(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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ACW under 1:30 weekly
Complete Weekly Centrical Training
Receive an unsolicited VM from participants
Receive a WOW! Alert
Ask about Outside Assets 5 Times during the day(PIN)
QIR 90%+ weekly
RTC 2.50% weekly
Talk/Hold + ACW both in green weekly
Become a member/Participate in a BRG
Call NSL with a #valid question (PIN)
Shadow a TIAA/Nuveen colleague
Use KE to research every call
Frame the call every time
UNR under 5:00 mins weekly
Demonstrate active listening skills on every call
Respond to a chat/question from a colleague
Complete a follow-up call to a participant (PIN)
Send a TIL in the chat
100% VOC weekly
Schedule an advice session for a participant
Call document every call
Completed 2 different Stretches at your desk
Voicemail Kudos
Submitted Non-ERISA form to processing for customer
Ask about Outside Assets 5 Times during the day
Check beneficiaries at least 10 times
Send a RII to a participant (PIN)
Submit a NIGO to IGO task (PIN)
Ask Clarifying Questions regarding the client’s need
