Introduceyourself toacustomerGivecustomercomplimentProvideyourbusinesscardWalkcustomer toa CSR orLoan officerThankcustomerfor bankingwith usPromoteour creditcardSay apositivecomment toa coworkerHelpCustomerget in lockboxThankcustomerfor callingCrosssell aproductSay: Mypleasureor yourwelcomeGreetcustomerenteringbankTalk toCustomerabout onlinebankingAsk Is thereanythingelse I cando for youTellcustomerabout E-statementsThankcustomerfor callingSmile andgreetcustomerAskpermissionB4 puttingon holdStand andshakehands withcustomerIntroducecustomerto anotheremployeeAssistanothercoworkerSmileThankcustomerfor comingin todayAnswerthe phonecorrectly 5timesIntroduceyourself toacustomerGivecustomercomplimentProvideyourbusinesscardWalkcustomer toa CSR orLoan officerThankcustomerfor bankingwith usPromoteour creditcardSay apositivecomment toa coworkerHelpCustomerget in lockboxThankcustomerfor callingCrosssell aproductSay: Mypleasureor yourwelcomeGreetcustomerenteringbankTalk toCustomerabout onlinebankingAsk Is thereanythingelse I cando for youTellcustomerabout E-statementsThankcustomerfor callingSmile andgreetcustomerAskpermissionB4 puttingon holdStand andshakehands withcustomerIntroducecustomerto anotheremployeeAssistanothercoworkerSmileThankcustomerfor comingin todayAnswerthe phonecorrectly 5times

CNB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Introduce yourself to a customer
  2. Give customer compliment
  3. Provide your business card
  4. Walk customer to a CSR or Loan officer
  5. Thank customer for banking with us
  6. Promote our credit card
  7. Say a positive comment to a coworker
  8. Help Customer get in lock box
  9. Thank customer for calling
  10. Cross sell a product
  11. Say: My pleasure or your welcome
  12. Greet customer entering bank
  13. Talk to Customer about online banking
  14. Ask Is there anything else I can do for you
  15. Tell customer about E- statements
  16. Thank customer for calling
  17. Smile and greet customer
  18. Ask permission B4 putting on hold
  19. Stand and shake hands with customer
  20. Introduce customer to another employee
  21. Assist another coworker
  22. Smile
  23. Thank customer for coming in today
  24. Answer the phone correctly 5 times