LotusNotesPrism/PromiseCreating aPendingCopyBooklets51 -ClassesiStreamPre-ExistingConditions10 -ClientReportsPrintingaReportCaseManagementCommentingwhenRTA'ing8 -BillingRatesRTA'ingEligibility/WaitingPeriodFindinga bookletonlineAccountStructureChangesMedicalEvidenceRequirements36 -ExperienceGroupsEnrollmentMethods1 -GeneralInformationBookletProcessingGuidelinesAdd IssueCaseManagementManualInstallationClassDescriptionGuidelinesPromise CaseInstallationProcessingGuide for 50to 499 LivesLotusNotesPrism/PromiseCreating aPendingCopyBooklets51 -ClassesiStreamPre-ExistingConditions10 -ClientReportsPrintingaReportCaseManagementCommentingwhenRTA'ing8 -BillingRatesRTA'ingEligibility/WaitingPeriodFindinga bookletonlineAccountStructureChangesMedicalEvidenceRequirements36 -ExperienceGroupsEnrollmentMethods1 -GeneralInformationBookletProcessingGuidelinesAdd IssueCaseManagementManualInstallationClassDescriptionGuidelinesPromise CaseInstallationProcessingGuide for 50to 499 Lives

RFC/Case Management - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Lotus Notes
  2. Prism/Promise
  3. Creating a Pending Copy
  4. Booklets
  5. 51 - Classes
  6. iStream
  7. Pre-Existing Conditions
  8. 10 - Client Reports
  9. Printing a Report
  10. Case Management
  11. Commenting when RTA'ing
  12. 8 - Billing Rates
  13. RTA'ing
  14. Eligibility/ Waiting Period
  15. Finding a booklet online
  16. Account Structure Changes
  17. Medical Evidence Requirements
  18. 36 - Experience Groups
  19. Enrollment Methods
  20. 1 - General Information
  21. Booklet Processing Guidelines
  22. Add Issue Case Management Manual Installation
  23. Class Description Guidelines
  24. Promise Case Installation Processing Guide for 50 to 499 Lives