Let mesee how Ican helpIapologizethis ishappeningI haveresolvedthis by…I haveasolutionThank youfor bringingthat to ourattentionIunderstandyourconcernYou’reright it canbefrustratingDefinitelyThatcan bedifficultThank youfor workingwith me toget thisresolvedRestassuredthis isresolvedI apologize foryourinconvenienceOh mygoodnessThank you forallowing me toaddress yourconcernsI am sorryyou hadthatexperienceGreatIunderstandyourfrustrationLet’sresolvethistogetherLet’s seewhat wecan doI assureyou wewill do ourbestThis isresolvedI can seewhere youare comingfromI willresolve thisby the endof the callI am gladweresolvedthis for youLet mesee how Ican helpIapologizethis ishappeningI haveresolvedthis by…I haveasolutionThank youfor bringingthat to ourattentionIunderstandyourconcernYou’reright it canbefrustratingDefinitelyThatcan bedifficultThank youfor workingwith me toget thisresolvedRestassuredthis isresolvedI apologize foryourinconvenienceOh mygoodnessThank you forallowing me toaddress yourconcernsI am sorryyou hadthatexperienceGreatIunderstandyourfrustrationLet’sresolvethistogetherLet’s seewhat wecan doI assureyou wewill do ourbestThis isresolvedI can seewhere youare comingfromI willresolve thisby the endof the callI am gladweresolvedthis for you

Let's resolve this! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Let me see how I can help
  2. I apologize this is happening
  3. I have resolved this by…
  4. I have a solution
  5. Thank you for bringing that to our attention
  6. I understand your concern
  7. You’re right it can be frustrating
  8. Definitely
  9. That can be difficult
  10. Thank you for working with me to get this resolved
  11. Rest assured this is resolved
  12. I apologize for your inconvenience
  13. Oh my goodness
  14. Thank you for allowing me to address your concerns
  15. I am sorry you had that experience
  16. Great
  17. I understand your frustration
  18. Let’s resolve this together
  19. Let’s see what we can do
  20. I assure you we will do our best
  21. This is resolved
  22. I can see where you are coming from
  23. I will resolve this by the end of the call
  24. I am glad we resolved this for you