SuccessfullyUpsold anAIO WallbuttonCustomersneezedin yourearCreated anUpsell that’sbeingdelivered toa PO BoxAttachedaccountsfor our RAFprogramAH has anemail witha food oranimal in itHelped acustomercorrectly guesstheir LB codeafter I gave ahint(s)Helped acustomer witha Tripp-LiteSpike Cubeaccessory lineTook aPast DuepaymentSpoke tosomeonenamed'Mary'WarmTransferfrom MC toupdateAddressSpoke toacustomerin HawaiiSpoke to'GrumpyGrandpa'and madethem laughInboundCall from212 AreaCodeFixedANIMismatchfrom an MTTSpoke toacustomerin AlaskaSaved aCancellationdue toEquipmentIssuesSuccessfullyhelped acustomeraccess theBAM APPSuccessfullyupgraded SOSSmart WatchFirmware to7.10.56Spoke to acustomerthat lives in aState CapitolSpoke tosomeonewith a NewYork AccentReceived acomplimentSpoke to acustomerwith aSouthernAccentSuccessfullydeescalateda SUPRequestCompleted aCC Updateand theExpirationdate was 7/27SuccessfullyUpsold anAIO WallbuttonCustomersneezedin yourearCreated anUpsell that’sbeingdelivered toa PO BoxAttachedaccountsfor our RAFprogramAH has anemail witha food oranimal in itHelped acustomercorrectly guesstheir LB codeafter I gave ahint(s)Helped acustomer witha Tripp-LiteSpike Cubeaccessory lineTook aPast DuepaymentSpoke tosomeonenamed'Mary'WarmTransferfrom MC toupdateAddressSpoke toacustomerin HawaiiSpoke to'GrumpyGrandpa'and madethem laughInboundCall from212 AreaCodeFixedANIMismatchfrom an MTTSpoke toacustomerin AlaskaSaved aCancellationdue toEquipmentIssuesSuccessfullyhelped acustomeraccess theBAM APPSuccessfullyupgraded SOSSmart WatchFirmware to7.10.56Spoke to acustomerthat lives in aState CapitolSpoke tosomeonewith a NewYork AccentReceived acomplimentSpoke to acustomerwith aSouthernAccentSuccessfullydeescalateda SUPRequestCompleted aCC Updateand theExpirationdate was 7/27

BAM MINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Successfully Upsold an AIO Wall button
  2. Customer sneezed in your ear
  3. Created an Upsell that’s being delivered to a PO Box
  4. Attached accounts for our RAF program
  5. AH has an email with a food or animal in it
  6. Helped a customer correctly guess their LB code after I gave a hint(s)
  7. Helped a customer with a Tripp-Lite Spike Cube accessory line
  8. Took a Past Due payment
  9. Spoke to someone named 'Mary'
  10. Warm Transfer from MC to update Address
  11. Spoke to a customer in Hawaii
  12. Spoke to 'Grumpy Grandpa' and made them laugh
  13. Inbound Call from 212 Area Code
  14. Fixed ANIMismatch from an MTT
  15. Spoke to a customer in Alaska
  16. Saved a Cancellation due to Equipment Issues
  17. Successfully helped a customer access the BAM APP
  18. Successfully upgraded SOS Smart Watch Firmware to 7.10.56
  19. Spoke to a customer that lives in a State Capitol
  20. Spoke to someone with a New York Accent
  21. Received a compliment
  22. Spoke to a customer with a Southern Accent
  23. Successfully deescalated a SUP Request
  24. Completed a CC Update and the Expiration date was 7/27