TEAM WELLS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Shadow a TIAA/Nuveen colleague
2. Submit a NIGO to IGO task (PIN)
3. Ask about Outside Assets 5 Times during the day(PIN)
4. Call document every call
5. Receive a WOW! Alert
6. Respond to a chat/question from a colleague
7. Complete a follow-up call to a participant (PIN)
8. Use KE to research every call
9. ACW under 1:30 weekly
10. Completed 2 different Stretches at your desk
11. Ask Clarifying Questions regarding the client’s need
12. Complete Weekly Centrical Training
13. Frame the call every time
14. Submitted Non-ERISA form to processing for customer
15. Talk/Hold + ACW both in green weekly
16. Become a member/Participate in a BRG
17. Receive an unsolicited VM from participants
18. Call NSL with a #valid question (PIN)
19. 100% VOC weekly
20. RTC 2.50% weekly
21. Send a RII to a participant (PIN)
22. UNR under 5:00 mins weekly
23. Ask about Outside Assets 5 Times during the day
24. Voicemail Kudos
25. Demonstrate active listening skills on every call
26. Check beneficiaries at least 10 times
27. Send a TIL in the chat
28. Schedule an advice session for a participant
29. Talk/Hold under 12:00 weekly
30. QIR 90%+ weekly