(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Let’s see what we can do
I will resolve this by the end of the call
I am glad we resolved this for you
I understand your concern
This is resolved
I have resolved this by…
That can be difficult
I apologize for your inconvenience
Oh my goodness
I have a solution
Thank you for allowing me to address your concerns
I can see where you are coming from
Rest assured this is resolved
I apologize this is happening
Let’s resolve this together
You’re right it can be frustrating
Thank you for bringing that to our attention
Let me see how I can help
Definitely
I assure you we will do our best
I am sorry you had that experience
I understand your frustration
Great
Thank you for working with me to get this resolved