Setting Expectations MyAT&T Device unlock Call File a Commitment Warranty Call MyCSP Restate Name Warm & Friendly Greeting HUMAN CONNECTION Account Review PCN/T2C Using Apple Dianostic tool Testing Resolution Tech Guide Micro cell Call Needs Imm. “I Can Help” Attitude File a case Thank the Customers Snapshot Use Customer Name Rerate for International Immediate Empathy Call to apple Involve to Resolve Setting Expectations MyAT&T Device unlock Call File a Commitment Warranty Call MyCSP Restate Name Warm & Friendly Greeting HUMAN CONNECTION Account Review PCN/T2C Using Apple Dianostic tool Testing Resolution Tech Guide Micro cell Call Needs Imm. “I Can Help” Attitude File a case Thank the Customers Snapshot Use Customer Name Rerate for International Immediate Empathy Call to apple Involve to Resolve
- Call List
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Setting Expectations
MyAT&T
Device unlock Call
File a Commitment
Warranty Call
MyCSP
Restate Name
Warm & Friendly Greeting
HUMAN CONNECTION
Account Review
PCN/T2C
Using Apple Dianostic tool
Testing Resolution
Tech Guide
Micro cell Call
Needs
Imm. “I Can Help” Attitude
File a case
Thank the Customers
Snapshot
Use Customer Name
Rerate for International
Immediate Empathy
Call to apple
Involve to Resolve