(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I can understand how this must be frustrating for you"
"Do you mind if I place you on a brief hold while I look into this?"
"If you need anything else or you want to hear my joke of the day..."
"To make sure I'm understanding correctly,..."
"Happy to help!"
“Thank you for being a long-time customer!”
“I’d love to understand more about ...”
“I’d be upset about this, too.”
"I appreciate you taking the time to call us."
"I appreciate your patience while I look into this for you"
“I’ve had this same issue. Here’s what worked for me.”
"I can absolutely help with this!"
“I’m sorry you’re dealing with this, [Name].”
“I understand how (blank) that must be.”
“Just so I’m on the same page, the problem is…”
“No problem! We’ll get you set up in no time”
"Can you think of anything else you need help with today?"
“Thanks for bringing this to our attention!"
“Great question! I’ll find that out for you!”
"You're in (STATE)? I've always wanted to visit there!"
“That is concerning! Let me check on it right now.”
"I'm glad you called so we can get this sorted for you."
"Let's get your account pulled up to see what our options are'"
