Findinga bookletonlineEligibility/WaitingPeriodRTA'ing51 -Classes8 -BillingRates10 -ClientReportsBookletsAccountStructureChangesAdd IssueCaseManagementManualInstallationEnrollmentMethodsPrintingaReportCreating aPendingCopyClassDescriptionGuidelinesPromise CaseInstallationProcessingGuide for 50to 499 LivesPrism/PromiseCaseManagementLotusNotesiStreamPre-ExistingConditions36 -ExperienceGroups1 -GeneralInformationBookletProcessingGuidelinesMedicalEvidenceRequirementsCommentingwhenRTA'ingFindinga bookletonlineEligibility/WaitingPeriodRTA'ing51 -Classes8 -BillingRates10 -ClientReportsBookletsAccountStructureChangesAdd IssueCaseManagementManualInstallationEnrollmentMethodsPrintingaReportCreating aPendingCopyClassDescriptionGuidelinesPromise CaseInstallationProcessingGuide for 50to 499 LivesPrism/PromiseCaseManagementLotusNotesiStreamPre-ExistingConditions36 -ExperienceGroups1 -GeneralInformationBookletProcessingGuidelinesMedicalEvidenceRequirementsCommentingwhenRTA'ing

RFC/Case Management - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Finding a booklet online
  2. Eligibility/ Waiting Period
  3. RTA'ing
  4. 51 - Classes
  5. 8 - Billing Rates
  6. 10 - Client Reports
  7. Booklets
  8. Account Structure Changes
  9. Add Issue Case Management Manual Installation
  10. Enrollment Methods
  11. Printing a Report
  12. Creating a Pending Copy
  13. Class Description Guidelines
  14. Promise Case Installation Processing Guide for 50 to 499 Lives
  15. Prism/Promise
  16. Case Management
  17. Lotus Notes
  18. iStream
  19. Pre-Existing Conditions
  20. 36 - Experience Groups
  21. 1 - General Information
  22. Booklet Processing Guidelines
  23. Medical Evidence Requirements
  24. Commenting when RTA'ing