Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. CALLERS NAME STARTS WITH 'M'
2. TRACKING REQUEST
3. PICK UP CASE FROM TIER 1
4. RECEIVE CALL FROM A CARRIER
5. RECEIVE A TRANSFERRED CALL
6. CALLERS NAME STARTS WITH 'B'
7. CUSTOMER WANTS AN OPENING QUOTE
8. ESCALATE TO DM SM OR TVP
9. MISSING POOL PERKS
10. YOU HAVE TO TRANSFER CALLER
11. SPAM CALL
12. PAYMENT ERROR EMAIL (CALL)
13. ABH SYRINGE OR TEST DISKS CALL
14. JACUZZI WARRANTY CALL
15. CALLER ASKS FOR A SPECIFIC REPRESENTATIVE
16. PHONE NUMBER HAS A 602 AREA CODE
17. CALLER SAYS THEY'LL CALL BACK
18. CALLER DOES HAVE REFERENCE NUMBER HANDY
19. YOU REACH CUSTOMERS VOICEMAIL
20. STORE COMPLAINT
21. SCHEDULE A SERVICE
22. STREET NAME THAT STARTS WITH D
23. PROMOTION COMPLAINT
24. DUPLICATE ACCOUNT (CALL)