Evidencereach thegoal of 7calls/hr forthe last 2weeksEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)AOAUtilizeAOA for 3engagedcalls in dayRespectgave a shout-out to a team ateam memberin #highfive or#pot channelAccountabilitynounplannedtime offfor 1 weekCuriosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingFree!Servicesubmitted anappreciationcall foroutreach forthe call libraryAttendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Evidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekProfessionalDevelopmentShared aSMARTgoal inyour 1:1Accountabilitymade firstoutreach callwithin 15minutes ofclocking inInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaCourageverbally spokeout in teammeetingsinstead oftyped in chatQualityQA 1 callsand gavefeedbackusing the callrubricLeadershipvolunteered tolead anupcomingproject,meeting orhappy hourEvidencereach thegoal of 7calls/hr forthe last 2weeksEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)AOAUtilizeAOA for 3engagedcalls in dayRespectgave a shout-out to a team ateam memberin #highfive or#pot channelAccountabilitynounplannedtime offfor 1 weekCuriosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingFree!Servicesubmitted anappreciationcall foroutreach forthe call libraryAttendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Evidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekProfessionalDevelopmentShared aSMARTgoal inyour 1:1Accountabilitymade firstoutreach callwithin 15minutes ofclocking inInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaCourageverbally spokeout in teammeetingsinstead oftyped in chatQualityQA 1 callsand gavefeedbackusing the callrubricLeadershipvolunteered tolead anupcomingproject,meeting orhappy hour

Pharmacy Services Outreach Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. reach the goal of 7 calls/hr for the last 2 weeks
    Evidence
  2. lead with a positive attitude and/or was kind to fellow team members (i.e wished a happy birthday, congrats, etc.)
    Empathy
  3. Utilize AOA for 3 engaged calls in day
    AOA
  4. gave a shout-out to a team a team member in #highfive or #pot channel
    Respect
  5. no unplanned time off for 1 week
    Accountability
  6. asked a clarifying question or gave suggestion in the #pot channel or team meeting
    Curiosity
  7. Free!
  8. submitted an appreciation call for outreach for the call library
    Service
  9. did not have any time off in the last 2 weeks (Jury duty excluded)
    Attendance
  10. reached the goal of 2.4 engaged calls/hr and 7 engaged calls/hr for the most recent performance week
    Evidence
  11. Shared a SMART goal in your 1:1
    Professional Development
  12. made first outreach call within 15 minutes of clocking in
    Accountability
  13. collaborated with a team member or department within the last 6 months on a project or idea
    Inclusion
  14. verbally spoke out in team meetings instead of typed in chat
    Courage
  15. QA 1 calls and gave feedback using the call rubric
    Quality
  16. volunteered to lead an upcoming project, meeting or happy hour
    Leadership