I willresolve thisby the endof the callYou’reright it canbefrustratingLet’sresolvethistogetherRestassuredthis isresolvedDefinitelyI am sorryyou hadthatexperienceLet mesee how Ican helpThank youfor workingwith me toget thisresolvedI can seewhere youare comingfromLet’s seewhat wecan doGreatI am gladweresolvedthis for youIunderstandyourconcernThank you forallowing me toaddress yourconcernsI haveresolvedthis by…Iapologizethis ishappeningI assureyou wewill do ourbestI haveasolutionOh mygoodnessThank youfor bringingthat to ourattentionI apologize foryourinconvenienceIunderstandyourfrustrationThis isresolvedThatcan bedifficultI willresolve thisby the endof the callYou’reright it canbefrustratingLet’sresolvethistogetherRestassuredthis isresolvedDefinitelyI am sorryyou hadthatexperienceLet mesee how Ican helpThank youfor workingwith me toget thisresolvedI can seewhere youare comingfromLet’s seewhat wecan doGreatI am gladweresolvedthis for youIunderstandyourconcernThank you forallowing me toaddress yourconcernsI haveresolvedthis by…Iapologizethis ishappeningI assureyou wewill do ourbestI haveasolutionOh mygoodnessThank youfor bringingthat to ourattentionI apologize foryourinconvenienceIunderstandyourfrustrationThis isresolvedThatcan bedifficult

Let's resolve this! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I will resolve this by the end of the call
  2. You’re right it can be frustrating
  3. Let’s resolve this together
  4. Rest assured this is resolved
  5. Definitely
  6. I am sorry you had that experience
  7. Let me see how I can help
  8. Thank you for working with me to get this resolved
  9. I can see where you are coming from
  10. Let’s see what we can do
  11. Great
  12. I am glad we resolved this for you
  13. I understand your concern
  14. Thank you for allowing me to address your concerns
  15. I have resolved this by…
  16. I apologize this is happening
  17. I assure you we will do our best
  18. I have a solution
  19. Oh my goodness
  20. Thank you for bringing that to our attention
  21. I apologize for your inconvenience
  22. I understand your frustration
  23. This is resolved
  24. That can be difficult