Let’s seewhat wecan doI willresolve thisby the endof the callI am gladweresolvedthis for youIunderstandyourconcernThis isresolvedI haveresolvedthis by…Thatcan bedifficultI apologize foryourinconvenienceOh mygoodnessI haveasolutionThank you forallowing me toaddress yourconcernsI can seewhere youare comingfromRestassuredthis isresolvedIapologizethis ishappeningLet’sresolvethistogetherYou’reright it canbefrustratingThank youfor bringingthat to ourattentionLet mesee how Ican helpDefinitelyI assureyou wewill do ourbestI am sorryyou hadthatexperienceIunderstandyourfrustrationGreatThank youfor workingwith me toget thisresolvedLet’s seewhat wecan doI willresolve thisby the endof the callI am gladweresolvedthis for youIunderstandyourconcernThis isresolvedI haveresolvedthis by…Thatcan bedifficultI apologize foryourinconvenienceOh mygoodnessI haveasolutionThank you forallowing me toaddress yourconcernsI can seewhere youare comingfromRestassuredthis isresolvedIapologizethis ishappeningLet’sresolvethistogetherYou’reright it canbefrustratingThank youfor bringingthat to ourattentionLet mesee how Ican helpDefinitelyI assureyou wewill do ourbestI am sorryyou hadthatexperienceIunderstandyourfrustrationGreatThank youfor workingwith me toget thisresolved

Let's resolve this! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Let’s see what we can do
  2. I will resolve this by the end of the call
  3. I am glad we resolved this for you
  4. I understand your concern
  5. This is resolved
  6. I have resolved this by…
  7. That can be difficult
  8. I apologize for your inconvenience
  9. Oh my goodness
  10. I have a solution
  11. Thank you for allowing me to address your concerns
  12. I can see where you are coming from
  13. Rest assured this is resolved
  14. I apologize this is happening
  15. Let’s resolve this together
  16. You’re right it can be frustrating
  17. Thank you for bringing that to our attention
  18. Let me see how I can help
  19. Definitely
  20. I assure you we will do our best
  21. I am sorry you had that experience
  22. I understand your frustration
  23. Great
  24. Thank you for working with me to get this resolved