Thank youfor workingwith me toget thisresolvedI willresolve thisby the endof the callRestassuredthis isresolvedOh mygoodnessLet’sresolvethistogetherI haveasolutionIunderstandyourconcernI apologize foryourinconvenienceI am gladweresolvedthis for youLet’s seewhat wecan doDefinitelyLet mesee how Ican helpI can seewhere youare comingfromThank you forallowing me toaddress yourconcernsThis isresolvedI assureyou wewill do ourbestIunderstandyourfrustrationThatcan bedifficultYou’reright it canbefrustratingGreatI am sorryyou hadthatexperienceI haveresolvedthis by…Thank youfor bringingthat to ourattentionIapologizethis ishappeningThank youfor workingwith me toget thisresolvedI willresolve thisby the endof the callRestassuredthis isresolvedOh mygoodnessLet’sresolvethistogetherI haveasolutionIunderstandyourconcernI apologize foryourinconvenienceI am gladweresolvedthis for youLet’s seewhat wecan doDefinitelyLet mesee how Ican helpI can seewhere youare comingfromThank you forallowing me toaddress yourconcernsThis isresolvedI assureyou wewill do ourbestIunderstandyourfrustrationThatcan bedifficultYou’reright it canbefrustratingGreatI am sorryyou hadthatexperienceI haveresolvedthis by…Thank youfor bringingthat to ourattentionIapologizethis ishappening

Let's resolve this! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for working with me to get this resolved
  2. I will resolve this by the end of the call
  3. Rest assured this is resolved
  4. Oh my goodness
  5. Let’s resolve this together
  6. I have a solution
  7. I understand your concern
  8. I apologize for your inconvenience
  9. I am glad we resolved this for you
  10. Let’s see what we can do
  11. Definitely
  12. Let me see how I can help
  13. I can see where you are coming from
  14. Thank you for allowing me to address your concerns
  15. This is resolved
  16. I assure you we will do our best
  17. I understand your frustration
  18. That can be difficult
  19. You’re right it can be frustrating
  20. Great
  21. I am sorry you had that experience
  22. I have resolved this by…
  23. Thank you for bringing that to our attention
  24. I apologize this is happening