Authorization Form Required 20 calls made Line does not connect Number is NIS IVR auto- d/c Left GM Wrong number Client must set up account (online pay) Sent Email Request 10 calls made On extensive hold Xfrd 3 times Proactively found email address AR's name was the same name we have on our team! Accepts with no fees Rep provided an email address 25 calls made Unable to find a number Declines credit cards Accepts with a fee Stuck in IVR loop Number NIS Tagged with CSM follow-up Incoming Call Authorization Form Required 20 calls made Line does not connect Number is NIS IVR auto- d/c Left GM Wrong number Client must set up account (online pay) Sent Email Request 10 calls made On extensive hold Xfrd 3 times Proactively found email address AR's name was the same name we have on our team! Accepts with no fees Rep provided an email address 25 calls made Unable to find a number Declines credit cards Accepts with a fee Stuck in IVR loop Number NIS Tagged with CSM follow-up Incoming Call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Authorization Form Required
20 calls made
Line does not connect
Number is NIS
IVR auto-d/c
Left GM
Wrong number
Client must set up account (online pay)
Sent Email Request
10 calls made
On extensive hold
Xfrd 3 times
Proactively found email address
AR's name was the same name we have on our team!
Accepts with no fees
Rep provided an email address
25 calls made
Unable to find a number
Declines credit cards
Accepts with a fee
Stuck in IVR loop
Number NIS
Tagged with CSM follow-up
Incoming Call