“I willtake careof that”“May Iconfirm yourinformation?”FREESPACE“Let mecheck thatfor you”“Havea greatday”“I apologize fortheinconvenience”“Pleasehold for amoment”“I’ll makesure ofthat”“We valueyourfeedback”“Thankyou forcalling”“Can Ihave yourdetails?”“I’mhere tohelp”“Iappreciateyour time”“It was mypleasureto assist”“You’rewelcome”“I willtransferyou”“I willnotifyyou”“I seewhat youmean”“Thankyou forwaiting”“Thankyou foryourpatience”“I’ll updateyourrecords”“Pleaselet meknow”“Iunderstandyourconcern”“Is thereanythingelse?”“How canI assistyou?”“I willtake careof that”“May Iconfirm yourinformation?”FREESPACE“Let mecheck thatfor you”“Havea greatday”“I apologize fortheinconvenience”“Pleasehold for amoment”“I’ll makesure ofthat”“We valueyourfeedback”“Thankyou forcalling”“Can Ihave yourdetails?”“I’mhere tohelp”“Iappreciateyour time”“It was mypleasureto assist”“You’rewelcome”“I willtransferyou”“I willnotifyyou”“I seewhat youmean”“Thankyou forwaiting”“Thankyou foryourpatience”“I’ll updateyourrecords”“Pleaselet meknow”“Iunderstandyourconcern”“Is thereanythingelse?”“How canI assistyou?”

Bingo Card 1: Common Customer Service Phrases - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “I will take care of that”
  2. “May I confirm your information?”
  3. FREE SPACE
  4. “Let me check that for you”
  5. “Have a great day”
  6. “I apologize for the inconvenience”
  7. “Please hold for a moment”
  8. “I’ll make sure of that”
  9. “We value your feedback”
  10. “Thank you for calling”
  11. “Can I have your details?”
  12. “I’m here to help”
  13. “I appreciate your time”
  14. “It was my pleasure to assist”
  15. “You’re welcome”
  16. “I will transfer you”
  17. “I will notify you”
  18. “I see what you mean”
  19. “Thank you for waiting”
  20. “Thank you for your patience”
  21. “I’ll update your records”
  22. “Please let me know”
  23. “I understand your concern”
  24. “Is there anything else?”
  25. “How can I assist you?”