(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used the customers name 3x on a call
Most outbound calls in 1 day
Most inbound calls in 1 day
Book a same day Repair
Got 100% booked leads for the day
Make an upset customer happy :)
Made a customer laugh (not just a chuckle)
Has customer with a thick accent
Hit 90% or higher for booked leads (day)
A customer say's they need to speak to their spouse
Customer has baby or child in back making noise
Customer asks for a discount
Say "You've called the right place!" on a call
Book 3 jobs in 1 hour (Repair or Insp)
Perfect attendance and on-time 2 weeks
Hit 87% or over for booked leads(week)
Listen to your calls from the last 2 weeks and confirm
Write down 5 goals (work or personal)
Respond to the most emails(week)
Create a to-do list daily and check ALL off (week)
Most calls taken (week)
Sell an old estimate
Book a same day inspection
Say "You're going to love this technician!" on a call
