ClientMissedCutoffTimeClientdoesn't knowtheir accountnumberCalltheVendorClientScheduled aPickup forthe wrongdayEmailVDCUpdateaccountinformationEnter adashboardnoteDriverComplaintClientneeds thedriver toReturnCourier didnot removethe ice packfor the photoVCRFreezeSchedulea PickupClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberPut onholdTransferto CTSEnter phonenumber inServiceCloudCreatea VC+DelayMPUCancelaPickupTransferto InsideSalesDriverleft theirkeysClient hangsup as soonas youanswer thecallUpdateNotesDriver ranstops outof orderClientMissedCutoffTimeClientdoesn't knowtheir accountnumberCalltheVendorClientScheduled aPickup forthe wrongdayEmailVDCUpdateaccountinformationEnter adashboardnoteDriverComplaintClientneeds thedriver toReturnCourier didnot removethe ice packfor the photoVCRFreezeSchedulea PickupClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberPut onholdTransferto CTSEnter phonenumber inServiceCloudCreatea VC+DelayMPUCancelaPickupTransferto InsideSalesDriverleft theirkeysClient hangsup as soonas youanswer thecallUpdateNotesDriver ranstops outof order

TSS Spirit Week 2024 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client Missed Cutoff Time
  2. Client doesn't know their account number
  3. Call the Vendor
  4. Client Scheduled a Pickup for the wrong day
  5. Email VDC
  6. Update account information
  7. Enter a dashboard note
  8. Driver Complaint
  9. Client needs the driver to Return
  10. Courier did not remove the ice pack for the photo
  11. VCR Freeze
  12. Schedule a Pickup
  13. Client claims they scheduled a pickup, but does not have a confirmation number
  14. Put on hold
  15. Transfer to CTS
  16. Enter phone number in Service Cloud
  17. Create a VC+ Delay
  18. MPU
  19. Cancel a Pickup
  20. Transfer to Inside Sales
  21. Driver left their keys
  22. Client hangs up as soon as you answer the call
  23. Update Notes
  24. Driver ran stops out of order