“Let mecheck thatfor you”“Iappreciateyour time”“How canI assistyou?”“Is thereanythingelse?”“I seewhat youmean”“Iunderstandyourconcern”“Pleaselet meknow”“Thankyou foryourpatience”FREESPACE“You’rewelcome”“I’mhere tohelp”“I’ll makesure ofthat”“I willtransferyou”“I willnotifyyou”“I’ll updateyourrecords”“Pleasehold for amoment”“I apologize fortheinconvenience”“Can Ihave yourdetails?”“Thankyou forcalling”“It was mypleasureto assist”“Havea greatday”“I willtake careof that”“We valueyourfeedback”“May Iconfirm yourinformation?”“Thankyou forwaiting”“Let mecheck thatfor you”“Iappreciateyour time”“How canI assistyou?”“Is thereanythingelse?”“I seewhat youmean”“Iunderstandyourconcern”“Pleaselet meknow”“Thankyou foryourpatience”FREESPACE“You’rewelcome”“I’mhere tohelp”“I’ll makesure ofthat”“I willtransferyou”“I willnotifyyou”“I’ll updateyourrecords”“Pleasehold for amoment”“I apologize fortheinconvenience”“Can Ihave yourdetails?”“Thankyou forcalling”“It was mypleasureto assist”“Havea greatday”“I willtake careof that”“We valueyourfeedback”“May Iconfirm yourinformation?”“Thankyou forwaiting”

Bingo Card 1: Common Customer Service Phrases - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Let me check that for you”
  2. “I appreciate your time”
  3. “How can I assist you?”
  4. “Is there anything else?”
  5. “I see what you mean”
  6. “I understand your concern”
  7. “Please let me know”
  8. “Thank you for your patience”
  9. FREE SPACE
  10. “You’re welcome”
  11. “I’m here to help”
  12. “I’ll make sure of that”
  13. “I will transfer you”
  14. “I will notify you”
  15. “I’ll update your records”
  16. “Please hold for a moment”
  17. “I apologize for the inconvenience”
  18. “Can I have your details?”
  19. “Thank you for calling”
  20. “It was my pleasure to assist”
  21. “Have a great day”
  22. “I will take care of that”
  23. “We value your feedback”
  24. “May I confirm your information?”
  25. “Thank you for waiting”