ProvideyourbusinesscardThankcustomerfor comingin todaySmileTellcustomerabout E-statementsGivecustomercomplimentAsk Is thereanythingelse I cando for youTalk toCustomerabout onlinebankingSmile andgreetcustomerCrosssell aproductThankcustomerfor callingThankcustomerfor bankingwith usAskpermissionB4 puttingon holdThankcustomerfor callingIntroducecustomerto anotheremployeeAssistanothercoworkerWalkcustomer toa CSR orLoan officerStand andshakehands withcustomerPromoteour creditcardAnswerthe phonecorrectly 5timesGreetcustomerenteringbankSay: Mypleasureor yourwelcomeIntroduceyourself toacustomerSay apositivecomment toa coworkerHelpCustomerget in lockboxProvideyourbusinesscardThankcustomerfor comingin todaySmileTellcustomerabout E-statementsGivecustomercomplimentAsk Is thereanythingelse I cando for youTalk toCustomerabout onlinebankingSmile andgreetcustomerCrosssell aproductThankcustomerfor callingThankcustomerfor bankingwith usAskpermissionB4 puttingon holdThankcustomerfor callingIntroducecustomerto anotheremployeeAssistanothercoworkerWalkcustomer toa CSR orLoan officerStand andshakehands withcustomerPromoteour creditcardAnswerthe phonecorrectly 5timesGreetcustomerenteringbankSay: Mypleasureor yourwelcomeIntroduceyourself toacustomerSay apositivecomment toa coworkerHelpCustomerget in lockbox

CNB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provide your business card
  2. Thank customer for coming in today
  3. Smile
  4. Tell customer about E- statements
  5. Give customer compliment
  6. Ask Is there anything else I can do for you
  7. Talk to Customer about online banking
  8. Smile and greet customer
  9. Cross sell a product
  10. Thank customer for calling
  11. Thank customer for banking with us
  12. Ask permission B4 putting on hold
  13. Thank customer for calling
  14. Introduce customer to another employee
  15. Assist another coworker
  16. Walk customer to a CSR or Loan officer
  17. Stand and shake hands with customer
  18. Promote our credit card
  19. Answer the phone correctly 5 times
  20. Greet customer entering bank
  21. Say: My pleasure or your welcome
  22. Introduce yourself to a customer
  23. Say a positive comment to a coworker
  24. Help Customer get in lock box