(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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CUSTOMER GETS UPSET ABOUT RENTAL
CUSTOMER COMES IN FOR AN UPDATE
TOTAL LOSS LOAD LEVEL
CUSTOMER NO CALL NO SHOW
CUSTOEMR GETS UPSET ABOUT DEDUCTIBLE
RUDE CUSTOMER CALLS
CUSTOMER GETS UPSET ABOUT REPAIR TIME
CUSTOMER THINKS WE ARE STATE STREET
CUSTOMER BRINGS VEHICLE IN THAT WE CAN'T FIX ie JETTA
CUSTOMER CALLS FOR APPOINTMENT WITHOUT INSURANCE INFO