Sent Email Request 20 calls made Incoming Call Rep provided an email address Authorization Form Required Declines credit cards 25 calls made Number is NIS 10 calls made Accepts with no fees Stuck in IVR loop Line does not connect On extensive hold Wrong number Unable to find a number Accepts with a fee Number NIS Left GM Proactively found email address Client must set up account (online pay) IVR auto- d/c Xfrd 3 times Tagged with CSM follow-up AR's name was the same name we have on our team! Sent Email Request 20 calls made Incoming Call Rep provided an email address Authorization Form Required Declines credit cards 25 calls made Number is NIS 10 calls made Accepts with no fees Stuck in IVR loop Line does not connect On extensive hold Wrong number Unable to find a number Accepts with a fee Number NIS Left GM Proactively found email address Client must set up account (online pay) IVR auto- d/c Xfrd 3 times Tagged with CSM follow-up AR's name was the same name we have on our team!
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Sent Email Request
20 calls made
Incoming Call
Rep provided an email address
Authorization Form Required
Declines credit cards
25 calls made
Number is NIS
10 calls made
Accepts with no fees
Stuck in IVR loop
Line does not connect
On extensive hold
Wrong number
Unable to find a number
Accepts with a fee
Number NIS
Left GM
Proactively found email address
Client must set up account (online pay)
IVR auto-d/c
Xfrd 3 times
Tagged with CSM follow-up
AR's name was the same name we have on our team!