ProvideyourbusinesscardIntroducecustomerto anotheremployeeSay: Mypleasureor yourwelcomeAsk Is thereanythingelse I cando for youThankcustomerfor comingin todayThankcustomerfor bankingwith usThankcustomerfor callingSay apositivecomment toa coworkerAssistanothercoworkerGreetcustomerenteringbankAskpermissionB4 puttingon holdTalk toCustomerabout onlinebankingCrosssell aproductThankcustomerfor callingSmile andgreetcustomerSmileIntroduceyourself toacustomerHelpCustomerget in lockboxWalkcustomer toa CSR orLoan officerPromoteour creditcardGivecustomercomplimentStand andshakehands withcustomerAnswerthe phonecorrectly 5timesTellcustomerabout E-statementsProvideyourbusinesscardIntroducecustomerto anotheremployeeSay: Mypleasureor yourwelcomeAsk Is thereanythingelse I cando for youThankcustomerfor comingin todayThankcustomerfor bankingwith usThankcustomerfor callingSay apositivecomment toa coworkerAssistanothercoworkerGreetcustomerenteringbankAskpermissionB4 puttingon holdTalk toCustomerabout onlinebankingCrosssell aproductThankcustomerfor callingSmile andgreetcustomerSmileIntroduceyourself toacustomerHelpCustomerget in lockboxWalkcustomer toa CSR orLoan officerPromoteour creditcardGivecustomercomplimentStand andshakehands withcustomerAnswerthe phonecorrectly 5timesTellcustomerabout E-statements

CNB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provide your business card
  2. Introduce customer to another employee
  3. Say: My pleasure or your welcome
  4. Ask Is there anything else I can do for you
  5. Thank customer for coming in today
  6. Thank customer for banking with us
  7. Thank customer for calling
  8. Say a positive comment to a coworker
  9. Assist another coworker
  10. Greet customer entering bank
  11. Ask permission B4 putting on hold
  12. Talk to Customer about online banking
  13. Cross sell a product
  14. Thank customer for calling
  15. Smile and greet customer
  16. Smile
  17. Introduce yourself to a customer
  18. Help Customer get in lock box
  19. Walk customer to a CSR or Loan officer
  20. Promote our credit card
  21. Give customer compliment
  22. Stand and shake hands with customer
  23. Answer the phone correctly 5 times
  24. Tell customer about E- statements