Eligibility/WaitingPeriodPre-ExistingConditionsAdd IssueCaseManagementManualInstallationEnrollmentMethodsFindinga bookletonline51 -ClassesPromise CaseInstallationProcessingGuide for 50to 499 LivesiStreamAccountStructureChangesLotusNotes1 -GeneralInformationMedicalEvidenceRequirementsCommentingwhenRTA'ingBooklets8 -BillingRatesPrism/Promise36 -ExperienceGroupsCreating aPendingCopyClassDescriptionGuidelinesBookletProcessingGuidelinesRTA'ingPrintingaReport10 -ClientReportsCaseManagementEligibility/WaitingPeriodPre-ExistingConditionsAdd IssueCaseManagementManualInstallationEnrollmentMethodsFindinga bookletonline51 -ClassesPromise CaseInstallationProcessingGuide for 50to 499 LivesiStreamAccountStructureChangesLotusNotes1 -GeneralInformationMedicalEvidenceRequirementsCommentingwhenRTA'ingBooklets8 -BillingRatesPrism/Promise36 -ExperienceGroupsCreating aPendingCopyClassDescriptionGuidelinesBookletProcessingGuidelinesRTA'ingPrintingaReport10 -ClientReportsCaseManagement

RFC/Case Management - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Eligibility/ Waiting Period
  2. Pre-Existing Conditions
  3. Add Issue Case Management Manual Installation
  4. Enrollment Methods
  5. Finding a booklet online
  6. 51 - Classes
  7. Promise Case Installation Processing Guide for 50 to 499 Lives
  8. iStream
  9. Account Structure Changes
  10. Lotus Notes
  11. 1 - General Information
  12. Medical Evidence Requirements
  13. Commenting when RTA'ing
  14. Booklets
  15. 8 - Billing Rates
  16. Prism/Promise
  17. 36 - Experience Groups
  18. Creating a Pending Copy
  19. Class Description Guidelines
  20. Booklet Processing Guidelines
  21. RTA'ing
  22. Printing a Report
  23. 10 - Client Reports
  24. Case Management