Ticket:___Used anupdatedloyalty emailmacroTicket: ____Educatedcustomer onupdatedFAQsTicket:___Personalizedan interactionwith a loyaltycustomerTicket: __Approved a latereturn exceptionfor a loyaltycustomer  Ticket:___Added acourtesy creditfor a loyaltycustomerTicket: ____Used CSR todetermineCustomer'sLoyalty StatusTicket: ____Used loyaltygreetingTicket:__Approved afinal sale returnexception for aloyaltycustomerTicket:___Made arelationshipbased decisionto assist aloyalty customerTicket: ___UsedloyaltyclosingTicket: ____Educated acustomer onearly accessboutiquesTicket:___Educatedcustomer onhow to opt outof Auto RenewTicket: __Made aloyaltycustomerlaugh/ smileTicket:____Answered aquestionregardingLoyalty TiersTicket:___Assisted aloyaltycustomer withproductquestionsFREETicket:___Used anupdatedloyalty emailmacroTicket: ____Educatedcustomer onupdatedFAQsTicket:___Personalizedan interactionwith a loyaltycustomerTicket: __Approved a latereturn exceptionfor a loyaltycustomer  Ticket:___Added acourtesy creditfor a loyaltycustomerTicket: ____Used CSR todetermineCustomer'sLoyalty StatusTicket: ____Used loyaltygreetingTicket:__Approved afinal sale returnexception for aloyaltycustomerTicket:___Made arelationshipbased decisionto assist aloyalty customerTicket: ___UsedloyaltyclosingTicket: ____Educated acustomer onearly accessboutiquesTicket:___Educatedcustomer onhow to opt outof Auto RenewTicket: __Made aloyaltycustomerlaugh/ smileTicket:____Answered aquestionregardingLoyalty TiersTicket:___Assisted aloyaltycustomer withproductquestionsFREE

RGG LOYALTY 2.0 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ticket:___ Used an updated loyalty email macro
  2. Ticket: ____ Educated customer on updated FAQs
  3. Ticket:___ Personalized an interaction with a loyalty customer
  4. Ticket: __ Approved a late return exception for a loyalty customer
  5. Ticket:___ Added a courtesy credit for a loyalty customer
  6. Ticket: ____ Used CSR to determine Customer's Loyalty Status
  7. Ticket: ____ Used loyalty greeting
  8. Ticket:__ Approved a final sale return exception for a loyalty customer
  9. Ticket:___ Made a relationship based decision to assist a loyalty customer
  10. Ticket: ___ Used loyalty closing
  11. Ticket: ____ Educated a customer on early access boutiques
  12. Ticket:___ Educated customer on how to opt out of Auto Renew
  13. Ticket: __ Made a loyalty customer laugh/ smile
  14. Ticket:____ Answered a question regarding Loyalty Tiers
  15. Ticket:___ Assisted a loyalty customer with product questions
  16. FREE