Client hangsup as soonas youanswer thecallCourier didnot removethe ice packfor the photoUpdateaccountinformationSchedulea PickupCalltheVendorDriverComplaintEnter adashboardnoteMPUEnter phonenumber inServiceCloudClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberTransferto InsideSalesPut onholdUpdateNotesTransferto CTSDriverleft theirkeysClientdoesn't knowtheir accountnumberVCRFreezeEmailVDCClientMissedCutoffTimeDriver ranstops outof orderClientneeds thedriver toReturnCreatea VC+DelayCancelaPickupClientScheduled aPickup forthe wrongdayClient hangsup as soonas youanswer thecallCourier didnot removethe ice packfor the photoUpdateaccountinformationSchedulea PickupCalltheVendorDriverComplaintEnter adashboardnoteMPUEnter phonenumber inServiceCloudClient claimsthey scheduleda pickup, butdoes not havea confirmationnumberTransferto InsideSalesPut onholdUpdateNotesTransferto CTSDriverleft theirkeysClientdoesn't knowtheir accountnumberVCRFreezeEmailVDCClientMissedCutoffTimeDriver ranstops outof orderClientneeds thedriver toReturnCreatea VC+DelayCancelaPickupClientScheduled aPickup forthe wrongday

TSS Spirit Week 2024* - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client hangs up as soon as you answer the call
  2. Courier did not remove the ice pack for the photo
  3. Update account information
  4. Schedule a Pickup
  5. Call the Vendor
  6. Driver Complaint
  7. Enter a dashboard note
  8. MPU
  9. Enter phone number in Service Cloud
  10. Client claims they scheduled a pickup, but does not have a confirmation number
  11. Transfer to Inside Sales
  12. Put on hold
  13. Update Notes
  14. Transfer to CTS
  15. Driver left their keys
  16. Client doesn't know their account number
  17. VCR Freeze
  18. Email VDC
  19. Client Missed Cutoff Time
  20. Driver ran stops out of order
  21. Client needs the driver to Return
  22. Create a VC+ Delay
  23. Cancel a Pickup
  24. Client Scheduled a Pickup for the wrong day