File acaseTestingResolutionInvolvetoResolveWarm &FriendlyGreetingUseCustomerNameSettingExpectationsRestateNameUsingAppleDianostictoolSnapshotAccountReviewHUMANCONNECTIONWarrantyCallImmediateEmpathyImm. “ICan Help”AttitudeDeviceunlockCallThank theCustomersPCN/T2CMicrocellCallTechGuideCall toappleMyAT&TNeedsFile aCommitmentRerate forInternationalMyCSPFile acaseTestingResolutionInvolvetoResolveWarm &FriendlyGreetingUseCustomerNameSettingExpectationsRestateNameUsingAppleDianostictoolSnapshotAccountReviewHUMANCONNECTIONWarrantyCallImmediateEmpathyImm. “ICan Help”AttitudeDeviceunlockCallThank theCustomersPCN/T2CMicrocellCallTechGuideCall toappleMyAT&TNeedsFile aCommitmentRerate forInternationalMyCSP

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. File a case
  2. Testing Resolution
  3. Involve to Resolve
  4. Warm & Friendly Greeting
  5. Use Customer Name
  6. Setting Expectations
  7. Restate Name
  8. Using Apple Dianostic tool
  9. Snapshot
  10. Account Review
  11. HUMAN CONNECTION
  12. Warranty Call
  13. Immediate Empathy
  14. Imm. “I Can Help” Attitude
  15. Device unlock Call
  16. Thank the Customers
  17. PCN/T2C
  18. Micro cell Call
  19. Tech Guide
  20. Call to apple
  21. MyAT&T
  22. Needs
  23. File a Commitment
  24. Rerate for International
  25. MyCSP