AssistanothercoworkerWalkcustomer toa CSR orLoan officerPromoteour creditcardAnswerthe phonecorrectly 5timesProvideyourbusinesscardAskpermissionB4 puttingon holdTellcustomerabout E-statementsThankcustomerfor callingAsk Is thereanythingelse I cando for youGivecustomercomplimentIntroducecustomerto anotheremployeeIntroduceyourself toacustomerThankcustomerfor bankingwith usThankcustomerfor comingin todayThankcustomerfor callingHelpCustomerget in lockboxSay apositivecomment toa coworkerSmileSmile andgreetcustomerTalk toCustomerabout onlinebankingCrosssell aproductStand andshakehands withcustomerSay: Mypleasureor yourwelcomeGreetcustomerenteringbankAssistanothercoworkerWalkcustomer toa CSR orLoan officerPromoteour creditcardAnswerthe phonecorrectly 5timesProvideyourbusinesscardAskpermissionB4 puttingon holdTellcustomerabout E-statementsThankcustomerfor callingAsk Is thereanythingelse I cando for youGivecustomercomplimentIntroducecustomerto anotheremployeeIntroduceyourself toacustomerThankcustomerfor bankingwith usThankcustomerfor comingin todayThankcustomerfor callingHelpCustomerget in lockboxSay apositivecomment toa coworkerSmileSmile andgreetcustomerTalk toCustomerabout onlinebankingCrosssell aproductStand andshakehands withcustomerSay: Mypleasureor yourwelcomeGreetcustomerenteringbank

CNB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assist another coworker
  2. Walk customer to a CSR or Loan officer
  3. Promote our credit card
  4. Answer the phone correctly 5 times
  5. Provide your business card
  6. Ask permission B4 putting on hold
  7. Tell customer about E- statements
  8. Thank customer for calling
  9. Ask Is there anything else I can do for you
  10. Give customer compliment
  11. Introduce customer to another employee
  12. Introduce yourself to a customer
  13. Thank customer for banking with us
  14. Thank customer for coming in today
  15. Thank customer for calling
  16. Help Customer get in lock box
  17. Say a positive comment to a coworker
  18. Smile
  19. Smile and greet customer
  20. Talk to Customer about online banking
  21. Cross sell a product
  22. Stand and shake hands with customer
  23. Say: My pleasure or your welcome
  24. Greet customer entering bank