SentEmailRequest20callsmadeIncomingCallRepprovidedan emailaddressAuthorizationFormRequiredDeclinescreditcards25callsmadeNumberis NIS10callsmadeAcceptswith nofeesStuckin IVRloopLinedoes notconnectOnextensiveholdWrongnumberUnableto find anumberAcceptswith afeeNumberNISLeftGMProactivelyfoundemailaddressClient mustset upaccount(online pay)IVRauto-d/cXfrd 3timesTaggedwith CSMfollow-upAR's namewas thesame namewe have onour team!SentEmailRequest20callsmadeIncomingCallRepprovidedan emailaddressAuthorizationFormRequiredDeclinescreditcards25callsmadeNumberis NIS10callsmadeAcceptswith nofeesStuckin IVRloopLinedoes notconnectOnextensiveholdWrongnumberUnableto find anumberAcceptswith afeeNumberNISLeftGMProactivelyfoundemailaddressClient mustset upaccount(online pay)IVRauto-d/cXfrd 3timesTaggedwith CSMfollow-upAR's namewas thesame namewe have onour team!

Memorial Holiday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent Email Request
  2. 20 calls made
  3. Incoming Call
  4. Rep provided an email address
  5. Authorization Form Required
  6. Declines credit cards
  7. 25 calls made
  8. Number is NIS
  9. 10 calls made
  10. Accepts with no fees
  11. Stuck in IVR loop
  12. Line does not connect
  13. On extensive hold
  14. Wrong number
  15. Unable to find a number
  16. Accepts with a fee
  17. Number NIS
  18. Left GM
  19. Proactively found email address
  20. Client must set up account (online pay)
  21. IVR auto-d/c
  22. Xfrd 3 times
  23. Tagged with CSM follow-up
  24. AR's name was the same name we have on our team!