(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Do you mind if I place you on a brief hold while I look into this?"
“I understand how (blank) that must be.”
"I can understand how this must be frustrating for you"
“I’d be upset about this, too.”
“I’ve had this same issue. Here’s what worked for me.”
“That is concerning! Let me check on it right now.”
“Thank you for being a long-time customer!”
"I appreciate you taking the time to call us."
“I’m sorry you’re dealing with this, [Name].”
"Can you think of anything else you need help with today?"
"Let's get your account pulled up to see what our options are'"
"If you need anything else or you want to hear my joke of the day..."
“I’d love to understand more about ...”
“No problem! We’ll get you set up in no time”
"Happy to help!"
"You're in (STATE)? I've always wanted to visit there!"
"I can absolutely help with this!"
“Great question! I’ll find that out for you!”
"I'm glad you called so we can get this sorted for you."
"To make sure I'm understanding correctly,..."
“Thanks for bringing this to our attention!"
"I appreciate your patience while I look into this for you"
