Completerenewalhealthcheck Receivepositivefeedback by acustomer in anemail response Caller’s firstname startswith ‘G’  Use theword‘Hullaballoo’in a phonecall Use the word‘Extraordinary’in a phonecall  Contribute toIS cleaningduties  Use theword‘’innovative"in a phonecallGive a fellowagent agenuinecompliment  Speak to acustomerthat lives inSEQ  Achieve over90%engagementfor a day  Achieve over90%engagementfor a day  Receive aQA scoreabove90% Was puton hold bya customer Use the word‘Fantabulous’in a phonecall  Have acustomercall you bythe wrongname Achieve a daywith over 80% ofcalls answeredwithin 60seconds  Successfullydirect acustomer to doa quote online   Use the word‘Marvellous’ ina phone call  Complete anMS commsrequest  Use the word‘Bamboozled’in a phonecall Use theword ‘serendipity’in a phonecall Use the word‘Discombobulate’in a phone call  Use the word‘Impeccable’in a phonecall  Use the word ‘Quintessential’in a phone call Completerenewalhealthcheck Receivepositivefeedback by acustomer in anemail response Caller’s firstname startswith ‘G’  Use theword‘Hullaballoo’in a phonecall Use the word‘Extraordinary’in a phonecall  Contribute toIS cleaningduties  Use theword‘’innovative"in a phonecallGive a fellowagent agenuinecompliment  Speak to acustomerthat lives inSEQ  Achieve over90%engagementfor a day  Achieve over90%engagementfor a day  Receive aQA scoreabove90% Was puton hold bya customer Use the word‘Fantabulous’in a phonecall  Have acustomercall you bythe wrongname Achieve a daywith over 80% ofcalls answeredwithin 60seconds  Successfullydirect acustomer to doa quote online   Use the word‘Marvellous’ ina phone call  Complete anMS commsrequest  Use the word‘Bamboozled’in a phonecall Use theword ‘serendipity’in a phonecall Use the word‘Discombobulate’in a phone call  Use the word‘Impeccable’in a phonecall  Use the word ‘Quintessential’in a phone call 

Insurance support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete renewal health check
  2. Receive positive feedback by a customer in an email response
  3. Caller’s first name starts with ‘G’
  4. Use the word ‘Hullaballoo’ in a phone call
  5. Use the word ‘Extraordinary’ in a phone call
  6. Contribute to IS cleaning duties
  7. Use the word ‘’innovative" in a phone call
  8. Give a fellow agent a genuine compliment
  9. Speak to a customer that lives in SEQ
  10. Achieve over 90% engagement for a day
  11. Achieve over 90% engagement for a day
  12. Receive a QA score above 90%
  13. Was put on hold by a customer
  14. Use the word ‘Fantabulous’ in a phone call
  15. Have a customer call you by the wrong name
  16. Achieve a day with over 80% of calls answered within 60 seconds
  17. Successfully direct a customer to do a quote online
  18. Use the word ‘Marvellous’ in a phone call
  19. Complete an MS comms request
  20. Use the word ‘Bamboozled’ in a phone call
  21. Use the word ‘ serendipity’ in a phone call
  22. Use the word ‘Discombobulate’ in a phone call
  23. Use the word ‘Impeccable’ in a phone call
  24. Use the word ‘ Quintessential’ in a phone call