“I willnotifyyou”“Let mecheck thatfor you”“I’mhere tohelp”“You’rewelcome”“Is thereanythingelse?”“May Iconfirm yourinformation?”“I’ll makesure ofthat”“Pleasehold for amoment”FREESPACE“How canI assistyou?”“We valueyourfeedback”“I willtransferyou”“Thankyou forwaiting”“Iappreciateyour time”“It was mypleasureto assist”“Havea greatday”“I apologize fortheinconvenience”“I willtake careof that”“Iunderstandyourconcern”“I’ll updateyourrecords”“I seewhat youmean”“Thankyou forcalling”“Thankyou foryourpatience”“Can Ihave yourdetails?”“Pleaselet meknow”“I willnotifyyou”“Let mecheck thatfor you”“I’mhere tohelp”“You’rewelcome”“Is thereanythingelse?”“May Iconfirm yourinformation?”“I’ll makesure ofthat”“Pleasehold for amoment”FREESPACE“How canI assistyou?”“We valueyourfeedback”“I willtransferyou”“Thankyou forwaiting”“Iappreciateyour time”“It was mypleasureto assist”“Havea greatday”“I apologize fortheinconvenience”“I willtake careof that”“Iunderstandyourconcern”“I’ll updateyourrecords”“I seewhat youmean”“Thankyou forcalling”“Thankyou foryourpatience”“Can Ihave yourdetails?”“Pleaselet meknow”

Bingo Card 1: Common Customer Service Phrases - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “I will notify you”
  2. “Let me check that for you”
  3. “I’m here to help”
  4. “You’re welcome”
  5. “Is there anything else?”
  6. “May I confirm your information?”
  7. “I’ll make sure of that”
  8. “Please hold for a moment”
  9. FREE SPACE
  10. “How can I assist you?”
  11. “We value your feedback”
  12. “I will transfer you”
  13. “Thank you for waiting”
  14. “I appreciate your time”
  15. “It was my pleasure to assist”
  16. “Have a great day”
  17. “I apologize for the inconvenience”
  18. “I will take care of that”
  19. “I understand your concern”
  20. “I’ll update your records”
  21. “I see what you mean”
  22. “Thank you for calling”
  23. “Thank you for your patience”
  24. “Can I have your details?”
  25. “Please let me know”