(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Someone asks if you are a robot/real person
Sell a customer One Rate
Explain current or updated Freight discounts to a customer
Warm transfer a customer to a different department
Hear a customer's child in the background of a call
Make 10+ dials 2 hours in a row (turn green on hourly report)
Sell a customer Great Rates Hotline service
Discuss current discounts on an account without offering new/better
Tell a customer about My FedEx Rewards
Tell a customer how they can get free Express packaging
Provide Tech Support's phone number
Talk to someone who is in the same state as you
Talk to someone who is driving
Hear a customer's pet in the background of a call
Reference account open date on a call
Speak to a customer who needs help with claim (damaged/missing package)
Talk to someone in California
Overcome the objection "no we're good"
Find out how long a customer has been in business for
Answer a teammates question in the Teams group chat
Inform a customer Ground typically delivers next day within 300 miles
