Use theword‘Hullaballoo’in a phonecall Contribute toIS cleaningduties  Use theword‘’innovative"in a phonecallAchieve over90%engagementfor a day  Have acustomercall you bythe wrongname Complete anMS commsrequest  Give a fellowagent agenuinecompliment   Was puton hold bya customer Use the word‘Extraordinary’in a phonecall  Use theword ‘serendipity’in a phonecall  Use the word‘Marvellous’ ina phone call  Use the word‘Bamboozled’in a phonecall Use the word‘Impeccable’in a phonecall  Use the word‘Fantabulous’in a phonecall  Achieve a daywith over 80% ofcalls answeredwithin 60seconds  Receivepositivefeedback by acustomer in anemail response Successfullydirect acustomer to doa quote online  Use the word‘Discombobulate’in a phone call  Achieve over90%engagementfor a day  Caller’s firstname startswith ‘G’  Completerenewalhealthcheck Receive aQA scoreabove90%Use the word ‘Quintessential’in a phone call Speak to acustomerthat lives inSEQ  Use theword‘Hullaballoo’in a phonecall Contribute toIS cleaningduties  Use theword‘’innovative"in a phonecallAchieve over90%engagementfor a day  Have acustomercall you bythe wrongname Complete anMS commsrequest  Give a fellowagent agenuinecompliment   Was puton hold bya customer Use the word‘Extraordinary’in a phonecall  Use theword ‘serendipity’in a phonecall  Use the word‘Marvellous’ ina phone call  Use the word‘Bamboozled’in a phonecall Use the word‘Impeccable’in a phonecall  Use the word‘Fantabulous’in a phonecall  Achieve a daywith over 80% ofcalls answeredwithin 60seconds  Receivepositivefeedback by acustomer in anemail response Successfullydirect acustomer to doa quote online  Use the word‘Discombobulate’in a phone call  Achieve over90%engagementfor a day  Caller’s firstname startswith ‘G’  Completerenewalhealthcheck Receive aQA scoreabove90%Use the word ‘Quintessential’in a phone call Speak to acustomerthat lives inSEQ  

Insurance support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use the word ‘Hullaballoo’ in a phone call
  2. Contribute to IS cleaning duties
  3. Use the word ‘’innovative" in a phone call
  4. Achieve over 90% engagement for a day
  5. Have a customer call you by the wrong name
  6. Complete an MS comms request
  7. Give a fellow agent a genuine compliment
  8. Was put on hold by a customer
  9. Use the word ‘Extraordinary’ in a phone call
  10. Use the word ‘ serendipity’ in a phone call
  11. Use the word ‘Marvellous’ in a phone call
  12. Use the word ‘Bamboozled’ in a phone call
  13. Use the word ‘Impeccable’ in a phone call
  14. Use the word ‘Fantabulous’ in a phone call
  15. Achieve a day with over 80% of calls answered within 60 seconds
  16. Receive positive feedback by a customer in an email response
  17. Successfully direct a customer to do a quote online
  18. Use the word ‘Discombobulate’ in a phone call
  19. Achieve over 90% engagement for a day
  20. Caller’s first name starts with ‘G’
  21. Complete renewal health check
  22. Receive a QA score above 90%
  23. Use the word ‘ Quintessential’ in a phone call
  24. Speak to a customer that lives in SEQ