TEAM WELLS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. RTC 2.50% weekly
2. Ask Clarifying Questions regarding the client’s need
3. Call document every call
4. Use KE to research every call
5. Receive a WOW! Alert
6. Frame the call every time
7. 100% VOC weekly
8. Shadow a TIAA/Nuveen colleague
9. Ask about Outside Assets 5 Times during the day(PIN)
10. Talk/Hold + ACW both in green weekly
11. Become a member/Participate in a BRG
12. Complete a follow-up call to a participant (PIN)
13. Submitted Non-ERISA form to processing for customer
14. Call NSL with a #valid question (PIN)
15. Completed 2 different Stretches at your desk
16. Submit a NIGO to IGO task (PIN)
17. Send a TIL in the chat
18. QIR 90%+ weekly
19. Respond to a chat/question from a colleague
20. Schedule an advice session for a participant
21. Complete Weekly Centrical Training
22. Talk/Hold under 12:00 weekly
23. Demonstrate active listening skills on every call
24. Receive an unsolicited VM from participants
25. UNR under 5:00 mins weekly
26. Check beneficiaries at least 10 times
27. Send a RII to a participant (PIN)
28. Ask about Outside Assets 5 Times during the day
29. Voicemail Kudos
30. ACW under 1:30 weekly