Enter phonenumber inServiceCloudClient hangsup as soonas youanswer thecallCalltheVendorTransferto InsideSalesClientMissedCutoffTimeClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberTransferto CTSEmailVDCDriver ranstops outof orderClientdoesn't knowtheir accountnumberDriverComplaintPut onholdEnter adashboardnoteCancelaPickupUpdateaccountinformationDriverleft theirkeysUpdateNotesClientneeds thedriver toReturnClientScheduled aPickup forthe wrongdayMPUVCRFreezeCreatea VC+DelayCourier didnot removethe ice packfor the photoSchedulea PickupEnter phonenumber inServiceCloudClient hangsup as soonas youanswer thecallCalltheVendorTransferto InsideSalesClientMissedCutoffTimeClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberTransferto CTSEmailVDCDriver ranstops outof orderClientdoesn't knowtheir accountnumberDriverComplaintPut onholdEnter adashboardnoteCancelaPickupUpdateaccountinformationDriverleft theirkeysUpdateNotesClientneeds thedriver toReturnClientScheduled aPickup forthe wrongdayMPUVCRFreezeCreatea VC+DelayCourier didnot removethe ice packfor the photoSchedulea Pickup

TSS Spirit Week 2024* - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Enter phone number in Service Cloud
  2. Client hangs up as soon as you answer the call
  3. Call the Vendor
  4. Transfer to Inside Sales
  5. Client Missed Cutoff Time
  6. Client claims they scheduled a pickup, but does not have a confirmation number
  7. Transfer to CTS
  8. Email VDC
  9. Driver ran stops out of order
  10. Client doesn't know their account number
  11. Driver Complaint
  12. Put on hold
  13. Enter a dashboard note
  14. Cancel a Pickup
  15. Update account information
  16. Driver left their keys
  17. Update Notes
  18. Client needs the driver to Return
  19. Client Scheduled a Pickup for the wrong day
  20. MPU
  21. VCR Freeze
  22. Create a VC+ Delay
  23. Courier did not remove the ice pack for the photo
  24. Schedule a Pickup