What areyou doingfor the restof your dayExpandon whatthey sayMaketheirproblemyours UseIntonationWell Have alovelyholidayTake aPersonalInterest Repeatback Hope youhave goodrest ofyour dayGettheirname VerbalnodsHow cani help youtodayPositiveScripting I’mhappyto helpEmotionaldrivers What areyou doingfor the restof your dayExpandon whatthey sayMaketheirproblemyours UseIntonationWell Have alovelyholidayTake aPersonalInterest Repeatback Hope youhave goodrest ofyour dayGettheirname VerbalnodsHow cani help youtodayPositiveScripting I’mhappyto helpEmotionaldrivers 

Building Rapport Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What are you doing for the rest of your day
  2. Expand on what they say
  3. Make their problem yours
  4. Use Intonation Well
  5. Have a lovely holiday
  6. Take a Personal Interest
  7. Repeat back
  8. Hope you have good rest of your day
  9. Get their name
  10. Verbal nods
  11. How can i help you today
  12. Positive Scripting
  13. I’m happy to help
  14. Emotional drivers