GivecustomercomplimentAskpermissionB4 puttingon holdSay: Mypleasureor yourwelcomeWalkcustomer toa CSR orLoan officerThankcustomerfor callingHelpCustomerget in lockboxTellcustomerabout E-statementsThankcustomerfor callingSmilePromoteour creditcardIntroduceyourself toacustomerSay apositivecomment toa coworkerCrosssell aproductTalk toCustomerabout onlinebankingStand andshakehands withcustomerAnswerthe phonecorrectly 5timesThankcustomerfor comingin todayThankcustomerfor bankingwith usAssistanothercoworkerGreetcustomerenteringbankAsk Is thereanythingelse I cando for youProvideyourbusinesscardSmile andgreetcustomerIntroducecustomerto anotheremployeeGivecustomercomplimentAskpermissionB4 puttingon holdSay: Mypleasureor yourwelcomeWalkcustomer toa CSR orLoan officerThankcustomerfor callingHelpCustomerget in lockboxTellcustomerabout E-statementsThankcustomerfor callingSmilePromoteour creditcardIntroduceyourself toacustomerSay apositivecomment toa coworkerCrosssell aproductTalk toCustomerabout onlinebankingStand andshakehands withcustomerAnswerthe phonecorrectly 5timesThankcustomerfor comingin todayThankcustomerfor bankingwith usAssistanothercoworkerGreetcustomerenteringbankAsk Is thereanythingelse I cando for youProvideyourbusinesscardSmile andgreetcustomerIntroducecustomerto anotheremployee

CNB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give customer compliment
  2. Ask permission B4 putting on hold
  3. Say: My pleasure or your welcome
  4. Walk customer to a CSR or Loan officer
  5. Thank customer for calling
  6. Help Customer get in lock box
  7. Tell customer about E- statements
  8. Thank customer for calling
  9. Smile
  10. Promote our credit card
  11. Introduce yourself to a customer
  12. Say a positive comment to a coworker
  13. Cross sell a product
  14. Talk to Customer about online banking
  15. Stand and shake hands with customer
  16. Answer the phone correctly 5 times
  17. Thank customer for coming in today
  18. Thank customer for banking with us
  19. Assist another coworker
  20. Greet customer entering bank
  21. Ask Is there anything else I can do for you
  22. Provide your business card
  23. Smile and greet customer
  24. Introduce customer to another employee