VCRFreezeDriverComplaintClientMissedCutoffTimeMPUTransferto InsideSalesClient hangsup as soonas youanswer thecallCreatea VC+DelaySchedulea PickupUpdateNotesEnter phonenumber inServiceCloudClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberClientScheduled aPickup forthe wrongdayUpdateaccountinformationDriverleft theirkeysTransferto CTSClientdoesn't knowtheir accountnumberEmailVDCDriver ranstops outof orderClientneeds thedriver toReturnPut onholdCourier didnot removethe ice packfor the photoCalltheVendorEnter adashboardnoteCancelaPickupVCRFreezeDriverComplaintClientMissedCutoffTimeMPUTransferto InsideSalesClient hangsup as soonas youanswer thecallCreatea VC+DelaySchedulea PickupUpdateNotesEnter phonenumber inServiceCloudClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberClientScheduled aPickup forthe wrongdayUpdateaccountinformationDriverleft theirkeysTransferto CTSClientdoesn't knowtheir accountnumberEmailVDCDriver ranstops outof orderClientneeds thedriver toReturnPut onholdCourier didnot removethe ice packfor the photoCalltheVendorEnter adashboardnoteCancelaPickup

TSS Spirit Week 2024* - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. VCR Freeze
  2. Driver Complaint
  3. Client Missed Cutoff Time
  4. MPU
  5. Transfer to Inside Sales
  6. Client hangs up as soon as you answer the call
  7. Create a VC+ Delay
  8. Schedule a Pickup
  9. Update Notes
  10. Enter phone number in Service Cloud
  11. Client claims they scheduled a pickup, but does not have a confirmation number
  12. Client Scheduled a Pickup for the wrong day
  13. Update account information
  14. Driver left their keys
  15. Transfer to CTS
  16. Client doesn't know their account number
  17. Email VDC
  18. Driver ran stops out of order
  19. Client needs the driver to Return
  20. Put on hold
  21. Courier did not remove the ice pack for the photo
  22. Call the Vendor
  23. Enter a dashboard note
  24. Cancel a Pickup