Use the word ‘Quintessential’in a phone call Use the word‘Extraordinary’in a phonecall  Contribute toIS cleaningduties  Give a fellowagent agenuinecompliment  Speak to acustomerthat lives inSEQ  Use theword ‘serendipity’in a phonecall Use the word‘Fantabulous’in a phonecall  Completerenewalhealthcheck Use theword‘Hullaballoo’in a phonecall Use the word‘Impeccable’in a phonecall  Achieve a daywith over 80% ofcalls answeredwithin 60seconds  Have acustomercall you bythe wrongname Caller’s firstname startswith ‘G’  Use theword‘’innovative"in a phonecallReceivepositivefeedback by acustomer in anemail response  Was puton hold bya customer Achieve over90%engagementfor a day  Complete anMS commsrequest  Successfullydirect acustomer to doa quote online  Receive aQA scoreabove90%Achieve over90%engagementfor a day  Use the word‘Discombobulate’in a phone call  Use the word‘Bamboozled’in a phonecall  Use the word‘Marvellous’ ina phone call  Use the word ‘Quintessential’in a phone call Use the word‘Extraordinary’in a phonecall  Contribute toIS cleaningduties  Give a fellowagent agenuinecompliment  Speak to acustomerthat lives inSEQ  Use theword ‘serendipity’in a phonecall Use the word‘Fantabulous’in a phonecall  Completerenewalhealthcheck Use theword‘Hullaballoo’in a phonecall Use the word‘Impeccable’in a phonecall  Achieve a daywith over 80% ofcalls answeredwithin 60seconds  Have acustomercall you bythe wrongname Caller’s firstname startswith ‘G’  Use theword‘’innovative"in a phonecallReceivepositivefeedback by acustomer in anemail response  Was puton hold bya customer Achieve over90%engagementfor a day  Complete anMS commsrequest  Successfullydirect acustomer to doa quote online  Receive aQA scoreabove90%Achieve over90%engagementfor a day  Use the word‘Discombobulate’in a phone call  Use the word‘Bamboozled’in a phonecall  Use the word‘Marvellous’ ina phone call  

Insurance support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use the word ‘ Quintessential’ in a phone call
  2. Use the word ‘Extraordinary’ in a phone call
  3. Contribute to IS cleaning duties
  4. Give a fellow agent a genuine compliment
  5. Speak to a customer that lives in SEQ
  6. Use the word ‘ serendipity’ in a phone call
  7. Use the word ‘Fantabulous’ in a phone call
  8. Complete renewal health check
  9. Use the word ‘Hullaballoo’ in a phone call
  10. Use the word ‘Impeccable’ in a phone call
  11. Achieve a day with over 80% of calls answered within 60 seconds
  12. Have a customer call you by the wrong name
  13. Caller’s first name starts with ‘G’
  14. Use the word ‘’innovative" in a phone call
  15. Receive positive feedback by a customer in an email response
  16. Was put on hold by a customer
  17. Achieve over 90% engagement for a day
  18. Complete an MS comms request
  19. Successfully direct a customer to do a quote online
  20. Receive a QA score above 90%
  21. Achieve over 90% engagement for a day
  22. Use the word ‘Discombobulate’ in a phone call
  23. Use the word ‘Bamboozled’ in a phone call
  24. Use the word ‘Marvellous’ in a phone call