15.Become amember/Participatein a BRG17.Submit aNIGO toIGO task(PIN)20.Respond to achat/questionfrom acolleague3.Schedule anadvicesession fora participant8.Send aTIL inthe chat5.Ask ClarifyingQuestionsregarding theclient’s need28.Talk/Holdunder12:00weekly19.Receivea WOW!Alert23.Talk/Hold +ACW bothin greenweekly22.RTC2.50%weekly27.UNRunder5:00 minsweekly1.Ask aboutOutsideAssets 5Times duringthe day(PIN)14.Use KE toresearchevery callAsk aboutOutsideAssets 5Times duringthe day12.SubmittedNon-ERISAform toprocessingfor customer26.VoicemailKudos4.Completed2 differentStretches atyour desk21.Call NSLwith a #validquestion(PIN)6.Frame thecall everytime2.Send aRII to aparticipant(PIN)9.Checkbeneficiariesat least 10times25.QIR90%+weekly18.Receive anunsolicitedVM fromparticipants11.Calldocumentevery call13.Demonstrateactivelisteningskills onevery call29.ACWunder1:30weekly16.Complete afollow-up callto aparticipant(PIN)7.Shadow aTIAA/Nuveencolleague24.100%VOCweekly10.CompleteWeeklyCentricalTraining15.Become amember/Participatein a BRG17.Submit aNIGO toIGO task(PIN)20.Respond to achat/questionfrom acolleague3.Schedule anadvicesession fora participant8.Send aTIL inthe chat5.Ask ClarifyingQuestionsregarding theclient’s need28.Talk/Holdunder12:00weekly19.Receivea WOW!Alert23.Talk/Hold +ACW bothin greenweekly22.RTC2.50%weekly27.UNRunder5:00 minsweekly1.Ask aboutOutsideAssets 5Times duringthe day(PIN)14.Use KE toresearchevery callAsk aboutOutsideAssets 5Times duringthe day12.SubmittedNon-ERISAform toprocessingfor customer26.VoicemailKudos4.Completed2 differentStretches atyour desk21.Call NSLwith a #validquestion(PIN)6.Frame thecall everytime2.Send aRII to aparticipant(PIN)9.Checkbeneficiariesat least 10times25.QIR90%+weekly18.Receive anunsolicitedVM fromparticipants11.Calldocumentevery call13.Demonstrateactivelisteningskills onevery call29.ACWunder1:30weekly16.Complete afollow-up callto aparticipant(PIN)7.Shadow aTIAA/Nuveencolleague24.100%VOCweekly10.CompleteWeeklyCentricalTraining

TEAM WELLS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Become a member/Participate in a BRG
    15.
  2. Submit a NIGO to IGO task (PIN)
    17.
  3. Respond to a chat/question from a colleague
    20.
  4. Schedule an advice session for a participant
    3.
  5. Send a TIL in the chat
    8.
  6. Ask Clarifying Questions regarding the client’s need
    5.
  7. Talk/Hold under 12:00 weekly
    28.
  8. Receive a WOW! Alert
    19.
  9. Talk/Hold + ACW both in green weekly
    23.
  10. RTC 2.50% weekly
    22.
  11. UNR under 5:00 mins weekly
    27.
  12. Ask about Outside Assets 5 Times during the day(PIN)
    1.
  13. Use KE to research every call
    14.
  14. Ask about Outside Assets 5 Times during the day
  15. Submitted Non-ERISA form to processing for customer
    12.
  16. Voicemail Kudos
    26.
  17. Completed 2 different Stretches at your desk
    4.
  18. Call NSL with a #valid question (PIN)
    21.
  19. Frame the call every time
    6.
  20. Send a RII to a participant (PIN)
    2.
  21. Check beneficiaries at least 10 times
    9.
  22. QIR 90%+ weekly
    25.
  23. Receive an unsolicited VM from participants
    18.
  24. Call document every call
    11.
  25. Demonstrate active listening skills on every call
    13.
  26. ACW under 1:30 weekly
    29.
  27. Complete a follow-up call to a participant (PIN)
    16.
  28. Shadow a TIAA/Nuveen colleague
    7.
  29. 100% VOC weekly
    24.
  30. Complete Weekly Centrical Training
    10.