Ticket: ___UsedloyaltyclosingTicket: ____Educated acustomer onearly accessboutiquesTicket:___Added acourtesy creditfor a loyaltycustomerTicket: ____Used loyaltygreetingTicket:___Used anupdatedloyalty emailmacroTicket:__Approved afinal sale returnexception for aloyaltycustomerTicket:___Personalizedan interactionwith a loyaltycustomerTicket: __Made aloyaltycustomerlaugh/ smileTicket: __Approved a latereturn exceptionfor a loyaltycustomer  FREETicket: ____Used CSR todetermineCustomer'sLoyalty StatusTicket:___Assisted aloyaltycustomer withproductquestionsTicket:___Educatedcustomer onhow to opt outof Auto RenewTicket:____Answered aquestionregardingLoyalty TiersTicket:___Made arelationshipbased decisionto assist aloyalty customerTicket: ____Educatedcustomer onupdatedFAQsTicket: ___UsedloyaltyclosingTicket: ____Educated acustomer onearly accessboutiquesTicket:___Added acourtesy creditfor a loyaltycustomerTicket: ____Used loyaltygreetingTicket:___Used anupdatedloyalty emailmacroTicket:__Approved afinal sale returnexception for aloyaltycustomerTicket:___Personalizedan interactionwith a loyaltycustomerTicket: __Made aloyaltycustomerlaugh/ smileTicket: __Approved a latereturn exceptionfor a loyaltycustomer  FREETicket: ____Used CSR todetermineCustomer'sLoyalty StatusTicket:___Assisted aloyaltycustomer withproductquestionsTicket:___Educatedcustomer onhow to opt outof Auto RenewTicket:____Answered aquestionregardingLoyalty TiersTicket:___Made arelationshipbased decisionto assist aloyalty customerTicket: ____Educatedcustomer onupdatedFAQs

RGG LOYALTY 2.0 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ticket: ___ Used loyalty closing
  2. Ticket: ____ Educated a customer on early access boutiques
  3. Ticket:___ Added a courtesy credit for a loyalty customer
  4. Ticket: ____ Used loyalty greeting
  5. Ticket:___ Used an updated loyalty email macro
  6. Ticket:__ Approved a final sale return exception for a loyalty customer
  7. Ticket:___ Personalized an interaction with a loyalty customer
  8. Ticket: __ Made a loyalty customer laugh/ smile
  9. Ticket: __ Approved a late return exception for a loyalty customer
  10. FREE
  11. Ticket: ____ Used CSR to determine Customer's Loyalty Status
  12. Ticket:___ Assisted a loyalty customer with product questions
  13. Ticket:___ Educated customer on how to opt out of Auto Renew
  14. Ticket:____ Answered a question regarding Loyalty Tiers
  15. Ticket:___ Made a relationship based decision to assist a loyalty customer
  16. Ticket: ____ Educated customer on updated FAQs