I’mhappyto helpHow cani help youtodayVerbalnodsHope youhave goodrest ofyour dayWhat areyou doingfor the restof your dayExpandon whatthey sayUseIntonationWell Repeatback PositiveScripting Emotionaldrivers Have alovelyholidayTake aPersonalInterest Maketheirproblemyours Gettheirname I’mhappyto helpHow cani help youtodayVerbalnodsHope youhave goodrest ofyour dayWhat areyou doingfor the restof your dayExpandon whatthey sayUseIntonationWell Repeatback PositiveScripting Emotionaldrivers Have alovelyholidayTake aPersonalInterest Maketheirproblemyours Gettheirname 

Building Rapport Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I’m happy to help
  2. How can i help you today
  3. Verbal nods
  4. Hope you have good rest of your day
  5. What are you doing for the rest of your day
  6. Expand on what they say
  7. Use Intonation Well
  8. Repeat back
  9. Positive Scripting
  10. Emotional drivers
  11. Have a lovely holiday
  12. Take a Personal Interest
  13. Make their problem yours
  14. Get their name