Schedulea PickupDriver ranstops outof orderEnter adashboardnoteDriverComplaintUpdateaccountinformationMPUClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberDriverleft theirkeysClientdoesn't knowtheir accountnumberCourier didnot removethe ice packfor the photoCreatea VC+DelayCancelaPickupCalltheVendorTransferto CTSPut onholdClientMissedCutoffTimeUpdateNotesVCRFreezeTransferto InsideSalesClient hangsup as soonas youanswer thecallEmailVDCClientneeds thedriver toReturnClientScheduled aPickup forthe wrongdayEnter phonenumber inServiceCloudSchedulea PickupDriver ranstops outof orderEnter adashboardnoteDriverComplaintUpdateaccountinformationMPUClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberDriverleft theirkeysClientdoesn't knowtheir accountnumberCourier didnot removethe ice packfor the photoCreatea VC+DelayCancelaPickupCalltheVendorTransferto CTSPut onholdClientMissedCutoffTimeUpdateNotesVCRFreezeTransferto InsideSalesClient hangsup as soonas youanswer thecallEmailVDCClientneeds thedriver toReturnClientScheduled aPickup forthe wrongdayEnter phonenumber inServiceCloud

TSS Spirit Week 2024* - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Schedule a Pickup
  2. Driver ran stops out of order
  3. Enter a dashboard note
  4. Driver Complaint
  5. Update account information
  6. MPU
  7. Client claims they scheduled a pickup, but does not have a confirmation number
  8. Driver left their keys
  9. Client doesn't know their account number
  10. Courier did not remove the ice pack for the photo
  11. Create a VC+ Delay
  12. Cancel a Pickup
  13. Call the Vendor
  14. Transfer to CTS
  15. Put on hold
  16. Client Missed Cutoff Time
  17. Update Notes
  18. VCR Freeze
  19. Transfer to Inside Sales
  20. Client hangs up as soon as you answer the call
  21. Email VDC
  22. Client needs the driver to Return
  23. Client Scheduled a Pickup for the wrong day
  24. Enter phone number in Service Cloud