Evidencereach thegoal of 7calls/hr forthe last 2weeksRespectgave a shout-out to a team ateam memberin #highfive or#pot channelInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaCourageverbally spokeout in teammeetingsinstead oftyped in chatCuriosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingAttendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Evidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekProfessionalDevelopmentShared aSMARTgoal inyour 1:1AOAUtilizeAOA for 3engagedcalls in dayEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Accountabilitymade firstoutreach callwithin 15minutes ofclocking inServicesubmitted anappreciationcall foroutreach forthe call libraryAccountabilitynounplannedtime offfor 1 weekQualityQA 1 callsand gavefeedbackusing the callrubricFree!Leadershipvolunteered tolead anupcomingproject,meeting orhappy hourEvidencereach thegoal of 7calls/hr forthe last 2weeksRespectgave a shout-out to a team ateam memberin #highfive or#pot channelInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaCourageverbally spokeout in teammeetingsinstead oftyped in chatCuriosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingAttendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Evidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekProfessionalDevelopmentShared aSMARTgoal inyour 1:1AOAUtilizeAOA for 3engagedcalls in dayEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Accountabilitymade firstoutreach callwithin 15minutes ofclocking inServicesubmitted anappreciationcall foroutreach forthe call libraryAccountabilitynounplannedtime offfor 1 weekQualityQA 1 callsand gavefeedbackusing the callrubricFree!Leadershipvolunteered tolead anupcomingproject,meeting orhappy hour

Pharmacy Services Outreach Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. reach the goal of 7 calls/hr for the last 2 weeks
    Evidence
  2. gave a shout-out to a team a team member in #highfive or #pot channel
    Respect
  3. collaborated with a team member or department within the last 6 months on a project or idea
    Inclusion
  4. verbally spoke out in team meetings instead of typed in chat
    Courage
  5. asked a clarifying question or gave suggestion in the #pot channel or team meeting
    Curiosity
  6. did not have any time off in the last 2 weeks (Jury duty excluded)
    Attendance
  7. reached the goal of 2.4 engaged calls/hr and 7 engaged calls/hr for the most recent performance week
    Evidence
  8. Shared a SMART goal in your 1:1
    Professional Development
  9. Utilize AOA for 3 engaged calls in day
    AOA
  10. lead with a positive attitude and/or was kind to fellow team members (i.e wished a happy birthday, congrats, etc.)
    Empathy
  11. made first outreach call within 15 minutes of clocking in
    Accountability
  12. submitted an appreciation call for outreach for the call library
    Service
  13. no unplanned time off for 1 week
    Accountability
  14. QA 1 calls and gave feedback using the call rubric
    Quality
  15. Free!
  16. volunteered to lead an upcoming project, meeting or happy hour
    Leadership