Authorization Form Required Stuck in IVR loop 20 calls made Number NIS Client must set up account (online pay) Sent Email Request Rep provided an email address Left GM 10 calls made Unable to find a number Accepts with no fees Xfrd 3 times Line does not connect Wrong number Proactively found email address On extensive hold Tagged with CSM follow-up Accepts with a fee Declines credit cards IVR auto- d/c 25 calls made AR's name was the same name we have on our team! Incoming Call Number is NIS Authorization Form Required Stuck in IVR loop 20 calls made Number NIS Client must set up account (online pay) Sent Email Request Rep provided an email address Left GM 10 calls made Unable to find a number Accepts with no fees Xfrd 3 times Line does not connect Wrong number Proactively found email address On extensive hold Tagged with CSM follow-up Accepts with a fee Declines credit cards IVR auto- d/c 25 calls made AR's name was the same name we have on our team! Incoming Call Number is NIS
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Authorization Form Required
Stuck in IVR loop
20 calls made
Number NIS
Client must set up account (online pay)
Sent Email Request
Rep provided an email address
Left GM
10 calls made
Unable to find a number
Accepts with no fees
Xfrd 3 times
Line does not connect
Wrong number
Proactively found email address
On extensive hold
Tagged with CSM follow-up
Accepts with a fee
Declines credit cards
IVR auto-d/c
25 calls made
AR's name was the same name we have on our team!
Incoming Call
Number is NIS