Maketheirproblemyours Have alovelyholidayUseIntonationWell VerbalnodsTake aPersonalInterest Expandon whatthey sayGettheirname Repeatback Hope youhave goodrest ofyour dayI’mhappyto helpHow cani help youtodayEmotionaldrivers PositiveScripting What areyou doingfor the restof your dayMaketheirproblemyours Have alovelyholidayUseIntonationWell VerbalnodsTake aPersonalInterest Expandon whatthey sayGettheirname Repeatback Hope youhave goodrest ofyour dayI’mhappyto helpHow cani help youtodayEmotionaldrivers PositiveScripting What areyou doingfor the restof your day

Building Rapport Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make their problem yours
  2. Have a lovely holiday
  3. Use Intonation Well
  4. Verbal nods
  5. Take a Personal Interest
  6. Expand on what they say
  7. Get their name
  8. Repeat back
  9. Hope you have good rest of your day
  10. I’m happy to help
  11. How can i help you today
  12. Emotional drivers
  13. Positive Scripting
  14. What are you doing for the rest of your day