10 calls made Proactively found email address On extensive hold Accepts with no fees Xfrd 3 times Tagged with CSM follow-up 20 calls made 25 calls made Accepts with a fee Incoming Call Wrong number Unable to find a number Client must set up account (online pay) Stuck in IVR loop Number NIS IVR auto- d/c Left GM Number is NIS Declines credit cards Rep provided an email address Line does not connect Authorization Form Required AR's name was the same name we have on our team! Sent Email Request 10 calls made Proactively found email address On extensive hold Accepts with no fees Xfrd 3 times Tagged with CSM follow-up 20 calls made 25 calls made Accepts with a fee Incoming Call Wrong number Unable to find a number Client must set up account (online pay) Stuck in IVR loop Number NIS IVR auto- d/c Left GM Number is NIS Declines credit cards Rep provided an email address Line does not connect Authorization Form Required AR's name was the same name we have on our team! Sent Email Request
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
10 calls made
Proactively found email address
On extensive hold
Accepts with no fees
Xfrd 3 times
Tagged with CSM follow-up
20 calls made
25 calls made
Accepts with a fee
Incoming Call
Wrong number
Unable to find a number
Client must set up account (online pay)
Stuck in IVR loop
Number NIS
IVR auto-d/c
Left GM
Number is NIS
Declines credit cards
Rep provided an email address
Line does not connect
Authorization Form Required
AR's name was the same name we have on our team!
Sent Email Request