(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Ask about Outside Assets 5 Times during the day
Talk/Hold + ACW both in green weekly
23.
RTC 2.50% weekly
22.
Frame the call every time
6.
Submitted Non-ERISA form to processing for customer
12.
100% VOC weekly
24.
Demonstrate active listening skills on every call
13.
Submit a NIGO to IGO task (PIN)
17.
Complete Weekly Centrical Training
10.
Send a RII to a participant (PIN)
2.
Shadow a TIAA/Nuveen colleague
7.
Check beneficiaries at least 10 times
9.
ACW under 1:30 weekly
29.
Schedule an advice session for a participant
3.
Talk/Hold under 12:00 weekly
28.
Completed 2 different Stretches at your desk
4.
Complete a follow-up call to a participant (PIN)
16.
Receive a WOW! Alert
19.
Receive an unsolicited VM from participants
18.
Become a member/Participate in a BRG
15.
Voicemail Kudos
26.
Respond to a chat/question from a colleague
20.
Ask about Outside Assets 5 Times during the day(PIN)
1.
Use KE to research every call
14.
UNR under 5:00 mins weekly
27.
QIR 90%+ weekly
25.
Call document every call
11.
Call NSL with a #valid question (PIN)
21.
Ask Clarifying Questions regarding the client’s need
5.
