Clientdoesn't knowtheir accountnumberDriverleft theirkeysCalltheVendorCourier didnot removethe ice packfor the photoSchedulea PickupUpdateNotesEnter adashboardnoteClientneeds thedriver toReturnClientMissedCutoffTimeDriverComplaintClient hangsup as soonas youanswer thecallEnter phonenumber inServiceCloudTransferto InsideSalesClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberDriver ranstops outof orderEmailVDCCreatea VC+DelayMPUClientScheduled aPickup forthe wrongdayTransferto CTSCancelaPickupUpdateaccountinformationPut onholdVCRFreezeClientdoesn't knowtheir accountnumberDriverleft theirkeysCalltheVendorCourier didnot removethe ice packfor the photoSchedulea PickupUpdateNotesEnter adashboardnoteClientneeds thedriver toReturnClientMissedCutoffTimeDriverComplaintClient hangsup as soonas youanswer thecallEnter phonenumber inServiceCloudTransferto InsideSalesClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberDriver ranstops outof orderEmailVDCCreatea VC+DelayMPUClientScheduled aPickup forthe wrongdayTransferto CTSCancelaPickupUpdateaccountinformationPut onholdVCRFreeze

TSS Spirit Week 2024 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client doesn't know their account number
  2. Driver left their keys
  3. Call the Vendor
  4. Courier did not remove the ice pack for the photo
  5. Schedule a Pickup
  6. Update Notes
  7. Enter a dashboard note
  8. Client needs the driver to Return
  9. Client Missed Cutoff Time
  10. Driver Complaint
  11. Client hangs up as soon as you answer the call
  12. Enter phone number in Service Cloud
  13. Transfer to Inside Sales
  14. Client claims they scheduled a pickup, but does not have a confirmation number
  15. Driver ran stops out of order
  16. Email VDC
  17. Create a VC+ Delay
  18. MPU
  19. Client Scheduled a Pickup for the wrong day
  20. Transfer to CTS
  21. Cancel a Pickup
  22. Update account information
  23. Put on hold
  24. VCR Freeze