Curiosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingAccountabilitymade firstoutreach callwithin 15minutes ofclocking inLeadershipvolunteered tolead anupcomingproject,meeting orhappy hourInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaEvidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekAOAUtilizeAOA for 3engagedcalls in dayProfessionalDevelopmentShared aSMARTgoal inyour 1:1Free!Respectgave a shout-out to a team ateam memberin #highfive or#pot channelEvidencereach thegoal of 7calls/hr forthe last 2weeksQualityQA 1 callsand gavefeedbackusing the callrubricAccountabilitynounplannedtime offfor 1 weekEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Servicesubmitted anappreciationcall foroutreach forthe call libraryCourageverbally spokeout in teammeetingsinstead oftyped in chatAttendancedid not haveany time off inthe last 2weeks (Juryduty excluded)Curiosityasked aclarifyingquestion or gavesuggestion inthe #pot channelor team meetingAccountabilitymade firstoutreach callwithin 15minutes ofclocking inLeadershipvolunteered tolead anupcomingproject,meeting orhappy hourInclusioncollaborated witha team memberor departmentwithin the last 6months on aproject or ideaEvidencereached the goalof 2.4 engagedcalls/hr and 7engaged calls/hrfor the most recentperformance weekAOAUtilizeAOA for 3engagedcalls in dayProfessionalDevelopmentShared aSMARTgoal inyour 1:1Free!Respectgave a shout-out to a team ateam memberin #highfive or#pot channelEvidencereach thegoal of 7calls/hr forthe last 2weeksQualityQA 1 callsand gavefeedbackusing the callrubricAccountabilitynounplannedtime offfor 1 weekEmpathylead with a positiveattitude and/or waskind to fellow teammembers (i.ewished a happybirthday, congrats,etc.)Servicesubmitted anappreciationcall foroutreach forthe call libraryCourageverbally spokeout in teammeetingsinstead oftyped in chatAttendancedid not haveany time off inthe last 2weeks (Juryduty excluded)

Pharmacy Services Outreach Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. asked a clarifying question or gave suggestion in the #pot channel or team meeting
    Curiosity
  2. made first outreach call within 15 minutes of clocking in
    Accountability
  3. volunteered to lead an upcoming project, meeting or happy hour
    Leadership
  4. collaborated with a team member or department within the last 6 months on a project or idea
    Inclusion
  5. reached the goal of 2.4 engaged calls/hr and 7 engaged calls/hr for the most recent performance week
    Evidence
  6. Utilize AOA for 3 engaged calls in day
    AOA
  7. Shared a SMART goal in your 1:1
    Professional Development
  8. Free!
  9. gave a shout-out to a team a team member in #highfive or #pot channel
    Respect
  10. reach the goal of 7 calls/hr for the last 2 weeks
    Evidence
  11. QA 1 calls and gave feedback using the call rubric
    Quality
  12. no unplanned time off for 1 week
    Accountability
  13. lead with a positive attitude and/or was kind to fellow team members (i.e wished a happy birthday, congrats, etc.)
    Empathy
  14. submitted an appreciation call for outreach for the call library
    Service
  15. verbally spoke out in team meetings instead of typed in chat
    Courage
  16. did not have any time off in the last 2 weeks (Jury duty excluded)
    Attendance