Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. PICK UP A CASE FROM TIER 1
2. RECEIVE CALL FROM A CARRIER
3. CALLERS NAME STARTS WITH 'B'
4. CALLERS NAME STARTS WITH 'M'
5. MISSING POOL PERKS
6. TRACKING REQUEST
7. RECEIVE A TRANSFERRED CALL
8. CALLER SAYS THEY'LL CALL BACK
9. PHONE NUMBER HAS 602 AREA CODE
10. PROMOTION COMPLAINT
11. ROBOT/GHOST CALL
12. YOU HAVE TO TRANSFER CALLER
13. SCHEDULE A SERVICE
14. YOU REACH CUSTOMERS VOICEMAIL
15. CALLER DOESN'T HAVE REFERENCE NUMBER HANDY
16. CUSTOMER WANTS AN OPENING QUOTE
17. ABH SYRINGE OR TEST DISKS CALL
18. DUPLICATE ACCOUNT (CALL)
19. STREET NAME THAT STARTS WITH D
20. JACUZZI WARRANTY CALL
21. STORE COMPLAINT
22. CALLER REQUESTS A SPECIFIC REPRESENTATIVE
23. ESCALATED CALL (DM, SM, TVP, ECT)
24. CHORUS PUT AN ORDER INTO INVESTIGATION REQUIRED