(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Voicemail Kudos
26.
Use KE to research every call
14.
Talk/Hold under 12:00 weekly
28.
Submitted Non-ERISA form to processing for customer
12.
ACW under 1:30 weekly
29.
Ask about Outside Assets 5 Times during the day(PIN)
1.
Shadow a TIAA/Nuveen colleague
7.
Complete a follow-up call to a participant (PIN)
16.
Frame the call every time
6.
Respond to a chat/question from a colleague
20.
Complete Weekly Centrical Training
10.
Become a member/Participate in a BRG
15.
Send a RII to a participant (PIN)
2.
Schedule an advice session for a participant
3.
Demonstrate active listening skills on every call
13.
RTC 2.50% weekly
22.
100% VOC weekly
24.
Ask Clarifying Questions regarding the client’s need
5.