I haveresolvedthis by…I am gladweresolvedthis for youI can seewhere youare comingfromLet mesee how Ican helpDefinitelyYou’reright it canbefrustratingOh mygoodnessRestassuredthis isresolvedThank you forallowing me toaddress yourconcernsIunderstandyourfrustrationThank youfor workingwith me toget thisresolvedLet’s seewhat wecan doIapologizethis ishappeningI apologize foryourinconvenienceI assureyou wewill do ourbestI am sorryyou hadthatexperienceThis isresolvedGreatIunderstandyourconcernThatcan bedifficultI haveasolutionThank youfor bringingthat to ourattentionLet’sresolvethistogetherI willresolve thisby the endof the callI haveresolvedthis by…I am gladweresolvedthis for youI can seewhere youare comingfromLet mesee how Ican helpDefinitelyYou’reright it canbefrustratingOh mygoodnessRestassuredthis isresolvedThank you forallowing me toaddress yourconcernsIunderstandyourfrustrationThank youfor workingwith me toget thisresolvedLet’s seewhat wecan doIapologizethis ishappeningI apologize foryourinconvenienceI assureyou wewill do ourbestI am sorryyou hadthatexperienceThis isresolvedGreatIunderstandyourconcernThatcan bedifficultI haveasolutionThank youfor bringingthat to ourattentionLet’sresolvethistogetherI willresolve thisby the endof the call

Let's resolve this! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I have resolved this by…
  2. I am glad we resolved this for you
  3. I can see where you are coming from
  4. Let me see how I can help
  5. Definitely
  6. You’re right it can be frustrating
  7. Oh my goodness
  8. Rest assured this is resolved
  9. Thank you for allowing me to address your concerns
  10. I understand your frustration
  11. Thank you for working with me to get this resolved
  12. Let’s see what we can do
  13. I apologize this is happening
  14. I apologize for your inconvenience
  15. I assure you we will do our best
  16. I am sorry you had that experience
  17. This is resolved
  18. Great
  19. I understand your concern
  20. That can be difficult
  21. I have a solution
  22. Thank you for bringing that to our attention
  23. Let’s resolve this together
  24. I will resolve this by the end of the call