AskpermissionB4 puttingon holdIntroducecustomerto anotheremployeeHelpCustomerget in lockboxProvideyourbusinesscardThankcustomerfor comingin todayThankcustomerfor callingGivecustomercomplimentCrosssell aproductGreetcustomerenteringbankAsk Is thereanythingelse I cando for youSay apositivecomment toa coworkerSmileThankcustomerfor callingIntroduceyourself toacustomerAssistanothercoworkerWalkcustomer toa CSR orLoan officerStand andshakehands withcustomerTalk toCustomerabout onlinebankingSay: Mypleasureor yourwelcomeSmile andgreetcustomerThankcustomerfor bankingwith usAnswerthe phonecorrectly 5timesTellcustomerabout E-statementsPromoteour creditcardAskpermissionB4 puttingon holdIntroducecustomerto anotheremployeeHelpCustomerget in lockboxProvideyourbusinesscardThankcustomerfor comingin todayThankcustomerfor callingGivecustomercomplimentCrosssell aproductGreetcustomerenteringbankAsk Is thereanythingelse I cando for youSay apositivecomment toa coworkerSmileThankcustomerfor callingIntroduceyourself toacustomerAssistanothercoworkerWalkcustomer toa CSR orLoan officerStand andshakehands withcustomerTalk toCustomerabout onlinebankingSay: Mypleasureor yourwelcomeSmile andgreetcustomerThankcustomerfor bankingwith usAnswerthe phonecorrectly 5timesTellcustomerabout E-statementsPromoteour creditcard

CNB BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask permission B4 putting on hold
  2. Introduce customer to another employee
  3. Help Customer get in lock box
  4. Provide your business card
  5. Thank customer for coming in today
  6. Thank customer for calling
  7. Give customer compliment
  8. Cross sell a product
  9. Greet customer entering bank
  10. Ask Is there anything else I can do for you
  11. Say a positive comment to a coworker
  12. Smile
  13. Thank customer for calling
  14. Introduce yourself to a customer
  15. Assist another coworker
  16. Walk customer to a CSR or Loan officer
  17. Stand and shake hands with customer
  18. Talk to Customer about online banking
  19. Say: My pleasure or your welcome
  20. Smile and greet customer
  21. Thank customer for banking with us
  22. Answer the phone correctly 5 times
  23. Tell customer about E- statements
  24. Promote our credit card