Enter phonenumber inServiceCloudUpdateaccountinformationEnter adashboardnoteClientScheduled aPickup forthe wrongdayCancelaPickupUpdateNotesPut onholdClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberClientdoesn't knowtheir accountnumberDriverleft theirkeysClientMissedCutoffTimeSchedulea PickupTransferto InsideSalesDriver ranstops outof orderCalltheVendorCourier didnot removethe ice packfor the photoVCRFreezeDriverComplaintTransferto CTSEmailVDCCreatea VC+DelayClientneeds thedriver toReturnMPUClient hangsup as soonas youanswer thecallEnter phonenumber inServiceCloudUpdateaccountinformationEnter adashboardnoteClientScheduled aPickup forthe wrongdayCancelaPickupUpdateNotesPut onholdClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberClientdoesn't knowtheir accountnumberDriverleft theirkeysClientMissedCutoffTimeSchedulea PickupTransferto InsideSalesDriver ranstops outof orderCalltheVendorCourier didnot removethe ice packfor the photoVCRFreezeDriverComplaintTransferto CTSEmailVDCCreatea VC+DelayClientneeds thedriver toReturnMPUClient hangsup as soonas youanswer thecall

TSS Spirit Week 2024 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Enter phone number in Service Cloud
  2. Update account information
  3. Enter a dashboard note
  4. Client Scheduled a Pickup for the wrong day
  5. Cancel a Pickup
  6. Update Notes
  7. Put on hold
  8. Client claims they scheduled a pickup, but does not have a confirmation number
  9. Client doesn't know their account number
  10. Driver left their keys
  11. Client Missed Cutoff Time
  12. Schedule a Pickup
  13. Transfer to Inside Sales
  14. Driver ran stops out of order
  15. Call the Vendor
  16. Courier did not remove the ice pack for the photo
  17. VCR Freeze
  18. Driver Complaint
  19. Transfer to CTS
  20. Email VDC
  21. Create a VC+ Delay
  22. Client needs the driver to Return
  23. MPU
  24. Client hangs up as soon as you answer the call