IunderstandyourfrustrationGreatI assureyou wewill do ourbestThank youfor workingwith me toget thisresolvedThank youfor bringingthat to ourattentionThank you forallowing me toaddress yourconcernsI can seewhere youare comingfromI am sorryyou hadthatexperienceI apologize foryourinconvenienceThis isresolvedIapologizethis ishappeningIunderstandyourconcernOh mygoodnessDefinitelyI am gladweresolvedthis for youYou’reright it canbefrustratingRestassuredthis isresolvedI willresolve thisby the endof the callLet mesee how Ican helpI haveresolvedthis by…Let’s seewhat wecan doLet’sresolvethistogetherThatcan bedifficultI haveasolutionIunderstandyourfrustrationGreatI assureyou wewill do ourbestThank youfor workingwith me toget thisresolvedThank youfor bringingthat to ourattentionThank you forallowing me toaddress yourconcernsI can seewhere youare comingfromI am sorryyou hadthatexperienceI apologize foryourinconvenienceThis isresolvedIapologizethis ishappeningIunderstandyourconcernOh mygoodnessDefinitelyI am gladweresolvedthis for youYou’reright it canbefrustratingRestassuredthis isresolvedI willresolve thisby the endof the callLet mesee how Ican helpI haveresolvedthis by…Let’s seewhat wecan doLet’sresolvethistogetherThatcan bedifficultI haveasolution

Let's resolve this! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I understand your frustration
  2. Great
  3. I assure you we will do our best
  4. Thank you for working with me to get this resolved
  5. Thank you for bringing that to our attention
  6. Thank you for allowing me to address your concerns
  7. I can see where you are coming from
  8. I am sorry you had that experience
  9. I apologize for your inconvenience
  10. This is resolved
  11. I apologize this is happening
  12. I understand your concern
  13. Oh my goodness
  14. Definitely
  15. I am glad we resolved this for you
  16. You’re right it can be frustrating
  17. Rest assured this is resolved
  18. I will resolve this by the end of the call
  19. Let me see how I can help
  20. I have resolved this by…
  21. Let’s see what we can do
  22. Let’s resolve this together
  23. That can be difficult
  24. I have a solution