Number NIS Unable to find a number Number is NIS Client must set up account (online pay) Proactively found email address 20 calls made Accepts with a fee Stuck in IVR loop Accepts with no fees Rep provided an email address Line does not connect Authorization Form Required Sent Email Request Tagged with CSM follow-up AR's name was the same name we have on our team! 10 calls made Incoming Call 25 calls made Left GM IVR auto- d/c Declines credit cards Xfrd 3 times Wrong number On extensive hold Number NIS Unable to find a number Number is NIS Client must set up account (online pay) Proactively found email address 20 calls made Accepts with a fee Stuck in IVR loop Accepts with no fees Rep provided an email address Line does not connect Authorization Form Required Sent Email Request Tagged with CSM follow-up AR's name was the same name we have on our team! 10 calls made Incoming Call 25 calls made Left GM IVR auto- d/c Declines credit cards Xfrd 3 times Wrong number On extensive hold
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Number NIS
Unable to find a number
Number is NIS
Client must set up account (online pay)
Proactively found email address
20 calls made
Accepts with a fee
Stuck in IVR loop
Accepts with no fees
Rep provided an email address
Line does not connect
Authorization Form Required
Sent Email Request
Tagged with CSM follow-up
AR's name was the same name we have on our team!
10 calls made
Incoming Call
25 calls made
Left GM
IVR auto-d/c
Declines credit cards
Xfrd 3 times
Wrong number
On extensive hold