(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Oh my goodness
I will resolve this by the end of the call
I have a solution
Rest assured this is resolved
I have resolved this by…
Thank you for bringing that to our attention
I understand your frustration
Let me see how I can help
Definitely
I can see where you are coming from
That can be difficult
Let’s resolve this together
Thank you for working with me to get this resolved
I apologize this is happening
I apologize for your inconvenience
This is resolved
You’re right it can be frustrating
I understand your concern
Great
I assure you we will do our best
Let’s see what we can do
I am glad we resolved this for you
Thank you for allowing me to address your concerns