(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Let's get your account pulled up to see what our options are'"
“Thank you for being a long-time customer!”
"I can understand how this must be frustrating for you"
“I’d be upset about this, too.”
“I understand how (blank) that must be.”
"I can absolutely help with this!"
“Great question! I’ll find that out for you!”
"You're in (STATE)? I've always wanted to visit there!"
"Happy to help!"
“That is concerning! Let me check on it right now.”
“Just so I’m on the same page, the problem is…”
“Thanks for bringing this to our attention!"
"I appreciate you taking the time to call us."
“I’ve had this same issue. Here’s what worked for me.”
“I’d love to understand more about ...”
"Tell me more"
"Can you think of anything else you need help with today?"
"To make sure I'm understanding correctly,..."
"If you need anything else or you want to hear my joke of the day..."
"I appreciate your patience while I look into this for you"
"Do you mind if I place you on a brief hold while I look into this?"
"I'm glad you called so we can get this sorted for you."
