GreatLet’s seewhat wecan doOh mygoodnessLet’sresolvethistogetherI am sorryyou hadthatexperienceIunderstandyourconcernI am gladweresolvedthis for youI haveresolvedthis by…Iapologizethis ishappeningI willresolve thisby the endof the callThank youfor workingwith me toget thisresolvedI can seewhere youare comingfromI haveasolutionThis isresolvedI assureyou wewill do ourbestLet mesee how Ican helpI apologize foryourinconvenienceDefinitelyThank youfor bringingthat to ourattentionRestassuredthis isresolvedThank you forallowing me toaddress yourconcernsIunderstandyourfrustrationThatcan bedifficultYou’reright it canbefrustratingGreatLet’s seewhat wecan doOh mygoodnessLet’sresolvethistogetherI am sorryyou hadthatexperienceIunderstandyourconcernI am gladweresolvedthis for youI haveresolvedthis by…Iapologizethis ishappeningI willresolve thisby the endof the callThank youfor workingwith me toget thisresolvedI can seewhere youare comingfromI haveasolutionThis isresolvedI assureyou wewill do ourbestLet mesee how Ican helpI apologize foryourinconvenienceDefinitelyThank youfor bringingthat to ourattentionRestassuredthis isresolvedThank you forallowing me toaddress yourconcernsIunderstandyourfrustrationThatcan bedifficultYou’reright it canbefrustrating

Let's resolve this! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Great
  2. Let’s see what we can do
  3. Oh my goodness
  4. Let’s resolve this together
  5. I am sorry you had that experience
  6. I understand your concern
  7. I am glad we resolved this for you
  8. I have resolved this by…
  9. I apologize this is happening
  10. I will resolve this by the end of the call
  11. Thank you for working with me to get this resolved
  12. I can see where you are coming from
  13. I have a solution
  14. This is resolved
  15. I assure you we will do our best
  16. Let me see how I can help
  17. I apologize for your inconvenience
  18. Definitely
  19. Thank you for bringing that to our attention
  20. Rest assured this is resolved
  21. Thank you for allowing me to address your concerns
  22. I understand your frustration
  23. That can be difficult
  24. You’re right it can be frustrating