Xfrd 3 times IVR auto- d/c Declines credit cards 25 calls made Accepts with a fee Wrong number Client must set up account (online pay) Authorization Form Required Tagged with CSM follow-up 20 calls made 10 calls made AR's name was the same name we have on our team! Incoming Call Accepts with no fees Line does not connect Sent Email Request Proactively found email address Stuck in IVR loop Unable to find a number On extensive hold Number is NIS Number NIS Left GM Rep provided an email address Xfrd 3 times IVR auto- d/c Declines credit cards 25 calls made Accepts with a fee Wrong number Client must set up account (online pay) Authorization Form Required Tagged with CSM follow-up 20 calls made 10 calls made AR's name was the same name we have on our team! Incoming Call Accepts with no fees Line does not connect Sent Email Request Proactively found email address Stuck in IVR loop Unable to find a number On extensive hold Number is NIS Number NIS Left GM Rep provided an email address
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Xfrd 3 times
IVR auto-d/c
Declines credit cards
25 calls made
Accepts with a fee
Wrong number
Client must set up account (online pay)
Authorization Form Required
Tagged with CSM follow-up
20 calls made
10 calls made
AR's name was the same name we have on our team!
Incoming Call
Accepts with no fees
Line does not connect
Sent Email Request
Proactively found email address
Stuck in IVR loop
Unable to find a number
On extensive hold
Number is NIS
Number NIS
Left GM
Rep provided an email address