I can seewhere youare comingfromThatcan bedifficultI haveresolvedthis by…This isresolvedLet’s seewhat wecan doLet mesee how Ican helpI haveasolutionGreatI assureyou wewill do ourbestI apologize foryourinconvenienceI am sorryyou hadthatexperienceThank you forallowing me toaddress yourconcernsThank youfor bringingthat to ourattentionLet’sresolvethistogetherRestassuredthis isresolvedI willresolve thisby the endof the callIapologizethis ishappeningOh mygoodnessIunderstandyourfrustrationI am gladweresolvedthis for youYou’reright it canbefrustratingDefinitelyThank youfor workingwith me toget thisresolvedIunderstandyourconcernI can seewhere youare comingfromThatcan bedifficultI haveresolvedthis by…This isresolvedLet’s seewhat wecan doLet mesee how Ican helpI haveasolutionGreatI assureyou wewill do ourbestI apologize foryourinconvenienceI am sorryyou hadthatexperienceThank you forallowing me toaddress yourconcernsThank youfor bringingthat to ourattentionLet’sresolvethistogetherRestassuredthis isresolvedI willresolve thisby the endof the callIapologizethis ishappeningOh mygoodnessIunderstandyourfrustrationI am gladweresolvedthis for youYou’reright it canbefrustratingDefinitelyThank youfor workingwith me toget thisresolvedIunderstandyourconcern

Let's resolve this! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I can see where you are coming from
  2. That can be difficult
  3. I have resolved this by…
  4. This is resolved
  5. Let’s see what we can do
  6. Let me see how I can help
  7. I have a solution
  8. Great
  9. I assure you we will do our best
  10. I apologize for your inconvenience
  11. I am sorry you had that experience
  12. Thank you for allowing me to address your concerns
  13. Thank you for bringing that to our attention
  14. Let’s resolve this together
  15. Rest assured this is resolved
  16. I will resolve this by the end of the call
  17. I apologize this is happening
  18. Oh my goodness
  19. I understand your frustration
  20. I am glad we resolved this for you
  21. You’re right it can be frustrating
  22. Definitely
  23. Thank you for working with me to get this resolved
  24. I understand your concern