Ticket:___Assisted aloyaltycustomer withproductquestionsTicket: ___UsedloyaltyclosingTicket: ____Educatedcustomer onupdatedFAQsTicket:___Added acourtesy creditfor a loyaltycustomerTicket: __Made aloyaltycustomerlaugh/ smileTicket:___Educatedcustomer onhow to opt outof Auto RenewTicket:___Personalizedan interactionwith a loyaltycustomerTicket: ____Educated acustomer onearly accessboutiquesTicket:____Answered aquestionregardingLoyalty TiersTicket:___Made arelationshipbased decisionto assist aloyalty customerTicket: ____Used CSR todetermineCustomer'sLoyalty StatusTicket: __Approved a latereturn exceptionfor a loyaltycustomer  FREETicket:___Used anupdatedloyalty emailmacroTicket:__Approved afinal sale returnexception for aloyaltycustomerTicket: ____Used loyaltygreetingTicket:___Assisted aloyaltycustomer withproductquestionsTicket: ___UsedloyaltyclosingTicket: ____Educatedcustomer onupdatedFAQsTicket:___Added acourtesy creditfor a loyaltycustomerTicket: __Made aloyaltycustomerlaugh/ smileTicket:___Educatedcustomer onhow to opt outof Auto RenewTicket:___Personalizedan interactionwith a loyaltycustomerTicket: ____Educated acustomer onearly accessboutiquesTicket:____Answered aquestionregardingLoyalty TiersTicket:___Made arelationshipbased decisionto assist aloyalty customerTicket: ____Used CSR todetermineCustomer'sLoyalty StatusTicket: __Approved a latereturn exceptionfor a loyaltycustomer  FREETicket:___Used anupdatedloyalty emailmacroTicket:__Approved afinal sale returnexception for aloyaltycustomerTicket: ____Used loyaltygreeting

RGG LOYALTY 2.0 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ticket:___ Assisted a loyalty customer with product questions
  2. Ticket: ___ Used loyalty closing
  3. Ticket: ____ Educated customer on updated FAQs
  4. Ticket:___ Added a courtesy credit for a loyalty customer
  5. Ticket: __ Made a loyalty customer laugh/ smile
  6. Ticket:___ Educated customer on how to opt out of Auto Renew
  7. Ticket:___ Personalized an interaction with a loyalty customer
  8. Ticket: ____ Educated a customer on early access boutiques
  9. Ticket:____ Answered a question regarding Loyalty Tiers
  10. Ticket:___ Made a relationship based decision to assist a loyalty customer
  11. Ticket: ____ Used CSR to determine Customer's Loyalty Status
  12. Ticket: __ Approved a late return exception for a loyalty customer
  13. FREE
  14. Ticket:___ Used an updated loyalty email macro
  15. Ticket:__ Approved a final sale return exception for a loyalty customer
  16. Ticket: ____ Used loyalty greeting