UpdateaccountinformationClientScheduled aPickup forthe wrongdayCreatea VC+DelayTransferto InsideSalesMPUSchedulea PickupEnter phonenumber inServiceCloudCalltheVendorClientdoesn't knowtheir accountnumberClientMissedCutoffTimeUpdateNotesClient hangsup as soonas youanswer thecallDriverComplaintClientneeds thedriver toReturnCancelaPickupEmailVDCClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberEnter adashboardnoteTransferto CTSPut onholdCourier didnot removethe ice packfor the photoDriverleft theirkeysDriver ranstops outof orderVCRFreezeUpdateaccountinformationClientScheduled aPickup forthe wrongdayCreatea VC+DelayTransferto InsideSalesMPUSchedulea PickupEnter phonenumber inServiceCloudCalltheVendorClientdoesn't knowtheir accountnumberClientMissedCutoffTimeUpdateNotesClient hangsup as soonas youanswer thecallDriverComplaintClientneeds thedriver toReturnCancelaPickupEmailVDCClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberEnter adashboardnoteTransferto CTSPut onholdCourier didnot removethe ice packfor the photoDriverleft theirkeysDriver ranstops outof orderVCRFreeze

TSS Spirit Week 2024 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update account information
  2. Client Scheduled a Pickup for the wrong day
  3. Create a VC+ Delay
  4. Transfer to Inside Sales
  5. MPU
  6. Schedule a Pickup
  7. Enter phone number in Service Cloud
  8. Call the Vendor
  9. Client doesn't know their account number
  10. Client Missed Cutoff Time
  11. Update Notes
  12. Client hangs up as soon as you answer the call
  13. Driver Complaint
  14. Client needs the driver to Return
  15. Cancel a Pickup
  16. Email VDC
  17. Client claims they scheduled a pickup, but does not have a confirmation number
  18. Enter a dashboard note
  19. Transfer to CTS
  20. Put on hold
  21. Courier did not remove the ice pack for the photo
  22. Driver left their keys
  23. Driver ran stops out of order
  24. VCR Freeze