I am gladweresolvedthis for youThank youfor workingwith me toget thisresolvedIapologizethis ishappeningI haveresolvedthis by…I am sorryyou hadthatexperienceDefinitelyIunderstandyourfrustrationLet mesee how Ican helpRestassuredthis isresolvedGreatLet’s seewhat wecan doIunderstandyourconcernThank you forallowing me toaddress yourconcernsThank youfor bringingthat to ourattentionI assureyou wewill do ourbestI apologize foryourinconvenienceThis isresolvedThatcan bedifficultI haveasolutionOh mygoodnessYou’reright it canbefrustratingI willresolve thisby the endof the callI can seewhere youare comingfromLet’sresolvethistogetherI am gladweresolvedthis for youThank youfor workingwith me toget thisresolvedIapologizethis ishappeningI haveresolvedthis by…I am sorryyou hadthatexperienceDefinitelyIunderstandyourfrustrationLet mesee how Ican helpRestassuredthis isresolvedGreatLet’s seewhat wecan doIunderstandyourconcernThank you forallowing me toaddress yourconcernsThank youfor bringingthat to ourattentionI assureyou wewill do ourbestI apologize foryourinconvenienceThis isresolvedThatcan bedifficultI haveasolutionOh mygoodnessYou’reright it canbefrustratingI willresolve thisby the endof the callI can seewhere youare comingfromLet’sresolvethistogether

Let's resolve this! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I am glad we resolved this for you
  2. Thank you for working with me to get this resolved
  3. I apologize this is happening
  4. I have resolved this by…
  5. I am sorry you had that experience
  6. Definitely
  7. I understand your frustration
  8. Let me see how I can help
  9. Rest assured this is resolved
  10. Great
  11. Let’s see what we can do
  12. I understand your concern
  13. Thank you for allowing me to address your concerns
  14. Thank you for bringing that to our attention
  15. I assure you we will do our best
  16. I apologize for your inconvenience
  17. This is resolved
  18. That can be difficult
  19. I have a solution
  20. Oh my goodness
  21. You’re right it can be frustrating
  22. I will resolve this by the end of the call
  23. I can see where you are coming from
  24. Let’s resolve this together