Stuck in IVR loop Sent Email Request Xfrd 3 times Authorization Form Required Client must set up account (online pay) 25 calls made Line does not connect Accepts with no fees 10 calls made Accepts with a fee IVR auto- d/c AR's name was the same name we have on our team! Unable to find a number Proactively found email address Tagged with CSM follow-up 20 calls made Declines credit cards Incoming Call Rep provided an email address On extensive hold Number is NIS Number NIS Wrong number Left GM Stuck in IVR loop Sent Email Request Xfrd 3 times Authorization Form Required Client must set up account (online pay) 25 calls made Line does not connect Accepts with no fees 10 calls made Accepts with a fee IVR auto- d/c AR's name was the same name we have on our team! Unable to find a number Proactively found email address Tagged with CSM follow-up 20 calls made Declines credit cards Incoming Call Rep provided an email address On extensive hold Number is NIS Number NIS Wrong number Left GM
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Stuck in IVR loop
Sent Email Request
Xfrd 3 times
Authorization Form Required
Client must set up account (online pay)
25 calls made
Line does not connect
Accepts with no fees
10 calls made
Accepts with a fee
IVR auto-d/c
AR's name was the same name we have on our team!
Unable to find a number
Proactively found email address
Tagged with CSM follow-up
20 calls made
Declines credit cards
Incoming Call
Rep provided an email address
On extensive hold
Number is NIS
Number NIS
Wrong number
Left GM