Incoming Call Declines credit cards IVR auto- d/c Accepts with no fees 20 calls made On extensive hold 10 calls made Number is NIS AR's name was the same name we have on our team! Client must set up account (online pay) Authorization Form Required Xfrd 3 times Rep provided an email address Sent Email Request Wrong number Left GM Stuck in IVR loop Tagged with CSM follow-up Line does not connect Unable to find a number 25 calls made Accepts with a fee Number NIS Proactively found email address Incoming Call Declines credit cards IVR auto- d/c Accepts with no fees 20 calls made On extensive hold 10 calls made Number is NIS AR's name was the same name we have on our team! Client must set up account (online pay) Authorization Form Required Xfrd 3 times Rep provided an email address Sent Email Request Wrong number Left GM Stuck in IVR loop Tagged with CSM follow-up Line does not connect Unable to find a number 25 calls made Accepts with a fee Number NIS Proactively found email address
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Incoming Call
Declines credit cards
IVR auto-d/c
Accepts with no fees
20 calls made
On extensive hold
10 calls made
Number is NIS
AR's name was the same name we have on our team!
Client must set up account (online pay)
Authorization Form Required
Xfrd 3 times
Rep provided an email address
Sent Email Request
Wrong number
Left GM
Stuck in IVR loop
Tagged with CSM follow-up
Line does not connect
Unable to find a number
25 calls made
Accepts with a fee
Number NIS
Proactively found email address