Repprovidedan emailaddressXfrd 3timesIncomingCallProactivelyfoundemailaddressWrongnumberIVRauto-d/cOnextensiveholdClient mustset upaccount(online pay)NumberNISDeclinescreditcardsNumberis NISSentEmailRequestAuthorizationFormRequired25callsmadeAR's namewas thesame namewe have onour team!Linedoes notconnectLeftGM20callsmade10callsmadeAcceptswith afeeAcceptswith nofeesStuckin IVRloopUnableto find anumberTaggedwith CSMfollow-upRepprovidedan emailaddressXfrd 3timesIncomingCallProactivelyfoundemailaddressWrongnumberIVRauto-d/cOnextensiveholdClient mustset upaccount(online pay)NumberNISDeclinescreditcardsNumberis NISSentEmailRequestAuthorizationFormRequired25callsmadeAR's namewas thesame namewe have onour team!Linedoes notconnectLeftGM20callsmade10callsmadeAcceptswith afeeAcceptswith nofeesStuckin IVRloopUnableto find anumberTaggedwith CSMfollow-up

Memorial Holiday Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rep provided an email address
  2. Xfrd 3 times
  3. Incoming Call
  4. Proactively found email address
  5. Wrong number
  6. IVR auto-d/c
  7. On extensive hold
  8. Client must set up account (online pay)
  9. Number NIS
  10. Declines credit cards
  11. Number is NIS
  12. Sent Email Request
  13. Authorization Form Required
  14. 25 calls made
  15. AR's name was the same name we have on our team!
  16. Line does not connect
  17. Left GM
  18. 20 calls made
  19. 10 calls made
  20. Accepts with a fee
  21. Accepts with no fees
  22. Stuck in IVR loop
  23. Unable to find a number
  24. Tagged with CSM follow-up