File a case Testing Resolution Involve to Resolve Warm & Friendly Greeting Use Customer Name Setting Expectations Restate Name Using Apple Dianostic tool Snapshot Account Review HUMAN CONNECTION Warranty Call Immediate Empathy Imm. “I Can Help” Attitude Device unlock Call Thank the Customers PCN/T2C Micro cell Call Tech Guide Call to apple MyAT&T Needs File a Commitment Rerate for International MyCSP File a case Testing Resolution Involve to Resolve Warm & Friendly Greeting Use Customer Name Setting Expectations Restate Name Using Apple Dianostic tool Snapshot Account Review HUMAN CONNECTION Warranty Call Immediate Empathy Imm. “I Can Help” Attitude Device unlock Call Thank the Customers PCN/T2C Micro cell Call Tech Guide Call to apple MyAT&T Needs File a Commitment Rerate for International MyCSP
- Call List
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
File a case
Testing Resolution
Involve to Resolve
Warm & Friendly Greeting
Use Customer Name
Setting Expectations
Restate Name
Using Apple Dianostic tool
Snapshot
Account Review
HUMAN CONNECTION
Warranty Call
Immediate Empathy
Imm. “I Can Help” Attitude
Device unlock Call
Thank the Customers
PCN/T2C
Micro cell Call
Tech Guide
Call to apple
MyAT&T
Needs
File a Commitment
Rerate for International
MyCSP