ESCALATETO DM SMOR TVPSCHEDULEA SERVICERECEIVECALLFROM ACARRIERCALLERSAYSTHEY'LLCALL BACKPICK UPCASEFROMTIER 1YOU HAVETOTRANSFERCALLERCALLERSNAMESTARTSWITH 'M'MISSINGPOOLPERKSJACUZZIWARRANTYCALLPROMOTIONCOMPLAINTPAYMENTERROREMAIL(CALL)CUSTOMERWANTS ANOPENINGQUOTEPHONENUMBERHAS A 602AREA CODERECEIVE ATRANSFERREDCALLCALLERSNAMESTARTSWITH 'B'CALLER ASKSFOR A SPECIFICREPRESENTATIVESTREETNAME THATSTARTSWITH DSPAMCALLTRACKINGREQUESTDUPLICATEACCOUNT(CALL)ABHSYRINGEOR TESTDISKS CALLSTORECOMPLAINTCALLERDOES HAVEREFERENCENUMBERHANDYYOU REACHCUSTOMERSVOICEMAILESCALATETO DM SMOR TVPSCHEDULEA SERVICERECEIVECALLFROM ACARRIERCALLERSAYSTHEY'LLCALL BACKPICK UPCASEFROMTIER 1YOU HAVETOTRANSFERCALLERCALLERSNAMESTARTSWITH 'M'MISSINGPOOLPERKSJACUZZIWARRANTYCALLPROMOTIONCOMPLAINTPAYMENTERROREMAIL(CALL)CUSTOMERWANTS ANOPENINGQUOTEPHONENUMBERHAS A 602AREA CODERECEIVE ATRANSFERREDCALLCALLERSNAMESTARTSWITH 'B'CALLER ASKSFOR A SPECIFICREPRESENTATIVESTREETNAME THATSTARTSWITH DSPAMCALLTRACKINGREQUESTDUPLICATEACCOUNT(CALL)ABHSYRINGEOR TESTDISKS CALLSTORECOMPLAINTCALLERDOES HAVEREFERENCENUMBERHANDYYOU REACHCUSTOMERSVOICEMAIL

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ESCALATE TO DM SM OR TVP
  2. SCHEDULE A SERVICE
  3. RECEIVE CALL FROM A CARRIER
  4. CALLER SAYS THEY'LL CALL BACK
  5. PICK UP CASE FROM TIER 1
  6. YOU HAVE TO TRANSFER CALLER
  7. CALLERS NAME STARTS WITH 'M'
  8. MISSING POOL PERKS
  9. JACUZZI WARRANTY CALL
  10. PROMOTION COMPLAINT
  11. PAYMENT ERROR EMAIL (CALL)
  12. CUSTOMER WANTS AN OPENING QUOTE
  13. PHONE NUMBER HAS A 602 AREA CODE
  14. RECEIVE A TRANSFERRED CALL
  15. CALLERS NAME STARTS WITH 'B'
  16. CALLER ASKS FOR A SPECIFIC REPRESENTATIVE
  17. STREET NAME THAT STARTS WITH D
  18. SPAM CALL
  19. TRACKING REQUEST
  20. DUPLICATE ACCOUNT (CALL)
  21. ABH SYRINGE OR TEST DISKS CALL
  22. STORE COMPLAINT
  23. CALLER DOES HAVE REFERENCE NUMBER HANDY
  24. YOU REACH CUSTOMERS VOICEMAIL