CalltheVendorSchedulea PickupCourier didnot removethe ice packfor the photoClientMissedCutoffTimeCreatea VC+DelayUpdateNotesVCRFreezeDriverComplaintDriverleft theirkeysClientdoesn't knowtheir accountnumberTransferto InsideSalesTransferto CTSClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberClient hangsup as soonas youanswer thecallEnter phonenumber inServiceCloudEnter adashboardnotePut onholdDriver ranstops outof orderEmailVDCClientneeds thedriver toReturnMPUCancelaPickupUpdateaccountinformationClientScheduled aPickup forthe wrongdayCalltheVendorSchedulea PickupCourier didnot removethe ice packfor the photoClientMissedCutoffTimeCreatea VC+DelayUpdateNotesVCRFreezeDriverComplaintDriverleft theirkeysClientdoesn't knowtheir accountnumberTransferto InsideSalesTransferto CTSClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberClient hangsup as soonas youanswer thecallEnter phonenumber inServiceCloudEnter adashboardnotePut onholdDriver ranstops outof orderEmailVDCClientneeds thedriver toReturnMPUCancelaPickupUpdateaccountinformationClientScheduled aPickup forthe wrongday

TSS Spirit Week 2024* - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call the Vendor
  2. Schedule a Pickup
  3. Courier did not remove the ice pack for the photo
  4. Client Missed Cutoff Time
  5. Create a VC+ Delay
  6. Update Notes
  7. VCR Freeze
  8. Driver Complaint
  9. Driver left their keys
  10. Client doesn't know their account number
  11. Transfer to Inside Sales
  12. Transfer to CTS
  13. Client claims they scheduled a pickup, but does not have a confirmation number
  14. Client hangs up as soon as you answer the call
  15. Enter phone number in Service Cloud
  16. Enter a dashboard note
  17. Put on hold
  18. Driver ran stops out of order
  19. Email VDC
  20. Client needs the driver to Return
  21. MPU
  22. Cancel a Pickup
  23. Update account information
  24. Client Scheduled a Pickup for the wrong day