(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
Sell a customer One Rate
Sell a customer Great Rates Hotline service
Inform a customer Ground typically delivers next day within 300 miles
Have a call longer then 10 min
Tell a customer how they can get free Express packaging
Overcome the objection "no we're good"
Discuss pickup options with a customer
Talk to someone in California
Warm transfer a customer to a different department
Speak to a customer who needs help with claim (damaged/missing package)
Sell a customer Return Solutions
Hear a customer's pet in the background of a call
Make 10+ dials 2 hours in a row (turn green on hourly report)
Talk to someone who is driving
Tell a customer about My FedEx Rewards
Sell a customer on Ground Economy
Reference account open date on a call
Find out how long a customer has been in business for
Explain current or updated Freight discounts to a customer
Discuss current discounts on an account without offering new/better
Answer a teammates question in the Teams group chat
Someone asks if you are a robot/real person
Provide Tech Support's phone number
Talk to someone who is in the same state as you
Hear a customer's child in the background of a call
