(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Frame the call every time
6.
Send a RII to a participant (PIN)
2.
Demonstrate active listening skills on every call
13.
Ask about Outside Assets 5 Times during the day(PIN)
1.
100% VOC weekly
24.
Respond to a chat/question from a colleague
20.
Call NSL with a #valid question (PIN)
21.
Voicemail Kudos
26.
Complete a follow-up call to a participant (PIN)
16.
Complete Weekly Centrical Training
10.
RTC 2.50% weekly
22.
Shadow a TIAA/Nuveen colleague
7.
QIR 90%+ weekly
25.
Call document every call
11.
Use KE to research every call
14.
Completed 2 different Stretches at your desk
4.
Become a member/Participate in a BRG
15.
Send a TIL in the chat
8.
UNR under 5:00 mins weekly
27.
Ask Clarifying Questions regarding the client’s need
5.
Receive an unsolicited VM from participants
18.
Talk/Hold under 12:00 weekly
28.
Ask about Outside Assets 5 Times during the day
Submit a NIGO to IGO task (PIN)
17.
Schedule an advice session for a participant
3.
ACW under 1:30 weekly
29.
Receive a WOW! Alert
19.
Submitted Non-ERISA form to processing for customer
12.
