25.QIR90%+weekly28.Talk/Holdunder12:00weekly20.Respond to achat/questionfrom acolleague19.Receivea WOW!Alert18.Receive anunsolicitedVM fromparticipants17.Submit aNIGO toIGO task(PIN)12.SubmittedNon-ERISAform toprocessingfor customer22.RTC2.50%weekly21.Call NSLwith a #validquestion(PIN)3.Schedule anadvicesession fora participant8.Send aTIL inthe chat1.Ask aboutOutsideAssets 5Times duringthe day(PIN)5.Ask ClarifyingQuestionsregarding theclient’s needAsk aboutOutsideAssets 5Times duringthe day13.Demonstrateactivelisteningskills onevery call10.CompleteWeeklyCentricalTraining29.ACWunder1:30weekly4.Completed2 differentStretches atyour desk2.Send aRII to aparticipant(PIN)16.Complete afollow-up callto aparticipant(PIN)24.100%VOCweekly7.Shadow aTIAA/Nuveencolleague26.VoicemailKudos11.Calldocumentevery call9.Checkbeneficiariesat least 10times15.Become amember/Participatein a BRG14.Use KE toresearchevery call23.Talk/Hold +ACW bothin greenweekly6.Frame thecall everytime27.UNRunder5:00 minsweekly25.QIR90%+weekly28.Talk/Holdunder12:00weekly20.Respond to achat/questionfrom acolleague19.Receivea WOW!Alert18.Receive anunsolicitedVM fromparticipants17.Submit aNIGO toIGO task(PIN)12.SubmittedNon-ERISAform toprocessingfor customer22.RTC2.50%weekly21.Call NSLwith a #validquestion(PIN)3.Schedule anadvicesession fora participant8.Send aTIL inthe chat1.Ask aboutOutsideAssets 5Times duringthe day(PIN)5.Ask ClarifyingQuestionsregarding theclient’s needAsk aboutOutsideAssets 5Times duringthe day13.Demonstrateactivelisteningskills onevery call10.CompleteWeeklyCentricalTraining29.ACWunder1:30weekly4.Completed2 differentStretches atyour desk2.Send aRII to aparticipant(PIN)16.Complete afollow-up callto aparticipant(PIN)24.100%VOCweekly7.Shadow aTIAA/Nuveencolleague26.VoicemailKudos11.Calldocumentevery call9.Checkbeneficiariesat least 10times15.Become amember/Participatein a BRG14.Use KE toresearchevery call23.Talk/Hold +ACW bothin greenweekly6.Frame thecall everytime27.UNRunder5:00 minsweekly

TEAM WELLS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. QIR 90%+ weekly
    25.
  2. Talk/Hold under 12:00 weekly
    28.
  3. Respond to a chat/question from a colleague
    20.
  4. Receive a WOW! Alert
    19.
  5. Receive an unsolicited VM from participants
    18.
  6. Submit a NIGO to IGO task (PIN)
    17.
  7. Submitted Non-ERISA form to processing for customer
    12.
  8. RTC 2.50% weekly
    22.
  9. Call NSL with a #valid question (PIN)
    21.
  10. Schedule an advice session for a participant
    3.
  11. Send a TIL in the chat
    8.
  12. Ask about Outside Assets 5 Times during the day(PIN)
    1.
  13. Ask Clarifying Questions regarding the client’s need
    5.
  14. Ask about Outside Assets 5 Times during the day
  15. Demonstrate active listening skills on every call
    13.
  16. Complete Weekly Centrical Training
    10.
  17. ACW under 1:30 weekly
    29.
  18. Completed 2 different Stretches at your desk
    4.
  19. Send a RII to a participant (PIN)
    2.
  20. Complete a follow-up call to a participant (PIN)
    16.
  21. 100% VOC weekly
    24.
  22. Shadow a TIAA/Nuveen colleague
    7.
  23. Voicemail Kudos
    26.
  24. Call document every call
    11.
  25. Check beneficiaries at least 10 times
    9.
  26. Become a member/Participate in a BRG
    15.
  27. Use KE to research every call
    14.
  28. Talk/Hold + ACW both in green weekly
    23.
  29. Frame the call every time
    6.
  30. UNR under 5:00 mins weekly
    27.