Use the word‘Impeccable’in a phonecall  Use the word ‘Quintessential’in a phone call  Was puton hold bya customer Contribute toIS cleaningduties  Give a fellowagent agenuinecompliment  Achieve over90%engagementfor a day  Achieve a daywith over 80% ofcalls answeredwithin 60seconds  Achieve over90%engagementfor a day  Successfullydirect acustomer to doa quote online  Have acustomercall you bythe wrongname Use the word‘Extraordinary’in a phonecall  Receivepositivefeedback by acustomer in anemail response Use theword‘Hullaballoo’in a phonecall Use the word‘Bamboozled’in a phonecall Completerenewalhealthcheck Complete anMS commsrequest  Use theword ‘serendipity’in a phonecall Speak to acustomerthat lives inSEQ  Receive aQA scoreabove90%Use theword‘’innovative"in a phonecallUse the word‘Fantabulous’in a phonecall   Use the word‘Marvellous’ ina phone call  Caller’s firstname startswith ‘G’  Use the word‘Discombobulate’in a phone call  Use the word‘Impeccable’in a phonecall  Use the word ‘Quintessential’in a phone call  Was puton hold bya customer Contribute toIS cleaningduties  Give a fellowagent agenuinecompliment  Achieve over90%engagementfor a day  Achieve a daywith over 80% ofcalls answeredwithin 60seconds  Achieve over90%engagementfor a day  Successfullydirect acustomer to doa quote online  Have acustomercall you bythe wrongname Use the word‘Extraordinary’in a phonecall  Receivepositivefeedback by acustomer in anemail response Use theword‘Hullaballoo’in a phonecall Use the word‘Bamboozled’in a phonecall Completerenewalhealthcheck Complete anMS commsrequest  Use theword ‘serendipity’in a phonecall Speak to acustomerthat lives inSEQ  Receive aQA scoreabove90%Use theword‘’innovative"in a phonecallUse the word‘Fantabulous’in a phonecall   Use the word‘Marvellous’ ina phone call  Caller’s firstname startswith ‘G’  Use the word‘Discombobulate’in a phone call  

Insurance support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use the word ‘Impeccable’ in a phone call
  2. Use the word ‘ Quintessential’ in a phone call
  3. Was put on hold by a customer
  4. Contribute to IS cleaning duties
  5. Give a fellow agent a genuine compliment
  6. Achieve over 90% engagement for a day
  7. Achieve a day with over 80% of calls answered within 60 seconds
  8. Achieve over 90% engagement for a day
  9. Successfully direct a customer to do a quote online
  10. Have a customer call you by the wrong name
  11. Use the word ‘Extraordinary’ in a phone call
  12. Receive positive feedback by a customer in an email response
  13. Use the word ‘Hullaballoo’ in a phone call
  14. Use the word ‘Bamboozled’ in a phone call
  15. Complete renewal health check
  16. Complete an MS comms request
  17. Use the word ‘ serendipity’ in a phone call
  18. Speak to a customer that lives in SEQ
  19. Receive a QA score above 90%
  20. Use the word ‘’innovative" in a phone call
  21. Use the word ‘Fantabulous’ in a phone call
  22. Use the word ‘Marvellous’ in a phone call
  23. Caller’s first name starts with ‘G’
  24. Use the word ‘Discombobulate’ in a phone call