Ticket:___Educatedcustomer onhow to opt outof Auto RenewTicket:___Made arelationshipbased decisionto assist aloyalty customerTicket: ____Educatedcustomer onupdatedFAQsTicket:__Approved afinal sale returnexception for aloyaltycustomerTicket:____Answered aquestionregardingLoyalty TiersTicket:___Added acourtesy creditfor a loyaltycustomerTicket: __Made aloyaltycustomerlaugh/ smileTicket: ____Used loyaltygreetingTicket: ____Educated acustomer onearly accessboutiquesFREETicket: ___UsedloyaltyclosingTicket:___Used anupdatedloyalty emailmacroTicket:___Assisted aloyaltycustomer withproductquestionsTicket:___Personalizedan interactionwith a loyaltycustomerTicket: ____Used CSR todetermineCustomer'sLoyalty StatusTicket: __Approved a latereturn exceptionfor a loyaltycustomer  Ticket:___Educatedcustomer onhow to opt outof Auto RenewTicket:___Made arelationshipbased decisionto assist aloyalty customerTicket: ____Educatedcustomer onupdatedFAQsTicket:__Approved afinal sale returnexception for aloyaltycustomerTicket:____Answered aquestionregardingLoyalty TiersTicket:___Added acourtesy creditfor a loyaltycustomerTicket: __Made aloyaltycustomerlaugh/ smileTicket: ____Used loyaltygreetingTicket: ____Educated acustomer onearly accessboutiquesFREETicket: ___UsedloyaltyclosingTicket:___Used anupdatedloyalty emailmacroTicket:___Assisted aloyaltycustomer withproductquestionsTicket:___Personalizedan interactionwith a loyaltycustomerTicket: ____Used CSR todetermineCustomer'sLoyalty StatusTicket: __Approved a latereturn exceptionfor a loyaltycustomer  

RGG LOYALTY 2.0 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ticket:___ Educated customer on how to opt out of Auto Renew
  2. Ticket:___ Made a relationship based decision to assist a loyalty customer
  3. Ticket: ____ Educated customer on updated FAQs
  4. Ticket:__ Approved a final sale return exception for a loyalty customer
  5. Ticket:____ Answered a question regarding Loyalty Tiers
  6. Ticket:___ Added a courtesy credit for a loyalty customer
  7. Ticket: __ Made a loyalty customer laugh/ smile
  8. Ticket: ____ Used loyalty greeting
  9. Ticket: ____ Educated a customer on early access boutiques
  10. FREE
  11. Ticket: ___ Used loyalty closing
  12. Ticket:___ Used an updated loyalty email macro
  13. Ticket:___ Assisted a loyalty customer with product questions
  14. Ticket:___ Personalized an interaction with a loyalty customer
  15. Ticket: ____ Used CSR to determine Customer's Loyalty Status
  16. Ticket: __ Approved a late return exception for a loyalty customer