Oh mygoodnessI willresolve thisby the endof the callI haveasolutionRestassuredthis isresolvedI haveresolvedthis by…Thank youfor bringingthat to ourattentionIunderstandyourfrustrationLet mesee how Ican helpDefinitelyI can seewhere youare comingfromThatcan bedifficultLet’sresolvethistogetherThank youfor workingwith me toget thisresolvedIapologizethis ishappeningI apologize foryourinconvenienceThis isresolvedYou’reright it canbefrustratingIunderstandyourconcernGreatI assureyou wewill do ourbestLet’s seewhat wecan doI am gladweresolvedthis for youThank you forallowing me toaddress yourconcernsI am sorryyou hadthatexperienceOh mygoodnessI willresolve thisby the endof the callI haveasolutionRestassuredthis isresolvedI haveresolvedthis by…Thank youfor bringingthat to ourattentionIunderstandyourfrustrationLet mesee how Ican helpDefinitelyI can seewhere youare comingfromThatcan bedifficultLet’sresolvethistogetherThank youfor workingwith me toget thisresolvedIapologizethis ishappeningI apologize foryourinconvenienceThis isresolvedYou’reright it canbefrustratingIunderstandyourconcernGreatI assureyou wewill do ourbestLet’s seewhat wecan doI am gladweresolvedthis for youThank you forallowing me toaddress yourconcernsI am sorryyou hadthatexperience

Let's resolve this! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Oh my goodness
  2. I will resolve this by the end of the call
  3. I have a solution
  4. Rest assured this is resolved
  5. I have resolved this by…
  6. Thank you for bringing that to our attention
  7. I understand your frustration
  8. Let me see how I can help
  9. Definitely
  10. I can see where you are coming from
  11. That can be difficult
  12. Let’s resolve this together
  13. Thank you for working with me to get this resolved
  14. I apologize this is happening
  15. I apologize for your inconvenience
  16. This is resolved
  17. You’re right it can be frustrating
  18. I understand your concern
  19. Great
  20. I assure you we will do our best
  21. Let’s see what we can do
  22. I am glad we resolved this for you
  23. Thank you for allowing me to address your concerns
  24. I am sorry you had that experience