Attendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Accountabilitynounplannedtime offfor 1 weekQualityQA 1 callsand gavefeedbackusing the callrubricEvidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekAccountabilitymade firstoutreach callwithin 15minutes ofclocking inCourageverbally spokeout in teammeetingsinstead oftyped in chatProfessionalDevelopmentShared aSMARTgoal inyour 1:1Inclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaEvidencereach thegoal of 7calls/hr forthe last 2weeksCuriosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingLeadershipvolunteered tolead anupcomingproject,meeting orhappy hourEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Free!Servicesubmitted anappreciationcall foroutreach forthe call libraryRespectgave a shout-out to a team ateam memberin #highfive or#pot channelAOAUtilizeAOA for 3engagedcalls in dayAttendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Accountabilitynounplannedtime offfor 1 weekQualityQA 1 callsand gavefeedbackusing the callrubricEvidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekAccountabilitymade firstoutreach callwithin 15minutes ofclocking inCourageverbally spokeout in teammeetingsinstead oftyped in chatProfessionalDevelopmentShared aSMARTgoal inyour 1:1Inclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaEvidencereach thegoal of 7calls/hr forthe last 2weeksCuriosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingLeadershipvolunteered tolead anupcomingproject,meeting orhappy hourEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Free!Servicesubmitted anappreciationcall foroutreach forthe call libraryRespectgave a shout-out to a team ateam memberin #highfive or#pot channelAOAUtilizeAOA for 3engagedcalls in day

Pharmacy Services Outreach Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. did not have any time off in the last 2 weeks (Jury duty excluded)
    Attendance
  2. no unplanned time off for 1 week
    Accountability
  3. QA 1 calls and gave feedback using the call rubric
    Quality
  4. reached the goal of 2.4 engaged calls/hr and 7 engaged calls/hr for the most recent performance week
    Evidence
  5. made first outreach call within 15 minutes of clocking in
    Accountability
  6. verbally spoke out in team meetings instead of typed in chat
    Courage
  7. Shared a SMART goal in your 1:1
    Professional Development
  8. collaborated with a team member or department within the last 6 months on a project or idea
    Inclusion
  9. reach the goal of 7 calls/hr for the last 2 weeks
    Evidence
  10. asked a clarifying question or gave suggestion in the #pot channel or team meeting
    Curiosity
  11. volunteered to lead an upcoming project, meeting or happy hour
    Leadership
  12. lead with a positive attitude and/or was kind to fellow team members (i.e wished a happy birthday, congrats, etc.)
    Empathy
  13. Free!
  14. submitted an appreciation call for outreach for the call library
    Service
  15. gave a shout-out to a team a team member in #highfive or #pot channel
    Respect
  16. Utilize AOA for 3 engaged calls in day
    AOA