(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Let me see how I can help
I will resolve this by the end of the call
I apologize this is happening
Oh my goodness
Let’s resolve this together
I am glad we resolved this for you
I understand your frustration
Thank you for working with me to get this resolved
I apologize for your inconvenience
I understand your concern
You’re right it can be frustrating
That can be difficult
Let’s see what we can do
This is resolved
I am sorry you had that experience
I assure you we will do our best
Thank you for bringing that to our attention
I have a solution
Thank you for allowing me to address your concerns