PositiveScripting Gettheirname Have alovelyholidayRepeatback How cani help youtodayTake aPersonalInterest UseIntonationWell Hope youhave goodrest ofyour dayI’mhappyto helpWhat areyou doingfor the restof your dayMaketheirproblemyours VerbalnodsEmotionaldrivers Expandon whatthey sayPositiveScripting Gettheirname Have alovelyholidayRepeatback How cani help youtodayTake aPersonalInterest UseIntonationWell Hope youhave goodrest ofyour dayI’mhappyto helpWhat areyou doingfor the restof your dayMaketheirproblemyours VerbalnodsEmotionaldrivers Expandon whatthey say

Building Rapport Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Positive Scripting
  2. Get their name
  3. Have a lovely holiday
  4. Repeat back
  5. How can i help you today
  6. Take a Personal Interest
  7. Use Intonation Well
  8. Hope you have good rest of your day
  9. I’m happy to help
  10. What are you doing for the rest of your day
  11. Make their problem yours
  12. Verbal nods
  13. Emotional drivers
  14. Expand on what they say