(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Call document every call
11.
Schedule an advice session for a participant
3.
QIR 90%+ weekly
25.
Complete a follow-up call to a participant (PIN)
16.
ACW under 1:30 weekly
29.
UNR under 5:00 mins weekly
27.
Frame the call every time
6.
Ask Clarifying Questions regarding the client’s need
5.
Use KE to research every call
14.
Submit a NIGO to IGO task (PIN)
17.
Receive a WOW! Alert
19.
Completed 2 different Stretches at your desk
4.
Receive an unsolicited VM from participants
18.
Demonstrate active listening skills on every call
13.
Ask about Outside Assets 5 Times during the day
Become a member/Participate in a BRG
15.
Respond to a chat/question from a colleague
20.
Check beneficiaries at least 10 times
9.
Talk/Hold under 12:00 weekly
28.
RTC 2.50% weekly
22.
Talk/Hold + ACW both in green weekly
23.
Ask about Outside Assets 5 Times during the day(PIN)
1.
Call NSL with a #valid question (PIN)
21.
Voicemail Kudos
26.
Complete Weekly Centrical Training
10.
100% VOC weekly
24.
Send a TIL in the chat
8.
Submitted Non-ERISA form to processing for customer
12.