Bordershowingin JPBForm isnotsignedPC7Photoprovided issame onefrom previouspassportSigned dateis eitherfuture datedor dated wellinto the pastName is toolong,observationpagerequiredForeignpassport/documentneedstranslating forPOB purposesWrongimage hasbeencroppedGIFused inteamsPPFapplicationSomeonecomplainsabout DVmessing upLost/stolenpassportbut no B11providedPhoto/signatureneedsrecroppingCustomerhas previouspassport butnot sightedReplacementpassportEvidenceof namechange notprovidedProof ofcitizenshipnotreceivedB11 providedfor Lost/stolen but withinsufficientdetailsEvidenceof namechange notprovidedInvalidcombinationof PIDSGratisreplacementevidencerequiredEvidence ofcitizenshipnotprovidedCustomer putstheir country ofbirth in POB(Does not includeHong Kong orSingapore)Lodgingofficer/customerdoes notdate formCustomeranswersoutboundcallApplicationform notsignedHospitalname inPOBApplicationreferred to deltafor reason otherthan newphoto/ mergedrecordPOB requesteddoes not matchPOB evidence(not country orhospital)Customerdoes notansweroutboundcallScanneddocumentsare notlegibleNoassesstasksMergedrecordsare not thecustomerGratisreplacementNo recordof paymentonapplicationBordershowingin JPBForm isnotsignedPC7Photoprovided issame onefrom previouspassportSigned dateis eitherfuture datedor dated wellinto the pastName is toolong,observationpagerequiredForeignpassport/documentneedstranslating forPOB purposesWrongimage hasbeencroppedGIFused inteamsPPFapplicationSomeonecomplainsabout DVmessing upLost/stolenpassportbut no B11providedPhoto/signatureneedsrecroppingCustomerhas previouspassport butnot sightedReplacementpassportEvidenceof namechange notprovidedProof ofcitizenshipnotreceivedB11 providedfor Lost/stolen but withinsufficientdetailsEvidenceof namechange notprovidedInvalidcombinationof PIDSGratisreplacementevidencerequiredEvidence ofcitizenshipnotprovidedCustomer putstheir country ofbirth in POB(Does not includeHong Kong orSingapore)Lodgingofficer/customerdoes notdate formCustomeranswersoutboundcallApplicationform notsignedHospitalname inPOBApplicationreferred to deltafor reason otherthan newphoto/ mergedrecordPOB requesteddoes not matchPOB evidence(not country orhospital)Customerdoes notansweroutboundcallScanneddocumentsare notlegibleNoassesstasksMergedrecordsare not thecustomerGratisreplacementNo recordof paymentonapplication

Assess Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Border showing in JPB
  2. Form is not signed
  3. PC7
  4. Photo provided is same one from previous passport
  5. Signed date is either future dated or dated well into the past
  6. Name is too long, observation page required
  7. Foreign passport/ document needs translating for POB purposes
  8. Wrong image has been cropped
  9. GIF used in teams
  10. PPF application
  11. Someone complains about DV messing up
  12. Lost/stolen passport but no B11 provided
  13. Photo/signature needs recropping
  14. Customer has previous passport but not sighted
  15. Replacement passport
  16. Evidence of name change not provided
  17. Proof of citizenship not received
  18. B11 provided for Lost/ stolen but with insufficient details
  19. Evidence of name change not provided
  20. Invalid combination of PIDS
  21. Gratis replacement evidence required
  22. Evidence of citizenship not provided
  23. Customer puts their country of birth in POB (Does not include Hong Kong or Singapore)
  24. Lodging officer/ customer does not date form
  25. Customer answers outbound call
  26. Application form not signed
  27. Hospital name in POB
  28. Application referred to delta for reason other than new photo/ merged record
  29. POB requested does not match POB evidence (not country or hospital)
  30. Customer does not answer outbound call
  31. Scanned documents are not legible
  32. No assess tasks
  33. Merged records are not the customer
  34. Gratis replacement
  35. No record of payment on application