(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Send a TIL in the chat
8.
Talk/Hold under 12:00 weekly
28.
Submitted Non-ERISA form to processing for customer
12.
Frame the call every time
6.
Receive a WOW! Alert
19.
100% VOC weekly
24.
Ask Clarifying Questions regarding the client’s need
5.
Shadow a TIAA/Nuveen colleague
7.
Send a RII to a participant (PIN)
2.
Complete a follow-up call to a participant (PIN)
16.
Submit a NIGO to IGO task (PIN)
17.
Respond to a chat/question from a colleague
20.
Complete Weekly Centrical Training
10.
Use KE to research every call
14.
Check beneficiaries at least 10 times
9.
Call document every call
11.
Talk/Hold + ACW both in green weekly
23.
Call NSL with a #valid question (PIN)
21.
RTC 2.50% weekly
22.
Ask about Outside Assets 5 Times during the day(PIN)
1.
Completed 2 different Stretches at your desk
4.
Voicemail Kudos
26.
Become a member/Participate in a BRG
15.
Demonstrate active listening skills on every call
13.