Take aPersonalInterest Hope youhave goodrest ofyour dayHave alovelyholidayExpandon whatthey sayVerbalnodsMaketheirproblemyours Emotionaldrivers What areyou doingfor the restof your dayUseIntonationWell How cani help youtodayI’mhappyto helpGettheirname PositiveScripting Repeatback Take aPersonalInterest Hope youhave goodrest ofyour dayHave alovelyholidayExpandon whatthey sayVerbalnodsMaketheirproblemyours Emotionaldrivers What areyou doingfor the restof your dayUseIntonationWell How cani help youtodayI’mhappyto helpGettheirname PositiveScripting Repeatback 

Building Rapport Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take a Personal Interest
  2. Hope you have good rest of your day
  3. Have a lovely holiday
  4. Expand on what they say
  5. Verbal nods
  6. Make their problem yours
  7. Emotional drivers
  8. What are you doing for the rest of your day
  9. Use Intonation Well
  10. How can i help you today
  11. I’m happy to help
  12. Get their name
  13. Positive Scripting
  14. Repeat back