(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Issue spontaneously resolves itself when u get on the phone (tattled and it fixed it)
Password reset call that lasts more than 15 minutes
Pt calls back in not being able to register after being told to wait because MRN was just generated
Lexi being a problem child
Pt complaining about Optum
Partial reg that needs to be deleted
"Sorry I am hard of hearing"
HSID transfers a non OPP call
Pt spells Optum wrong
Phone number change
Pt asks for a supervisor
Dead air
Agent advises Pt to file grievance with insurance
Pt is talking to someone in the background
Pt thinks their username is their email when it is not
Pt says they're "not too tech savy"
Someone says "STAT BOOST" in chat
Pt think they are reg but they are not
Pt calls in for status check for Agg ID issue
Add proxy for 2+ kids
Older couples working together to try and register
