Ticket: ____Used CSR todetermineCustomer'sLoyalty StatusTicket:__Approved afinal sale returnexception for aloyaltycustomerTicket:___Assisted aloyaltycustomer withproductquestionsTicket:___Used anupdatedloyalty emailmacroTicket:___Personalizedan interactionwith a loyaltycustomerTicket:___Made arelationshipbased decisionto assist aloyalty customerTicket: __Approved a latereturn exceptionfor a loyaltycustomer  Ticket:___Educatedcustomer onhow to opt outof Auto RenewTicket: ____Educatedcustomer onupdatedFAQsTicket:____Answered aquestionregardingLoyalty TiersTicket: ____Used loyaltygreetingTicket: ___UsedloyaltyclosingTicket: ____Educated acustomer onearly accessboutiquesTicket: __Made aloyaltycustomerlaugh/ smileTicket:___Added acourtesy creditfor a loyaltycustomerFREETicket: ____Used CSR todetermineCustomer'sLoyalty StatusTicket:__Approved afinal sale returnexception for aloyaltycustomerTicket:___Assisted aloyaltycustomer withproductquestionsTicket:___Used anupdatedloyalty emailmacroTicket:___Personalizedan interactionwith a loyaltycustomerTicket:___Made arelationshipbased decisionto assist aloyalty customerTicket: __Approved a latereturn exceptionfor a loyaltycustomer  Ticket:___Educatedcustomer onhow to opt outof Auto RenewTicket: ____Educatedcustomer onupdatedFAQsTicket:____Answered aquestionregardingLoyalty TiersTicket: ____Used loyaltygreetingTicket: ___UsedloyaltyclosingTicket: ____Educated acustomer onearly accessboutiquesTicket: __Made aloyaltycustomerlaugh/ smileTicket:___Added acourtesy creditfor a loyaltycustomerFREE

RGG LOYALTY 2.0 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ticket: ____ Used CSR to determine Customer's Loyalty Status
  2. Ticket:__ Approved a final sale return exception for a loyalty customer
  3. Ticket:___ Assisted a loyalty customer with product questions
  4. Ticket:___ Used an updated loyalty email macro
  5. Ticket:___ Personalized an interaction with a loyalty customer
  6. Ticket:___ Made a relationship based decision to assist a loyalty customer
  7. Ticket: __ Approved a late return exception for a loyalty customer
  8. Ticket:___ Educated customer on how to opt out of Auto Renew
  9. Ticket: ____ Educated customer on updated FAQs
  10. Ticket:____ Answered a question regarding Loyalty Tiers
  11. Ticket: ____ Used loyalty greeting
  12. Ticket: ___ Used loyalty closing
  13. Ticket: ____ Educated a customer on early access boutiques
  14. Ticket: __ Made a loyalty customer laugh/ smile
  15. Ticket:___ Added a courtesy credit for a loyalty customer
  16. FREE