Let mesee how Ican helpThis isresolvedLet’sresolvethistogetherIunderstandyourfrustrationI am gladweresolvedthis for youI willresolve thisby the endof the callRestassuredthis isresolvedI assureyou wewill do ourbestThank you forallowing me toaddress yourconcernsI haveasolutionIapologizethis ishappeningI apologize foryourinconvenienceLet’s seewhat wecan doI am sorryyou hadthatexperienceDefinitelyOh mygoodnessThank youfor workingwith me toget thisresolvedI haveresolvedthis by…I can seewhere youare comingfromGreatThatcan bedifficultIunderstandyourconcernThank youfor bringingthat to ourattentionYou’reright it canbefrustratingLet mesee how Ican helpThis isresolvedLet’sresolvethistogetherIunderstandyourfrustrationI am gladweresolvedthis for youI willresolve thisby the endof the callRestassuredthis isresolvedI assureyou wewill do ourbestThank you forallowing me toaddress yourconcernsI haveasolutionIapologizethis ishappeningI apologize foryourinconvenienceLet’s seewhat wecan doI am sorryyou hadthatexperienceDefinitelyOh mygoodnessThank youfor workingwith me toget thisresolvedI haveresolvedthis by…I can seewhere youare comingfromGreatThatcan bedifficultIunderstandyourconcernThank youfor bringingthat to ourattentionYou’reright it canbefrustrating

Let's resolve this! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Let me see how I can help
  2. This is resolved
  3. Let’s resolve this together
  4. I understand your frustration
  5. I am glad we resolved this for you
  6. I will resolve this by the end of the call
  7. Rest assured this is resolved
  8. I assure you we will do our best
  9. Thank you for allowing me to address your concerns
  10. I have a solution
  11. I apologize this is happening
  12. I apologize for your inconvenience
  13. Let’s see what we can do
  14. I am sorry you had that experience
  15. Definitely
  16. Oh my goodness
  17. Thank you for working with me to get this resolved
  18. I have resolved this by…
  19. I can see where you are coming from
  20. Great
  21. That can be difficult
  22. I understand your concern
  23. Thank you for bringing that to our attention
  24. You’re right it can be frustrating