Thank youfor workingwith me toget thisresolvedGreatLet mesee how Ican helpLet’s seewhat wecan doI haveresolvedthis by…Thank you forallowing me toaddress yourconcernsOh mygoodnessI willresolve thisby the endof the callI can seewhere youare comingfromI am sorryyou hadthatexperienceIunderstandyourconcernRestassuredthis isresolvedI am gladweresolvedthis for youIunderstandyourfrustrationYou’reright it canbefrustratingI apologize foryourinconvenienceThis isresolvedDefinitelyThank youfor bringingthat to ourattentionI haveasolutionI assureyou wewill do ourbestThatcan bedifficultIapologizethis ishappeningLet’sresolvethistogetherThank youfor workingwith me toget thisresolvedGreatLet mesee how Ican helpLet’s seewhat wecan doI haveresolvedthis by…Thank you forallowing me toaddress yourconcernsOh mygoodnessI willresolve thisby the endof the callI can seewhere youare comingfromI am sorryyou hadthatexperienceIunderstandyourconcernRestassuredthis isresolvedI am gladweresolvedthis for youIunderstandyourfrustrationYou’reright it canbefrustratingI apologize foryourinconvenienceThis isresolvedDefinitelyThank youfor bringingthat to ourattentionI haveasolutionI assureyou wewill do ourbestThatcan bedifficultIapologizethis ishappeningLet’sresolvethistogether

Let's resolve this! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for working with me to get this resolved
  2. Great
  3. Let me see how I can help
  4. Let’s see what we can do
  5. I have resolved this by…
  6. Thank you for allowing me to address your concerns
  7. Oh my goodness
  8. I will resolve this by the end of the call
  9. I can see where you are coming from
  10. I am sorry you had that experience
  11. I understand your concern
  12. Rest assured this is resolved
  13. I am glad we resolved this for you
  14. I understand your frustration
  15. You’re right it can be frustrating
  16. I apologize for your inconvenience
  17. This is resolved
  18. Definitely
  19. Thank you for bringing that to our attention
  20. I have a solution
  21. I assure you we will do our best
  22. That can be difficult
  23. I apologize this is happening
  24. Let’s resolve this together