Evidencereach thegoal of 7calls/hr forthe last 2weeksEvidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekFree!Accountabilitynounplannedtime offfor 1 weekServicesubmitted anappreciationcall foroutreach forthe call libraryCuriosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingRespectgave a shout-out to a team ateam memberin #highfive or#pot channelCourageverbally spokeout in teammeetingsinstead oftyped in chatLeadershipvolunteered tolead anupcomingproject,meeting orhappy hourQualityQA 1 callsand gavefeedbackusing the callrubricInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaAOAUtilizeAOA for 3engagedcalls in dayAttendancedid not haveany time off inthe last 2weeks (Juryduty excluded)ProfessionalDevelopmentShared aSMARTgoal inyour 1:1Accountabilitymade firstoutreach callwithin 15minutes ofclocking inEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Evidencereach thegoal of 7calls/hr forthe last 2weeksEvidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekFree!Accountabilitynounplannedtime offfor 1 weekServicesubmitted anappreciationcall foroutreach forthe call libraryCuriosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingRespectgave a shout-out to a team ateam memberin #highfive or#pot channelCourageverbally spokeout in teammeetingsinstead oftyped in chatLeadershipvolunteered tolead anupcomingproject,meeting orhappy hourQualityQA 1 callsand gavefeedbackusing the callrubricInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaAOAUtilizeAOA for 3engagedcalls in dayAttendancedid not haveany time off inthe last 2weeks (Juryduty excluded)ProfessionalDevelopmentShared aSMARTgoal inyour 1:1Accountabilitymade firstoutreach callwithin 15minutes ofclocking inEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)

Pharmacy Services Outreach Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. reach the goal of 7 calls/hr for the last 2 weeks
    Evidence
  2. reached the goal of 2.4 engaged calls/hr and 7 engaged calls/hr for the most recent performance week
    Evidence
  3. Free!
  4. no unplanned time off for 1 week
    Accountability
  5. submitted an appreciation call for outreach for the call library
    Service
  6. asked a clarifying question or gave suggestion in the #pot channel or team meeting
    Curiosity
  7. gave a shout-out to a team a team member in #highfive or #pot channel
    Respect
  8. verbally spoke out in team meetings instead of typed in chat
    Courage
  9. volunteered to lead an upcoming project, meeting or happy hour
    Leadership
  10. QA 1 calls and gave feedback using the call rubric
    Quality
  11. collaborated with a team member or department within the last 6 months on a project or idea
    Inclusion
  12. Utilize AOA for 3 engaged calls in day
    AOA
  13. did not have any time off in the last 2 weeks (Jury duty excluded)
    Attendance
  14. Shared a SMART goal in your 1:1
    Professional Development
  15. made first outreach call within 15 minutes of clocking in
    Accountability
  16. lead with a positive attitude and/or was kind to fellow team members (i.e wished a happy birthday, congrats, etc.)
    Empathy