Successfullyupgraded SOSSmart WatchFirmware to7.10.56Spoke tosomeonewith a NewYork AccentSuccessfullydeescalateda SUPRequestReceived acomplimentSpoke to acustomerthat lives in aState CapitolCreated anUpsell that’sbeingdelivered toa PO BoxSpoke to'GrumpyGrandpa'and madethem laughWarmTransferfrom MC toupdateAddressInboundCall from212 AreaCodeSuccessfullyhelped acustomeraccess theBAM APPSpoke toacustomerin AlaskaSpoke toacustomerin HawaiiSpoke tosomeonenamed'Mary'Completed aCC Updateand theExpirationdate was 7/27Helped acustomer witha Tripp-LiteSpike Cubeaccessory lineSpoke to acustomerwith aSouthernAccentTook aPast DuepaymentHelped acustomercorrectly guesstheir LB codeafter I gave ahint(s)Customersneezedin yourearSuccessfullyUpsold anAIO WallbuttonFixedANIMismatchfrom an MTTAttachedaccountsfor our RAFprogramAH has anemail witha food oranimal in itSaved aCancellationdue toEquipmentIssuesSuccessfullyupgraded SOSSmart WatchFirmware to7.10.56Spoke tosomeonewith a NewYork AccentSuccessfullydeescalateda SUPRequestReceived acomplimentSpoke to acustomerthat lives in aState CapitolCreated anUpsell that’sbeingdelivered toa PO BoxSpoke to'GrumpyGrandpa'and madethem laughWarmTransferfrom MC toupdateAddressInboundCall from212 AreaCodeSuccessfullyhelped acustomeraccess theBAM APPSpoke toacustomerin AlaskaSpoke toacustomerin HawaiiSpoke tosomeonenamed'Mary'Completed aCC Updateand theExpirationdate was 7/27Helped acustomer witha Tripp-LiteSpike Cubeaccessory lineSpoke to acustomerwith aSouthernAccentTook aPast DuepaymentHelped acustomercorrectly guesstheir LB codeafter I gave ahint(s)Customersneezedin yourearSuccessfullyUpsold anAIO WallbuttonFixedANIMismatchfrom an MTTAttachedaccountsfor our RAFprogramAH has anemail witha food oranimal in itSaved aCancellationdue toEquipmentIssues

BAM MINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Successfully upgraded SOS Smart Watch Firmware to 7.10.56
  2. Spoke to someone with a New York Accent
  3. Successfully deescalated a SUP Request
  4. Received a compliment
  5. Spoke to a customer that lives in a State Capitol
  6. Created an Upsell that’s being delivered to a PO Box
  7. Spoke to 'Grumpy Grandpa' and made them laugh
  8. Warm Transfer from MC to update Address
  9. Inbound Call from 212 Area Code
  10. Successfully helped a customer access the BAM APP
  11. Spoke to a customer in Alaska
  12. Spoke to a customer in Hawaii
  13. Spoke to someone named 'Mary'
  14. Completed a CC Update and the Expiration date was 7/27
  15. Helped a customer with a Tripp-Lite Spike Cube accessory line
  16. Spoke to a customer with a Southern Accent
  17. Took a Past Due payment
  18. Helped a customer correctly guess their LB code after I gave a hint(s)
  19. Customer sneezed in your ear
  20. Successfully Upsold an AIO Wall button
  21. Fixed ANIMismatch from an MTT
  22. Attached accounts for our RAF program
  23. AH has an email with a food or animal in it
  24. Saved a Cancellation due to Equipment Issues