Client must set up account (online pay) 10 calls made Stuck in IVR loop AR's name was the same name we have on our team! Accepts with no fees Line does not connect Wrong number Number NIS Unable to find a number 20 calls made 25 calls made Declines credit cards Authorization Form Required Incoming Call Xfrd 3 times Tagged with CSM follow-up Number is NIS IVR auto- d/c Sent Email Request Left GM Proactively found email address Accepts with a fee Rep provided an email address On extensive hold Client must set up account (online pay) 10 calls made Stuck in IVR loop AR's name was the same name we have on our team! Accepts with no fees Line does not connect Wrong number Number NIS Unable to find a number 20 calls made 25 calls made Declines credit cards Authorization Form Required Incoming Call Xfrd 3 times Tagged with CSM follow-up Number is NIS IVR auto- d/c Sent Email Request Left GM Proactively found email address Accepts with a fee Rep provided an email address On extensive hold
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Client must set up account (online pay)
10 calls made
Stuck in IVR loop
AR's name was the same name we have on our team!
Accepts with no fees
Line does not connect
Wrong number
Number NIS
Unable to find a number
20 calls made
25 calls made
Declines credit cards
Authorization Form Required
Incoming Call
Xfrd 3 times
Tagged with CSM follow-up
Number is NIS
IVR auto-d/c
Sent Email Request
Left GM
Proactively found email address
Accepts with a fee
Rep provided an email address
On extensive hold