Bordershowingin JPBSigned dateis eitherfuture datedor dated wellinto the pastPOB requesteddoes not matchPOB evidence(not country orhospital)Form isnotsignedPC7ReplacementpassportScanneddocumentsare notlegiblePPFapplicationEvidenceof namechange notprovidedHospitalname inPOBGratisreplacementApplicationform notsignedCustomer putstheir country ofbirth in POB(Does not includeHong Kong orSingapore)Lodgingofficer/customerdoes notdate formNo recordof paymentonapplicationEvidence ofcitizenshipnotprovidedApplicationreferred to deltafor reason otherthan newphoto/ mergedrecordB11 providedfor Lost/stolen but withinsufficientdetailsMergedrecordsare not thecustomerWrongimage hasbeencroppedForeignpassport/documentneedstranslating forPOB purposesPhotoprovided issame onefrom previouspassportLost/stolenpassportbut no B11providedCustomerhas previouspassport butnot sightedNoassesstasksPhoto/signatureneedsrecroppingProof ofcitizenshipnotreceivedName is toolong,observationpagerequiredInvalidcombinationof PIDSCustomerdoes notansweroutboundcallSomeonecomplainsabout DVmessing upGratisreplacementevidencerequiredCustomeranswersoutboundcallEvidenceof namechange notprovidedGIFused inteamsBordershowingin JPBSigned dateis eitherfuture datedor dated wellinto the pastPOB requesteddoes not matchPOB evidence(not country orhospital)Form isnotsignedPC7ReplacementpassportScanneddocumentsare notlegiblePPFapplicationEvidenceof namechange notprovidedHospitalname inPOBGratisreplacementApplicationform notsignedCustomer putstheir country ofbirth in POB(Does not includeHong Kong orSingapore)Lodgingofficer/customerdoes notdate formNo recordof paymentonapplicationEvidence ofcitizenshipnotprovidedApplicationreferred to deltafor reason otherthan newphoto/ mergedrecordB11 providedfor Lost/stolen but withinsufficientdetailsMergedrecordsare not thecustomerWrongimage hasbeencroppedForeignpassport/documentneedstranslating forPOB purposesPhotoprovided issame onefrom previouspassportLost/stolenpassportbut no B11providedCustomerhas previouspassport butnot sightedNoassesstasksPhoto/signatureneedsrecroppingProof ofcitizenshipnotreceivedName is toolong,observationpagerequiredInvalidcombinationof PIDSCustomerdoes notansweroutboundcallSomeonecomplainsabout DVmessing upGratisreplacementevidencerequiredCustomeranswersoutboundcallEvidenceof namechange notprovidedGIFused inteams

Assess Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Border showing in JPB
  2. Signed date is either future dated or dated well into the past
  3. POB requested does not match POB evidence (not country or hospital)
  4. Form is not signed
  5. PC7
  6. Replacement passport
  7. Scanned documents are not legible
  8. PPF application
  9. Evidence of name change not provided
  10. Hospital name in POB
  11. Gratis replacement
  12. Application form not signed
  13. Customer puts their country of birth in POB (Does not include Hong Kong or Singapore)
  14. Lodging officer/ customer does not date form
  15. No record of payment on application
  16. Evidence of citizenship not provided
  17. Application referred to delta for reason other than new photo/ merged record
  18. B11 provided for Lost/ stolen but with insufficient details
  19. Merged records are not the customer
  20. Wrong image has been cropped
  21. Foreign passport/ document needs translating for POB purposes
  22. Photo provided is same one from previous passport
  23. Lost/stolen passport but no B11 provided
  24. Customer has previous passport but not sighted
  25. No assess tasks
  26. Photo/signature needs recropping
  27. Proof of citizenship not received
  28. Name is too long, observation page required
  29. Invalid combination of PIDS
  30. Customer does not answer outbound call
  31. Someone complains about DV messing up
  32. Gratis replacement evidence required
  33. Customer answers outbound call
  34. Evidence of name change not provided
  35. GIF used in teams