HUMAN CONNECTION Rerate for International Thank the Customers MyAT&T Restate Name Account Review MyCSP Device unlock Call Immediate Empathy File a case Micro cell Call Involve to Resolve Warranty Call Imm. “I Can Help” Attitude Call to apple PCN/T2C Tech Guide Snapshot File a Commitment Use Customer Name Using Apple Dianostic tool Warm & Friendly Greeting Needs Testing Resolution Setting Expectations HUMAN CONNECTION Rerate for International Thank the Customers MyAT&T Restate Name Account Review MyCSP Device unlock Call Immediate Empathy File a case Micro cell Call Involve to Resolve Warranty Call Imm. “I Can Help” Attitude Call to apple PCN/T2C Tech Guide Snapshot File a Commitment Use Customer Name Using Apple Dianostic tool Warm & Friendly Greeting Needs Testing Resolution Setting Expectations
- Call List
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
HUMAN CONNECTION
Rerate for International
Thank the Customers
MyAT&T
Restate Name
Account Review
MyCSP
Device unlock Call
Immediate Empathy
File a case
Micro cell Call
Involve to Resolve
Warranty Call
Imm. “I Can Help” Attitude
Call to apple
PCN/T2C
Tech Guide
Snapshot
File a Commitment
Use Customer Name
Using Apple Dianostic tool
Warm & Friendly Greeting
Needs
Testing Resolution
Setting Expectations