Driverleft theirkeysPut onholdClientMissedCutoffTimeClientneeds thedriver toReturnCalltheVendorTransferto CTSClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberClientdoesn't knowtheir accountnumberCancelaPickupClient hangsup as soonas youanswer thecallDriver ranstops outof orderCourier didnot removethe ice packfor the photoTransferto InsideSalesCreatea VC+DelayVCRFreezeEnter phonenumber inServiceCloudUpdateNotesClientScheduled aPickup forthe wrongdayEnter adashboardnoteMPUUpdateaccountinformationDriverComplaintEmailVDCSchedulea PickupDriverleft theirkeysPut onholdClientMissedCutoffTimeClientneeds thedriver toReturnCalltheVendorTransferto CTSClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberClientdoesn't knowtheir accountnumberCancelaPickupClient hangsup as soonas youanswer thecallDriver ranstops outof orderCourier didnot removethe ice packfor the photoTransferto InsideSalesCreatea VC+DelayVCRFreezeEnter phonenumber inServiceCloudUpdateNotesClientScheduled aPickup forthe wrongdayEnter adashboardnoteMPUUpdateaccountinformationDriverComplaintEmailVDCSchedulea Pickup

TSS Spirit Week 2024 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Driver left their keys
  2. Put on hold
  3. Client Missed Cutoff Time
  4. Client needs the driver to Return
  5. Call the Vendor
  6. Transfer to CTS
  7. Client claims they scheduled a pickup, but does not have a confirmation number
  8. Client doesn't know their account number
  9. Cancel a Pickup
  10. Client hangs up as soon as you answer the call
  11. Driver ran stops out of order
  12. Courier did not remove the ice pack for the photo
  13. Transfer to Inside Sales
  14. Create a VC+ Delay
  15. VCR Freeze
  16. Enter phone number in Service Cloud
  17. Update Notes
  18. Client Scheduled a Pickup for the wrong day
  19. Enter a dashboard note
  20. MPU
  21. Update account information
  22. Driver Complaint
  23. Email VDC
  24. Schedule a Pickup