GIFused inteamsPC7Evidenceof namechange notprovidedGratisreplacementevidencerequiredNo recordof paymentonapplicationB11 providedfor Lost/stolen but withinsufficientdetailsWrongimage hasbeencroppedProof ofcitizenshipnotreceivedPPFapplicationLost/stolenpassportbut no B11providedReplacementpassportEvidence ofcitizenshipnotprovidedCustomer putstheir country ofbirth in POB(Does not includeHong Kong orSingapore)Customerdoes notansweroutboundcallForeignpassport/documentneedstranslating forPOB purposesNoassesstasksEvidenceof namechange notprovidedBordershowingin JPBPhotoprovided issame onefrom previouspassportLodgingofficer/customerdoes notdate formGratisreplacementScanneddocumentsare notlegibleCustomerhas previouspassport butnot sightedSomeonecomplainsabout DVmessing upPOB requesteddoes not matchPOB evidence(not country orhospital)Photo/signatureneedsrecroppingSigned dateis eitherfuture datedor dated wellinto the pastForm isnotsignedCustomeranswersoutboundcallApplicationform notsignedMergedrecordsare not thecustomerName is toolong,observationpagerequiredInvalidcombinationof PIDSHospitalname inPOBApplicationreferred to deltafor reason otherthan newphoto/ mergedrecordGIFused inteamsPC7Evidenceof namechange notprovidedGratisreplacementevidencerequiredNo recordof paymentonapplicationB11 providedfor Lost/stolen but withinsufficientdetailsWrongimage hasbeencroppedProof ofcitizenshipnotreceivedPPFapplicationLost/stolenpassportbut no B11providedReplacementpassportEvidence ofcitizenshipnotprovidedCustomer putstheir country ofbirth in POB(Does not includeHong Kong orSingapore)Customerdoes notansweroutboundcallForeignpassport/documentneedstranslating forPOB purposesNoassesstasksEvidenceof namechange notprovidedBordershowingin JPBPhotoprovided issame onefrom previouspassportLodgingofficer/customerdoes notdate formGratisreplacementScanneddocumentsare notlegibleCustomerhas previouspassport butnot sightedSomeonecomplainsabout DVmessing upPOB requesteddoes not matchPOB evidence(not country orhospital)Photo/signatureneedsrecroppingSigned dateis eitherfuture datedor dated wellinto the pastForm isnotsignedCustomeranswersoutboundcallApplicationform notsignedMergedrecordsare not thecustomerName is toolong,observationpagerequiredInvalidcombinationof PIDSHospitalname inPOBApplicationreferred to deltafor reason otherthan newphoto/ mergedrecord

Assess Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. GIF used in teams
  2. PC7
  3. Evidence of name change not provided
  4. Gratis replacement evidence required
  5. No record of payment on application
  6. B11 provided for Lost/ stolen but with insufficient details
  7. Wrong image has been cropped
  8. Proof of citizenship not received
  9. PPF application
  10. Lost/stolen passport but no B11 provided
  11. Replacement passport
  12. Evidence of citizenship not provided
  13. Customer puts their country of birth in POB (Does not include Hong Kong or Singapore)
  14. Customer does not answer outbound call
  15. Foreign passport/ document needs translating for POB purposes
  16. No assess tasks
  17. Evidence of name change not provided
  18. Border showing in JPB
  19. Photo provided is same one from previous passport
  20. Lodging officer/ customer does not date form
  21. Gratis replacement
  22. Scanned documents are not legible
  23. Customer has previous passport but not sighted
  24. Someone complains about DV messing up
  25. POB requested does not match POB evidence (not country or hospital)
  26. Photo/signature needs recropping
  27. Signed date is either future dated or dated well into the past
  28. Form is not signed
  29. Customer answers outbound call
  30. Application form not signed
  31. Merged records are not the customer
  32. Name is too long, observation page required
  33. Invalid combination of PIDS
  34. Hospital name in POB
  35. Application referred to delta for reason other than new photo/ merged record