(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer doesn't know how to send an email
"I don't know how to do this"
"I'm tech illiterate"
asks how much something is
Wants self-serve done for them
wants a picture printed off phone
Free!
upset someone won't stand behind them on self-serve