Ticket:___Made arelationshipbased decisionto assist aloyalty customerTicket: ____Educatedcustomer onupdatedFAQsTicket: ____Educated acustomer onearly accessboutiquesTicket:___Personalizedan interactionwith a loyaltycustomerTicket:____Answered aquestionregardingLoyalty TiersTicket:___Educatedcustomer onhow to opt outof Auto RenewTicket:___Assisted aloyaltycustomer withproductquestionsTicket:__Approved afinal sale returnexception for aloyaltycustomerTicket:___Added acourtesy creditfor a loyaltycustomerTicket: ____Used loyaltygreetingTicket:___Used anupdatedloyalty emailmacroFREETicket: __Approved a latereturn exceptionfor a loyaltycustomer  Ticket: __Made aloyaltycustomerlaugh/ smileTicket: ___UsedloyaltyclosingTicket: ____Used CSR todetermineCustomer'sLoyalty StatusTicket:___Made arelationshipbased decisionto assist aloyalty customerTicket: ____Educatedcustomer onupdatedFAQsTicket: ____Educated acustomer onearly accessboutiquesTicket:___Personalizedan interactionwith a loyaltycustomerTicket:____Answered aquestionregardingLoyalty TiersTicket:___Educatedcustomer onhow to opt outof Auto RenewTicket:___Assisted aloyaltycustomer withproductquestionsTicket:__Approved afinal sale returnexception for aloyaltycustomerTicket:___Added acourtesy creditfor a loyaltycustomerTicket: ____Used loyaltygreetingTicket:___Used anupdatedloyalty emailmacroFREETicket: __Approved a latereturn exceptionfor a loyaltycustomer  Ticket: __Made aloyaltycustomerlaugh/ smileTicket: ___UsedloyaltyclosingTicket: ____Used CSR todetermineCustomer'sLoyalty Status

RGG LOYALTY 2.0 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ticket:___ Made a relationship based decision to assist a loyalty customer
  2. Ticket: ____ Educated customer on updated FAQs
  3. Ticket: ____ Educated a customer on early access boutiques
  4. Ticket:___ Personalized an interaction with a loyalty customer
  5. Ticket:____ Answered a question regarding Loyalty Tiers
  6. Ticket:___ Educated customer on how to opt out of Auto Renew
  7. Ticket:___ Assisted a loyalty customer with product questions
  8. Ticket:__ Approved a final sale return exception for a loyalty customer
  9. Ticket:___ Added a courtesy credit for a loyalty customer
  10. Ticket: ____ Used loyalty greeting
  11. Ticket:___ Used an updated loyalty email macro
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  13. Ticket: __ Approved a late return exception for a loyalty customer
  14. Ticket: __ Made a loyalty customer laugh/ smile
  15. Ticket: ___ Used loyalty closing
  16. Ticket: ____ Used CSR to determine Customer's Loyalty Status