(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer asks for a discount
Book a same day inspection
Sell an old estimate
Perfect attendance and on-time 2 weeks
Has customer with a thick accent
Respond to the most emails(week)
Listen to your calls from the last 2 weeks and confirm
Most inbound calls in 1 day
Most outbound calls in 1 day
Say "You've called the right place!" on a call
Made a customer laugh (not just a chuckle)
Hit 87% or over for booked leads(week)
Most calls taken (week)
Used the customers name 3x on a call
Book a same day Repair
Write down 5 goals (work or personal)
Got 100% booked leads for the day
Make an upset customer happy :)
A customer say's they need to speak to their spouse
Create a to-do list daily and check ALL off (week)
Hit 90% or higher for booked leads (day)
Book 3 jobs in 1 hour (Repair or Insp)
Customer has baby or child in back making noise
Say "You're going to love this technician!" on a call