Free!Evidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekProfessionalDevelopmentShared aSMARTgoal inyour 1:1QualityQA 1 callsand gavefeedbackusing the callrubricCuriosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingAccountabilitymade firstoutreach callwithin 15minutes ofclocking inCourageverbally spokeout in teammeetingsinstead oftyped in chatLeadershipvolunteered tolead anupcomingproject,meeting orhappy hourServicesubmitted anappreciationcall foroutreach forthe call libraryAccountabilitynounplannedtime offfor 1 weekEvidencereach thegoal of 7calls/hr forthe last 2weeksInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaAOAUtilizeAOA for 3engagedcalls in dayRespectgave a shout-out to a team ateam memberin #highfive or#pot channelEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Attendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Free!Evidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekProfessionalDevelopmentShared aSMARTgoal inyour 1:1QualityQA 1 callsand gavefeedbackusing the callrubricCuriosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingAccountabilitymade firstoutreach callwithin 15minutes ofclocking inCourageverbally spokeout in teammeetingsinstead oftyped in chatLeadershipvolunteered tolead anupcomingproject,meeting orhappy hourServicesubmitted anappreciationcall foroutreach forthe call libraryAccountabilitynounplannedtime offfor 1 weekEvidencereach thegoal of 7calls/hr forthe last 2weeksInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaAOAUtilizeAOA for 3engagedcalls in dayRespectgave a shout-out to a team ateam memberin #highfive or#pot channelEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Attendancedid not haveany time off inthe last 2weeks (Juryduty excluded)

Pharmacy Services Outreach Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free!
  2. reached the goal of 2.4 engaged calls/hr and 7 engaged calls/hr for the most recent performance week
    Evidence
  3. Shared a SMART goal in your 1:1
    Professional Development
  4. QA 1 calls and gave feedback using the call rubric
    Quality
  5. asked a clarifying question or gave suggestion in the #pot channel or team meeting
    Curiosity
  6. made first outreach call within 15 minutes of clocking in
    Accountability
  7. verbally spoke out in team meetings instead of typed in chat
    Courage
  8. volunteered to lead an upcoming project, meeting or happy hour
    Leadership
  9. submitted an appreciation call for outreach for the call library
    Service
  10. no unplanned time off for 1 week
    Accountability
  11. reach the goal of 7 calls/hr for the last 2 weeks
    Evidence
  12. collaborated with a team member or department within the last 6 months on a project or idea
    Inclusion
  13. Utilize AOA for 3 engaged calls in day
    AOA
  14. gave a shout-out to a team a team member in #highfive or #pot channel
    Respect
  15. lead with a positive attitude and/or was kind to fellow team members (i.e wished a happy birthday, congrats, etc.)
    Empathy
  16. did not have any time off in the last 2 weeks (Jury duty excluded)
    Attendance