Courier didnot removethe ice packfor the photoCancelaPickupTransferto CTSTransferto InsideSalesDriverComplaintClientMissedCutoffTimeSchedulea PickupClientneeds thedriver toReturnVCRFreezeCreatea VC+DelayEnter adashboardnoteClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberClient hangsup as soonas youanswer thecallClientScheduled aPickup forthe wrongdayMPUUpdateaccountinformationDriver ranstops outof orderDriverleft theirkeysUpdateNotesClientdoesn't knowtheir accountnumberPut onholdCalltheVendorEmailVDCEnter phonenumber inServiceCloudCourier didnot removethe ice packfor the photoCancelaPickupTransferto CTSTransferto InsideSalesDriverComplaintClientMissedCutoffTimeSchedulea PickupClientneeds thedriver toReturnVCRFreezeCreatea VC+DelayEnter adashboardnoteClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberClient hangsup as soonas youanswer thecallClientScheduled aPickup forthe wrongdayMPUUpdateaccountinformationDriver ranstops outof orderDriverleft theirkeysUpdateNotesClientdoesn't knowtheir accountnumberPut onholdCalltheVendorEmailVDCEnter phonenumber inServiceCloud

TSS Spirit Week 2024 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Courier did not remove the ice pack for the photo
  2. Cancel a Pickup
  3. Transfer to CTS
  4. Transfer to Inside Sales
  5. Driver Complaint
  6. Client Missed Cutoff Time
  7. Schedule a Pickup
  8. Client needs the driver to Return
  9. VCR Freeze
  10. Create a VC+ Delay
  11. Enter a dashboard note
  12. Client claims they scheduled a pickup, but does not have a confirmation number
  13. Client hangs up as soon as you answer the call
  14. Client Scheduled a Pickup for the wrong day
  15. MPU
  16. Update account information
  17. Driver ran stops out of order
  18. Driver left their keys
  19. Update Notes
  20. Client doesn't know their account number
  21. Put on hold
  22. Call the Vendor
  23. Email VDC
  24. Enter phone number in Service Cloud