MPUClientneeds thedriver toReturnTransferto InsideSalesDriver ranstops outof orderSchedulea PickupUpdateaccountinformationClientMissedCutoffTimeDriverleft theirkeysClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberCreatea VC+DelayCancelaPickupVCRFreezeEnter adashboardnoteClientdoesn't knowtheir accountnumberPut onholdUpdateNotesCourier didnot removethe ice packfor the photoClientScheduled aPickup forthe wrongdayClient hangsup as soonas youanswer thecallTransferto CTSDriverComplaintEnter phonenumber inServiceCloudCalltheVendorEmailVDCMPUClientneeds thedriver toReturnTransferto InsideSalesDriver ranstops outof orderSchedulea PickupUpdateaccountinformationClientMissedCutoffTimeDriverleft theirkeysClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberCreatea VC+DelayCancelaPickupVCRFreezeEnter adashboardnoteClientdoesn't knowtheir accountnumberPut onholdUpdateNotesCourier didnot removethe ice packfor the photoClientScheduled aPickup forthe wrongdayClient hangsup as soonas youanswer thecallTransferto CTSDriverComplaintEnter phonenumber inServiceCloudCalltheVendorEmailVDC

TSS Spirit Week 2024 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. MPU
  2. Client needs the driver to Return
  3. Transfer to Inside Sales
  4. Driver ran stops out of order
  5. Schedule a Pickup
  6. Update account information
  7. Client Missed Cutoff Time
  8. Driver left their keys
  9. Client claims they scheduled a pickup, but does not have a confirmation number
  10. Create a VC+ Delay
  11. Cancel a Pickup
  12. VCR Freeze
  13. Enter a dashboard note
  14. Client doesn't know their account number
  15. Put on hold
  16. Update Notes
  17. Courier did not remove the ice pack for the photo
  18. Client Scheduled a Pickup for the wrong day
  19. Client hangs up as soon as you answer the call
  20. Transfer to CTS
  21. Driver Complaint
  22. Enter phone number in Service Cloud
  23. Call the Vendor
  24. Email VDC