GreatRestassuredthis isresolvedI apologize foryourinconvenienceI haveresolvedthis by…Thank youfor workingwith me toget thisresolvedIunderstandyourconcernI willresolve thisby the endof the callThank you forallowing me toaddress yourconcernsLet mesee how Ican helpYou’reright it canbefrustratingDefinitelyOh mygoodnessI haveasolutionI can seewhere youare comingfromIunderstandyourfrustrationThis isresolvedI am sorryyou hadthatexperienceIapologizethis ishappeningThank youfor bringingthat to ourattentionLet’s seewhat wecan doLet’sresolvethistogetherThatcan bedifficultI am gladweresolvedthis for youI assureyou wewill do ourbestGreatRestassuredthis isresolvedI apologize foryourinconvenienceI haveresolvedthis by…Thank youfor workingwith me toget thisresolvedIunderstandyourconcernI willresolve thisby the endof the callThank you forallowing me toaddress yourconcernsLet mesee how Ican helpYou’reright it canbefrustratingDefinitelyOh mygoodnessI haveasolutionI can seewhere youare comingfromIunderstandyourfrustrationThis isresolvedI am sorryyou hadthatexperienceIapologizethis ishappeningThank youfor bringingthat to ourattentionLet’s seewhat wecan doLet’sresolvethistogetherThatcan bedifficultI am gladweresolvedthis for youI assureyou wewill do ourbest

Let's resolve this! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Great
  2. Rest assured this is resolved
  3. I apologize for your inconvenience
  4. I have resolved this by…
  5. Thank you for working with me to get this resolved
  6. I understand your concern
  7. I will resolve this by the end of the call
  8. Thank you for allowing me to address your concerns
  9. Let me see how I can help
  10. You’re right it can be frustrating
  11. Definitely
  12. Oh my goodness
  13. I have a solution
  14. I can see where you are coming from
  15. I understand your frustration
  16. This is resolved
  17. I am sorry you had that experience
  18. I apologize this is happening
  19. Thank you for bringing that to our attention
  20. Let’s see what we can do
  21. Let’s resolve this together
  22. That can be difficult
  23. I am glad we resolved this for you
  24. I assure you we will do our best