Promoteour creditcardAnswerthe phonecorrectly 5timesHelpCustomerget in lockboxAssistanothercoworkerSmileGreetcustomerenteringbankTalk toCustomerabout onlinebankingThankcustomerfor callingIntroducecustomerto anotheremployeeGivecustomercomplimentAskpermissionB4 puttingon holdSmile andgreetcustomerThankcustomerfor comingin todayStand andshakehands withcustomerCrosssell aproductSay: Mypleasureor yourwelcomeIntroduceyourself toacustomerAsk Is thereanythingelse I cando for youThankcustomerfor bankingwith usProvideyourbusinesscardThankcustomerfor callingSay apositivecomment toa coworkerTellcustomerabout E-statementsWalkcustomer toa CSR orLoan officerPromoteour creditcardAnswerthe phonecorrectly 5timesHelpCustomerget in lockboxAssistanothercoworkerSmileGreetcustomerenteringbankTalk toCustomerabout onlinebankingThankcustomerfor callingIntroducecustomerto anotheremployeeGivecustomercomplimentAskpermissionB4 puttingon holdSmile andgreetcustomerThankcustomerfor comingin todayStand andshakehands withcustomerCrosssell aproductSay: Mypleasureor yourwelcomeIntroduceyourself toacustomerAsk Is thereanythingelse I cando for youThankcustomerfor bankingwith usProvideyourbusinesscardThankcustomerfor callingSay apositivecomment toa coworkerTellcustomerabout E-statementsWalkcustomer toa CSR orLoan officer

CNB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Promote our credit card
  2. Answer the phone correctly 5 times
  3. Help Customer get in lock box
  4. Assist another coworker
  5. Smile
  6. Greet customer entering bank
  7. Talk to Customer about online banking
  8. Thank customer for calling
  9. Introduce customer to another employee
  10. Give customer compliment
  11. Ask permission B4 putting on hold
  12. Smile and greet customer
  13. Thank customer for coming in today
  14. Stand and shake hands with customer
  15. Cross sell a product
  16. Say: My pleasure or your welcome
  17. Introduce yourself to a customer
  18. Ask Is there anything else I can do for you
  19. Thank customer for banking with us
  20. Provide your business card
  21. Thank customer for calling
  22. Say a positive comment to a coworker
  23. Tell customer about E- statements
  24. Walk customer to a CSR or Loan officer