Ticket: ____Educatedcustomer onupdatedFAQsFREETicket: __Approved a latereturn exceptionfor a loyaltycustomer  Ticket: ____Used loyaltygreetingTicket: ___UsedloyaltyclosingTicket:____Answered aquestionregardingLoyalty TiersTicket: __Made aloyaltycustomerlaugh/ smileTicket: ____Used CSR todetermineCustomer'sLoyalty StatusTicket:___Personalizedan interactionwith a loyaltycustomerTicket:___Educatedcustomer onhow to opt outof Auto RenewTicket:__Approved afinal sale returnexception for aloyaltycustomerTicket:___Added acourtesy creditfor a loyaltycustomerTicket:___Made arelationshipbased decisionto assist aloyalty customerTicket:___Assisted aloyaltycustomer withproductquestionsTicket:___Used anupdatedloyalty emailmacroTicket: ____Educated acustomer onearly accessboutiquesTicket: ____Educatedcustomer onupdatedFAQsFREETicket: __Approved a latereturn exceptionfor a loyaltycustomer  Ticket: ____Used loyaltygreetingTicket: ___UsedloyaltyclosingTicket:____Answered aquestionregardingLoyalty TiersTicket: __Made aloyaltycustomerlaugh/ smileTicket: ____Used CSR todetermineCustomer'sLoyalty StatusTicket:___Personalizedan interactionwith a loyaltycustomerTicket:___Educatedcustomer onhow to opt outof Auto RenewTicket:__Approved afinal sale returnexception for aloyaltycustomerTicket:___Added acourtesy creditfor a loyaltycustomerTicket:___Made arelationshipbased decisionto assist aloyalty customerTicket:___Assisted aloyaltycustomer withproductquestionsTicket:___Used anupdatedloyalty emailmacroTicket: ____Educated acustomer onearly accessboutiques

RGG LOYALTY 2.0 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ticket: ____ Educated customer on updated FAQs
  2. FREE
  3. Ticket: __ Approved a late return exception for a loyalty customer
  4. Ticket: ____ Used loyalty greeting
  5. Ticket: ___ Used loyalty closing
  6. Ticket:____ Answered a question regarding Loyalty Tiers
  7. Ticket: __ Made a loyalty customer laugh/ smile
  8. Ticket: ____ Used CSR to determine Customer's Loyalty Status
  9. Ticket:___ Personalized an interaction with a loyalty customer
  10. Ticket:___ Educated customer on how to opt out of Auto Renew
  11. Ticket:__ Approved a final sale return exception for a loyalty customer
  12. Ticket:___ Added a courtesy credit for a loyalty customer
  13. Ticket:___ Made a relationship based decision to assist a loyalty customer
  14. Ticket:___ Assisted a loyalty customer with product questions
  15. Ticket:___ Used an updated loyalty email macro
  16. Ticket: ____ Educated a customer on early access boutiques