GreatI can seewhere youare comingfromI haveresolvedthis by…I am sorryyou hadthatexperienceYou’reright it canbefrustratingIunderstandyourfrustrationDefinitelyRestassuredthis isresolvedI willresolve thisby the endof the callOh mygoodnessI apologize foryourinconvenienceI am gladweresolvedthis for youLet’sresolvethistogetherIunderstandyourconcernThank youfor bringingthat to ourattentionLet mesee how Ican helpLet’s seewhat wecan doThank youfor workingwith me toget thisresolvedI assureyou wewill do ourbestIapologizethis ishappeningThis isresolvedThank you forallowing me toaddress yourconcernsThatcan bedifficultI haveasolutionGreatI can seewhere youare comingfromI haveresolvedthis by…I am sorryyou hadthatexperienceYou’reright it canbefrustratingIunderstandyourfrustrationDefinitelyRestassuredthis isresolvedI willresolve thisby the endof the callOh mygoodnessI apologize foryourinconvenienceI am gladweresolvedthis for youLet’sresolvethistogetherIunderstandyourconcernThank youfor bringingthat to ourattentionLet mesee how Ican helpLet’s seewhat wecan doThank youfor workingwith me toget thisresolvedI assureyou wewill do ourbestIapologizethis ishappeningThis isresolvedThank you forallowing me toaddress yourconcernsThatcan bedifficultI haveasolution

Let's resolve this! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Great
  2. I can see where you are coming from
  3. I have resolved this by…
  4. I am sorry you had that experience
  5. You’re right it can be frustrating
  6. I understand your frustration
  7. Definitely
  8. Rest assured this is resolved
  9. I will resolve this by the end of the call
  10. Oh my goodness
  11. I apologize for your inconvenience
  12. I am glad we resolved this for you
  13. Let’s resolve this together
  14. I understand your concern
  15. Thank you for bringing that to our attention
  16. Let me see how I can help
  17. Let’s see what we can do
  18. Thank you for working with me to get this resolved
  19. I assure you we will do our best
  20. I apologize this is happening
  21. This is resolved
  22. Thank you for allowing me to address your concerns
  23. That can be difficult
  24. I have a solution