HelpCustomerget in lockboxSay apositivecomment toa coworkerAskpermissionB4 puttingon holdAsk Is thereanythingelse I cando for youSmile andgreetcustomerThankcustomerfor callingTellcustomerabout E-statementsGreetcustomerenteringbankThankcustomerfor callingSmilePromoteour creditcardWalkcustomer toa CSR orLoan officerCrosssell aproductIntroducecustomerto anotheremployeeAnswerthe phonecorrectly 5timesTalk toCustomerabout onlinebankingSay: Mypleasureor yourwelcomeStand andshakehands withcustomerProvideyourbusinesscardGivecustomercomplimentIntroduceyourself toacustomerThankcustomerfor bankingwith usAssistanothercoworkerThankcustomerfor comingin todayHelpCustomerget in lockboxSay apositivecomment toa coworkerAskpermissionB4 puttingon holdAsk Is thereanythingelse I cando for youSmile andgreetcustomerThankcustomerfor callingTellcustomerabout E-statementsGreetcustomerenteringbankThankcustomerfor callingSmilePromoteour creditcardWalkcustomer toa CSR orLoan officerCrosssell aproductIntroducecustomerto anotheremployeeAnswerthe phonecorrectly 5timesTalk toCustomerabout onlinebankingSay: Mypleasureor yourwelcomeStand andshakehands withcustomerProvideyourbusinesscardGivecustomercomplimentIntroduceyourself toacustomerThankcustomerfor bankingwith usAssistanothercoworkerThankcustomerfor comingin today

CNB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help Customer get in lock box
  2. Say a positive comment to a coworker
  3. Ask permission B4 putting on hold
  4. Ask Is there anything else I can do for you
  5. Smile and greet customer
  6. Thank customer for calling
  7. Tell customer about E- statements
  8. Greet customer entering bank
  9. Thank customer for calling
  10. Smile
  11. Promote our credit card
  12. Walk customer to a CSR or Loan officer
  13. Cross sell a product
  14. Introduce customer to another employee
  15. Answer the phone correctly 5 times
  16. Talk to Customer about online banking
  17. Say: My pleasure or your welcome
  18. Stand and shake hands with customer
  19. Provide your business card
  20. Give customer compliment
  21. Introduce yourself to a customer
  22. Thank customer for banking with us
  23. Assist another coworker
  24. Thank customer for coming in today