(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Respond to a chat/question from a colleague
Talk/Hold + ACW both in green weekly
Call NSL with a #valid question (PIN)
100% VOC weekly
Submitted Non-ERISA form to processing for customer
Schedule an advice session for a participant
Ask about Outside Assets 5 Times during the day
Call document every call
Receive a WOW! Alert
ACW under 1:30 weekly
Voicemail Kudos
Send a RII to a participant (PIN)
Receive an unsolicited VM from participants
Use KE to research every call
Become a member/Participate in a BRG
QIR 90%+ weekly
Submit a NIGO to IGO task (PIN)
Complete Weekly Centrical Training
Frame the call every time
Completed 2 different Stretches at your desk
RTC 2.50% weekly
Send a TIL in the chat
Talk/Hold under 12:00 weekly
Shadow a TIAA/Nuveen colleague
UNR under 5:00 mins weekly
Ask Clarifying Questions regarding the client’s need
Demonstrate active listening skills on every call
Complete a follow-up call to a participant (PIN)
Check beneficiaries at least 10 times
Ask about Outside Assets 5 Times during the day(PIN)