closing an account teller line shuffle coin machine loan payment angry member confused elderly people member on the phone during transaction COTs reboot door pull (pre 9/10 am) >5k withdrawal asks to see MRR 2 or manager “The person on the phone said…” COTs reboot (again) favorite member CD (renewing or new) separate receipt deposits least favorite member member who’s number you have memorized new member comes in <1 min to close overdraft You: “how can we help you? Them: “good, you?” “I’ve been hacked!” confused member (non- elderly) closing an account teller line shuffle coin machine loan payment angry member confused elderly people member on the phone during transaction COTs reboot door pull (pre 9/10 am) >5k withdrawal asks to see MRR 2 or manager “The person on the phone said…” COTs reboot (again) favorite member CD (renewing or new) separate receipt deposits least favorite member member who’s number you have memorized new member comes in <1 min to close overdraft You: “how can we help you? Them: “good, you?” “I’ve been hacked!” confused member (non- elderly)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
closing an account
teller line shuffle
coin machine
loan payment
angry member
confused elderly people
member on the phone during transaction
COTs reboot
door pull (pre 9/10 am)
>5k withdrawal
asks to see MRR 2 or manager
“The person on the phone said…”
COTs reboot (again)
favorite member
CD (renewing or new)
separate receipt deposits
least favorite member
member who’s number you have memorized
new member
comes in <1 min to close
overdraft
You: “how can we help you?
Them: “good, you?”
“I’ve been hacked!”
confused member (non-elderly)