EmailVDCUpdateNotesMPUDriverComplaintVCRFreezeClient hangsup as soonas youanswer thecallPut onholdEnter adashboardnoteEnter phonenumber inServiceCloudTransferto CTSSchedulea PickupCancelaPickupClientMissedCutoffTimeDriverleft theirkeysClientdoesn't knowtheir accountnumberClientneeds thedriver toReturnUpdateaccountinformationDriver ranstops outof orderTransferto InsideSalesClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberCourier didnot removethe ice packfor the photoClientScheduled aPickup forthe wrongdayCreatea VC+DelayCalltheVendorEmailVDCUpdateNotesMPUDriverComplaintVCRFreezeClient hangsup as soonas youanswer thecallPut onholdEnter adashboardnoteEnter phonenumber inServiceCloudTransferto CTSSchedulea PickupCancelaPickupClientMissedCutoffTimeDriverleft theirkeysClientdoesn't knowtheir accountnumberClientneeds thedriver toReturnUpdateaccountinformationDriver ranstops outof orderTransferto InsideSalesClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberCourier didnot removethe ice packfor the photoClientScheduled aPickup forthe wrongdayCreatea VC+DelayCalltheVendor

TSS Spirit Week 2024 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Email VDC
  2. Update Notes
  3. MPU
  4. Driver Complaint
  5. VCR Freeze
  6. Client hangs up as soon as you answer the call
  7. Put on hold
  8. Enter a dashboard note
  9. Enter phone number in Service Cloud
  10. Transfer to CTS
  11. Schedule a Pickup
  12. Cancel a Pickup
  13. Client Missed Cutoff Time
  14. Driver left their keys
  15. Client doesn't know their account number
  16. Client needs the driver to Return
  17. Update account information
  18. Driver ran stops out of order
  19. Transfer to Inside Sales
  20. Client claims they scheduled a pickup, but does not have a confirmation number
  21. Courier did not remove the ice pack for the photo
  22. Client Scheduled a Pickup for the wrong day
  23. Create a VC+ Delay
  24. Call the Vendor