InboundCall from212 AreaCodeCompleted aCC Updateand theExpirationdate was 7/27AH has anemail witha food oranimal in itCustomersneezedin yourearSuccessfullyhelped acustomeraccess theBAM APPHelped acustomercorrectly guesstheir LB codeafter I gave ahint(s)Successfullyupgraded SOSSmart WatchFirmware to7.10.56Saved aCancellationdue toEquipmentIssuesSpoke toacustomerin HawaiiTook aPast DuepaymentSuccessfullyUpsold anAIO WallbuttonWarmTransferfrom MC toupdateAddressSpoke toacustomerin AlaskaHelped acustomer witha Tripp-LiteSpike Cubeaccessory lineSuccessfullydeescalateda SUPRequestSpoke to acustomerthat lives in aState CapitolAttachedaccountsfor our RAFprogramSpoke tosomeonewith a NewYork AccentSpoke tosomeonenamed'Mary'FixedANIMismatchfrom an MTTReceived acomplimentSpoke to'GrumpyGrandpa'and madethem laughSpoke to acustomerwith aSouthernAccentCreated anUpsell that’sbeingdelivered toa PO BoxInboundCall from212 AreaCodeCompleted aCC Updateand theExpirationdate was 7/27AH has anemail witha food oranimal in itCustomersneezedin yourearSuccessfullyhelped acustomeraccess theBAM APPHelped acustomercorrectly guesstheir LB codeafter I gave ahint(s)Successfullyupgraded SOSSmart WatchFirmware to7.10.56Saved aCancellationdue toEquipmentIssuesSpoke toacustomerin HawaiiTook aPast DuepaymentSuccessfullyUpsold anAIO WallbuttonWarmTransferfrom MC toupdateAddressSpoke toacustomerin AlaskaHelped acustomer witha Tripp-LiteSpike Cubeaccessory lineSuccessfullydeescalateda SUPRequestSpoke to acustomerthat lives in aState CapitolAttachedaccountsfor our RAFprogramSpoke tosomeonewith a NewYork AccentSpoke tosomeonenamed'Mary'FixedANIMismatchfrom an MTTReceived acomplimentSpoke to'GrumpyGrandpa'and madethem laughSpoke to acustomerwith aSouthernAccentCreated anUpsell that’sbeingdelivered toa PO Box

BAM MINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Inbound Call from 212 Area Code
  2. Completed a CC Update and the Expiration date was 7/27
  3. AH has an email with a food or animal in it
  4. Customer sneezed in your ear
  5. Successfully helped a customer access the BAM APP
  6. Helped a customer correctly guess their LB code after I gave a hint(s)
  7. Successfully upgraded SOS Smart Watch Firmware to 7.10.56
  8. Saved a Cancellation due to Equipment Issues
  9. Spoke to a customer in Hawaii
  10. Took a Past Due payment
  11. Successfully Upsold an AIO Wall button
  12. Warm Transfer from MC to update Address
  13. Spoke to a customer in Alaska
  14. Helped a customer with a Tripp-Lite Spike Cube accessory line
  15. Successfully deescalated a SUP Request
  16. Spoke to a customer that lives in a State Capitol
  17. Attached accounts for our RAF program
  18. Spoke to someone with a New York Accent
  19. Spoke to someone named 'Mary'
  20. Fixed ANIMismatch from an MTT
  21. Received a compliment
  22. Spoke to 'Grumpy Grandpa' and made them laugh
  23. Spoke to a customer with a Southern Accent
  24. Created an Upsell that’s being delivered to a PO Box