Smile andgreetcustomerProvideyourbusinesscardTellcustomerabout E-statementsIntroduceyourself toacustomerTalk toCustomerabout onlinebankingAskpermissionB4 puttingon holdThankcustomerfor comingin todayGreetcustomerenteringbankSay: Mypleasureor yourwelcomeGivecustomercomplimentAssistanothercoworkerSmileThankcustomerfor callingAsk Is thereanythingelse I cando for youThankcustomerfor callingIntroducecustomerto anotheremployeeCrosssell aproductHelpCustomerget in lockboxSay apositivecomment toa coworkerThankcustomerfor bankingwith usWalkcustomer toa CSR orLoan officerAnswerthe phonecorrectly 5timesPromoteour creditcardStand andshakehands withcustomerSmile andgreetcustomerProvideyourbusinesscardTellcustomerabout E-statementsIntroduceyourself toacustomerTalk toCustomerabout onlinebankingAskpermissionB4 puttingon holdThankcustomerfor comingin todayGreetcustomerenteringbankSay: Mypleasureor yourwelcomeGivecustomercomplimentAssistanothercoworkerSmileThankcustomerfor callingAsk Is thereanythingelse I cando for youThankcustomerfor callingIntroducecustomerto anotheremployeeCrosssell aproductHelpCustomerget in lockboxSay apositivecomment toa coworkerThankcustomerfor bankingwith usWalkcustomer toa CSR orLoan officerAnswerthe phonecorrectly 5timesPromoteour creditcardStand andshakehands withcustomer

CNB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Smile and greet customer
  2. Provide your business card
  3. Tell customer about E- statements
  4. Introduce yourself to a customer
  5. Talk to Customer about online banking
  6. Ask permission B4 putting on hold
  7. Thank customer for coming in today
  8. Greet customer entering bank
  9. Say: My pleasure or your welcome
  10. Give customer compliment
  11. Assist another coworker
  12. Smile
  13. Thank customer for calling
  14. Ask Is there anything else I can do for you
  15. Thank customer for calling
  16. Introduce customer to another employee
  17. Cross sell a product
  18. Help Customer get in lock box
  19. Say a positive comment to a coworker
  20. Thank customer for banking with us
  21. Walk customer to a CSR or Loan officer
  22. Answer the phone correctly 5 times
  23. Promote our credit card
  24. Stand and shake hands with customer