Gettheirname Expandon whatthey sayMaketheirproblemyours What areyou doingfor the restof your dayTake aPersonalInterest I’mhappyto helpHave alovelyholidayHope youhave goodrest ofyour dayUseIntonationWell Repeatback Emotionaldrivers PositiveScripting VerbalnodsHow cani help youtodayGettheirname Expandon whatthey sayMaketheirproblemyours What areyou doingfor the restof your dayTake aPersonalInterest I’mhappyto helpHave alovelyholidayHope youhave goodrest ofyour dayUseIntonationWell Repeatback Emotionaldrivers PositiveScripting VerbalnodsHow cani help youtoday

Building Rapport Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get their name
  2. Expand on what they say
  3. Make their problem yours
  4. What are you doing for the rest of your day
  5. Take a Personal Interest
  6. I’m happy to help
  7. Have a lovely holiday
  8. Hope you have good rest of your day
  9. Use Intonation Well
  10. Repeat back
  11. Emotional drivers
  12. Positive Scripting
  13. Verbal nods
  14. How can i help you today