(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Schedule a Pickup
Client hangs up as soon as you answer the call
Update account information
Enter a dashboard note
Driver ran stops out of order
Update Notes
Client Scheduled a Pickup for the wrong day
Transfer to CTS
Client doesn't know their account number
Create a VC+ Delay
Courier did not remove the ice pack for the photo
Client Missed Cutoff Time
Cancel a Pickup
Transfer to Inside Sales
VCR
Freeze
Driver left their keys
Call the Vendor
Client needs the driver to Return
MPU
Driver Complaint
Email VDC
Enter phone number in Service Cloud
Client claims they scheduled a pickup, but does not have a confirmation number
