Transferto InsideSalesClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberCancelaPickupSchedulea PickupDriverleft theirkeysCourier didnot removethe ice packfor the photoVCRFreezeUpdateNotesEmailVDCClientScheduled aPickup forthe wrongdayClientMissedCutoffTimeClientdoesn't knowtheir accountnumberTransferto CTSCreatea VC+DelayClientneeds thedriver toReturnEnter adashboardnoteCalltheVendorPut onholdDriver ranstops outof orderUpdateaccountinformationDriverComplaintMPUEnter phonenumber inServiceCloudClient hangsup as soonas youanswer thecallTransferto InsideSalesClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberCancelaPickupSchedulea PickupDriverleft theirkeysCourier didnot removethe ice packfor the photoVCRFreezeUpdateNotesEmailVDCClientScheduled aPickup forthe wrongdayClientMissedCutoffTimeClientdoesn't knowtheir accountnumberTransferto CTSCreatea VC+DelayClientneeds thedriver toReturnEnter adashboardnoteCalltheVendorPut onholdDriver ranstops outof orderUpdateaccountinformationDriverComplaintMPUEnter phonenumber inServiceCloudClient hangsup as soonas youanswer thecall

TSS Spirit Week 2024* - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer to Inside Sales
  2. Client claims they scheduled a pickup, but does not have a confirmation number
  3. Cancel a Pickup
  4. Schedule a Pickup
  5. Driver left their keys
  6. Courier did not remove the ice pack for the photo
  7. VCR Freeze
  8. Update Notes
  9. Email VDC
  10. Client Scheduled a Pickup for the wrong day
  11. Client Missed Cutoff Time
  12. Client doesn't know their account number
  13. Transfer to CTS
  14. Create a VC+ Delay
  15. Client needs the driver to Return
  16. Enter a dashboard note
  17. Call the Vendor
  18. Put on hold
  19. Driver ran stops out of order
  20. Update account information
  21. Driver Complaint
  22. MPU
  23. Enter phone number in Service Cloud
  24. Client hangs up as soon as you answer the call