Older couplesworkingtogether to tryand registerIssuespontaneouslyresolves itselfwhen u get onthe phone (tattledand it fixed it)Pt thinkstheirusername istheir emailwhen it is notPt calls in forstatus checkfor Agg IDissueAgg IDissue forproxySomeonesays "STATBOOST" inchat"Sorry Iam hardofhearing"DeadairPt thinkthey are regbut they arenotPartial regthat needsto bedeletedAddproxy for2+ kidsPasswordreset callthat lastsmore than15 minutesPt asksfor asupervisorAngry testresults notavailable thesame day Pt is talkingto someonein thebackgroundPt saysthey're"not tootech savy"Pt calls back in notbeing able toregister after beingtold to waitbecause MRN wasjust generatedElderly ptsays verygoodPtcomplainingaboutOptumPt spellsOptumwrongHSIDtransfersa nonOPP callPhonenumberchangeAgentadvises Pt tofile grievancewithinsuranceLexi beinga problemchildOlder couplesworkingtogether to tryand registerIssuespontaneouslyresolves itselfwhen u get onthe phone (tattledand it fixed it)Pt thinkstheirusername istheir emailwhen it is notPt calls in forstatus checkfor Agg IDissueAgg IDissue forproxySomeonesays "STATBOOST" inchat"Sorry Iam hardofhearing"DeadairPt thinkthey are regbut they arenotPartial regthat needsto bedeletedAddproxy for2+ kidsPasswordreset callthat lastsmore than15 minutesPt asksfor asupervisorAngry testresults notavailable thesame day Pt is talkingto someonein thebackgroundPt saysthey're"not tootech savy"Pt calls back in notbeing able toregister after beingtold to waitbecause MRN wasjust generatedElderly ptsays verygoodPtcomplainingaboutOptumPt spellsOptumwrongHSIDtransfersa nonOPP callPhonenumberchangeAgentadvises Pt tofile grievancewithinsuranceLexi beinga problemchild

OPP Bingo Week 3 pt 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Older couples working together to try and register
  2. Issue spontaneously resolves itself when u get on the phone (tattled and it fixed it)
  3. Pt thinks their username is their email when it is not
  4. Pt calls in for status check for Agg ID issue
  5. Agg ID issue for proxy
  6. Someone says "STAT BOOST" in chat
  7. "Sorry I am hard of hearing"
  8. Dead air
  9. Pt think they are reg but they are not
  10. Partial reg that needs to be deleted
  11. Add proxy for 2+ kids
  12. Password reset call that lasts more than 15 minutes
  13. Pt asks for a supervisor
  14. Angry test results not available the same day
  15. Pt is talking to someone in the background
  16. Pt says they're "not too tech savy"
  17. Pt calls back in not being able to register after being told to wait because MRN was just generated
  18. Elderly pt says very good
  19. Pt complaining about Optum
  20. Pt spells Optum wrong
  21. HSID transfers a non OPP call
  22. Phone number change
  23. Agent advises Pt to file grievance with insurance
  24. Lexi being a problem child