“I’mhere tohelp”“We valueyourfeedback”“I willnotifyyou”“Let mecheck thatfor you”“Can Ihave yourdetails?”“I willtake careof that”“Iunderstandyourconcern”“Havea greatday”“Thankyou forwaiting”“How canI assistyou?”FREESPACE“Iappreciateyour time”“Pleaselet meknow”“Thankyou foryourpatience”“I willtransferyou”“Pleasehold for amoment”“Thankyou forcalling”“I’ll makesure ofthat”“I’ll updateyourrecords”“I apologize fortheinconvenience”“I seewhat youmean”“You’rewelcome”“Is thereanythingelse?”“It was mypleasureto assist”“May Iconfirm yourinformation?”“I’mhere tohelp”“We valueyourfeedback”“I willnotifyyou”“Let mecheck thatfor you”“Can Ihave yourdetails?”“I willtake careof that”“Iunderstandyourconcern”“Havea greatday”“Thankyou forwaiting”“How canI assistyou?”FREESPACE“Iappreciateyour time”“Pleaselet meknow”“Thankyou foryourpatience”“I willtransferyou”“Pleasehold for amoment”“Thankyou forcalling”“I’ll makesure ofthat”“I’ll updateyourrecords”“I apologize fortheinconvenience”“I seewhat youmean”“You’rewelcome”“Is thereanythingelse?”“It was mypleasureto assist”“May Iconfirm yourinformation?”

Bingo Card 1: Common Customer Service Phrases - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “I’m here to help”
  2. “We value your feedback”
  3. “I will notify you”
  4. “Let me check that for you”
  5. “Can I have your details?”
  6. “I will take care of that”
  7. “I understand your concern”
  8. “Have a great day”
  9. “Thank you for waiting”
  10. “How can I assist you?”
  11. FREE SPACE
  12. “I appreciate your time”
  13. “Please let me know”
  14. “Thank you for your patience”
  15. “I will transfer you”
  16. “Please hold for a moment”
  17. “Thank you for calling”
  18. “I’ll make sure of that”
  19. “I’ll update your records”
  20. “I apologize for the inconvenience”
  21. “I see what you mean”
  22. “You’re welcome”
  23. “Is there anything else?”
  24. “It was my pleasure to assist”
  25. “May I confirm your information?”