Walkcustomer toa CSR orLoan officerSmile andgreetcustomerAnswerthe phonecorrectly 5timesSay: Mypleasureor yourwelcomeAssistanothercoworkerIntroducecustomerto anotheremployeePromoteour creditcardThankcustomerfor comingin todayStand andshakehands withcustomerSmileProvideyourbusinesscardThankcustomerfor callingHelpCustomerget in lockboxSay apositivecomment toa coworkerGreetcustomerenteringbankThankcustomerfor callingThankcustomerfor bankingwith usTellcustomerabout E-statementsAsk Is thereanythingelse I cando for youAskpermissionB4 puttingon holdTalk toCustomerabout onlinebankingGivecustomercomplimentIntroduceyourself toacustomerCrosssell aproductWalkcustomer toa CSR orLoan officerSmile andgreetcustomerAnswerthe phonecorrectly 5timesSay: Mypleasureor yourwelcomeAssistanothercoworkerIntroducecustomerto anotheremployeePromoteour creditcardThankcustomerfor comingin todayStand andshakehands withcustomerSmileProvideyourbusinesscardThankcustomerfor callingHelpCustomerget in lockboxSay apositivecomment toa coworkerGreetcustomerenteringbankThankcustomerfor callingThankcustomerfor bankingwith usTellcustomerabout E-statementsAsk Is thereanythingelse I cando for youAskpermissionB4 puttingon holdTalk toCustomerabout onlinebankingGivecustomercomplimentIntroduceyourself toacustomerCrosssell aproduct

CNB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Walk customer to a CSR or Loan officer
  2. Smile and greet customer
  3. Answer the phone correctly 5 times
  4. Say: My pleasure or your welcome
  5. Assist another coworker
  6. Introduce customer to another employee
  7. Promote our credit card
  8. Thank customer for coming in today
  9. Stand and shake hands with customer
  10. Smile
  11. Provide your business card
  12. Thank customer for calling
  13. Help Customer get in lock box
  14. Say a positive comment to a coworker
  15. Greet customer entering bank
  16. Thank customer for calling
  17. Thank customer for banking with us
  18. Tell customer about E- statements
  19. Ask Is there anything else I can do for you
  20. Ask permission B4 putting on hold
  21. Talk to Customer about online banking
  22. Give customer compliment
  23. Introduce yourself to a customer
  24. Cross sell a product