Attendancedid not haveany time off inthe last 2weeks (Juryduty excluded)AOAUtilizeAOA for 3engagedcalls in dayCourageverbally spokeout in teammeetingsinstead oftyped in chatServicesubmitted anappreciationcall foroutreach forthe call libraryCuriosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingRespectgave a shout-out to a team ateam memberin #highfive or#pot channelAccountabilitynounplannedtime offfor 1 weekEvidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekQualityQA 1 callsand gavefeedbackusing the callrubricAccountabilitymade firstoutreach callwithin 15minutes ofclocking inEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Inclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaLeadershipvolunteered tolead anupcomingproject,meeting orhappy hourFree!ProfessionalDevelopmentShared aSMARTgoal inyour 1:1Evidencereach thegoal of 7calls/hr forthe last 2weeksAttendancedid not haveany time off inthe last 2weeks (Juryduty excluded)AOAUtilizeAOA for 3engagedcalls in dayCourageverbally spokeout in teammeetingsinstead oftyped in chatServicesubmitted anappreciationcall foroutreach forthe call libraryCuriosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingRespectgave a shout-out to a team ateam memberin #highfive or#pot channelAccountabilitynounplannedtime offfor 1 weekEvidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekQualityQA 1 callsand gavefeedbackusing the callrubricAccountabilitymade firstoutreach callwithin 15minutes ofclocking inEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Inclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaLeadershipvolunteered tolead anupcomingproject,meeting orhappy hourFree!ProfessionalDevelopmentShared aSMARTgoal inyour 1:1Evidencereach thegoal of 7calls/hr forthe last 2weeks

Pharmacy Services Outreach Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. did not have any time off in the last 2 weeks (Jury duty excluded)
    Attendance
  2. Utilize AOA for 3 engaged calls in day
    AOA
  3. verbally spoke out in team meetings instead of typed in chat
    Courage
  4. submitted an appreciation call for outreach for the call library
    Service
  5. asked a clarifying question or gave suggestion in the #pot channel or team meeting
    Curiosity
  6. gave a shout-out to a team a team member in #highfive or #pot channel
    Respect
  7. no unplanned time off for 1 week
    Accountability
  8. reached the goal of 2.4 engaged calls/hr and 7 engaged calls/hr for the most recent performance week
    Evidence
  9. QA 1 calls and gave feedback using the call rubric
    Quality
  10. made first outreach call within 15 minutes of clocking in
    Accountability
  11. lead with a positive attitude and/or was kind to fellow team members (i.e wished a happy birthday, congrats, etc.)
    Empathy
  12. collaborated with a team member or department within the last 6 months on a project or idea
    Inclusion
  13. volunteered to lead an upcoming project, meeting or happy hour
    Leadership
  14. Free!
  15. Shared a SMART goal in your 1:1
    Professional Development
  16. reach the goal of 7 calls/hr for the last 2 weeks
    Evidence