Transferto InsideSalesClientdoesn't knowtheir accountnumberTransferto CTSClientneeds thedriver toReturnPut onholdDriver ranstops outof orderCancelaPickupMPUEnter phonenumber inServiceCloudEmailVDCClient hangsup as soonas youanswer thecallUpdateNotesClientMissedCutoffTimeClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberCourier didnot removethe ice packfor the photoClientScheduled aPickup forthe wrongdayDriverleft theirkeysVCRFreezeEnter adashboardnoteDriverComplaintUpdateaccountinformationSchedulea PickupCalltheVendorCreatea VC+DelayTransferto InsideSalesClientdoesn't knowtheir accountnumberTransferto CTSClientneeds thedriver toReturnPut onholdDriver ranstops outof orderCancelaPickupMPUEnter phonenumber inServiceCloudEmailVDCClient hangsup as soonas youanswer thecallUpdateNotesClientMissedCutoffTimeClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberCourier didnot removethe ice packfor the photoClientScheduled aPickup forthe wrongdayDriverleft theirkeysVCRFreezeEnter adashboardnoteDriverComplaintUpdateaccountinformationSchedulea PickupCalltheVendorCreatea VC+Delay

TSS Spirit Week 2024 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer to Inside Sales
  2. Client doesn't know their account number
  3. Transfer to CTS
  4. Client needs the driver to Return
  5. Put on hold
  6. Driver ran stops out of order
  7. Cancel a Pickup
  8. MPU
  9. Enter phone number in Service Cloud
  10. Email VDC
  11. Client hangs up as soon as you answer the call
  12. Update Notes
  13. Client Missed Cutoff Time
  14. Client claims they scheduled a pickup, but does not have a confirmation number
  15. Courier did not remove the ice pack for the photo
  16. Client Scheduled a Pickup for the wrong day
  17. Driver left their keys
  18. VCR Freeze
  19. Enter a dashboard note
  20. Driver Complaint
  21. Update account information
  22. Schedule a Pickup
  23. Call the Vendor
  24. Create a VC+ Delay