Transferto CTSCancelaPickupEmailVDCPut onholdSchedulea PickupUpdateNotesCreatea VC+DelayCourier didnot removethe ice packfor the photoEnter adashboardnoteClientScheduled aPickup forthe wrongdayClientMissedCutoffTimeDriverleft theirkeysTransferto InsideSalesClient hangsup as soonas youanswer thecallMPUCalltheVendorUpdateaccountinformationVCRFreezeClientdoesn't knowtheir accountnumberClientneeds thedriver toReturnEnter phonenumber inServiceCloudDriverComplaintClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberDriver ranstops outof orderTransferto CTSCancelaPickupEmailVDCPut onholdSchedulea PickupUpdateNotesCreatea VC+DelayCourier didnot removethe ice packfor the photoEnter adashboardnoteClientScheduled aPickup forthe wrongdayClientMissedCutoffTimeDriverleft theirkeysTransferto InsideSalesClient hangsup as soonas youanswer thecallMPUCalltheVendorUpdateaccountinformationVCRFreezeClientdoesn't knowtheir accountnumberClientneeds thedriver toReturnEnter phonenumber inServiceCloudDriverComplaintClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberDriver ranstops outof order

TSS Spirit Week 2024* - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer to CTS
  2. Cancel a Pickup
  3. Email VDC
  4. Put on hold
  5. Schedule a Pickup
  6. Update Notes
  7. Create a VC+ Delay
  8. Courier did not remove the ice pack for the photo
  9. Enter a dashboard note
  10. Client Scheduled a Pickup for the wrong day
  11. Client Missed Cutoff Time
  12. Driver left their keys
  13. Transfer to Inside Sales
  14. Client hangs up as soon as you answer the call
  15. MPU
  16. Call the Vendor
  17. Update account information
  18. VCR Freeze
  19. Client doesn't know their account number
  20. Client needs the driver to Return
  21. Enter phone number in Service Cloud
  22. Driver Complaint
  23. Client claims they scheduled a pickup, but does not have a confirmation number
  24. Driver ran stops out of order