Ticket: __Made aloyaltycustomerlaugh/ smileTicket:____Answered aquestionregardingLoyalty TiersTicket: ____Educatedcustomer onupdatedFAQsTicket:___Educatedcustomer onhow to opt outof Auto RenewTicket: ____Used loyaltygreetingTicket:___Added acourtesy creditfor a loyaltycustomerTicket: __Approved a latereturn exceptionfor a loyaltycustomer  Ticket:___Assisted aloyaltycustomer withproductquestionsTicket:__Approved afinal sale returnexception for aloyaltycustomerTicket: ___UsedloyaltyclosingTicket:___Made arelationshipbased decisionto assist aloyalty customerTicket: ____Used CSR todetermineCustomer'sLoyalty StatusTicket: ____Educated acustomer onearly accessboutiquesTicket:___Used anupdatedloyalty emailmacroTicket:___Personalizedan interactionwith a loyaltycustomerFREETicket: __Made aloyaltycustomerlaugh/ smileTicket:____Answered aquestionregardingLoyalty TiersTicket: ____Educatedcustomer onupdatedFAQsTicket:___Educatedcustomer onhow to opt outof Auto RenewTicket: ____Used loyaltygreetingTicket:___Added acourtesy creditfor a loyaltycustomerTicket: __Approved a latereturn exceptionfor a loyaltycustomer  Ticket:___Assisted aloyaltycustomer withproductquestionsTicket:__Approved afinal sale returnexception for aloyaltycustomerTicket: ___UsedloyaltyclosingTicket:___Made arelationshipbased decisionto assist aloyalty customerTicket: ____Used CSR todetermineCustomer'sLoyalty StatusTicket: ____Educated acustomer onearly accessboutiquesTicket:___Used anupdatedloyalty emailmacroTicket:___Personalizedan interactionwith a loyaltycustomerFREE

RGG LOYALTY 2.0 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ticket: __ Made a loyalty customer laugh/ smile
  2. Ticket:____ Answered a question regarding Loyalty Tiers
  3. Ticket: ____ Educated customer on updated FAQs
  4. Ticket:___ Educated customer on how to opt out of Auto Renew
  5. Ticket: ____ Used loyalty greeting
  6. Ticket:___ Added a courtesy credit for a loyalty customer
  7. Ticket: __ Approved a late return exception for a loyalty customer
  8. Ticket:___ Assisted a loyalty customer with product questions
  9. Ticket:__ Approved a final sale return exception for a loyalty customer
  10. Ticket: ___ Used loyalty closing
  11. Ticket:___ Made a relationship based decision to assist a loyalty customer
  12. Ticket: ____ Used CSR to determine Customer's Loyalty Status
  13. Ticket: ____ Educated a customer on early access boutiques
  14. Ticket:___ Used an updated loyalty email macro
  15. Ticket:___ Personalized an interaction with a loyalty customer
  16. FREE