Xfrd 3 times Unable to find a number Authorization Form Required Number is NIS Rep provided an email address Accepts with a fee AR's name was the same name we have on our team! 10 calls made On extensive hold IVR auto- d/c Incoming Call Accepts with no fees Stuck in IVR loop Left GM Declines credit cards Line does not connect 25 calls made Client must set up account (online pay) 20 calls made Sent Email Request Wrong number Number NIS Proactively found email address Tagged with CSM follow-up Xfrd 3 times Unable to find a number Authorization Form Required Number is NIS Rep provided an email address Accepts with a fee AR's name was the same name we have on our team! 10 calls made On extensive hold IVR auto- d/c Incoming Call Accepts with no fees Stuck in IVR loop Left GM Declines credit cards Line does not connect 25 calls made Client must set up account (online pay) 20 calls made Sent Email Request Wrong number Number NIS Proactively found email address Tagged with CSM follow-up
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Xfrd 3 times
Unable to find a number
Authorization Form Required
Number is NIS
Rep provided an email address
Accepts with a fee
AR's name was the same name we have on our team!
10 calls made
On extensive hold
IVR auto-d/c
Incoming Call
Accepts with no fees
Stuck in IVR loop
Left GM
Declines credit cards
Line does not connect
25 calls made
Client must set up account (online pay)
20 calls made
Sent Email Request
Wrong number
Number NIS
Proactively found email address
Tagged with CSM follow-up