
  23. Say a positive comment to a coworker
  24. Promote our credit card