Thankcustomerfor callingTellcustomerabout E-statementsThankcustomerfor callingSay apositivecomment toa coworkerSmile andgreetcustomerThankcustomerfor comingin todayThankcustomerfor bankingwith usSmileTalk toCustomerabout onlinebankingProvideyourbusinesscardGivecustomercomplimentAsk Is thereanythingelse I cando for youWalkcustomer toa CSR orLoan officerCrosssell aproductAskpermissionB4 puttingon holdSay: Mypleasureor yourwelcomeStand andshakehands withcustomerAssistanothercoworkerIntroduceyourself toacustomerGreetcustomerenteringbankPromoteour creditcardHelpCustomerget in lockboxIntroducecustomerto anotheremployeeAnswerthe phonecorrectly 5timesThankcustomerfor callingTellcustomerabout E-statementsThankcustomerfor callingSay apositivecomment toa coworkerSmile andgreetcustomerThankcustomerfor comingin todayThankcustomerfor bankingwith usSmileTalk toCustomerabout onlinebankingProvideyourbusinesscardGivecustomercomplimentAsk Is thereanythingelse I cando for youWalkcustomer toa CSR orLoan officerCrosssell aproductAskpermissionB4 puttingon holdSay: Mypleasureor yourwelcomeStand andshakehands withcustomerAssistanothercoworkerIntroduceyourself toacustomerGreetcustomerenteringbankPromoteour creditcardHelpCustomerget in lockboxIntroducecustomerto anotheremployeeAnswerthe phonecorrectly 5times

CNB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank customer for calling
  2. Tell customer about E- statements
  3. Thank customer for calling
  4. Say a positive comment to a coworker
  5. Smile and greet customer
  6. Thank customer for coming in today
  7. Thank customer for banking with us
  8. Smile
  9. Talk to Customer about online banking
  10. Provide your business card
  11. Give customer compliment
  12. Ask Is there anything else I can do for you
  13. Walk customer to a CSR or Loan officer
  14. Cross sell a product
  15. Ask permission B4 putting on hold
  16. Say: My pleasure or your welcome
  17. Stand and shake hands with customer
  18. Assist another coworker
  19. Introduce yourself to a customer
  20. Greet customer entering bank
  21. Promote our credit card
  22. Help Customer get in lock box
  23. Introduce customer to another employee
  24. Answer the phone correctly 5 times