(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Check beneficiaries at least 10 times
9.
Become a member/Participate in a BRG
15.
Completed 2 different Stretches at your desk
4.
Respond to a chat/question from a colleague
20.
Ask about Outside Assets 5 Times during the day
Send a RII to a participant (PIN)
2.
Ask Clarifying Questions regarding the client’s need
5.
Send a TIL in the chat
8.
QIR 90%+ weekly
25.
Ask about Outside Assets 5 Times during the day(PIN)
1.
Demonstrate active listening skills on every call
13.
UNR under 5:00 mins weekly
27.
Talk/Hold under 12:00 weekly
28.
Frame the call every time
6.
Call document every call
11.
100% VOC weekly
24.
Use KE to research every call
14.
Complete Weekly Centrical Training
10.
Receive a WOW! Alert
19.
Submit a NIGO to IGO task (PIN)
17.
Shadow a TIAA/Nuveen colleague
7.
Schedule an advice session for a participant
3.
ACW under 1:30 weekly
29.
Call NSL with a #valid question (PIN)
21.
Voicemail Kudos
26.
Complete a follow-up call to a participant (PIN)
16.
Submitted Non-ERISA form to processing for customer
12.
