Proof ofcitizenshipnotreceivedEvidenceof namechange notprovidedForeignpassport/documentneedstranslating forPOB purposesNoassesstasksWrongimage hasbeencroppedInvalidcombinationof PIDSName is toolong,observationpagerequiredApplicationform notsignedCustomerhas previouspassport butnot sightedGratisreplacementEvidenceof namechange notprovidedMergedrecordsare not thecustomerLodgingofficer/customerdoes notdate formEvidence ofcitizenshipnotprovidedNo recordof paymentonapplicationPhoto/signatureneedsrecroppingSomeonecomplainsabout DVmessing upHospitalname inPOBForm isnotsignedGratisreplacementevidencerequiredCustomeranswersoutboundcallReplacementpassportPOB requesteddoes not matchPOB evidence(not country orhospital)B11 providedfor Lost/stolen but withinsufficientdetailsCustomerdoes notansweroutboundcallSigned dateis eitherfuture datedor dated wellinto the pastApplicationreferred to deltafor reason otherthan newphoto/ mergedrecordBordershowingin JPBPhotoprovided issame onefrom previouspassportGIFused inteamsPC7Customer putstheir country ofbirth in POB(Does not includeHong Kong orSingapore)Lost/stolenpassportbut no B11providedScanneddocumentsare notlegiblePPFapplicationProof ofcitizenshipnotreceivedEvidenceof namechange notprovidedForeignpassport/documentneedstranslating forPOB purposesNoassesstasksWrongimage hasbeencroppedInvalidcombinationof PIDSName is toolong,observationpagerequiredApplicationform notsignedCustomerhas previouspassport butnot sightedGratisreplacementEvidenceof namechange notprovidedMergedrecordsare not thecustomerLodgingofficer/customerdoes notdate formEvidence ofcitizenshipnotprovidedNo recordof paymentonapplicationPhoto/signatureneedsrecroppingSomeonecomplainsabout DVmessing upHospitalname inPOBForm isnotsignedGratisreplacementevidencerequiredCustomeranswersoutboundcallReplacementpassportPOB requesteddoes not matchPOB evidence(not country orhospital)B11 providedfor Lost/stolen but withinsufficientdetailsCustomerdoes notansweroutboundcallSigned dateis eitherfuture datedor dated wellinto the pastApplicationreferred to deltafor reason otherthan newphoto/ mergedrecordBordershowingin JPBPhotoprovided issame onefrom previouspassportGIFused inteamsPC7Customer putstheir country ofbirth in POB(Does not includeHong Kong orSingapore)Lost/stolenpassportbut no B11providedScanneddocumentsare notlegiblePPFapplication

Assess Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Proof of citizenship not received
  2. Evidence of name change not provided
  3. Foreign passport/ document needs translating for POB purposes
  4. No assess tasks
  5. Wrong image has been cropped
  6. Invalid combination of PIDS
  7. Name is too long, observation page required
  8. Application form not signed
  9. Customer has previous passport but not sighted
  10. Gratis replacement
  11. Evidence of name change not provided
  12. Merged records are not the customer
  13. Lodging officer/ customer does not date form
  14. Evidence of citizenship not provided
  15. No record of payment on application
  16. Photo/signature needs recropping
  17. Someone complains about DV messing up
  18. Hospital name in POB
  19. Form is not signed
  20. Gratis replacement evidence required
  21. Customer answers outbound call
  22. Replacement passport
  23. POB requested does not match POB evidence (not country or hospital)
  24. B11 provided for Lost/ stolen but with insufficient details
  25. Customer does not answer outbound call
  26. Signed date is either future dated or dated well into the past
  27. Application referred to delta for reason other than new photo/ merged record
  28. Border showing in JPB
  29. Photo provided is same one from previous passport
  30. GIF used in teams
  31. PC7
  32. Customer puts their country of birth in POB (Does not include Hong Kong or Singapore)
  33. Lost/stolen passport but no B11 provided
  34. Scanned documents are not legible
  35. PPF application