Ticket:___Personalizedan interactionwith a loyaltycustomerTicket: __Made aloyaltycustomerlaugh/ smileTicket: ____Used loyaltygreetingTicket: __Approved a latereturn exceptionfor a loyaltycustomer  Ticket: ____Used CSR todetermineCustomer'sLoyalty StatusTicket:___Educatedcustomer onhow to opt outof Auto RenewTicket:___Used anupdatedloyalty emailmacroTicket: ____Educated acustomer onearly accessboutiquesFREETicket: ____Educatedcustomer onupdatedFAQsTicket:____Answered aquestionregardingLoyalty TiersTicket: ___UsedloyaltyclosingTicket:___Assisted aloyaltycustomer withproductquestionsTicket:___Added acourtesy creditfor a loyaltycustomerTicket:___Made arelationshipbased decisionto assist aloyalty customerTicket:__Approved afinal sale returnexception for aloyaltycustomerTicket:___Personalizedan interactionwith a loyaltycustomerTicket: __Made aloyaltycustomerlaugh/ smileTicket: ____Used loyaltygreetingTicket: __Approved a latereturn exceptionfor a loyaltycustomer  Ticket: ____Used CSR todetermineCustomer'sLoyalty StatusTicket:___Educatedcustomer onhow to opt outof Auto RenewTicket:___Used anupdatedloyalty emailmacroTicket: ____Educated acustomer onearly accessboutiquesFREETicket: ____Educatedcustomer onupdatedFAQsTicket:____Answered aquestionregardingLoyalty TiersTicket: ___UsedloyaltyclosingTicket:___Assisted aloyaltycustomer withproductquestionsTicket:___Added acourtesy creditfor a loyaltycustomerTicket:___Made arelationshipbased decisionto assist aloyalty customerTicket:__Approved afinal sale returnexception for aloyaltycustomer

RGG LOYALTY 2.0 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ticket:___ Personalized an interaction with a loyalty customer
  2. Ticket: __ Made a loyalty customer laugh/ smile
  3. Ticket: ____ Used loyalty greeting
  4. Ticket: __ Approved a late return exception for a loyalty customer
  5. Ticket: ____ Used CSR to determine Customer's Loyalty Status
  6. Ticket:___ Educated customer on how to opt out of Auto Renew
  7. Ticket:___ Used an updated loyalty email macro
  8. Ticket: ____ Educated a customer on early access boutiques
  9. FREE
  10. Ticket: ____ Educated customer on updated FAQs
  11. Ticket:____ Answered a question regarding Loyalty Tiers
  12. Ticket: ___ Used loyalty closing
  13. Ticket:___ Assisted a loyalty customer with product questions
  14. Ticket:___ Added a courtesy credit for a loyalty customer
  15. Ticket:___ Made a relationship based decision to assist a loyalty customer
  16. Ticket:__ Approved a final sale return exception for a loyalty customer