Transferto InsideSalesClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberDriver ranstops outof orderCourier didnot removethe ice packfor the photoMPUEmailVDCClientneeds thedriver toReturnClientdoesn't knowtheir accountnumberClientScheduled aPickup forthe wrongdayVCRFreezeCreatea VC+DelayClientMissedCutoffTimeCalltheVendorCancelaPickupPut onholdSchedulea PickupClient hangsup as soonas youanswer thecallEnter phonenumber inServiceCloudEnter adashboardnoteUpdateNotesDriverleft theirkeysUpdateaccountinformationTransferto CTSDriverComplaintTransferto InsideSalesClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberDriver ranstops outof orderCourier didnot removethe ice packfor the photoMPUEmailVDCClientneeds thedriver toReturnClientdoesn't knowtheir accountnumberClientScheduled aPickup forthe wrongdayVCRFreezeCreatea VC+DelayClientMissedCutoffTimeCalltheVendorCancelaPickupPut onholdSchedulea PickupClient hangsup as soonas youanswer thecallEnter phonenumber inServiceCloudEnter adashboardnoteUpdateNotesDriverleft theirkeysUpdateaccountinformationTransferto CTSDriverComplaint

TSS Spirit Week 2024 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer to Inside Sales
  2. Client claims they scheduled a pickup, but does not have a confirmation number
  3. Driver ran stops out of order
  4. Courier did not remove the ice pack for the photo
  5. MPU
  6. Email VDC
  7. Client needs the driver to Return
  8. Client doesn't know their account number
  9. Client Scheduled a Pickup for the wrong day
  10. VCR Freeze
  11. Create a VC+ Delay
  12. Client Missed Cutoff Time
  13. Call the Vendor
  14. Cancel a Pickup
  15. Put on hold
  16. Schedule a Pickup
  17. Client hangs up as soon as you answer the call
  18. Enter phone number in Service Cloud
  19. Enter a dashboard note
  20. Update Notes
  21. Driver left their keys
  22. Update account information
  23. Transfer to CTS
  24. Driver Complaint