Stand andshakehands withcustomerThankcustomerfor callingAskpermissionB4 puttingon holdThankcustomerfor bankingwith usPromoteour creditcardSay apositivecomment toa coworkerThankcustomerfor callingIntroduceyourself toacustomerTalk toCustomerabout onlinebankingSmileSay: Mypleasureor yourwelcomeWalkcustomer toa CSR orLoan officerProvideyourbusinesscardAssistanothercoworkerHelpCustomerget in lockboxSmile andgreetcustomerGreetcustomerenteringbankCrosssell aproductAsk Is thereanythingelse I cando for youIntroducecustomerto anotheremployeeAnswerthe phonecorrectly 5timesTellcustomerabout E-statementsThankcustomerfor comingin todayGivecustomercomplimentStand andshakehands withcustomerThankcustomerfor callingAskpermissionB4 puttingon holdThankcustomerfor bankingwith usPromoteour creditcardSay apositivecomment toa coworkerThankcustomerfor callingIntroduceyourself toacustomerTalk toCustomerabout onlinebankingSmileSay: Mypleasureor yourwelcomeWalkcustomer toa CSR orLoan officerProvideyourbusinesscardAssistanothercoworkerHelpCustomerget in lockboxSmile andgreetcustomerGreetcustomerenteringbankCrosssell aproductAsk Is thereanythingelse I cando for youIntroducecustomerto anotheremployeeAnswerthe phonecorrectly 5timesTellcustomerabout E-statementsThankcustomerfor comingin todayGivecustomercompliment

CNB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Stand and shake hands with customer
  2. Thank customer for calling
  3. Ask permission B4 putting on hold
  4. Thank customer for banking with us
  5. Promote our credit card
  6. Say a positive comment to a coworker
  7. Thank customer for calling
  8. Introduce yourself to a customer
  9. Talk to Customer about online banking
  10. Smile
  11. Say: My pleasure or your welcome
  12. Walk customer to a CSR or Loan officer
  13. Provide your business card
  14. Assist another coworker
  15. Help Customer get in lock box
  16. Smile and greet customer
  17. Greet customer entering bank
  18. Cross sell a product
  19. Ask Is there anything else I can do for you
  20. Introduce customer to another employee
  21. Answer the phone correctly 5 times
  22. Tell customer about E- statements
  23. Thank customer for coming in today
  24. Give customer compliment