(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I will resolve this by the end of the call
You’re right it can be frustrating
Let’s resolve this together
Rest assured this is resolved
Definitely
I am sorry you had that experience
Let me see how I can help
Thank you for working with me to get this resolved
I can see where you are coming from
Let’s see what we can do
Great
I am glad we resolved this for you
I understand your concern
Thank you for allowing me to address your concerns