Discusspickupoptions witha customerReferenceaccountopen dateon a callProvide TechSupport'sphonenumberSomeoneasks if youare arobot/realpersonReferencerev/volumedata on acallMake 10+dials 2 hoursin a row (turngreen onhourly report)Talk tosomeoneinCaliforniaSpeak to acustomer whoneeds help withclaim(damaged/missingpackage)Talk tosomeonewho is in thesame stateas youHear acustomer'schild in thebackgroundof a callExplain currentor updatedFreightdiscounts to acustomerSell acustomerReturnSolutionsTell acustomer howthey can getfree ExpresspackagingWarmtransfer acustomer toa differentdepartmentAnswer ateammatesquestion inthe Teamsgroup chatTalk tosomeonewho isdrivingTell acustomerabout MyFedExRewardsHave acall longerthen 10minOvercomethe objection"no we'regood"Hear acustomer'spet in thebackgroundof a callSell acustomerGreat RatesHotlineserviceFind out howlong acustomerhas been inbusiness forSell acustomeron GroundEconomyDiscuss currentdiscounts on anaccount withoutofferingnew/betterInform acustomerGround typicallydelivers nextday within 300milesSell acustomerOne RateDiscusspickupoptions witha customerReferenceaccountopen dateon a callProvide TechSupport'sphonenumberSomeoneasks if youare arobot/realpersonReferencerev/volumedata on acallMake 10+dials 2 hoursin a row (turngreen onhourly report)Talk tosomeoneinCaliforniaSpeak to acustomer whoneeds help withclaim(damaged/missingpackage)Talk tosomeonewho is in thesame stateas youHear acustomer'schild in thebackgroundof a callExplain currentor updatedFreightdiscounts to acustomerSell acustomerReturnSolutionsTell acustomer howthey can getfree ExpresspackagingWarmtransfer acustomer toa differentdepartmentAnswer ateammatesquestion inthe Teamsgroup chatTalk tosomeonewho isdrivingTell acustomerabout MyFedExRewardsHave acall longerthen 10minOvercomethe objection"no we'regood"Hear acustomer'spet in thebackgroundof a callSell acustomerGreat RatesHotlineserviceFind out howlong acustomerhas been inbusiness forSell acustomeron GroundEconomyDiscuss currentdiscounts on anaccount withoutofferingnew/betterInform acustomerGround typicallydelivers nextday within 300milesSell acustomerOne Rate

Sales Call Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Discuss pickup options with a customer
  2. Reference account open date on a call
  3. Provide Tech Support's phone number
  4. Someone asks if you are a robot/real person
  5. Reference rev/volume data on a call
  6. Make 10+ dials 2 hours in a row (turn green on hourly report)
  7. Talk to someone in California
  8. Speak to a customer who needs help with claim (damaged/missing package)
  9. Talk to someone who is in the same state as you
  10. Hear a customer's child in the background of a call
  11. Explain current or updated Freight discounts to a customer
  12. Sell a customer Return Solutions
  13. Tell a customer how they can get free Express packaging
  14. Warm transfer a customer to a different department
  15. Answer a teammates question in the Teams group chat
  16. Talk to someone who is driving
  17. Tell a customer about My FedEx Rewards
  18. Have a call longer then 10 min
  19. Overcome the objection "no we're good"
  20. Hear a customer's pet in the background of a call
  21. Sell a customer Great Rates Hotline service
  22. Find out how long a customer has been in business for
  23. Sell a customer on Ground Economy
  24. Discuss current discounts on an account without offering new/better
  25. Inform a customer Ground typically delivers next day within 300 miles
  26. Sell a customer One Rate