Let mesee how Ican helpI willresolve thisby the endof the callIapologizethis ishappeningOh mygoodnessLet’sresolvethistogetherI am gladweresolvedthis for youIunderstandyourfrustrationThank youfor workingwith me toget thisresolvedI apologize foryourinconvenienceIunderstandyourconcernYou’reright it canbefrustratingThatcan bedifficultLet’s seewhat wecan doThis isresolvedI am sorryyou hadthatexperienceI assureyou wewill do ourbestThank youfor bringingthat to ourattentionI haveasolutionThank you forallowing me toaddress yourconcernsGreatDefinitelyI haveresolvedthis by…Restassuredthis isresolvedI can seewhere youare comingfromLet mesee how Ican helpI willresolve thisby the endof the callIapologizethis ishappeningOh mygoodnessLet’sresolvethistogetherI am gladweresolvedthis for youIunderstandyourfrustrationThank youfor workingwith me toget thisresolvedI apologize foryourinconvenienceIunderstandyourconcernYou’reright it canbefrustratingThatcan bedifficultLet’s seewhat wecan doThis isresolvedI am sorryyou hadthatexperienceI assureyou wewill do ourbestThank youfor bringingthat to ourattentionI haveasolutionThank you forallowing me toaddress yourconcernsGreatDefinitelyI haveresolvedthis by…Restassuredthis isresolvedI can seewhere youare comingfrom

Let's resolve this! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Let me see how I can help
  2. I will resolve this by the end of the call
  3. I apologize this is happening
  4. Oh my goodness
  5. Let’s resolve this together
  6. I am glad we resolved this for you
  7. I understand your frustration
  8. Thank you for working with me to get this resolved
  9. I apologize for your inconvenience
  10. I understand your concern
  11. You’re right it can be frustrating
  12. That can be difficult
  13. Let’s see what we can do
  14. This is resolved
  15. I am sorry you had that experience
  16. I assure you we will do our best
  17. Thank you for bringing that to our attention
  18. I have a solution
  19. Thank you for allowing me to address your concerns
  20. Great
  21. Definitely
  22. I have resolved this by…
  23. Rest assured this is resolved
  24. I can see where you are coming from