Successfullydeescalateda SUPRequestReceived acomplimentSpoke to acustomerwith aSouthernAccentHelped acustomercorrectly guesstheir LB codeafter I gave ahint(s)Spoke tosomeonenamed'Mary'Took aPast DuepaymentSaved aCancellationdue toEquipmentIssuesSpoke to'GrumpyGrandpa'and madethem laughSuccessfullyUpsold anAIO WallbuttonWarmTransferfrom MC toupdateAddressCustomersneezedin yourearFixedANIMismatchfrom an MTTCreated anUpsell that’sbeingdelivered toa PO BoxInboundCall from212 AreaCodeHelped acustomer witha Tripp-LiteSpike Cubeaccessory lineSpoke toacustomerin AlaskaSuccessfullyupgraded SOSSmart WatchFirmware to7.10.56Completed aCC Updateand theExpirationdate was 7/27Spoke toacustomerin HawaiiSuccessfullyhelped acustomeraccess theBAM APPSpoke tosomeonewith a NewYork AccentAH has anemail witha food oranimal in itAttachedaccountsfor our RAFprogramSpoke to acustomerthat lives in aState CapitolSuccessfullydeescalateda SUPRequestReceived acomplimentSpoke to acustomerwith aSouthernAccentHelped acustomercorrectly guesstheir LB codeafter I gave ahint(s)Spoke tosomeonenamed'Mary'Took aPast DuepaymentSaved aCancellationdue toEquipmentIssuesSpoke to'GrumpyGrandpa'and madethem laughSuccessfullyUpsold anAIO WallbuttonWarmTransferfrom MC toupdateAddressCustomersneezedin yourearFixedANIMismatchfrom an MTTCreated anUpsell that’sbeingdelivered toa PO BoxInboundCall from212 AreaCodeHelped acustomer witha Tripp-LiteSpike Cubeaccessory lineSpoke toacustomerin AlaskaSuccessfullyupgraded SOSSmart WatchFirmware to7.10.56Completed aCC Updateand theExpirationdate was 7/27Spoke toacustomerin HawaiiSuccessfullyhelped acustomeraccess theBAM APPSpoke tosomeonewith a NewYork AccentAH has anemail witha food oranimal in itAttachedaccountsfor our RAFprogramSpoke to acustomerthat lives in aState Capitol

BAM MINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Successfully deescalated a SUP Request
  2. Received a compliment
  3. Spoke to a customer with a Southern Accent
  4. Helped a customer correctly guess their LB code after I gave a hint(s)
  5. Spoke to someone named 'Mary'
  6. Took a Past Due payment
  7. Saved a Cancellation due to Equipment Issues
  8. Spoke to 'Grumpy Grandpa' and made them laugh
  9. Successfully Upsold an AIO Wall button
  10. Warm Transfer from MC to update Address
  11. Customer sneezed in your ear
  12. Fixed ANIMismatch from an MTT
  13. Created an Upsell that’s being delivered to a PO Box
  14. Inbound Call from 212 Area Code
  15. Helped a customer with a Tripp-Lite Spike Cube accessory line
  16. Spoke to a customer in Alaska
  17. Successfully upgraded SOS Smart Watch Firmware to 7.10.56
  18. Completed a CC Update and the Expiration date was 7/27
  19. Spoke to a customer in Hawaii
  20. Successfully helped a customer access the BAM APP
  21. Spoke to someone with a New York Accent
  22. AH has an email with a food or animal in it
  23. Attached accounts for our RAF program
  24. Spoke to a customer that lives in a State Capitol