VCRFreezeSchedulea PickupDriver ranstops outof orderTransferto CTSEmailVDCClient hangsup as soonas youanswer thecallClientMissedCutoffTimeCalltheVendorPut onholdUpdateNotesClientneeds thedriver toReturnClientScheduled aPickup forthe wrongdayClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberCourier didnot removethe ice packfor the photoEnter phonenumber inServiceCloudDriverleft theirkeysClientdoesn't knowtheir accountnumberTransferto InsideSalesUpdateaccountinformationCreatea VC+DelayMPUEnter adashboardnoteDriverComplaintCancelaPickupVCRFreezeSchedulea PickupDriver ranstops outof orderTransferto CTSEmailVDCClient hangsup as soonas youanswer thecallClientMissedCutoffTimeCalltheVendorPut onholdUpdateNotesClientneeds thedriver toReturnClientScheduled aPickup forthe wrongdayClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberCourier didnot removethe ice packfor the photoEnter phonenumber inServiceCloudDriverleft theirkeysClientdoesn't knowtheir accountnumberTransferto InsideSalesUpdateaccountinformationCreatea VC+DelayMPUEnter adashboardnoteDriverComplaintCancelaPickup

TSS Spirit Week 2024 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. VCR Freeze
  2. Schedule a Pickup
  3. Driver ran stops out of order
  4. Transfer to CTS
  5. Email VDC
  6. Client hangs up as soon as you answer the call
  7. Client Missed Cutoff Time
  8. Call the Vendor
  9. Put on hold
  10. Update Notes
  11. Client needs the driver to Return
  12. Client Scheduled a Pickup for the wrong day
  13. Client claims they scheduled a pickup, but does not have a confirmation number
  14. Courier did not remove the ice pack for the photo
  15. Enter phone number in Service Cloud
  16. Driver left their keys
  17. Client doesn't know their account number
  18. Transfer to Inside Sales
  19. Update account information
  20. Create a VC+ Delay
  21. MPU
  22. Enter a dashboard note
  23. Driver Complaint
  24. Cancel a Pickup