ProfessionalDevelopmentShared aSMARTgoal inyour 1:1Respectgave a shout-out to a team ateam memberin #highfive or#pot channelInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaEvidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekServicesubmitted anappreciationcall foroutreach forthe call libraryAccountabilitynounplannedtime offfor 1 weekEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Courageverbally spokeout in teammeetingsinstead oftyped in chatQualityQA 1 callsand gavefeedbackusing the callrubricFree!Attendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Leadershipvolunteered tolead anupcomingproject,meeting orhappy hourAccountabilitymade firstoutreach callwithin 15minutes ofclocking inAOAUtilizeAOA for 3engagedcalls in dayCuriosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingEvidencereach thegoal of 7calls/hr forthe last 2weeksProfessionalDevelopmentShared aSMARTgoal inyour 1:1Respectgave a shout-out to a team ateam memberin #highfive or#pot channelInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaEvidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekServicesubmitted anappreciationcall foroutreach forthe call libraryAccountabilitynounplannedtime offfor 1 weekEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Courageverbally spokeout in teammeetingsinstead oftyped in chatQualityQA 1 callsand gavefeedbackusing the callrubricFree!Attendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Leadershipvolunteered tolead anupcomingproject,meeting orhappy hourAccountabilitymade firstoutreach callwithin 15minutes ofclocking inAOAUtilizeAOA for 3engagedcalls in dayCuriosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingEvidencereach thegoal of 7calls/hr forthe last 2weeks

Pharmacy Services Outreach Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Shared a SMART goal in your 1:1
    Professional Development
  2. gave a shout-out to a team a team member in #highfive or #pot channel
    Respect
  3. collaborated with a team member or department within the last 6 months on a project or idea
    Inclusion
  4. reached the goal of 2.4 engaged calls/hr and 7 engaged calls/hr for the most recent performance week
    Evidence
  5. submitted an appreciation call for outreach for the call library
    Service
  6. no unplanned time off for 1 week
    Accountability
  7. lead with a positive attitude and/or was kind to fellow team members (i.e wished a happy birthday, congrats, etc.)
    Empathy
  8. verbally spoke out in team meetings instead of typed in chat
    Courage
  9. QA 1 calls and gave feedback using the call rubric
    Quality
  10. Free!
  11. did not have any time off in the last 2 weeks (Jury duty excluded)
    Attendance
  12. volunteered to lead an upcoming project, meeting or happy hour
    Leadership
  13. made first outreach call within 15 minutes of clocking in
    Accountability
  14. Utilize AOA for 3 engaged calls in day
    AOA
  15. asked a clarifying question or gave suggestion in the #pot channel or team meeting
    Curiosity
  16. reach the goal of 7 calls/hr for the last 2 weeks
    Evidence