Empathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Accountabilitynounplannedtime offfor 1 weekInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaAOAUtilizeAOA for 3engagedcalls in dayFree!Curiosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingProfessionalDevelopmentShared aSMARTgoal inyour 1:1Evidencereach thegoal of 7calls/hr forthe last 2weeksQualityQA 1 callsand gavefeedbackusing the callrubricAccountabilitymade firstoutreach callwithin 15minutes ofclocking inCourageverbally spokeout in teammeetingsinstead oftyped in chatRespectgave a shout-out to a team ateam memberin #highfive or#pot channelServicesubmitted anappreciationcall foroutreach forthe call libraryEvidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekAttendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Leadershipvolunteered tolead anupcomingproject,meeting orhappy hourEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Accountabilitynounplannedtime offfor 1 weekInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaAOAUtilizeAOA for 3engagedcalls in dayFree!Curiosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingProfessionalDevelopmentShared aSMARTgoal inyour 1:1Evidencereach thegoal of 7calls/hr forthe last 2weeksQualityQA 1 callsand gavefeedbackusing the callrubricAccountabilitymade firstoutreach callwithin 15minutes ofclocking inCourageverbally spokeout in teammeetingsinstead oftyped in chatRespectgave a shout-out to a team ateam memberin #highfive or#pot channelServicesubmitted anappreciationcall foroutreach forthe call libraryEvidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekAttendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Leadershipvolunteered tolead anupcomingproject,meeting orhappy hour

Pharmacy Services Outreach Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. lead with a positive attitude and/or was kind to fellow team members (i.e wished a happy birthday, congrats, etc.)
    Empathy
  2. no unplanned time off for 1 week
    Accountability
  3. collaborated with a team member or department within the last 6 months on a project or idea
    Inclusion
  4. Utilize AOA for 3 engaged calls in day
    AOA
  5. Free!
  6. asked a clarifying question or gave suggestion in the #pot channel or team meeting
    Curiosity
  7. Shared a SMART goal in your 1:1
    Professional Development
  8. reach the goal of 7 calls/hr for the last 2 weeks
    Evidence
  9. QA 1 calls and gave feedback using the call rubric
    Quality
  10. made first outreach call within 15 minutes of clocking in
    Accountability
  11. verbally spoke out in team meetings instead of typed in chat
    Courage
  12. gave a shout-out to a team a team member in #highfive or #pot channel
    Respect
  13. submitted an appreciation call for outreach for the call library
    Service
  14. reached the goal of 2.4 engaged calls/hr and 7 engaged calls/hr for the most recent performance week
    Evidence
  15. did not have any time off in the last 2 weeks (Jury duty excluded)
    Attendance
  16. volunteered to lead an upcoming project, meeting or happy hour
    Leadership