(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Submitted Non-ERISA form to processing for customer
12.
Frame the call every time
6.
UNR under 5:00 mins weekly
27.
Talk/Hold + ACW both in green weekly
23.
Check beneficiaries at least 10 times
9.
Respond to a chat/question from a colleague
20.
Talk/Hold under 12:00 weekly
28.
ACW under 1:30 weekly
29.
Completed 2 different Stretches at your desk
4.
QIR 90%+ weekly
25.
100% VOC weekly
24.
Become a member/Participate in a BRG
15.
Schedule an advice session for a participant
3.
RTC 2.50% weekly
22.
Voicemail Kudos
26.
Send a TIL in the chat
8.
Shadow a TIAA/Nuveen colleague
7.
Ask Clarifying Questions regarding the client’s need
5.
Receive an unsolicited VM from participants
18.
Receive a WOW! Alert
19.
Call document every call
11.
Ask about Outside Assets 5 Times during the day
Demonstrate active listening skills on every call
13.
Use KE to research every call
14.
Complete a follow-up call to a participant (PIN)
16.
Send a RII to a participant (PIN)
2.
Complete Weekly Centrical Training
10.
Ask about Outside Assets 5 Times during the day(PIN)
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