VCRFreezeEnter adashboardnoteSchedulea PickupEmailVDCDriverleft theirkeysMPUClientneeds thedriver toReturnClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberPut onholdClient hangsup as soonas youanswer thecallTransferto CTSCreatea VC+DelayCancelaPickupTransferto InsideSalesDriverComplaintClientScheduled aPickup forthe wrongdayClientdoesn't knowtheir accountnumberUpdateaccountinformationClientMissedCutoffTimeEnter phonenumber inServiceCloudCourier didnot removethe ice packfor the photoCalltheVendorUpdateNotesDriver ranstops outof orderVCRFreezeEnter adashboardnoteSchedulea PickupEmailVDCDriverleft theirkeysMPUClientneeds thedriver toReturnClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberPut onholdClient hangsup as soonas youanswer thecallTransferto CTSCreatea VC+DelayCancelaPickupTransferto InsideSalesDriverComplaintClientScheduled aPickup forthe wrongdayClientdoesn't knowtheir accountnumberUpdateaccountinformationClientMissedCutoffTimeEnter phonenumber inServiceCloudCourier didnot removethe ice packfor the photoCalltheVendorUpdateNotesDriver ranstops outof order

TSS Spirit Week 2024 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. VCR Freeze
  2. Enter a dashboard note
  3. Schedule a Pickup
  4. Email VDC
  5. Driver left their keys
  6. MPU
  7. Client needs the driver to Return
  8. Client claims they scheduled a pickup, but does not have a confirmation number
  9. Put on hold
  10. Client hangs up as soon as you answer the call
  11. Transfer to CTS
  12. Create a VC+ Delay
  13. Cancel a Pickup
  14. Transfer to Inside Sales
  15. Driver Complaint
  16. Client Scheduled a Pickup for the wrong day
  17. Client doesn't know their account number
  18. Update account information
  19. Client Missed Cutoff Time
  20. Enter phone number in Service Cloud
  21. Courier did not remove the ice pack for the photo
  22. Call the Vendor
  23. Update Notes
  24. Driver ran stops out of order