Gettheirname UseIntonationWell Have alovelyholidayEmotionaldrivers Maketheirproblemyours VerbalnodsTake aPersonalInterest Hope youhave goodrest ofyour dayPositiveScripting What areyou doingfor the restof your dayRepeatback I’mhappyto helpExpandon whatthey sayHow cani help youtodayGettheirname UseIntonationWell Have alovelyholidayEmotionaldrivers Maketheirproblemyours VerbalnodsTake aPersonalInterest Hope youhave goodrest ofyour dayPositiveScripting What areyou doingfor the restof your dayRepeatback I’mhappyto helpExpandon whatthey sayHow cani help youtoday

Building Rapport Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get their name
  2. Use Intonation Well
  3. Have a lovely holiday
  4. Emotional drivers
  5. Make their problem yours
  6. Verbal nods
  7. Take a Personal Interest
  8. Hope you have good rest of your day
  9. Positive Scripting
  10. What are you doing for the rest of your day
  11. Repeat back
  12. I’m happy to help
  13. Expand on what they say
  14. How can i help you today