Driverleft theirkeysDriverComplaintCreatea VC+DelayTransferto CTSClientdoesn't knowtheir accountnumberClientScheduled aPickup forthe wrongdayPut onholdEnter phonenumber inServiceCloudMPUCourier didnot removethe ice packfor the photoEnter adashboardnoteTransferto InsideSalesUpdateaccountinformationClientneeds thedriver toReturnUpdateNotesClientMissedCutoffTimeDriver ranstops outof orderEmailVDCCancelaPickupCalltheVendorSchedulea PickupClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberVCRFreezeClient hangsup as soonas youanswer thecallDriverleft theirkeysDriverComplaintCreatea VC+DelayTransferto CTSClientdoesn't knowtheir accountnumberClientScheduled aPickup forthe wrongdayPut onholdEnter phonenumber inServiceCloudMPUCourier didnot removethe ice packfor the photoEnter adashboardnoteTransferto InsideSalesUpdateaccountinformationClientneeds thedriver toReturnUpdateNotesClientMissedCutoffTimeDriver ranstops outof orderEmailVDCCancelaPickupCalltheVendorSchedulea PickupClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberVCRFreezeClient hangsup as soonas youanswer thecall

TSS Spirit Week 2024* - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Driver left their keys
  2. Driver Complaint
  3. Create a VC+ Delay
  4. Transfer to CTS
  5. Client doesn't know their account number
  6. Client Scheduled a Pickup for the wrong day
  7. Put on hold
  8. Enter phone number in Service Cloud
  9. MPU
  10. Courier did not remove the ice pack for the photo
  11. Enter a dashboard note
  12. Transfer to Inside Sales
  13. Update account information
  14. Client needs the driver to Return
  15. Update Notes
  16. Client Missed Cutoff Time
  17. Driver ran stops out of order
  18. Email VDC
  19. Cancel a Pickup
  20. Call the Vendor
  21. Schedule a Pickup
  22. Client claims they scheduled a pickup, but does not have a confirmation number
  23. VCR Freeze
  24. Client hangs up as soon as you answer the call