Thankcustomerfor bankingwith usTalk toCustomerabout onlinebankingCrosssell aproductGivecustomercomplimentIntroducecustomerto anotheremployeeAskpermissionB4 puttingon holdSmile andgreetcustomerThankcustomerfor callingHelpCustomerget in lockboxWalkcustomer toa CSR orLoan officerAssistanothercoworkerIntroduceyourself toacustomerSmileThankcustomerfor callingGreetcustomerenteringbankSay apositivecomment toa coworkerStand andshakehands withcustomerAsk Is thereanythingelse I cando for youThankcustomerfor comingin todayAnswerthe phonecorrectly 5timesSay: Mypleasureor yourwelcomeTellcustomerabout E-statementsProvideyourbusinesscardPromoteour creditcardThankcustomerfor bankingwith usTalk toCustomerabout onlinebankingCrosssell aproductGivecustomercomplimentIntroducecustomerto anotheremployeeAskpermissionB4 puttingon holdSmile andgreetcustomerThankcustomerfor callingHelpCustomerget in lockboxWalkcustomer toa CSR orLoan officerAssistanothercoworkerIntroduceyourself toacustomerSmileThankcustomerfor callingGreetcustomerenteringbankSay apositivecomment toa coworkerStand andshakehands withcustomerAsk Is thereanythingelse I cando for youThankcustomerfor comingin todayAnswerthe phonecorrectly 5timesSay: Mypleasureor yourwelcomeTellcustomerabout E-statementsProvideyourbusinesscardPromoteour creditcard

CNB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank customer for banking with us
  2. Talk to Customer about online banking
  3. Cross sell a product
  4. Give customer compliment
  5. Introduce customer to another employee
  6. Ask permission B4 putting on hold
  7. Smile and greet customer
  8. Thank customer for calling
  9. Help Customer get in lock box
  10. Walk customer to a CSR or Loan officer
  11. Assist another coworker
  12. Introduce yourself to a customer
  13. Smile
  14. Thank customer for calling
  15. Greet customer entering bank
  16. Say a positive comment to a coworker
  17. Stand and shake hands with customer
  18. Ask Is there anything else I can do for you
  19. Thank customer for coming in today
  20. Answer the phone correctly 5 times
  21. Say: My pleasure or your welcome
  22. Tell customer about E- statements
  23. Provide your business card
  24. Promote our credit card