(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“Thank you for being a long-time customer!”
"You're in (STATE)? I've always wanted to visit there!"
“Just so I’m on the same page, the problem is…”
"To make sure I'm understanding correctly,..."
“I understand how (blank) that must be.”
"I can understand how this must be frustrating for you"
"Happy to help!"
“I’d love to understand more about ...”
"Can you think of anything else you need help with today?"
“I’ve had this same issue. Here’s what worked for me.”
"If you need anything else or you want to hear my joke of the day..."
“I’m sorry you’re dealing with this, [Name].”
"Let's get your account pulled up to see what our options are'"
"Tell me more"
"I appreciate your patience while I look into this for you"
"Do you mind if I place you on a brief hold while I look into this?"
“That is concerning! Let me check on it right now.”
“No problem! We’ll get you set up in no time”
"I appreciate you taking the time to call us."
"I'm glad you called so we can get this sorted for you."
