Evidencereach thegoal of 7calls/hr forthe last 2weeksProfessionalDevelopmentShared aSMARTgoal inyour 1:1Curiosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingCourageverbally spokeout in teammeetingsinstead oftyped in chatLeadershipvolunteered tolead anupcomingproject,meeting orhappy hourInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Evidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekFree!Attendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Respectgave a shout-out to a team ateam memberin #highfive or#pot channelAccountabilitymade firstoutreach callwithin 15minutes ofclocking inAOAUtilizeAOA for 3engagedcalls in dayQualityQA 1 callsand gavefeedbackusing the callrubricServicesubmitted anappreciationcall foroutreach forthe call libraryAccountabilitynounplannedtime offfor 1 weekEvidencereach thegoal of 7calls/hr forthe last 2weeksProfessionalDevelopmentShared aSMARTgoal inyour 1:1Curiosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingCourageverbally spokeout in teammeetingsinstead oftyped in chatLeadershipvolunteered tolead anupcomingproject,meeting orhappy hourInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Evidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekFree!Attendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Respectgave a shout-out to a team ateam memberin #highfive or#pot channelAccountabilitymade firstoutreach callwithin 15minutes ofclocking inAOAUtilizeAOA for 3engagedcalls in dayQualityQA 1 callsand gavefeedbackusing the callrubricServicesubmitted anappreciationcall foroutreach forthe call libraryAccountabilitynounplannedtime offfor 1 week

Pharmacy Services Outreach Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. reach the goal of 7 calls/hr for the last 2 weeks
    Evidence
  2. Shared a SMART goal in your 1:1
    Professional Development
  3. asked a clarifying question or gave suggestion in the #pot channel or team meeting
    Curiosity
  4. verbally spoke out in team meetings instead of typed in chat
    Courage
  5. volunteered to lead an upcoming project, meeting or happy hour
    Leadership
  6. collaborated with a team member or department within the last 6 months on a project or idea
    Inclusion
  7. lead with a positive attitude and/or was kind to fellow team members (i.e wished a happy birthday, congrats, etc.)
    Empathy
  8. reached the goal of 2.4 engaged calls/hr and 7 engaged calls/hr for the most recent performance week
    Evidence
  9. Free!
  10. did not have any time off in the last 2 weeks (Jury duty excluded)
    Attendance
  11. gave a shout-out to a team a team member in #highfive or #pot channel
    Respect
  12. made first outreach call within 15 minutes of clocking in
    Accountability
  13. Utilize AOA for 3 engaged calls in day
    AOA
  14. QA 1 calls and gave feedback using the call rubric
    Quality
  15. submitted an appreciation call for outreach for the call library
    Service
  16. no unplanned time off for 1 week
    Accountability