Explain currentor updatedFreightdiscounts to acustomerFind out howlong acustomerhas been inbusiness forWarmtransfer acustomer toa differentdepartmentSpeak to acustomer whoneeds help withclaim(damaged/missingpackage)Sell acustomerReturnSolutionsSomeoneasks if youare arobot/realpersonDiscuss currentdiscounts on anaccount withoutofferingnew/betterHear acustomer'schild in thebackgroundof a callHear acustomer'spet in thebackgroundof a callTell acustomer howthey can getfree ExpresspackagingProvide TechSupport'sphonenumberSell acustomeron GroundEconomyTalk tosomeonewho is in thesame stateas youInform acustomerGround typicallydelivers nextday within 300milesDiscusspickupoptions witha customerSell acustomerGreat RatesHotlineserviceTell acustomerabout MyFedExRewardsSell acustomerOne RateTalk tosomeonewho isdrivingReferenceaccountopen dateon a callReferencerev/volumedata on acallAnswer ateammatesquestion inthe Teamsgroup chatHave acall longerthen 10minOvercomethe objection"no we'regood"Talk tosomeoneinCaliforniaMake 10+dials 2 hoursin a row (turngreen onhourly report)Explain currentor updatedFreightdiscounts to acustomerFind out howlong acustomerhas been inbusiness forWarmtransfer acustomer toa differentdepartmentSpeak to acustomer whoneeds help withclaim(damaged/missingpackage)Sell acustomerReturnSolutionsSomeoneasks if youare arobot/realpersonDiscuss currentdiscounts on anaccount withoutofferingnew/betterHear acustomer'schild in thebackgroundof a callHear acustomer'spet in thebackgroundof a callTell acustomer howthey can getfree ExpresspackagingProvide TechSupport'sphonenumberSell acustomeron GroundEconomyTalk tosomeonewho is in thesame stateas youInform acustomerGround typicallydelivers nextday within 300milesDiscusspickupoptions witha customerSell acustomerGreat RatesHotlineserviceTell acustomerabout MyFedExRewardsSell acustomerOne RateTalk tosomeonewho isdrivingReferenceaccountopen dateon a callReferencerev/volumedata on acallAnswer ateammatesquestion inthe Teamsgroup chatHave acall longerthen 10minOvercomethe objection"no we'regood"Talk tosomeoneinCaliforniaMake 10+dials 2 hoursin a row (turngreen onhourly report)

Sales Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain current or updated Freight discounts to a customer
  2. Find out how long a customer has been in business for
  3. Warm transfer a customer to a different department
  4. Speak to a customer who needs help with claim (damaged/missing package)
  5. Sell a customer Return Solutions
  6. Someone asks if you are a robot/real person
  7. Discuss current discounts on an account without offering new/better
  8. Hear a customer's child in the background of a call
  9. Hear a customer's pet in the background of a call
  10. Tell a customer how they can get free Express packaging
  11. Provide Tech Support's phone number
  12. Sell a customer on Ground Economy
  13. Talk to someone who is in the same state as you
  14. Inform a customer Ground typically delivers next day within 300 miles
  15. Discuss pickup options with a customer
  16. Sell a customer Great Rates Hotline service
  17. Tell a customer about My FedEx Rewards
  18. Sell a customer One Rate
  19. Talk to someone who is driving
  20. Reference account open date on a call
  21. Reference rev/volume data on a call
  22. Answer a teammates question in the Teams group chat
  23. Have a call longer then 10 min
  24. Overcome the objection "no we're good"
  25. Talk to someone in California
  26. Make 10+ dials 2 hours in a row (turn green on hourly report)