“Iappreciateyour time”“You’rewelcome”“Thankyou foryourpatience”“Thankyou forcalling”“Pleasehold for amoment”“Is thereanythingelse?”“Can Ihave yourdetails?”“I willnotifyyou”“It was mypleasureto assist”“May Iconfirm yourinformation?”“We valueyourfeedback”“I willtake careof that”“Let mecheck thatfor you”“Thankyou forwaiting”“How canI assistyou?”“I apologize fortheinconvenience”“I willtransferyou”FREESPACE“Iunderstandyourconcern”“Havea greatday”“Pleaselet meknow”“I’mhere tohelp”“I seewhat youmean”“I’ll updateyourrecords”“I’ll makesure ofthat”“Iappreciateyour time”“You’rewelcome”“Thankyou foryourpatience”“Thankyou forcalling”“Pleasehold for amoment”“Is thereanythingelse?”“Can Ihave yourdetails?”“I willnotifyyou”“It was mypleasureto assist”“May Iconfirm yourinformation?”“We valueyourfeedback”“I willtake careof that”“Let mecheck thatfor you”“Thankyou forwaiting”“How canI assistyou?”“I apologize fortheinconvenience”“I willtransferyou”FREESPACE“Iunderstandyourconcern”“Havea greatday”“Pleaselet meknow”“I’mhere tohelp”“I seewhat youmean”“I’ll updateyourrecords”“I’ll makesure ofthat”

Bingo Card 1: Common Customer Service Phrases - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. “I appreciate your time”
  2. “You’re welcome”
  3. “Thank you for your patience”
  4. “Thank you for calling”
  5. “Please hold for a moment”
  6. “Is there anything else?”
  7. “Can I have your details?”
  8. “I will notify you”
  9. “It was my pleasure to assist”
  10. “May I confirm your information?”
  11. “We value your feedback”
  12. “I will take care of that”
  13. “Let me check that for you”
  14. “Thank you for waiting”
  15. “How can I assist you?”
  16. “I apologize for the inconvenience”
  17. “I will transfer you”
  18. FREE SPACE
  19. “I understand your concern”
  20. “Have a great day”
  21. “Please let me know”
  22. “I’m here to help”
  23. “I see what you mean”
  24. “I’ll update your records”
  25. “I’ll make sure of that”