(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Explain current or updated Freight discounts to a customer
Find out how long a customer has been in business for
Warm transfer a customer to a different department
Speak to a customer who needs help with claim (damaged/missing package)
Sell a customer Return Solutions
Someone asks if you are a robot/real person
Discuss current discounts on an account without offering new/better
Hear a customer's child in the background of a call
Hear a customer's pet in the background of a call
Tell a customer how they can get free Express packaging
Provide Tech Support's phone number
Sell a customer on Ground Economy
Talk to someone who is in the same state as you
Inform a customer Ground typically delivers next day within 300 miles
Discuss pickup options with a customer
Sell a customer Great Rates Hotline service
Tell a customer about My FedEx Rewards
Sell a customer One Rate
Talk to someone who is driving
Reference account open date on a call
Reference rev/volume data on a call
Answer a teammates question in the Teams group chat
Have a call longer then 10 min
Overcome the objection "no we're good"
Talk to someone in California
Make 10+ dials 2 hours in a row (turn green on hourly report)
